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Dux has been a household name in Australia for over 100 years, offering a variety of electric, gas, solar, and heat pump hot water systems. While the brand provides durability and affordability, some customers have raised concerns about efficiency, reliability, and customer service. Before making your decision, let’s explore the pros and cons of Dux hot water systems.
Dux offers budget-friendly and energy-efficient hot water solutions, but how do they really perform?
✔ Affordable Options – Suitable for households looking for a cost-effective hot water system.
✔ Wide Range – Available in electric, gas, solar, and heat pump models.
✔ Australian-Owned – Designed to withstand harsh local conditions.
✔ Government Rebates – Some models qualify for STCs, reducing upfront costs.
❌ Limited Warranty Coverage – While some tanks come with a 7-10 year warranty, components and labor warranties are shorter than competitors.
❌ Mixed Customer Reviews – Some users report maintenance issues and long wait times for repairs.
❌ Not Always the Most Efficient – Other brands, like Rinnai and Stiebel Eltron, offer higher efficiency and longer-lasting performance.
🔗 [Compare Dux with Other Brands]
Dux Proflo Electric Storage systems come in sizes ranging from 25L to 400L.
✔ Indoor & Outdoor Installation – Flexible for different household setups.
✔ Protective Anode – Helps prevent corrosion, extending the tank’s lifespan.
✔ Off-Peak Compatible – Reduces energy bills when used with off-peak tariffs.
🚨 Considerations:
❌ Higher Running Costs – Standard electric models can increase energy bills compared to heat pumps or solar.
❌ Shorter Lifespan Compared to Competitors – Some users report early failures or leaks.
🔗 [Shop Dux Electric Hot Water Systems]
Dux offers both gas storage tanks and continuous flow gas systems for instant hot water.
✔ High Recovery Rate – Gas storage tanks replenish hot water quickly.
✔ 6-Star Energy Efficiency (Continuous Flow Models) – Reduces gas consumption.
✔ LPG & Natural Gas Options – Suitable for homes with existing gas connections.
🚨 Considerations:
❌ Gas Storage Tanks Have Lower Efficiency – Compared to continuous flow models, gas storage systems consume more energy.
❌ May Require a Gas Connection Upgrade – Some installations need additional work, increasing costs.
🔗 [Shop Dux Gas Hot Water Systems]
Dux promotes its Airoheat heat pump and Ecosmart solar water heater as eco-friendly alternatives.
✔ Up to 70% Less Energy Consumption – Heat pumps and solar reduce power bills.
✔ Low Environmental Impact – Helps cut greenhouse gas emissions.
✔ Government Rebates Available – Eligible for STC incentives, reducing upfront costs.
🚨 Considerations:
❌ Mixed Reviews on Performance – Some customers report heat pump failures or slow heating.
❌ Requires Optimal Placement – Solar panels and heat pumps need good sun exposure or airflow to work efficiently.
🔗 [Shop Dux Heat Pump & Solar Systems]
| Feature | Dux | Rinnai | Stiebel Eltron | Vulcan |
|---|---|---|---|---|
| Energy Efficiency | ✅ Good | ✅✅ Very Good | ✅✅✅ Excellent | ✅ Good |
| Warranty Coverage | ❌ Shorter Component Warranty | ✅ Longer Warranties | ✅✅ 10+ Years | ❌ Limited Warranty |
| Price | ✅ Affordable | ❌ Mid-High Price | ❌ Higher Price | ✅ Budget-Friendly |
| Durability | ❌ Some Reports of Issues | ✅ Reliable | ✅✅ German Engineering | ✅ Standard Steel Tanks |
| Customer Support | ❌ Mixed Reviews | ✅✅ Good | ✅✅ Excellent | ✅ Basic |
🔗 [Compare More Brands & Models]
Dux hot water systems are widely available and relatively easy to install, but professional installation is always recommended.
✔ Licensed Plumbers Available Australia-Wide
✔ Same-Day Installation in Many Areas
✔ Old System Removal Included
⚠ Leaking Tanks – Reported after 7-10 years (depending on water quality).
⚠ Slow Hot Water Recovery – Can occur if tank sediment builds up.
⚠ Heat Pump Performance Drops in Cold Weather – Some Dux heat pumps struggle in low temperatures.
🔗 [Book a Dux Hot Water Installation]
💲 How Much Does a Dux Hot Water System Cost?
| System Type | Price Range (Approx.) |
|---|---|
| Electric Storage | $800 - $1,800 |
| Gas Storage | $1,100 - $2,000 |
| Continuous Flow | $1,000 - $2,500 |
| Heat Pump | $2,500 - $4,500 |
| Solar | $3,500 - $6,000 |
🔹 STC Rebates Available – Reduce solar & heat pump costs.
🔹 Off-Peak Tariffs Help Lower Electric Bills.
🔹 Some Installers Offer Interest-Free Payment Plans.
🔗 [Check Your Eligibility for Rebates]
💡 Choose Dux If:
✔ You need a budget-friendly system with varied options (electric, gas, solar, heat pump).
✔ You want a short-term solution with affordable upfront costs.
✔ You prefer Australian-made systems designed for local conditions.
🚨 Consider Other Brands If:
❌ You want a longer-lasting warranty and proven reliability (Rinnai, Stiebel Eltron).
❌ You need a highly efficient system with minimal running costs.
❌ You’re looking for premium build quality and better customer support.
✔ Fast Delivery Australia-Wide
✔ Licensed Plumber Installation Available
✔ Compare Models & Find the Best Deal
💡 Still Not Sure? Contact our team for expert advice on the best system for your home! 🔥🚿
Need professional installation? We’ve got you covered! Our optional installation service connects you with our network of certified, trusted contractors, ensuring a smooth and stress-free setup.
🔹 Step 1: Select Installation Service
Choose to include professional installation when purchasing your new system.
🔹 Step 2: Pay for Installation Upfront
Simply add the installation service prior to adding the system to cart —no hidden fees, no surprises.
🔹 Step 3: We Assign a Certified Contractor
We’ll match you with a licensed, experienced contractor from our network to handle the installation.
🔹 Step 4: Schedule Your Installation
The assigned contractor will contact you directly to arrange a convenient time for installation.
🔹 Step 5: Direct Support When You Need It
For any installation-related questions, your contractor is your first point of contact. If any issues arise, our team is here to help.
🚨 Please Note: Installed Today supplies the product and connects you with a certified contractor for installation.
We’re committed to delivering top-quality products and facilitating a seamless installation experience. Have product questions? Reach out to us anytime! 🔥
