Reviews

From our customers

★★★★★

Sean phoned to confirm what time he would be on-site to remove and install the new Rheem Hot water cylinder. He arrived on time and set about removing the old cylinder and installing the new . He worked non stop with the installation which was completed to a very high standard. He cleaned up any mess and after loading the truck he ran through the install showing me what did what and if I had any problems to let the company know. It was good to see a conscientious tradesman at work.Thanks Sean, a great job

Gill and Malcolm Swain
Brisbane, Queensland
★★★★★

Lachlan and Sean came on time for replacing hot water system, which was booked a week ago. Both did a great job and answered my questions. I will recommend friends to use their services.

陈明
Brisbane, Queensland
★★★★★

What a great experience. Needing hot water replacement. JR Gas & Water provided quick, easy and well defined scope of works. They were quick to respond. Tradies keep me informed before, during and after the job. Sean and Mark did a great job. Workmanship excellent and the price was good. Highly recommended. JR Gas and Water set the standard for customer service. Great job, well done and highly satisfied. Enviro heat Pump is awesome.

K Hain
Brisbane, Queensland
★★★★★

I actually phoned Jared by error - I am so glad I did! - he straight away asked if he could help ! and he had a plumber on sight quickly and replaced a hot water system professional and on time

Lorraine Kerr
Brisbane, Queensland
★★★★★

Jared, Sean and Mark has done a fabulous job installing a new hot water system for me. The whole process from quote to installation took less than a week and it's painless! Thank you team for your prompt and professional work! We highly recommend JR gas and water.

FEI FENG
Brisbane, Queensland
★★★★★

Very happy with JR Gas and Water, for a new Rheem Steller hot water system installed last week. Sean the installer was very polite and friendly, professional. Owner Jarrod very professional and helpful. We have used this Company twice in two years with two properties. Many thanks.

Jacqui Kennedy
Brisbane, Queensland
★★★★★

Josh and Brandon arrived on site and explained what they were going to do. Took minimal time to do the job and explained the warranty and maintenance procedures before they left. They gave me peace of mind by stating they would return within the 10 year warranty period if any trouble occurred with the system. I found both boys to be polite and courteous and took the time at the end to show what was replaced and how to operate it. From start of the booking process at 7:30 am to the completion of the job at 3:00 pm the same day, JR Gas kept me informed of the progress of the job and the whole booking system was quick and easy. Thank you for allowing us to have hot showers tonight. I found the Gold Service to be better value than other competing Hot Water replacement services without the extras like new pipes and slab.

Bruce Prince
Brisbane, Queensland
★★★★★

Very helpful and fast service. Called in the morning and had a new hot water system installed in the afternoon. Very friendly and helpful installer.

Robert Annetts
Brisbane, Queensland
★★★★★

Best service ever ! I have been given quick response and converting gas HWU to electrical HWU including cooktops.Workdone as per mentioned. Jarred and Mark both providing alternative solution to install the units and new electrical work. Helpful and informative which giving me big relief and ready for Christmas !

Jj Cool
Brisbane, Queensland

GET THE REVIEWS STRAIGHT FROM THE HORSES MOUTH

google hot water system review link
trust pilot hot water system review link
product review hot water system review link