Emerald Energy Heat Pump Hot Water Systems from $2,739
Choose by Household Size
Choose How You Want to Order
Not every hot water job is the same. Choose supply only if you already have an installer arranged, or select a supplied and installed option where available.
Supply Only
Best if you already have a licensed plumber, gas fitter or electrician arranged.
Your product price is for the hot water system only. Installation is not included unless shown or selected separately.
Valves, old unit removal, disposal, electrical work, pipework changes, gas work and compliance upgrades may be required depending on your installation.
Supplied & Installed
Best if you want the hot water system and installation organised together.
Select your preferred system, answer the installation questions on the product page and choose any required installation options before checkout.
Installation availability and final requirements depend on your location, access, product type, existing services and site conditions.
Not Sure What You Need?
Hot water systems vary by size, energy source, household demand and installation setup.
Compare the available hot water systems below or use the selection tools throughout the site to narrow down the right option for your home.
Consider household size, energy source, available space, hot water demand, running costs and installation requirements before choosing.
Emerald Energy Heat Pump Hot Water Systems for Brisbane, Gold Coast & Major Australian Metros
Emerald Energy heat pump hot water systems provide smart all-in-one hot-water storage using R290 heat-pump technology, inverter control and built-in electric boost support.
The current Installed Today Emerald range includes the All-In-One PRO E-Heater 220L, 270L and 320L, giving smaller, standard family and larger household options within one consistent product platform.
Installed Today supplies Emerald Energy heat pumps across supported mainland Australian markets, with supplied and installed options available in eligible Brisbane and Gold Coast service areas.
Emerald All-In-One PRO Heat Pump Range
Emerald PRO 220L vs 270L vs 320L
| Model | Capacity | Typical Starting Point | Standard COP* | Approx. Height |
|---|---|---|---|---|
| PRO 220L E-Heater | 220L | Smaller families / around 4 people | 4.9 | 1598mm |
| PRO 270L E-Heater | 270L | Standard family / around 5 people | 4.8 | 1826mm |
| PRO 320L E-Heater | 320L | Larger households / around 5+ to 6 people | 5.2 | 2105mm |
*Published COP figures are under stated test conditions and should not be treated as guaranteed year-round household performance. Household sizing is also a starting point only.
Emerald Energy PRO 220L E-Heater
The Emerald All-In-One PRO 220L is the smallest current model in the range.
It can suit smaller family homes, townhouses, secondary dwellings and households wanting a compact heat-pump upgrade from conventional electric storage.
Current Installed Today sizing positions the 220L around four occupants as a general starting point.
Emerald Energy PRO 270L E-Heater
The 270L is the middle and most broadly family-sized model within the current Emerald PRO range.
It provides more stored capacity than the 220L while remaining smaller than the 320L model.
It can suit family homes, townhouses and rental properties with moderate to stronger everyday hot-water demand.
Emerald Energy PRO 320L E-Heater
The 320L is the largest model in the current Emerald All-In-One PRO range.
It is designed for larger households and homes where additional stored hot-water capacity is needed.
Its greater physical height means access and available installation space should be checked before automatically upsizing from the 270L.
Emerald PRO Uses R290 Refrigerant
All three current Emerald PRO systems use R290 refrigerant within the sealed heat-pump refrigeration circuit.
R290 is widely used in newer heat-pump technology due to its favourable thermodynamic characteristics and low global-warming potential compared with many older refrigerants.
Refrigerant type is only one factor in choosing a heat pump. Capacity, recovery, controls, noise, installation position and household demand remain equally important.
DC Inverter Compressor Technology
The Emerald All-In-One PRO range uses DC inverter compressor and fan technology.
Inverter control allows the system to manage compressor operation rather than relying on one fixed output under every condition.
Real-world efficiency still depends on ambient temperature, incoming water temperature, system settings, household use and installation conditions.
Standard, Silent, Booster & E-Heater Modes
Standard
Normal heat-pump operation designed to balance recovery and efficiency.
Silent
Reduces operating output and sound level where quieter operation is preferred.
Booster
Uses additional heating support for faster recovery during higher demand.
E-Heater
Uses the built-in electric heating element as a dedicated heating mode where required.
Smart Control
Selected operating functions can be managed through the Emerald App.
Choose by Need
Faster recovery modes can use more electricity than normal heat-pump operation.
1.6kW Electric Heating Element
Current Emerald PRO E-Heater models include a built-in 1.6kW electric heating element.
This provides additional recovery support during Booster operation, periods of greater household demand or conditions where extra heating assistance is required.
The presence of an electric element does not mean the heat pump operates as direct electric resistance heating all the time.
Emerald PRO Recharge Rates
Current Emerald product data lists approximately 58L/hour in Standard mode across the current PRO E-Heater range under stated test conditions.
Silent mode reduces recovery to around 41L/hour, while Booster mode can increase listed recovery to approximately 108L/hour.
This illustrates the trade-off between lower-noise operation and faster recovery.
Emerald PRO Standard vs Silent Mode Noise
Current Emerald PRO specifications list approximately 49dB(A) at 1 metre in Standard mode.
Silent mode reduces the listed sound level to approximately 45dB(A) at 1 metre.
Silent mode also reduces heating output and recovery, so it should be selected with household hot-water demand in mind.
Noise figures should only be directly compared with other heat pumps when measurement distance and test conditions are equivalent.
Smart Wi-Fi Control with the Emerald App
The current Emerald PRO range includes built-in Wi-Fi connectivity and Emerald App compatibility.
Current app functions can include:
- Remote on/off control
- Tank temperature visibility
- Tank capacity visibility
- Boost control
- Silent mode control
- Energy-use information
- Smart actions
- Automation options
Emerald Energy Heat Pumps with Rooftop Solar
Smart controls can help households schedule heat-pump operation toward periods of stronger daytime rooftop-solar generation.
Because the system stores hot water for later use, water can be heated during the day even when most household showers occur in the morning or evening.
Solar scheduling does not guarantee every heating cycle will use only surplus solar electricity.
Enamel-Lined Tank with Dual Magnesium Anodes
Current Emerald PRO models use an enamel-lined inner storage tank.
Tank protection includes dual magnesium anodes.
Tank construction should be considered together with water quality, servicing requirements, warranty conditions and long-term maintenance.
When Should You Choose Emerald 270L Instead of 220L?
The 270L is worth comparing where the household has greater peak demand, more occupants or more back-to-back shower use than the 220L is intended to support.
Moving from 220L to 270L provides additional stored-water reserve without moving to the physically taller 320L model.
If household demand is genuinely modest, the extra capacity may not be necessary.
When Should You Choose Emerald 320L Instead of 270L?
The 320L is better aligned with larger households and properties where peak hot-water use regularly tests a standard family-size system.
Compare the 320L where several occupants shower close together, multiple bathrooms are in regular use or the household simply needs more stored capacity.
The 320L is considerably taller, so confirm physical installation space before upsizing.
Emerald PRO Dimensions Increase with Tank Capacity
| Model | Approx. Footprint | Approx. Height | Approx. Net Weight |
|---|---|---|---|
| 220L | 600 × 600mm | 1598mm | 118kg |
| 270L | 600 × 600mm | 1826mm | 132kg |
| 320L | 600 × 600mm | 2105mm | 146kg |
Dimensions and weights should be confirmed against the current exact product specification before installation.
Check Height, Weight and Delivery Access
Emerald PRO heat pumps are substantially heavier and taller than many compact conventional electric-storage systems.
Narrow side access, stairs, retaining walls, raised platforms and restricted delivery paths can materially affect installation.
The larger 320L system in particular requires more than two metres of vertical space before allowing for required installation and service clearances.
Emerald PRO Operating Temperature Range
Current Emerald specifications list operation down to approximately -7°C without electric-element assistance.
With element support available, the published operating range extends to approximately -15°C.
Real-world heating performance and recovery still change with ambient temperature.
Emerald Heat Pumps Need Suitable Airflow
Heat pumps extract energy from surrounding air, so the installation position needs adequate airflow.
Tight enclosed areas, poorly ventilated cupboards and positions where air intake or discharge is obstructed can affect performance.
The old electric-storage location should not automatically be assumed suitable for a heat pump.
Plan Heat Pump Condensate and Hot Water Drainage
Heat-pump operation can create condensate as the system cools the surrounding air.
The installation therefore needs appropriate condensate drainage as well as suitable drainage for normal hot-water valves.
Poor drainage can make an otherwise convenient installation position unsuitable.
Emerald PRO Electrical Supply
Current Emerald PRO models use a 220–240V single-phase electrical supply.
The built-in electric element and Booster operation mean the electrical requirements should be checked against the exact installation rather than assuming the old electric hot-water circuit can automatically be reused unchanged.
Current product data lists maximum current in Booster mode at approximately 11.3A.
Replacing Electric Storage with Emerald Energy
Emerald PRO heat pumps are particularly relevant when replacing an old conventional electric-storage system.
The heat pump can provide stored hot water with lower reliance on direct electric resistance heating during normal operation.
The replacement should still be checked for airflow, drainage, electrical requirements, physical dimensions, noise position and household demand.
Replacing an Existing Heat Pump with Emerald PRO
If an existing heat pump has performed well, its capacity and recovery provide a useful replacement starting point.
If the existing system frequently ran out, was noisy or was installed in a poor location, review those issues before simply installing another heat pump in the same position.
- Existing tank capacity
- Current household size
- Peak hot-water demand
- Electrical supply
- Airflow
- Condensate drainage
- Valve drainage
- Noise-sensitive areas
- Base condition
- Unit dimensions
- Delivery access
- Service access
Emerald Heat Pump vs Standard Electric Storage
Emerald PRO Heat Pump
Uses heat from surrounding air, inverter technology and smart controls with electric boost available when needed.
Electric Storage
Uses direct electric resistance heating and can provide a simpler traditional replacement.
The Decision
Compare upfront cost, electricity use, airflow, drainage, noise, smart features, available space and expected ownership period.
Emerald Energy as a Smart Heat Pump Option
Built-in Wi-Fi and Emerald App integration give the current PRO range a strong smart-hot-water position.
Users can access selected functions such as tank status, temperature, operating modes, energy information and smart actions from the app.
Smart functionality is useful, but the correct system size and installation location should be selected first.
Emerald Energy for Noise-Sensitive Installations
Emerald PRO includes a dedicated Silent mode for households wanting lower operating noise during selected periods.
The listed reduction from approximately 49dB(A) to 45dB(A) at one metre is useful, but quieter operation also reduces heating output and recovery.
Installation position remains important around bedroom windows, neighbours and narrow side passages.
Emerald Energy Heat Pumps and Available Incentives
Eligible Emerald Energy heat-pump installations may qualify for Small-scale Technology Certificates or other available energy-efficiency incentives.
Eligibility and value depend on the exact model, installation date, location, installer requirements and current program rules.
Incentives should be confirmed at the time of purchase rather than treated as permanently fixed product benefits.
Emerald Energy Heat Pump Hot Water Systems Brisbane
Brisbane is a primary Emerald Energy installation market for Installed Today. Selected 220L, 270L and 320L systems can be ordered with professional installation in eligible Brisbane, Logan, Ipswich, Moreton Bay and Redlands service areas.
Common Brisbane applications include electric-storage upgrades, family homes, townhouses, rental properties, solar-equipped homes and replacement of older heat pumps.
Final installation requirements depend on capacity, access, airflow, drainage, electrical supply, noise position, existing valves and site conditions.
Emerald Energy Heat Pump Hot Water Systems Gold Coast
Selected Emerald Energy PRO heat pumps are also available supplied and installed across eligible Gold Coast service areas.
The 220L, 270L and 320L range provides a clear capacity progression for smaller, standard and larger household demand.
Confirm household size, peak use, installation space, airflow, drainage and electrical suitability before ordering.
Buy Emerald Energy Heat Pumps Across Major Australian Metro Areas
Supply-only Emerald Energy heat pumps are available for customers who already have suitable licensed trades arranged across supported mainland Australian markets where delivery is available.
Our main Emerald Energy supply markets include Brisbane, Gold Coast, Sunshine Coast, Sydney, Melbourne, Perth and Adelaide, together with Townsville, Cairns, Toowoomba, Newcastle, Central Coast, Wollongong and Geelong.
Brisbane and Gold Coast remain the primary Installed Today installation markets. Customers elsewhere can choose supply only and arrange their own suitable licensed installer.
Choose How You Want to Order Your Emerald Energy Heat Pump
Supply Only
Choose supply only if you already have appropriately licensed plumbing and electrical trades arranged and simply need the Emerald Energy heat pump supplied.
Installation, valves, removal, disposal, electrical work, drainage, pipework changes, base work and compliance upgrades are not included unless specifically selected.
Brisbane Installation
Selected Emerald Energy systems are available with installation in eligible Brisbane metro service areas.
Availability depends on model, postcode, access, electrical setup, airflow, drainage and site conditions.
Gold Coast Installation
Selected Emerald Energy systems are also available supplied and installed in eligible Gold Coast areas.
Final requirements depend on the selected capacity and proposed installation location.
Choose the Emerald PRO Capacity First, Then Use the Smart Features
The current Emerald range is straightforward: 220L for lower household demand, 270L for standard family use and 320L where greater stored capacity is needed.
Compare household size, peak use, recovery, Standard and Silent mode, electric boost, Wi-Fi control, R290 refrigerant, dimensions, weight, airflow, drainage, electrical requirements and installation position before ordering.
The strongest Emerald Energy choice is the system that already suits the home as a hot-water system, with the app control, Silent mode and Booster functions adding flexibility on top.
Emerald Energy Hot Water System FAQs
Straight answers about Emerald Energy 220L, 270L and 320L heat pump hot water systems, household sizing, efficiency, noise, smart controls and installation.
What are the most popular Emerald Energy heat pump hot water systems?
Installed Today's current Emerald Energy range includes the Emerald Energy PRO 220L + E-Heater, Emerald Energy PRO 270L + E-Heater and Emerald Energy PRO 320L + E-Heater. The 220L is the smaller option for households of around 3 people, the 270L is a popular family-size option for around 5 people, and the 320L is the largest option for households of around 6 people or homes with higher daily hot water demand.
Which Emerald Energy heat pump size should I choose?
As a practical starting point, choose the Emerald Energy 220L for around 3 people, the 270L for around 5 people, and the 320L for around 6 people. Move to a larger model where the household has longer showers, bath use, multiple bathrooms, teenagers, high morning demand or several people using hot water close together. Household size is only a guide, so actual hot water habits should also be considered.
Is the Emerald Energy PRO 220L suitable for 3 people?
Yes. The Emerald Energy PRO 220L + E-Heater is the smallest Emerald Energy model currently listed by Installed Today and is a practical choice for households of around 3 people with normal hot water use. It has a 220L tank, heat pump operation, Wi-Fi control, R290 refrigerant and a built-in 1.6kW electric heating element for additional boost support when required.
Is the Emerald Energy PRO 270L suitable for a family of 5?
Yes. The Emerald Energy PRO 270L + E-Heater is a popular family-size option and is recommended by Installed Today for around 5 people. It provides 270L of stored hot water and combines a DC inverter heat pump with a built-in 1.6kW electric element. It is a strong comparison option for family homes replacing traditional electric storage hot water.
Is the Emerald Energy PRO 320L suitable for a family of 6?
Yes. The Emerald Energy PRO 320L + E-Heater is the largest Emerald Energy heat pump currently listed by Installed Today and is recommended for around 6 people. Its 320L tank makes it a strong option for larger families, busy households and homes needing more stored hot water than the 220L or 270L models.
What is the difference between the Emerald Energy 220L, 270L and 320L heat pumps?
The main difference is stored hot water capacity and the household demand each model is intended to cover. The 220L is the compact option for around 3 people, the 270L is the main family-size option for around 5 people, and the 320L provides the greatest stored capacity for around 6 people or heavier hot water use. All three are part of Emerald's All-In-One PRO range and include R290 refrigerant, inverter heat pump technology, Wi-Fi control and electric boost support.
Are Emerald Energy heat pump hot water systems quiet?
The current Emerald Energy PRO range includes a dedicated Silent operating mode. The 220L and 270L models are listed at approximately 49 dB(A) at 1 metre in Standard mode and approximately 45 dB(A) at 1 metre in Silent mode. The 320L also lists approximately 49 dB(A) in Standard mode and 45 dB(A) in Silent mode. Installation position still matters, so avoid placing a heat pump immediately beside bedroom windows or other noise-sensitive areas where practical.
Do Emerald Energy heat pumps have Wi-Fi and an electric boost heater?
Yes. The current Emerald Energy PRO E-Heater models include built-in Wi-Fi control and a 1.6kW electric heating element. Available operating modes include Standard, Silent, Booster and E-Heater. The smart controls can be used to view tank temperature, monitor operation, schedule hot water use and activate higher-output modes when extra recovery is required.
Can I replace an electric storage hot water system with an Emerald Energy heat pump?
In many cases, yes. Emerald Energy heat pumps are commonly considered when replacing a conventional electric storage hot water system. A heat pump still needs suitable outdoor airflow, drainage, electrical supply, a compliant base, plumbing connections and service access, so the existing electric tank location is not automatically suitable. Additional electrical, drainage, valve or pipework changes may be required depending on the property.
Can I buy an Emerald Energy heat pump supply only or supplied and installed?
Yes. Choose supply only if you already have an appropriate licensed installer arranged. Supply only includes the Emerald Energy heat pump but not installation, valves, disposal, electrical alterations, additional plumbing or drainage work. Supplied and installed options are also available in eligible installation areas. Basic Install is intended for an eligible external, ground-level heat pump installation in the existing hot water location, with additional work charged separately where required.
Emerald Energy Heat Pump Pricing FAQs
Compare current Emerald Energy supply-only and installed-from pricing. The figures below use each system's lowest live Shopify price plus the current matching heat pump Basic Install price, so they update automatically when store pricing changes.
How much is the Emerald Energy PRO 270L + E-Heater Heat Pump Hot Water System?
The Emerald Energy PRO 270L + E-Heater Heat Pump Hot Water System is available supply only from $2,869 . Supply only means you are purchasing the Emerald Energy heat pump hot water system without installation. Supply and Basic Install is from $3,244 in eligible installation areas. The installed-from figure is the current lowest product price plus the matching heat pump Basic Install price. Valve kits, disposal, electrical upgrades, drainage, additional pipework, base work, restricted access, relocation and other non-standard installation requirements are extra where applicable.
How much is the Emerald Energy PRO 220L + E-Heater Heat Pump Hot Water System?
The Emerald Energy PRO 220L + E-Heater Heat Pump Hot Water System is available supply only from $2,739 . Supply only means you are purchasing the Emerald Energy heat pump hot water system without installation. Supply and Basic Install is from $3,114 in eligible installation areas. The installed-from figure is the current lowest product price plus the matching heat pump Basic Install price. Valve kits, disposal, electrical upgrades, drainage, additional pipework, base work, restricted access, relocation and other non-standard installation requirements are extra where applicable.
How much is the Emerald Energy PRO 320L + E-Heater Heat Pump Hot Water System?
The Emerald Energy PRO 320L + E-Heater Heat Pump Hot Water System is available supply only from $3,079 . Supply only means you are purchasing the Emerald Energy heat pump hot water system without installation. Supply and Basic Install is from $3,454 in eligible installation areas. The installed-from figure is the current lowest product price plus the matching heat pump Basic Install price. Valve kits, disposal, electrical upgrades, drainage, additional pipework, base work, restricted access, relocation and other non-standard installation requirements are extra where applicable.