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Dux Ecosmart Pro 270L Heat Pump Hot Water System

The Dux 270L hot water system is ideal for homes with 5 people and typical daily usage. Built tough with a Steel/Enamel tank and backed by a maximum 7-year warranty, it's a reliable, efficient choice for everyday hot water.
Was $5,319.00, Now $4,259.00
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Are you replacing an existing hot water system?
This helps us work out whether this looks like a standard replacement or may need extra parts.
Are you replacing the same hot water system, identical make and model?
If yes, the valve kit will be recommended. If not, it will be required at the end.
Is it going in an existing location?
Existing location means the new system is going back into the same general installed position.
Where is the system located?
If it is outside, continue. If it is inside or under a house, the 60sec Check must be completed first.
Are you changing system type, electrical connection type or needing to extend your electrical connection?
If yes, we will advise at the end that an electrical extension or new circuit may be needed, or you can organise your own electrician.
Do any site access issues apply?
If any access issue applies, direct them to the 60sec Check first. If none apply, continue with the form.
Does your current installation meet current compliance requirements?
If no or unsure, we will recommend a valve kit or additional works as the safer starting point.
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      Quick Specs & Benefits

      • Recommended Household Size: Suitable for larger households (5 people)
      • Make: Dux
      • Model: Ecosmart Pro 270L
      • Volume: 270L
      • Maximum Warranty: 7 years
      • Height: 1840 mm
      • Width: 620 mm
      • Noise Level: 48 dB
      • Made In: Australia
      • Main Cylinder Material: Steel/Enamel
      $25 flat rate standard shipping for supply only orders
      Free shipping with eligible installed packages
      Same day delivery available in selected areas
      Same day install available in selected areas
      Check your postcode
       

      Dux Ecosmart Pro-Series 270L Heat Pump Hot Water System

      The Dux Ecosmart Pro-Series 270L Heat Pump Hot Water System is available from Installed Today as a supply-only heat pump water heater or as a complete supply and install package in selected Brisbane and Gold Coast service areas.

      Choose the unit only if you already have a licensed plumber or installer arranged, or check your supply and install package to confirm standard installation, valve kit requirements, electrical suitability, location suitability, drainage, site access and available installation timeframes before checkout.

      The Dux Ecosmart Pro-Series 270L is a high-efficiency heat pump hot water system designed for households with larger hot water demand. With 270L tank capacity, R290 natural refrigerant, fast heat pump recovery, touchscreen tank-mounted control, and eligibility for government incentives where requirements are met, it is a strong upgrade option for customers replacing a standard electric storage hot water system.

      About the Dux Ecosmart Pro-Series 270L Heat Pump

      The Dux Ecosmart Pro-Series 270L is designed for maximum efficiency and powerful hot water recovery. It uses heat pump technology to absorb heat from the surrounding air and transfer that energy into stored water, helping reduce energy use compared with a standard electric water heater.

      Dux lists the Ecosmart Pro-Series 270L as suitable for households of up to 7 people on a continuous tariff, depending on usage conditions. This makes it a strong option for larger families, busy homes, higher hot water users and customers wanting a more efficient alternative to standard electric storage hot water.

      The powerful compressor can heat up to 77 litres of hot water per hour using the heat pump under stated test conditions, allowing a full tank to be heated in around 3.5 hours. This makes the Pro-Series 270L especially useful for homes needing strong recovery performance from a heat pump system.

      Buy Dux Ecosmart Pro-Series 270L Supply Only

      Order the Dux Ecosmart Pro-Series 270L Heat Pump Hot Water System online as a supply-only product. This option is ideal if you already have a licensed plumber, electrician or installer arranged and only need the unit supplied.

      The supply-only product price is for the hot water system itself. Installation, old system removal, disposal, valve kits, electrical work, plumbing alterations, drainage changes, compliance upgrades and additional site requirements are not included unless selected separately as add-ons.

      Supply-only is best for customers searching for:

      • Dux Ecosmart Pro-Series 270L price

      • Dux Ecosmart Pro-Series 270L heat pump for sale

      • Dux 270L heat pump hot water system

      • Dux 270DHB36 heat pump

      • Dux 270DHB36P plug-in heat pump

      • 270L heat pump hot water system supply only

      • Dux Pro-Series heat pump water heater

      • High recovery heat pump hot water system

      Dux Ecosmart Pro-Series 270L Supplied and Installed in Brisbane & Gold Coast

      Installed Today can supply and install the Dux Ecosmart Pro-Series 270L Heat Pump Hot Water System in selected Brisbane and Gold Coast service areas.

      This option is designed for customers who want the heat pump supplied and professionally installed through one streamlined online order. The supply and install pathway helps confirm whether this system suits your property, whether a valve kit is required, whether the installation location is suitable, whether drainage is available, and whether any additional installation add-ons may be needed before checkout.

      The installed-from price is based on the product plus the matching standard installation option. Final pricing may vary depending on site access, electrical suitability, drainage, valve requirements, old system removal or disposal selections, pipework changes, base requirements, compliance requirements and selected add-ons.

      Dux Ecosmart Pro-Series 270L Installation in Brisbane

      For Brisbane customers, the Dux Ecosmart Pro-Series 270L can be ordered with supply and install options through Installed Today. This is suitable for homes replacing an existing electric hot water system where the current location, access, plumbing, drainage and electrical supply are suitable for the selected installation option.

      The 270L size can be a strong fit for Brisbane family homes, larger households, investment properties and customers wanting to upgrade from standard electric storage to a high-efficiency heat pump hot water system with strong recovery performance.

      Customers in selected Brisbane suburbs can complete the installation check before checkout to confirm whether standard heat pump installation, valve kit selection, electrical work, drainage, extra plumbing add-ons, old system removal or disposal options may be required.

      This makes the page suitable for customers searching for Dux Ecosmart Pro-Series 270L installation Brisbane, Dux heat pump supplied and installed Brisbane, and 270L heat pump hot water replacement Brisbane.

      Dux Ecosmart Pro-Series 270L Installation in Gold Coast

      Gold Coast customers can also order the Dux Ecosmart Pro-Series 270L Heat Pump Hot Water System with supply and install options in selected service areas.

      This pathway is useful for homeowners, landlords, property managers and renovators who want the product and installation organised together instead of buying the heat pump separately and arranging trades afterwards.

      Complete the supply and install check to confirm whether the existing setup is suitable and whether additional items such as valve kits, electrical work, drainage changes, pipework, base support, access requirements or old system disposal may be required.

      This helps customers searching for Dux Ecosmart Pro-Series 270L installed Gold Coast, Dux heat pump installation Gold Coast, and 270L heat pump supply and install Gold Coast.

      Is the Dux Ecosmart Pro-Series 270L Right for Your Home?

      The Dux Ecosmart Pro-Series 270L Heat Pump may be suitable if you are replacing a standard electric storage hot water system and want a high-efficiency heat pump with strong recovery performance.

      It is commonly suited to larger families, high hot water users, homes with solar PV, properties on time-of-use tariffs, and customers wanting to reduce energy use compared with a standard electric water heater.

      Dux lists the Ecosmart Pro-Series 270L as suitable for up to 7 people on a continuous tariff, but real-world suitability depends on shower length, hot water usage, tariff setup, climate, installation location and household habits.

      This system may suit you if:

      • You are replacing an existing electric hot water system

      • You want a 270L heat pump hot water system

      • Your household has moderate to high hot water demand

      • You want fast heat pump recovery performance

      • You want a more efficient alternative to standard electric storage

      • You want a tank-mounted touchscreen controller

      • Your property has suitable airflow, drainage and installation space

      • Your electrical setup is suitable for the selected model

      • You want the choice of supply only or supply and install

      Extra work may be required if:

      • The system is being moved to a new location

      • Existing valves are old, missing or non-compliant

      • Extra pipework or drainage changes are needed

      • Electrical upgrades or a different connection type are required

      • Access is restricted

      • A compliant base, tray, drainage or insulation is required

      • The old system needs additional removal or disposal work

      • The installation location has poor airflow or unsuitable clearances

      • The selected plug-in or hardwired model does not match the existing setup

      Key Features of the Dux Ecosmart Pro-Series 270L

      • 270L heat pump hot water system

      • Model options include 270DHB36 and 270DHB36P

      • Suitable for up to 7 people on a continuous tariff, depending on usage

      • Uses up to 73.1% less energy than a standard electric water heater under stated conditions

      • High Coefficient of Performance of 4.7 under stated test conditions

      • Can heat up to 77L of hot water per hour using the heat pump under stated test conditions

      • Can heat a full tank in around 3.5 hours under stated conditions

      • Powerful compressor for fast and efficient recovery

      • R290 natural refrigerant with low global warming potential

      • External wraparound copper condenser coil

      • Designed for a broad range of water qualities

      • Backup element for very low ambient conditions and single shot boost applications

      • Auto defrost function for colder climates

      • UV and flame resistant polymer top housing

      • Similar footprint to electric water heaters it is designed to replace

      • Tank-mounted touchscreen controller for scheduling and mode selection

      • Can be scheduled to suit solar PV generation or time-of-use tariffs where suitable

      • Available in hardwired and plug-in model options

      • Eligible for government incentives where requirements are met

      • 5-year tank and refrigeration components warranty including labour under Dux warranty terms

      • 1-year other components parts and labour warranty under Dux warranty terms

      Quick Specs

      Brand: Dux
      Range: Ecosmart Pro-Series Heat Pump
      Product: Dux Ecosmart Pro-Series 270L Heat Pump Hot Water System
      Model Numbers: 270DHB36, 270DHB36P
      Tank Size: 270L
      System Type: Heat Pump Hot Water System
      Recommended Household Size: Up to 7 people on a continuous tariff, depending on usage
      Refrigerant: R290 natural refrigerant
      Coefficient of Performance: 4.7 under stated test conditions
      Heat Pump Recovery: Up to 77 L/hr under stated test conditions
      Full Tank Heating Time: Around 3.5 hours under stated test conditions
      Controller: Tank-mounted touchscreen controller
      Operating Control: Scheduling and mode selection
      Model Options: Hardwired and plug-in options available
      Condenser Design: External wraparound copper condenser coil
      Backup Heating: Backup element for very low ambient conditions and boost applications
      Defrost Function: Auto defrost for colder climates
      Government Incentive Eligibility: Eligible where requirements are met
      Tank and Refrigeration Components Warranty: 5 years including labour, subject to Dux warranty terms
      Other Components Warranty: 1 year parts and labour, subject to Dux warranty terms

      High Efficiency Heat Pump Design

      The Dux Ecosmart Pro-Series 270L is designed to reduce energy use compared with a standard electric water heater.

      Heat pump technology works by absorbing free heat energy from the air and using it to help heat the stored water. This can make the Pro-Series 270L a strong option for households wanting lower hot water running costs, especially when connected to continuous tariffs, time-of-use tariffs or scheduled to run during solar PV generation where suitable.

      The Pro-Series 270L is listed with a COP of 4.7 under stated test conditions, meaning it can provide more heat output than the electrical energy it consumes under those conditions.

      Powerful Recovery Performance

      The Dux Ecosmart Pro-Series 270L is designed for households with larger hot water demand.

      The powerful compressor can heat up to 77 litres of hot water per hour using heat pump operation under stated conditions. Dux states this allows the tank to heat from cold to full in around 3.5 hours under specified ambient and water temperature conditions.

      This fast recovery performance makes it a strong option for families and high-use households wanting a heat pump that can recover faster than many lower-output models.

      Touchscreen Control and Scheduling

      The Dux Ecosmart Pro-Series 270L includes an intuitive tank-mounted touchscreen controller for scheduling and mode selection.

      This allows the system to be scheduled to operate during lower-cost tariff periods or during times when the home’s solar PV system may be generating excess electricity. This can help households better manage energy use and hot water recovery timing.

      Control features may include:

      • Tank-mounted touchscreen control

      • Heating schedule management

      • Mode selection

      • Timer scheduling

      • Operation timing for solar PV compatibility where suitable

      • Operation timing for time-of-use tariff periods where suitable

      • Clearer control over hot water heating behaviour

      R290 Refrigerant and Proven Design

      The Dux Ecosmart Pro-Series 270L uses R290 natural refrigerant, which has a low global warming potential compared with many synthetic refrigerants.

      The system also uses an external wraparound copper condenser coil. This design keeps the copper away from direct contact with water and helps make the unit suitable for a broader range of water quality conditions.

      The combination of R290 refrigerant, wraparound condenser technology, UV stabilised polymers, flame resistant housing and auto defrost support makes the Pro-Series 270L a strong heat pump choice for Australian conditions.

      Government Incentives and STCs

      The Dux Ecosmart Pro-Series 270L Heat Pump may be eligible for government incentives where requirements are met.

      Dux lists the Pro-Series 270L with STC eligibility, with values depending on zone, installation year and entitlement rules. Incentive availability and value can change over time and may depend on the product model, installation location, installer requirements and program conditions.

      Any rebate, STC discount or incentive should be confirmed before ordering or installation.

      Common Uses

      The Dux Ecosmart Pro-Series 270L can be suitable for:

      • Larger family homes

      • High hot water users

      • Electric hot water system replacement

      • Heat pump hot water upgrades

      • Homes replacing a standard electric water heater

      • Customers wanting fast heat pump recovery

      • Homes with continuous tariffs

      • Homes with time-of-use tariffs

      • Homes with solar PV where heating can be scheduled to suit

      • Properties needing a 270L heat pump hot water system

      • Supply-only orders where a licensed installer is already arranged

      • Supply and install orders in selected Brisbane and Gold Coast areas

      Suitability depends on household size, hot water usage, tariff setup, installation location, airflow, drainage, plumbing condition, electrical supply and compliance requirements.

      Why Order From Installed Today?

      Installed Today gives customers a simple way to order the Dux Ecosmart Pro-Series 270L Heat Pump Hot Water System as either a product-only purchase or a supply and install package in selected Brisbane and Gold Coast service areas.

      You can compare the unit-only price, check the installed-from price, complete the installation compatibility check and select matching installation add-ons before checkout.

      Why customers choose Installed Today:

      • Supply only or supply and install options

      • Installed-from pricing shown separately

      • Compatibility check before checkout

      • Valve kits and installation add-ons available online

      • Brisbane and Gold Coast service area support

      • Suitable for heat pump hot water replacement orders

      • Clear product and installation pathway before checkout

      • Practical 270L heat pump replacement option

      • Product-only ordering for customers with their own licensed installer

      • Supply and install pathway for selected heat pump upgrades

      • Strong heat pump recovery option for larger hot water users

      Frequently Asked Questions

      Can I buy the Dux Ecosmart Pro-Series 270L supply only?

      Yes. You can buy the Dux Ecosmart Pro-Series 270L as a supply-only product if you already have a licensed installer arranged. The unit-only price does not include installation, old system removal, disposal, valve kits, electrical work, plumbing alterations, drainage changes or compliance upgrades unless selected separately.

      Can I get the Dux Ecosmart Pro-Series 270L installed in Brisbane?

      Yes. Supply and install options are available in selected Brisbane service areas. Complete the installation check to confirm whether the standard heat pump installation option suits your property and whether additional add-ons may be required.

      Can I get the Dux Ecosmart Pro-Series 270L installed in Gold Coast?

      Yes. Selected Gold Coast service areas are available. Installation suitability depends on access, existing plumbing, electrical requirements, drainage, valve condition, airflow, clearances, compliance and selected add-ons.

      Is installation included in the product price?

      No. The main product price is the unit-only price. The installed-from price is shown separately so you can compare supply only against supply and install.

      What does the installed-from price include?

      The installed-from price is based on the Dux Ecosmart Pro-Series 270L unit plus the matching standard installation option. Final pricing may vary depending on valve kits, removal or disposal selections, pipework, electrical work, drainage, access, compliance and other selected add-ons.

      Do I need a valve kit?

      Many hot water replacements require compatible valves to meet installation and compliance requirements. The installation check helps identify whether a valve kit is recommended for your order.

      How many people is the Dux Ecosmart Pro-Series 270L suitable for?

      Dux lists the Ecosmart Pro-Series 270L as suitable for up to 7 people on a continuous tariff. Actual suitability can vary depending on shower length, hot water usage, tariff setup, climate and household habits.

      Is the Dux Ecosmart Pro-Series 270L plug-in or hardwired?

      The Dux Ecosmart Pro-Series 270L is available in hardwired and plug-in model options. The correct option depends on the product variant selected and the existing electrical setup.

      What model numbers are available for the Dux Ecosmart Pro-Series 270L?

      Dux lists the Ecosmart Pro-Series 270L model numbers as 270DHB36 and 270DHB36P.

      What refrigerant does the Dux Ecosmart Pro-Series 270L use?

      The Dux Ecosmart Pro-Series 270L uses R290 natural refrigerant, which has a low global warming potential compared with many synthetic refrigerants.

      What is the COP of the Dux Ecosmart Pro-Series 270L?

      The Dux Ecosmart Pro-Series 270L is listed with a COP of 4.7 under stated test conditions.

      How fast does the Dux Ecosmart Pro-Series 270L recover?

      Dux states the Pro-Series 270L can heat up to 77 litres of hot water per hour using the heat pump under stated conditions and can heat a full tank in around 3.5 hours.

      What is the warranty on the Dux Ecosmart Pro-Series 270L?

      Dux lists the Pro-Series 270L with a 5-year tank and refrigeration components warranty including labour, plus 1-year other components parts and labour warranty, subject to Dux warranty terms and conditions.

      Is the Dux Ecosmart Pro-Series 270L eligible for STCs or rebates?

      The Dux Ecosmart Pro-Series 270L may be eligible for government incentives where requirements are met. Eligibility and value can vary depending on location, installation year, program rules and product model.

      Is the Dux Ecosmart Pro-Series 270L good for replacing an electric hot water system?

      Yes. The Dux Ecosmart Pro-Series 270L is designed as a high-efficiency heat pump alternative to a standard electric water heater. It can be a strong replacement option where the property has suitable space, airflow, drainage, electrical supply and household hot water demand.

      Can the Dux Ecosmart Pro-Series 270L work with solar PV?

      Yes. The Pro-Series 270L can be scheduled to operate during periods when solar PV generation may be available, depending on the home’s setup, tariff and installation conditions.

      What is the difference between the Dux Ecosmart 285L and the Ecosmart Pro-Series 270L?

      The Ecosmart 285L is part of the standard Ecosmart heat pump range, while the Ecosmart Pro-Series 270L is designed for high efficiency and stronger recovery performance. The Pro-Series 270L includes a powerful compressor, 77 L/hr heat pump recovery under stated conditions and a 270L tank capacity.

      * Requested element size may come delivered separately to system for electric systems - All units supplied with factory with 3.6kW

      **Where a unit supplied is capable of supplying more than 50°C, a tempering valve must be installed on the property or purchased as part of a valve kit with your order.

      Hassle-Free Installation – Done Right by Trusted Experts

      Need professional installation? We’ve got you covered! Our optional installation service connects you with our network of certified, trusted contractors, ensuring a smooth and stress-free setup.

      How It Works:

      🔹 Step 1: Select Installation Service
      Choose to include professional installation when purchasing your new system.

      🔹 Step 2: Pay for Installation Upfront
      Simply add the installation service prior to adding your product to cart —no hidden fees, no surprises.

      🔹 Step 3: We Assign a Certified Contractor
      We’ll match you with a licensed, experienced contractor from our network to handle the installation.

      🔹 Step 4: Schedule Your Installation
      The assigned contractor will contact you directly to arrange a convenient time for installation.

      🔹 Step 5: Direct Support When You Need It
      For any installation-related questions, your contractor is your first point of contact. If any issues arise, our team is here to help.

      🚨 Please Note: Installed Today supplies the product and connects you with a certified contractor for installation.

      We’re committed to delivering top-quality products and facilitating a seamless installation experience. Have product questions? Reach out to us anytime! 🔥

      Buying a new hot water system, water filter, pump or plumbing product should be simple. Installed Today helps you compare the product, the supply-only price and the available installation options in one place, so you can choose what suits your home, budget and timing without the back and forth.

      Whether you already know exactly what you need or you are still comparing options, we make it easier to order with confidence.

      Why Customers Choose Installed Today

      Supply Only or Installed Options

      Choose the product on its own, or add installation where available. This gives you the flexibility to buy the way that suits you best.

      Clear Pricing Before Checkout

      See your product price upfront, then add the installation options or common extras you need before placing your order. No confusing quote forms just to understand your starting price.

      Product Details That Actually Help

      Key specs, sizing details, warranty information, product features and suitability notes are shown clearly, so you can compare products properly before you buy.

      Installation Add-Ons Available

      Where relevant, you can add common installation extras such as valve kits, bases, electrical options, removal, access-related items or other site-specific upgrades before checkout.

      Built Around Brisbane and Gold Coast Homes

      Our product and installation options are selected with common local homes, water quality, plumbing layouts, access issues and replacement requirements in mind.

      One Simple Order

      Add the product and selected extras to cart in one order, instead of trying to organise separate suppliers, installers and parts.

      Practical Help Before You Buy

      Not sure which product, size or installation option is right? Installed Today gives you a clearer path to choosing the right system before you order.

      Designed To Make Your Decision Easier

      Installed Today is built for customers who want a faster, clearer and more convenient way to buy.

      Instead of guessing what is included, waiting for basic pricing or trying to work out which extras are needed, you can review the product, compare your options and move forward with confidence.

      Choose supply only if you just need the product.

      Choose supplied and installed if you want the product installed where available.

      Add common extras before checkout if your job needs additional parts or site-specific options.

      It is a simpler way to organise the product and the parts of the job that matter most.

      Important Note

      Installation availability, inclusions and add-ons vary by product type, site access, existing services, selected options and your property requirements. Some installations may require additional work, upgrades or checks before the job can proceed.

      Fast & Reliable Delivery – What to Expect

      Same Day Delivery: Available in Brisbane and Gold Coast on select units ordered before 8:00am
      Express Delivery: 1–4 business days
      Standard Delivery: 2–8 business days

      Same Day Delivery

      Same day delivery is available for selected hot water systems in Brisbane and Gold Coast metro areas when ordered before 8:00am, subject to stock availability, delivery capacity and suitable transport conditions.

      Fast Metro Delivery

      Most hot water orders in metro areas are delivered quickly, with around 90% arriving within 1 business day.

      Weather Delays

      Hot water systems cannot always be transported safely by courier during rain. Delivery timeframes may be affected when wet weather impacts safe handling, loading, unloading or transport conditions.

      Express Delivery Guarantee

      If your express delivery order takes longer than 1–4 business days, we will adjust the delivery timeframe to our standard 2–8 business days and refund your express shipping charge automatically.

      Order Tracking

      We will send your delivery details as soon as your order has been dispatched.

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