iStore 270L Heat Pump Hot Water System

The iStore 270L Heat Pump Hot Water System is available from Installed Today as a supply-only heat pump water heater or as a complete supply and install package in selected Brisbane and Gold Coast service areas.

Choose the unit only if you already have a licensed plumber or installer arranged, or check your supply and install package to confirm standard installation, valve kit requirements, electrical suitability, location suitability, drainage, site access and available installation timeframes before checkout.

The iStore 270L is a premium heat pump hot water system designed for larger households wanting efficient, reliable hot water with lower energy use than a conventional electric or gas storage system. With 270L tank capacity, R290 natural refrigerant, WiFi-ready control, smart solar integration, quiet operation and a full 5-year comprehensive parts and labour warranty, it is a strong option for customers wanting to upgrade from standard storage hot water.

About the iStore 270L Heat Pump

The iStore 270L Heat Pump uses air-to-energy heat pump technology to capture ambient heat from the surrounding air and transfer that heat into stored water. This helps reduce reliance on direct electric heating and can lower hot water running costs compared with traditional electric or gas storage systems, depending on usage, tariff setup, climate and installation conditions.

The 270L model is designed for larger homes and higher hot water demand. iStore lists it as suitable for households with around 3–6+ members, depending on shower length, water usage, tariff setup and household habits.

The system uses R290 natural refrigerant, has a listed COP of approximately 4.82 under stated test conditions, includes built-in timer controls, and is WiFi-ready for app-based monitoring, scheduling and temperature adjustment.

Buy iStore 270L Supply Only

Order the iStore 270L Heat Pump Hot Water System online as a supply-only product. This option is ideal if you already have a licensed plumber, electrician or installer arranged and only need the unit supplied.

The supply-only product price is for the hot water system itself. Installation, old system removal, disposal, valve kits, electrical work, plumbing alterations, drainage changes, compliance upgrades and additional site requirements are not included unless selected separately as add-ons.

Supply-only is best for customers searching for:

• iStore 270L price

• iStore 270L heat pump for sale

• iStore 270L heat pump hot water system

• iStore PASHW015-270LD-FL02-R290

• 270L heat pump hot water system supply only

• iStore heat pump water heater

• R290 heat pump hot water system

• Large heat pump hot water system

iStore 270L Supplied and Installed in Brisbane & Gold Coast

Installed Today can supply and install the iStore 270L Heat Pump Hot Water System in selected Brisbane and Gold Coast service areas.

This option is designed for customers who want the heat pump supplied and professionally installed through one streamlined online order. The supply and install pathway helps confirm whether this system suits your property, whether a valve kit is required, whether the installation location is suitable, whether drainage is available, and whether any additional installation add-ons may be needed before checkout.

The installed-from price is based on the product plus the matching standard installation option. Final pricing may vary depending on site access, electrical suitability, drainage, valve requirements, old system removal or disposal selections, pipework changes, base requirements, compliance requirements and selected add-ons.

iStore 270L Installation in Brisbane

For Brisbane customers, the iStore 270L Heat Pump can be ordered with supply and install options through Installed Today. This is suitable for homes replacing an existing electric or compatible storage hot water system where the current location, access, plumbing, drainage and electrical supply are suitable for the selected installation option.

The 270L size can be a strong fit for Brisbane family homes, larger townhouses, investment properties and households wanting to upgrade from standard electric storage to a more efficient heat pump hot water system.

Customers in selected Brisbane suburbs can complete the installation check before checkout to confirm whether standard heat pump installation, valve kit selection, electrical work, drainage, extra plumbing add-ons, old system removal or disposal options may be required.

This makes the page suitable for customers searching for iStore 270L installation Brisbane, iStore heat pump supplied and installed Brisbane, and 270L heat pump hot water replacement Brisbane.

iStore 270L Installation in Gold Coast

Gold Coast customers can also order the iStore 270L Heat Pump Hot Water System with supply and install options in selected service areas.

This pathway is useful for homeowners, landlords, property managers and renovators who want the product and installation organised together instead of buying the heat pump separately and arranging trades afterwards.

Complete the supply and install check to confirm whether the existing setup is suitable and whether additional items such as valve kits, electrical work, drainage changes, pipework, base support, access requirements or old system disposal may be required.

This helps customers searching for iStore 270L installed Gold Coast, iStore heat pump installation Gold Coast, and 270L heat pump supply and install Gold Coast.

Is the iStore 270L Right for Your Home?

The iStore 270L Heat Pump may be suitable if you are replacing a standard electric storage hot water system and want a larger, efficient heat pump option for a family household.

It is commonly suited to family homes, larger townhouses, rental properties, homes with higher daily hot water demand and customers wanting to reduce hot water energy use while still keeping strong stored hot water capacity.

Real-world suitability depends on household size, shower length, water usage, tariff setup, climate, installation location, airflow, drainage, electrical supply and household hot water habits.

This system may suit you if:

• You are replacing an existing electric hot water system

• You want a larger 270L heat pump hot water system

• Your household has around 3–6+ members, depending on usage

• You want R290 natural refrigerant

• You want WiFi-ready app control

• You want timer control and smart scheduling

• You want a system that can work well with solar PV timing

• Your property has suitable airflow, drainage and installation space

• Your electrical setup is suitable for the selected model

• You want the choice of supply only or supply and install

Extra work may be required if:

• The system is being moved to a new location

• Existing valves are old, missing or non-compliant

• Extra pipework or drainage changes are needed

• Electrical upgrades or power changes are required

• Access is restricted

• A compliant base, tray, drainage or insulation is required

• The old system needs additional removal or disposal work

• The installation location has poor airflow or unsuitable clearances

• The existing setup does not suit a heat pump installation

Key Features of the iStore 270L

• 270L heat pump hot water system

• Premium model for larger households

• Suitable for around 3–6+ household members, depending on usage

• Air-to-energy heat pump technology

• R290 natural refrigerant

• COP of approximately 4.82 under stated test conditions

• Can reduce hot water energy use by up to 70% compared with conventional electric systems under suitable conditions

• Designed to reduce energy consumption by around two thirds compared with conventional electric or gas storage systems

• WiFi-ready control

• iStore app monitoring and control

• Built-in timer controls

• Smart solar integration

• Quiet operation

• LCD screen for system configuration

• Outdoor installation suitability where the site is compliant

• 270L tank capacity

• 640mm width

• 1956mm height

• 135kg net weight

• Power input of 0.85kW

• Noise rating of up to 46.6 dB at 1m under listed test conditions

• Full 5-year comprehensive parts and labour warranty under iStore warranty terms

Quick Specs

Brand: iStore
Product: iStore 270L Heat Pump Hot Water System
Model: PASHW015-270LD-FL02-R290
System Type: Air-source heat pump hot water system
Tank Capacity: 270L
Recommended Household Size: Around 3–6+ members, depending on usage
Refrigerant: R290 natural refrigerant
Power Input: 0.85kW
COP: Approximately 4.82 at 20°C ambient heating 270L from 15°C to 60°C under stated conditions
Noise Rating: Up to 46.6 dB at 1m under listed test conditions
Dimensions: 640mm wide x 1956mm high
Net Weight: 135kg
Controls: LCD screen, timer control and WiFi-ready app control
Installation Type: Outdoor installation where suitable and compliant
Solar PV Compatibility: Smart solar integration and scheduling support where suitable
Energy Saving Claim: Up to 70% less hot water energy use compared with conventional electric systems under suitable conditions
Warranty: Full 5-year comprehensive parts and labour warranty, subject to iStore warranty terms

Larger Heat Pump Capacity for Family Homes

The iStore 270L is designed for households that need more stored hot water than a compact heat pump can provide.

Its 270L capacity makes it a practical option for family homes, larger townhouses, investment properties and households with stronger daily hot water demand. It can be a strong replacement option where the existing system is a larger electric storage water heater and the installation location suits a heat pump setup.

Lower Energy Hot Water

The iStore 270L Heat Pump is designed to use heat from the surrounding air to help heat stored water efficiently.

Instead of relying only on direct electric element heating, the heat pump transfers ambient heat energy into the water. This can help reduce electricity use for hot water when the system is correctly selected, installed and used under suitable conditions.

Actual savings can vary depending on the system being replaced, household demand, tariff setup, installation location, climate, timer settings and whether solar PV is used to support daytime operation.

Smart Solar Integration

The iStore 270L is designed to work well with solar PV setups by using surplus solar energy to heat water where the home, tariff and electrical setup are suitable.

This can make hot water storage act like a practical energy storage solution. Instead of sending excess solar generation back to the grid for a low feed-in return, suitable households may be able to schedule the iStore to heat water during the day and store that hot water for later use.

WiFi-Ready App Control

The iStore 270L is WiFi-ready, allowing customers to connect, monitor and control the heat pump through the iStore app where the system is set up correctly.

Smart control features may include:

• Temperature adjustment

• Heating schedule control

• Performance tracking

• Remote monitoring through the app

• Better visibility over hot water operation

• Easier control around household routines

• Scheduling to suit solar PV generation where suitable

R290 Natural Refrigerant

The iStore 270L uses R290 natural refrigerant, which has a very low global warming potential compared with many older refrigerants.

R290 is commonly used in modern heat pump hot water systems because it supports strong heat transfer performance while helping reduce environmental impact.

Quiet Operation

The iStore 270L is designed for quiet operation, with a listed noise level of up to 46.6 dB at 1m under test conditions.

This makes it a practical option for residential homes where heat pump placement, airflow and sound management matter.

Installation location is still important. Airflow, wall placement, neighbouring rooms, boundary position and hard surfaces can affect how sound is experienced on-site.

Common Uses

The iStore 270L can be suitable for:

• Electric hot water system replacement

• Heat pump hot water upgrades

• Family homes

• Larger townhouses

• Rental properties

• Investment properties

• Homes with higher daily hot water demand

• Homes with 3–6+ members, depending on usage

• Customers wanting lower energy use than standard electric storage

• Customers wanting solar PV hot water scheduling

• Customers wanting a larger R290 heat pump

• Supply-only orders where a licensed installer is already arranged

• Supply and install orders in selected Brisbane and Gold Coast areas

Suitability depends on household size, hot water usage, tariff setup, installation location, airflow, drainage, plumbing condition, electrical supply and compliance requirements.

Why Order From Installed Today?

Installed Today gives customers a simple way to order the iStore 270L Heat Pump Hot Water System as either a product-only purchase or a supply and install package in selected Brisbane and Gold Coast service areas.

You can compare the unit-only price, check the installed-from price, complete the installation compatibility check and select matching installation add-ons before checkout.

Why customers choose Installed Today:

• Supply only or supply and install options

• Installed-from pricing shown separately

• Compatibility check before checkout

• Valve kits and installation add-ons available online

• Brisbane and Gold Coast service area support

• Suitable for heat pump hot water replacement orders

• Clear product and installation pathway before checkout

• Larger 270L heat pump replacement option

• Product-only ordering for customers with their own licensed installer

• Supply and install pathway for selected heat pump upgrades

• R290 heat pump option for suitable family homes

• Smart solar integration for selected homes with PV systems

Frequently Asked Questions

Can I buy the iStore 270L supply only?

Yes. You can buy the iStore 270L as a supply-only product if you already have a licensed installer arranged. The unit-only price does not include installation, old system removal, disposal, valve kits, electrical work, plumbing alterations, drainage changes or compliance upgrades unless selected separately.

Can I get the iStore 270L installed in Brisbane?

Yes. Supply and install options are available in selected Brisbane service areas. Complete the installation check to confirm whether the standard heat pump installation option suits your property and whether additional add-ons may be required.

Can I get the iStore 270L installed in Gold Coast?

Yes. Selected Gold Coast service areas are available. Installation suitability depends on access, existing plumbing, electrical requirements, drainage, valve condition, airflow, clearances, compliance and selected add-ons.

Is installation included in the product price?

No. The main product price is the unit-only price. The installed-from price is shown separately so you can compare supply only against supply and install.

What does the installed-from price include?

The installed-from price is based on the iStore 270L unit plus the matching standard installation option. Final pricing may vary depending on valve kits, removal or disposal selections, pipework, electrical work, drainage, access, compliance and other selected add-ons.

Do I need a valve kit?

Many hot water replacements require compatible valves to meet installation and compliance requirements. The installation check helps identify whether a valve kit is recommended for your order.

What is the model number for the iStore 270L?

The iStore 270L R290 model is listed as PASHW015-270LD-FL02-R290.

What is the tank capacity?

The iStore 270L has a listed tank capacity of 270 litres.

How many people is the iStore 270L suitable for?

The iStore 270L is commonly suited to larger households, generally around 3–6+ members depending on shower length, water usage, tariff setup and household habits.

What refrigerant does the iStore 270L use?

The iStore 270L uses R290 natural refrigerant.

What is the COP of the iStore 270L?

The iStore 270L has a listed COP of approximately 4.82 at 20°C ambient heating 270L from 15°C to 60°C under stated test conditions.

What is the noise level of the iStore 270L?

The iStore 270L is listed with a noise level of up to 46.6 dB at 1m under test conditions.

What are the dimensions of the iStore 270L?

The iStore 270L is listed at 640mm wide x 1956mm high.

How much does the iStore 270L weigh?

The iStore 270L has a listed net weight of 135kg.

Can the iStore 270L be installed outdoors?

Yes. The iStore 270L is designed for outdoor installation where the site is suitable and compliant. It works best in a well-ventilated location with suitable airflow, drainage, access and clearances.

Is the iStore 270L WiFi-ready?

Yes. The iStore 270L is WiFi-ready and can be connected to the iStore app for monitoring, scheduling, temperature adjustment and performance tracking where the system is set up correctly.

Can the iStore 270L work with solar PV?

Yes. The iStore 270L is designed for smart solar integration and can help use surplus solar energy to heat water where the home’s solar, electrical setup, tariff and installation conditions are suitable.

Is the iStore 270L suitable for replacing an electric hot water system?

Yes. The iStore 270L can be a practical heat pump replacement option for selected electric hot water systems, provided the property has suitable space, airflow, drainage, electrical supply and plumbing conditions.

Can the iStore 270L reduce running costs?

Yes. iStore states the 270L model can reduce hot water energy use by up to 70% compared with conventional electric systems under suitable conditions. Actual savings depend on household usage, climate, tariff setup, installation conditions and the system being replaced.

What warranty does the iStore 270L have?

The iStore 270L is listed with a full 5-year comprehensive parts and labour warranty, subject to iStore warranty terms and installation requirements.

What is the difference between the iStore 180L and iStore 270L?

The iStore 180L is the smaller model and is better suited to smaller households, apartments and townhouses. The iStore 270L provides more stored hot water capacity and is generally better suited to family homes, larger households or higher daily hot water demand.

Tempering Valve and Element Information

*Element size information:
All electric hot water units are supplied as standard with a 3.6kW element unless otherwise stated on the product page, invoice, or order confirmation.

If a different element configuration is requested, such as 1.8kW or 2.4kW, the hot water unit may still arrive with the standard 3.6kW element fitted from the manufacturer. The requested 1.8kW or 2.4kW element will be supplied separately with the order for installation by a suitably licensed electrical contractor or licensed electrical licence holder.

Any element changeover, electrical connection, disconnection, wiring, testing, or modification must be carried out by a licensed electrical contractor or licensed electrical licence holder. Elements must not be changed, connected, modified, or tested by an unlicensed person.

Alternative elements supplied for non-standard configurations may be generic replacement elements and may not be the same brand as the hot water unit unless specifically stated. Generic elements are supplied to suit the requested element size and electrical configuration, but final suitability must be checked by the licensed installer before installation.

1.8kW and 2.4kW elements supplied separately with a hot water unit include a 12-month supply-only parts warranty from the date of purchase, provided the element has been correctly installed by a licensed electrical contractor or licensed electrical licence holder and used under normal operating conditions.

This element warranty covers the replacement supply of the element only. It does not include labour, call-out fees, electrical work, plumbing work, fault finding, removal, reinstallation, testing, travel, downtime, damage caused by incorrect installation, or any other associated costs. Warranty may be declined where the element has been incorrectly installed, dry-fired, modified, damaged, connected to incorrect voltage or wiring, affected by power issues, used in unsuitable water conditions, or installed by an unlicensed person.

Proof of purchase, installer details, electrical licence details, photos, and/or return of the faulty element may be required before a warranty claim is approved.

**Tempering valve information:
Where a hot water system is capable of delivering water above 50°C, a compliant tempering valve must be installed to control the temperature delivered to personal hygiene fixtures such as showers, baths, basins, and bathroom outlets. This helps reduce the risk of scalding and assists with meeting plumbing compliance requirements.

A tempering valve blends hot and cold water to deliver a safer controlled outlet temperature to required fixtures. The hot water unit itself may store water at a higher temperature, but the water delivered to personal hygiene outlets must be controlled where required by plumbing regulations.

If your property already has a suitable, compliant tempering valve installed, your licensed plumber can assess whether it is appropriate for use with the new hot water system. Existing valves may not always be suitable due to age, condition, compliance requirements, valve type, location, or system compatibility.

If a compliant tempering valve is not already installed, or if the existing valve is unsuitable, one must be supplied and installed by a licensed plumber as part of the hot water installation.

Tempering valves are not automatically included with every supply-only hot water unit unless specifically selected, listed as included, or purchased as part of a suitable valve kit. If a tempering valve is required, please purchase the appropriate valve kit with your order or arrange for your licensed installer to supply and install the correct tempering valve on site.

It is the customer’s responsibility to ensure the installation is completed by appropriately licensed trades and that all required valves, fittings, electrical work, plumbing work, and compliance requirements are allowed for as part of the installation.

Optional Installation, Organised for You

Want the product supplied and the installation organised in one simple order? On eligible products and in selected service areas, Installed Today can arrange installation through a licensed installation partner at clear, upfront install rates.

You pay Installed Today for the selected product and install package, and we pay the assigned contractor on your behalf. That means one checkout, one package summary, and a smoother process from order to installation.

Why Choose an Installed Today Install Package?

Clear upfront install pricing
Our install package builder shows the available install option and selected add-ons before checkout, so you can review the package total before placing your order.

We organise the installation
Once your order is placed, we help coordinate the installation with a licensed installation partner in your area.

No need to pay the contractor separately for the selected package
You pay Installed Today for the product and selected install package. We then pay the assigned contractor on your behalf for the included installation service.

Built for common replacement jobs
The process is designed for suitable like-for-like replacement installs where the existing setup, access and compliance requirements match the selected package.

Add-ons shown before checkout where possible
If your answers indicate that a valve kit, access add-on or other selected extra may be required, these are shown in the package before you add it to cart.

How It Works

Step 1: Choose your product
Select the hot water system you want to order, including the right size, model and kW rating where applicable.

Step 2: Build your optional install package
Answer a few quick questions about your existing system, location, access and setup.

Step 3: Review your package total
Your selected product, installation option and any selected add-ons are shown before checkout.

Step 4: Pay once through Installed Today
Complete your order online. Your payment covers the product and the selected install package shown in your cart.

Step 5: We coordinate the install
Where the job is suitable and installation is available, we assign a licensed installation partner and help organise the next steps.

Important Installation Notes

Installed Today supplies the product and helps arrange installation through licensed installation partners where available. Installation is only available on selected products and in eligible service areas.

The install package price applies to the selected installation scope shown at checkout. Final suitability still depends on site access, existing plumbing or electrical setup, valves, drainage, compliance requirements, product suitability and any extra work required.

If something outside the selected package is needed, it will be discussed before proceeding.

Supply-only orders do not include installation, old unit removal, disposal, valve kits, electrical work, plumbing alterations or compliance upgrades unless these are clearly selected or included in your order.

A Simpler Way to Buy Hot Water, Filters, Pumps and Plumbing Products

Buying a new hot water system, water filter, pump or plumbing product should be clear, simple and easy to organise.

Installed Today helps you compare products, check supply-only pricing and, where available, build an optional installation package before checkout. That means you can choose the product, review the available options and order with more confidence, without the usual back and forth just to understand the starting price.

Whether you already know exactly what you need or you are still comparing options, Installed Today gives you a clearer way to buy the right product for your home, budget and timing.

Why Customers Choose Installed Today

Supply Only or Optional Installation

Choose the product on its own, or add installation where available on selected products and in eligible service areas. This gives you the flexibility to order the way that suits you best.

Clear Pricing Before Checkout

See the product price upfront, then review available installation options and common add-ons before placing your order. You can check the package total before checkout, instead of waiting on basic pricing just to get started.

Product Details That Actually Help

Key specs, sizing details, warranty information, product features and suitability notes are shown clearly, making it easier to compare products properly before you buy.

Common Installation Add-Ons Available

Where relevant, you can add common installation extras such as valve kits, bases, access-related items, removal, electrical options or other site-specific upgrades before checkout.

Built Around Brisbane and Gold Coast Homes

Our product and installation options are selected with common Brisbane and Gold Coast homes in mind, including local water quality, access issues, plumbing layouts, replacement requirements and typical installation conditions.

One Simple Order

Add the product and selected options to cart in one order, instead of trying to organise separate suppliers, installers, parts and payments yourself.

Practical Help Before You Buy

Not sure which size, model or installation option is right? Installed Today gives you a clearer path to compare your options before you order.

Designed to Make Your Decision Easier

Installed Today is built for customers who want a faster, clearer and more convenient way to buy.

Instead of guessing what is included, waiting for basic pricing or trying to work out which extras may be needed, you can review the product, compare your options and move forward with confidence.

Choose supply only if you just need the product.

Choose an optional supplied and installed package where installation is available and you want the product and selected install options organised in one order.

Add common extras before checkout if your job needs additional parts, removal, access support or site-specific options.

It is a simpler way to organise the product, the selected extras and the parts of the job that matter most.

Important Installation Note

Installation availability, inclusions and add-ons vary by product type, service area, site access, existing services, selected options and property requirements.

Some jobs may require additional work, upgrades or checks before installation can proceed. Final suitability may need to be confirmed based on site conditions, plumbing, electrical requirements, valves, drainage, access and compliance requirements.

Supply-only orders do not include installation, old unit removal, disposal, valve kits, electrical work, plumbing alterations or compliance upgrades unless these are clearly selected or included in your order.

Fast Delivery and Install-Aligned Shipping

Installed Today makes delivery simple, whether you are ordering supply-only or choosing an optional install package.

For supply-only orders, you can select from available delivery options at checkout. For eligible orders with installation selected, shipping is included and coordinated to align with your selected installation period where possible.

Delivery Options

Same Day Delivery

Same day delivery may be available for selected hot water systems in Brisbane and Gold Coast metro areas when ordered before 8:00am.

Availability depends on stock, courier capacity, delivery location, product type and safe transport conditions.

Express Delivery

Express delivery is available on selected products and locations, with an estimated delivery timeframe of 1–4 business days.

Standard Delivery

Standard delivery is available on selected products, with an estimated delivery timeframe of 2–8 business days.

Free Shipping with Installation

When you select an eligible installation package, delivery is included as part of the supplied and installed order.

Your product delivery will be organised to align with your selected installation period where possible, helping avoid separate courier timing, storage issues or delays between delivery and installation.

Fast Metro Delivery

Most hot water orders in metro areas are delivered quickly, with many arriving within 1 business day depending on stock, location, order time and courier availability.

Weather and Transport Delays

Hot water systems are large, heavy products and cannot always be transported safely during rain or unsafe handling conditions.

Delivery timeframes may be affected if wet weather impacts loading, unloading, transport access or safe delivery conditions.

Express Delivery Refund

If your express delivery order takes longer than the estimated 1–4 business day express timeframe, your order will move to the standard 2–8 business day delivery timeframe and your express shipping charge will be refunded automatically.

Order Tracking

We will send your delivery details once your order has been dispatched or scheduled.

For supplied and installed orders, delivery timing may be coordinated around your selected installation period rather than sent as a separate courier-only delivery.

Need Help with Delivery?

Not sure whether to choose supply-only delivery or an optional install package? Contact our team before ordering and we can help you understand the best option for your product, location and timing.