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Emerald Energy PRO 320L + E-Heater Heat Pump Hot Water System

The L hot water system is ideal for homes with up to people. Built tough with a tank and backed by a -year warranty, it's a reliable, efficient choice for everyday hot water.
Was $3,849.00, Now $3,079.00
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Supply only skips the installation checker. Supply + install opens the installation questions so the right add-ons can be selected.
Are you replacing an existing hot water system?
This helps us work out whether this looks like a standard replacement or may need extra parts.
Are you replacing the same hot water system, identical make and model?
If yes, the valve kit will be recommended. If not, it will be required at the end.
Is it going in an existing location?
Existing location means the new system is going back into the same general installed position.
Where is the system located?
If it is outside, continue. If it is inside or under a house, the 2 Minute Compatibility Check must be completed first.
Are you changing system type, electrical connection type or needing to extend your electrical connection?
If yes, we will advise at the end that an electrical extension or new circuit may be needed, or you can organise your own electrician.
Do any site access issues apply?
If any access issue applies, direct them to the 2 Minute Compatibility Check first. If none apply, continue with the form.
Does your current installation meet current compliance requirements?
If no or unsure, we will recommend a valve kit or additional works as the safer starting point.
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      🔥 Quick Specs & Benefits

      • 🔥 STC Government Rebate: Eligible – additional savings may apply

      *Savings are estimates based on replacing a standard electric storage system with a heat pump. Actual savings vary depending on usage, tariffs, and installation.

       

      ✅ Why Shop With Us

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      • 💸 Money-Back Guarantee: Shop with confidence – full refund if not satisfied*
      • 📦 Fast Dispatch: Most orders shipped within 1 business day
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      • Verified Reviews: Rated 5 stars by real Australian customers
      • 🛡️ Genuine Warranties: We only sell brand-new, manufacturer-backed products

      *Terms and conditions apply. See refund policy for full details.

      * Requested element size may come delivered separately to system for electric systems - All units supplied with factory with 3.6kW


      **Where a unit supplied is capable of supplying more than 50°C, a tempering valve must be installed on the property or purchased with the order.

      Tax included. Shipping calculated at checkout.

      Emerald All-In-One Pro 320L E-Heater Heat Pump Hot Water System

      The Emerald All-In-One Pro 320L E-Heater Heat Pump Hot Water System is available from Installed Today as a supply-only heat pump water heater or as a complete supply and install package in selected Brisbane and Gold Coast service areas.

      Choose the unit only if you already have a licensed plumber or installer arranged, or check your supply and install package to confirm standard installation, valve kit requirements, electrical suitability, location suitability, drainage, site access and available installation timeframes before checkout.

      The Emerald All-In-One Pro 320L E-Heater is the largest model in the Emerald All-In-One Pro range, designed for households with higher hot water demand. With 320L tank capacity, R290 refrigerant, built-in Wi-Fi control, DC inverter technology, and a built-in 1.6kW electric heating element, it is a strong option for larger homes wanting efficient heat pump hot water with additional boost support when required.

      About the Emerald All-In-One Pro 320L E-Heater

      The Emerald All-In-One Pro 320L E-Heater is part of Emerald’s All-In-One Pro hot water heat pump range. It is designed to create reliable, cost-effective hot water by using heat pump technology to draw heat from the surrounding air and transfer that heat into the stored water.

      This 320L E-Heater model includes the built-in electric heating element, giving the system access to Standard, Silent, Booster and E-Heater running modes. The electric element can help support hot water recovery during higher-demand periods, colder operating conditions or when faster recovery is needed.

      The system uses R290 natural refrigerant, DC inverter compressor technology, a microchannel heat exchanger, enamel inner tank and dual magnesium anodes. It is designed as a large-capacity all-in-one system with smart app control, making it suitable for households wanting a modern heat pump upgrade from a traditional electric storage water heater.

      Buy Emerald All-In-One Pro 320L E-Heater Supply Only

      Order the Emerald All-In-One Pro 320L E-Heater Heat Pump online as a supply-only product. This option is ideal if you already have a licensed plumber, electrician or installer arranged and only need the unit supplied.

      The supply-only product price is for the hot water system itself. Installation, old system removal, disposal, valve kits, electrical work, plumbing alterations, drainage changes, compliance upgrades and additional site requirements are not included unless selected separately as add-ons.

      Supply-only is best for customers searching for:

      • Emerald All-In-One Pro 320L price

      • Emerald 320L heat pump for sale

      • Emerald 320L E-Heater heat pump

      • Emerald EE-HWS-A1-320E heat pump

      • Emerald All-In-One Pro supply only

      • 320L heat pump hot water system supply only

      • Emerald heat pump water heater

      • R290 heat pump hot water system

      Emerald All-In-One Pro 320L E-Heater Supplied and Installed in Brisbane & Gold Coast

      Installed Today can supply and install the Emerald All-In-One Pro 320L E-Heater Heat Pump Hot Water System in selected Brisbane and Gold Coast service areas.

      This option is designed for customers who want the heat pump supplied and professionally installed through one streamlined online order. The supply and install pathway helps confirm whether this system suits your property, whether a valve kit is required, whether the installation location is suitable, whether drainage is available, and whether any additional installation add-ons may be needed before checkout.

      The installed-from price is based on the product plus the matching standard installation option. Final pricing may vary depending on site access, electrical suitability, drainage, valve requirements, old system removal or disposal selections, pipework changes, base requirements, compliance requirements and selected add-ons.

      Emerald All-In-One Pro 320L E-Heater Installation in Brisbane

      For Brisbane customers, the Emerald All-In-One Pro 320L E-Heater can be ordered with supply and install options through Installed Today. This is suitable for homes replacing an existing electric hot water system where the current location, access, plumbing, drainage and electrical supply are suitable for the selected installation option.

      The 320L size can be a strong fit for larger Brisbane family homes, busy households, rental properties and customers wanting to upgrade from standard electric storage to a smart heat pump hot water system with more stored capacity than a 220L or 270L model.

      Customers in selected Brisbane suburbs can complete the installation check before checkout to confirm whether standard heat pump installation, valve kit selection, electrical work, drainage, extra plumbing add-ons, old system removal or disposal options may be required.

      This makes the page suitable for customers searching for Emerald 320L heat pump installation Brisbane, Emerald heat pump supplied and installed Brisbane, and 320L heat pump hot water replacement Brisbane.

      Emerald All-In-One Pro 320L E-Heater Installation in Gold Coast

      Gold Coast customers can also order the Emerald All-In-One Pro 320L E-Heater Heat Pump Hot Water System with supply and install options in selected service areas.

      This pathway is useful for homeowners, landlords, property managers and renovators who want the product and installation organised together instead of buying the heat pump separately and arranging trades afterwards.

      Complete the supply and install check to confirm whether the existing setup is suitable and whether additional items such as valve kits, electrical work, drainage changes, pipework, base support, access requirements or old system disposal may be required.

      This helps customers searching for Emerald 320L heat pump installed Gold Coast, Emerald heat pump installation Gold Coast, and 320L heat pump supply and install Gold Coast.

      Is the Emerald All-In-One Pro 320L E-Heater Right for Your Home?

      The Emerald All-In-One Pro 320L E-Heater may be suitable if you are replacing a standard electric storage hot water system and want a larger smart heat pump option with additional electric boost support.

      It is commonly suited to larger households, busy family homes, rental properties, high-use households and customers wanting lower hot water running costs than a traditional electric storage system. The larger 320L tank gives more stored hot water capacity than the 220L and 270L models, making it a better choice for homes with stronger daily hot water demand.

      Emerald lists the 320L All-In-One system as suitable for 5+ people, but real-world suitability depends on household size, shower length, water usage, tariff setup, climate, installation location, airflow, electrical supply and household hot water habits.

      This system may suit you if:

      • You are replacing an existing electric hot water system

      • You want a larger 320L heat pump hot water system

      • Your household has higher daily hot water demand

      • You want more stored capacity than a 220L or 270L model

      • You want built-in electric element support

      • You want Wi-Fi app control for hot water management

      • You want Standard, Silent, Booster and E-Heater running modes

      • Your property has suitable airflow, drainage and installation space

      • Your electrical setup is suitable for the selected model

      • You want the choice of supply only or supply and install

      Extra work may be required if:

      • The system is being moved to a new location

      • Existing valves are old, missing or non-compliant

      • Extra pipework or drainage changes are needed

      • Electrical upgrades or circuit changes are required

      • Access is restricted

      • A compliant base, tray, drainage or insulation is required

      • The old system needs additional removal or disposal work

      • The installation location has poor airflow or unsuitable clearances

      • The existing setup does not suit a heat pump installation

      Key Features of the Emerald All-In-One Pro 320L E-Heater

      • 320L heat pump hot water system

      • Model EE-HWS-A1-320E

      • Suitable for larger households and 5+ people, depending on usage

      • Built-in 1.6kW electric heating element

      • Standard, Silent, Booster and E-Heater operating modes

      • R290 natural refrigerant with low global warming potential

      • DC inverter compressor technology

      • Heating capacity of 2.8kW in standard heat pump mode

      • COP of 5.2 in standard heat pump mode

      • Recharge rate of 58 L/hr in standard heat pump mode

      • Silent mode for quieter operation

      • COP of 5.0 in silent mode

      • Booster mode for faster recovery

      • Booster mode recharge rate of 108 L/hr

      • E-Heater mode for electric element-only operation

      • E-Heater mode recharge rate of 33 L/hr

      • Built-in Wi-Fi control

      • Emerald App compatibility

      • Real-time tank temperature visibility through the app

      • Real-time tank capacity visibility through the app

      • Boost control through the Emerald App

      • Smart actions and automation options

      • Enamel inner tank

      • Dual magnesium anodes

      • Microchannel heat exchanger

      • Galvanized painted outer casing

      • Rated outlet water temperature of 60°C

      • Maximum outlet water temperature of 70°C

      • Working range with element from -15°C to 43°C

      • Working range without element from -7°C to 43°C

      • IPX4 rating

      • 850 kPa TPR valve

      • Eligible for government rebates where requirements are met

      Quick Specs

      Brand: Emerald
      Range: All-In-One Hot Water Heat Pump Pro
      Product: Emerald All-In-One Pro 320L E-Heater
      Residential Model: EE-HWS-A1-320E
      Commercial Model Option: EE-HWS-A1-320E-1
      Tank Size: 320L
      System Type: All-in-one heat pump hot water system
      Recommended Household Size: 5+ people, depending on usage
      Power Supply: 220V–240V / 50Hz / 60Hz / single phase
      Operating Modes: Standard, Silent, Booster and E-Heater
      Electric Heating Element: 1.6kW
      Standard Mode Heating Capacity: 2.8kW
      Standard Mode Rated Input Power: 0.53kW
      Standard Mode COP: 5.2
      Standard Mode Recharge Rate: 58 L/hr
      Standard Mode Sound Level: 49 dB(A) at 1m
      Silent Mode Heating Capacity: 2.0kW
      Silent Mode Rated Input Power: 0.40kW
      Silent Mode COP: 5.0
      Silent Mode Recharge Rate: 41 L/hr
      Silent Mode Sound Level: 45 dB(A) at 1m
      Booster Mode Heating Capacity: 5.2kW
      Booster Mode Rated Input Power: 2.3kW
      Booster Mode COP: 5.1
      Booster Mode Recharge Rate: 108 L/hr
      E-Heater Mode Heating Capacity: 1.6kW
      E-Heater Mode Rated Input Power: 1.6kW
      E-Heater Mode Recharge Rate: 33 L/hr
      Maximum Current in Booster Mode: 11.3A
      Refrigerant: R290
      Refrigerant Charge: 450g
      Compressor: DC inverter compressor
      Fan Motor: DC inverter
      Expansion Valve: Electronic expansion valve
      Defrost: 4-way valve
      Inner Tank: Enamel inner tank
      Tank Protection: Dual magnesium anodes
      Heat Exchanger: Microchannel heat exchanger
      Outer Casing: Galvanized painted casing
      TPR Valve: 850 kPa
      Rated Outlet Water Temperature: 60°C
      Maximum Outlet Water Temperature: 70°C
      Working Range With Element: -15°C to 43°C
      Working Range Without Element: -7°C to 43°C
      IP Rating: IPX4
      Electric Shock Proof Class: Class I
      Unpacked Dimensions: 600mm x 600mm x 2105mm
      Packed Dimensions: 650mm x 680mm x 2225mm
      Net Weight: 146kg
      Gross Weight: 154kg

      Built-In E-Heater Support

      The Emerald All-In-One Pro 320L E-Heater includes a built-in electric heating element. This gives the system access to E-Heater and Booster operation, helping support hot water recovery when higher demand or low ambient conditions require extra heating assistance.

      The E-Heater function can run the electric element only as a one-shot function, while Booster mode combines the heat pump and electric heater for faster recovery.

      This makes the 320L E-Heater model a practical choice for larger households that want efficient heat pump operation most of the time, with additional electric support available when hot water demand increases.

      Smart Wi-Fi Control with Emerald App

      The Emerald All-In-One Pro 320L E-Heater includes built-in Wi-Fi control and connects with the Emerald App.

      The app allows users to monitor and control hot water from their phone, helping improve visibility over hot water use, tank temperature and system operation.

      Smart control features may include:

      • Turn the heat pump on or off remotely

      • View real-time water tank temperature

      • View real-time tank capacity

      • Use boost mode during higher demand periods

      • Use silent mode for quieter operation

      • Track energy consumption data

      • Set up smart actions and automation

      • Manage hot water operation around household routines

      R290 Refrigerant and DC Technology

      The Emerald All-In-One Pro 320L E-Heater uses R290 natural refrigerant and premium DC inverter technology.

      R290 has very low global warming potential and strong thermodynamic performance, making it well suited to modern heat pump hot water systems. DC inverter technology helps the system manage compressor speed and output to better match heating demand, supporting efficient and reliable operation.

      Quiet Operation

      The Emerald All-In-One Pro 320L E-Heater includes Silent mode for reduced operating noise.

      In standard heat pump mode, the 320L model is listed at 49 dB(A) at 1m. In Silent mode, the listed sound level reduces to 45 dB(A) at 1m, making it useful for households where noise management is important.

      Government Rebates and STCs

      The Emerald All-In-One Pro 320L E-Heater may be eligible for government rebates or incentives where requirements are met.

      Eligible heat pump hot water systems may qualify under programs such as Small-scale Technology Certificates and other state-based energy efficiency schemes, depending on product model, installation location, installer requirements, installation year and program rules.

      Any rebate, STC discount or incentive should be confirmed before ordering or installation.

      Common Uses

      The Emerald All-In-One Pro 320L E-Heater can be suitable for:

      • Electric hot water system replacement

      • Heat pump hot water upgrades

      • Larger family homes

      • Busy households

      • Rental properties

      • Homes with higher daily hot water demand

      • Customers wanting more capacity than a 270L heat pump

      • Homes wanting Wi-Fi hot water control

      • Homes wanting electric boost support

      • Customers wanting lower energy use than standard electric storage

      • Homes with solar PV where operation can be scheduled to suit

      • Supply-only orders where a licensed installer is already arranged

      • Supply and install orders in selected Brisbane and Gold Coast areas

      Suitability depends on household size, hot water usage, tariff setup, installation location, airflow, drainage, plumbing condition, electrical supply and compliance requirements.

      Why Order From Installed Today?

      Installed Today gives customers a simple way to order the Emerald All-In-One Pro 320L E-Heater Heat Pump Hot Water System as either a product-only purchase or a supply and install package in selected Brisbane and Gold Coast service areas.

      You can compare the unit-only price, check the installed-from price, complete the installation compatibility check and select matching installation add-ons before checkout.

      Why customers choose Installed Today:

      • Supply only or supply and install options

      • Installed-from pricing shown separately

      • Compatibility check before checkout

      • Valve kits and installation add-ons available online

      • Brisbane and Gold Coast service area support

      • Suitable for heat pump hot water replacement orders

      • Clear product and installation pathway before checkout

      • Larger 320L heat pump replacement option

      • Product-only ordering for customers with their own licensed installer

      • Supply and install pathway for selected heat pump upgrades

      • Smart heat pump option with Wi-Fi control and electric boost support

      Frequently Asked Questions

      Can I buy the Emerald All-In-One Pro 320L E-Heater supply only?

      Yes. You can buy the Emerald All-In-One Pro 320L E-Heater as a supply-only product if you already have a licensed installer arranged. The unit-only price does not include installation, old system removal, disposal, valve kits, electrical work, plumbing alterations, drainage changes or compliance upgrades unless selected separately.

      Can I get the Emerald All-In-One Pro 320L E-Heater installed in Brisbane?

      Yes. Supply and install options are available in selected Brisbane service areas. Complete the installation check to confirm whether the standard heat pump installation option suits your property and whether additional add-ons may be required.

      Can I get the Emerald All-In-One Pro 320L E-Heater installed in Gold Coast?

      Yes. Selected Gold Coast service areas are available. Installation suitability depends on access, existing plumbing, electrical requirements, drainage, valve condition, airflow, clearances, compliance and selected add-ons.

      Is installation included in the product price?

      No. The main product price is the unit-only price. The installed-from price is shown separately so you can compare supply only against supply and install.

      What does the installed-from price include?

      The installed-from price is based on the Emerald All-In-One Pro 320L E-Heater unit plus the matching standard installation option. Final pricing may vary depending on valve kits, removal or disposal selections, pipework, electrical work, drainage, access, compliance and other selected add-ons.

      Do I need a valve kit?

      Many hot water replacements require compatible valves to meet installation and compliance requirements. The installation check helps identify whether a valve kit is recommended for your order.

      What is the model number for the Emerald 320L E-Heater?

      The residential model is EE-HWS-A1-320E. A commercial model option is also listed as EE-HWS-A1-320E-1.

      Does this model include an electric heater?

      Yes. The Emerald All-In-One Pro 320L E-Heater includes a 1.6kW electric heating element. This allows E-Heater and Booster operating modes.

      What is the tank capacity?

      The Emerald All-In-One Pro 320L E-Heater has a 320L water tank volume.

      How many people is the Emerald 320L E-Heater suitable for?

      Emerald lists the 320L All-In-One system as suitable for 5+ people. Actual suitability depends on shower length, water usage, tariff setup, climate and household habits.

      What refrigerant does it use?

      The system uses R290 refrigerant.

      What is the COP of the Emerald 320L E-Heater?

      The 320L E-Heater model has a listed COP of 5.2 in standard heat pump mode under stated test conditions.

      What operating modes does it have?

      The Emerald 320L E-Heater model includes Standard, Silent, Booster and E-Heater running modes.

      What is the recharge rate?

      The listed recharge rate is 58 L/hr in Standard mode, 41 L/hr in Silent mode, 108 L/hr in Booster mode and 33 L/hr in E-Heater mode under stated test conditions.

      Does the Emerald All-In-One Pro have Wi-Fi?

      Yes. The All-In-One Pro range includes built-in Wi-Fi control and Emerald App compatibility.

      Can it be controlled from a phone?

      Yes. When connected to the Emerald App, users can view tank temperature, tank capacity, energy consumption data and control functions such as boost mode and smart actions.

      Is the Emerald 320L E-Heater suitable for replacing an electric hot water system?

      Yes. The Emerald All-In-One Pro 320L E-Heater can be a strong heat pump replacement option for selected electric hot water systems, provided the property has suitable space, airflow, drainage, electrical supply and plumbing conditions.

      Is the Emerald 320L E-Heater eligible for rebates?

      The Emerald All-In-One Pro 320L E-Heater may be eligible for government rebates or incentives where requirements are met. Eligibility and value can vary depending on location, installation year, product model, installer requirements and program rules.


      Hassle-Free Installation – Done Right by Trusted Experts!

      Need professional installation? We’ve got you covered! Our optional installation service connects you with our network of certified, trusted contractors, ensuring a smooth and stress-free setup.

      How It Works:

      🔹 Step 1: Select Installation Service
      Choose to include professional installation when purchasing your new system.

      🔹 Step 2: Pay for Installation Upfront
      Simply add the installation service prior to adding your product to cart —no hidden fees, no surprises.

      🔹 Step 3: We Assign a Certified Contractor
      We’ll match you with a licensed, experienced contractor from our network to handle the installation.

      🔹 Step 4: Schedule Your Installation
      The assigned contractor will contact you directly to arrange a convenient time for installation.

      🔹 Step 5: Direct Support When You Need It
      For any installation-related questions, your contractor is your first point of contact. If any issues arise, our team is here to help.

      🚨 Please Note: Installed Today supplies the product and connects you with a certified contractor for installation.

      We’re committed to delivering top-quality products and facilitating a seamless installation experience. Have product questions? Reach out to us anytime! 🔥

      📦 Fast & Reliable Delivery – What to Expect

      🚛 Standard Delivery: 2-8 Business Days

      Express Delivery: 1-4 Business Days

      🔹 Super Fast Turnaround!90% of hot water orders in metro areas arrive within 1 business day! 🚀

      🔹 Weather Delays – Hot water systems can’t be shipped via courier in the rain, so delivery may be delayed during severe weather.

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      Need help with your delivery? Get in touch – we’re happy to help! 😊

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