iStore 270L Heat Pump Hot Water System
The iStore 270L Heat Pump Hot Water System is a large integrated air-source heat pump designed for family households wanting substantial stored hot-water capacity with lower electrical energy use than conventional resistive electric storage under suitable operating conditions.
The current R290 model is PASHW015-270LD-FL02-R290. It combines a 270-litre storage cylinder, rotary compressor, R290 refrigerant, LCD controls, programmable timers and a 1.0kW auxiliary electric booster.
iStore currently describes the 270L as ideal for families of approximately 3–6+ people or homes with higher hot-water demand. Actual suitability depends on shower duration, fixture flow rates, baths, climate, household routines and how demand is distributed throughout the day.
Installed Today can offer the iStore 270L as supply only or through eligible supplied-and-installed pathways in Brisbane and Gold Coast service areas, subject to product availability and the property's plumbing, drainage, electrical supply, airflow, access and installation conditions.
What Is the Current iStore 270L Model?
The current model is PASHW015-270LD-FL02-R290.
The R290 suffix is important because earlier iStore 270L products used different refrigerant technology, technical specifications and installation documentation.
When comparing replacement parts, electrical requirements, plumbing layouts or owner instructions, use documentation that specifically identifies the current R290 model.
How Many People Does the iStore 270L Suit?
iStore currently describes the 270L as suitable for approximately 3–6+ people or households with higher hot-water demand.
Family Homes
The 270L storage volume provides more reserve capacity than iStore's compact 180L model for households with stronger daily demand.
Higher Peak Demand
The larger tank can better accommodate several showers or other hot-water uses occurring within a shorter period.
Large Storage Replacement
It can provide an upgrade pathway where a larger conventional electric storage water heater is being replaced and the site suits a heat pump.
Occupant numbers are manufacturer sizing guidance rather than guaranteed household performance. Long showers, high-flow fixtures and baths can materially increase hot-water demand.
iStore 270L at a Glance
How Does the iStore 270L Heat Water?
A fan moves surrounding air across the evaporator, allowing the refrigeration circuit to collect heat from the ambient air.
The compressor raises the refrigerant pressure and temperature before that heat is transferred through the condenser arrangement into the stored water.
After releasing its heat, the refrigerant continues through the closed refrigeration cycle and the process repeats until the required tank temperature is reached.
This allows the compressor to transfer several units of heat into the water for each unit of electrical energy consumed under suitable test conditions.
What Are the Current iStore 270L Performance Figures?
The current manufacturer installation data lists approximately 4.0kW heating capacity for the 270L R290 model.
The compressor itself has a listed electrical input of approximately 0.85kW and a running current of approximately 3.6A.
The complete appliance specification is higher because the system also includes controls and an auxiliary electric heating element.
What Is the COP of the iStore 270L?
iStore's current product information lists a COP of approximately 4.82 at its stated test condition of approximately 20°C ambient while heating the 270L tank from 15°C to 60°C.
COP changes with ambient air temperature, incoming water temperature and the operating stage of the heat cycle.
iStore's broader guidance describes real operating COP across different conditions as approximately 4.0 to 4.8.
Can the iStore 270L Reduce Hot-Water Energy Use?
iStore promotes its heat-pump technology as capable of using substantially less electricity for water heating than conventional electric storage under suitable conditions.
The manufacturer's marketing includes reductions of up to approximately 70% compared with conventional electric water heating under its stated comparison conditions.
This should be treated as an energy-use comparison rather than a guaranteed household electricity-bill saving.
Actual results depend on hot-water consumption, ambient conditions, electricity tariffs, timer settings, booster use, installation location and the system being replaced.
iStore 270L R290 Technical Specifications
| Specification | Current Manufacturer Detail |
|---|---|
| Brand | iStore |
| Model | PASHW015-270LD-FL02-R290 |
| System Type | Integrated air-source heat pump water heater |
| Storage Capacity | 270L |
| Refrigerant | R290 |
| Compressor | Rotary |
| Heating Capacity | Approximately 4.0kW |
| Compressor Power Input | Approximately 0.85kW |
| Compressor Running Current | Approximately 3.6A |
| Auxiliary Electric Booster | 1.0kW |
| Total Rated Power Input | Approximately 2.38kW |
| Total Rated Current Input | Approximately 9.9A |
| Power Supply | 240V |
| Rated Outlet Water Temperature | 60°C |
| Maximum Tank Temperature | Up to approximately 75°C within the manufacturer working-range specification |
| Compressor Ambient Range | Approximately -5°C to 43°C |
| Air Volume | Approximately 1000m³/h |
| Noise | Approximately 46.6–47dB(A) at 1m depending on manufacturer document and test reference |
| Water Connections | 3/4 inch |
| PTR Valve | 850kPa / 10kW / 99°C |
| Pressure Reduction Valve | 500kPa maximum as specified by iStore |
| ECV Setting | 700kPa where required |
| Diameter | Approximately 640mm |
| Height | Approximately 1956–2005mm across current manufacturer references |
| Net Weight | Approximately 133–135kg across current manufacturer references |
| Controls | LCD controller with programmable timers and booster control |
| Warranty | Full 5 years comprehensive parts and labour subject to manufacturer terms |
Why Do iStore Documents Show Different Heights and Weights?
Current iStore manufacturer references are not completely identical on external dimensions and net weight.
The current product page lists approximately 640mm wide x 1956mm high and 135kg net.
A current-generation installation manual lists approximately 2000mm high, 640mm diameter and 133kg net, while iStore's current R290 pre-installation diagram identifies approximately 2005mm overall height and 640mm width.
What Electrical Supply Does the iStore 270L Need?
The current manufacturer installation data lists a 240V power supply, approximately 2.38kW total rated input and 9.9A rated current.
iStore requires the electrical installation to be assessed by an appropriately licensed electrical worker, including circuit suitability, isolation and protective-device requirements.
The existing electrical circuit should not be assumed suitable simply because the previous hot water system was electric.
Can the iStore 270L Go on Off-Peak Power?
iStore's installation guidance advises against using a controlled-load or off-peak circuit unless the supply arrangement allows suitable manual activation and provides the access required for servicing.
The built-in timer is usually a more flexible way to control when the heat pump operates while keeping normal power available to the system.
The final electrical arrangement should be selected around household demand, tariff structure, solar generation and the available circuit.
Does the iStore 270L Have an Electric Element?
Yes. Current manufacturer installation data lists a 1.0kW auxiliary electric booster.
The booster provides additional direct electric heating when required by the operating controls or when additional recovery is requested.
Normal efficient operation is intended to favour the heat-pump refrigeration cycle rather than rely continuously on resistive element heating.
Can the iStore 270L Be Scheduled Around Solar?
Yes. The current R290 controller provides programmable timer windows.
These can be used to schedule normal heating into periods when rooftop solar generation is commonly available or when the household's electricity tariff is more favourable.
- Set daytime heating windows
- Coordinate operation with typical solar generation
- Avoid unnecessary overnight operation where appropriate
- Match heating availability to household routines
Does the Current iStore 270L Have Wi-Fi?
iStore provides Wi-Fi support for compatible 270L systems, but compatibility needs to be checked against the complete model and serial number.
Manufacturer support material identifies retrofit Wi-Fi compatibility for selected PASHW015-270LD-FL02-R290 serial-number ranges.
For catalogue accuracy, the LCD controls and programmable timers should be treated as standard functions, while app connectivity should be confirmed against the actual unit supplied.
What Refrigerant Does the Current iStore 270L Use?
The current model uses R290 refrigerant.
R290 is propane refrigerant and is classified as flammable, which means the current R290 installation and handling requirements need to be followed.
The sealed refrigerant circuit should only be worked on by appropriately qualified personnel.
What Ambient Temperature Can the iStore 270L Operate In?
The current R290 installation data lists a compressor operating range of approximately -5°C to 43°C ambient temperature.
Heat-pump output and efficiency still vary with surrounding air temperature.
Warmer ambient conditions generally provide more readily available heat for the refrigeration cycle, while cold conditions can increase heating time and cause the appliance to use automatic defrost operation when required.
How Much Air Does the iStore 270L Move?
The current manufacturer installation table lists an air volume of approximately 1000m³ per hour for the 270L.
This is why installation space must be planned around the heat-pump airflow rather than the 640mm cylinder diameter alone.
iStore specifically warns that restricting the exhaust airflow can reduce performance and affect the longevity of the appliance.
How Much Space Does the iStore 270L Need?
The system needs clear air-inlet and air-discharge paths together with maintenance access around the upper heat-pump section.
Current installation guidance also requires the appliance to remain at least approximately 50mm away from the wall and directs installers to use the model-specific clearance diagram for the complete surrounding space.
The exact orientation matters because the air inlet and exhaust are on different sides of the upper section.
Where Should the iStore 270L Normally Be Installed?
External ground-level installation is the preferred pathway in iStore's current R290 documentation.
An outdoor location allows the heat pump to draw from a large supply of ambient air and avoids recirculating its own cooled exhaust air.
Installed Today's standard heat-pump installation pathway is therefore based on a suitable external position with safe access, adequate airflow, appropriate drainage and stable support.
Can the R290 iStore 270L Be Installed Indoors?
Potentially, but it should not be treated as a normal cupboard-style indoor water heater.
Current iStore R290 installation guidance specifies approximately 120m³ of natural ventilation space for efficient operation and identifies approximately 1000m³/h fresh-air provision for the 270L where it is installed internally.
The R290 refrigerant and airflow requirements also need to be considered for the actual room and installation arrangement.
Does the iStore 270L Produce Condensate?
Yes. Moisture in the air condenses on the cold evaporator while the heat pump is operating.
The appliance therefore needs a suitable condensate drain to an appropriate discharge point.
Condensate quantity changes with humidity and generally stops when the heat-pump heating cycle finishes.
The condensate drain should remain separate from relief-valve discharge arrangements unless the current manufacturer installation design specifically permits an approved configuration.
Does the iStore 270L Require a 500kPa PRV?
Yes. iStore's current installation instructions specify a 500kPa maximum pressure reduction valve immediately downstream of the cold-water non-return isolation valve unless an appropriate 500kPa pressure-reduction arrangement is already installed at the property's mains supply.
The manufacturer specifically identifies this pressure-reduction arrangement as an installation and warranty requirement.
What Relief Valves Does the iStore 270L Use?
Current manufacturer documentation specifies an 850kPa, 10kW, 99°C PTR valve.
The PTR valve provides the required safety relief path and can discharge water while the tank is heating as stored water expands.
iStore also identifies a 700kPa expansion control valve where an ECV is required for the installation.
Both the PTR and ECV, where fitted, require appropriate discharge arrangements.
Does the iStore 270L Need a Tempering Valve?
The iStore stores water above normal personal-hygiene delivery temperature and its installation documentation specifies an approved temperature-control arrangement.
A suitable tempering valve is used to reduce the temperature supplied to applicable personal-hygiene fixtures.
Where an existing temperature-control device is being considered for reuse, the licensed plumber needs to confirm that it remains suitable, serviceable and compatible with the replacement system.
What Should Be Considered When Delivering the iStore 270L?
The iStore 270L is a large, top-heavy appliance with manufacturer references placing net weight at approximately 133–135kg.
The installation manual warns against long-distance horizontal transport because damage to compressor mountings and components can occur.
Where the unit has been laid down during permitted short-distance transport or handling, the manufacturer instructs that it be returned upright for the specified settling period before operation.
What Base Does the iStore 270L Need?
The appliance needs to stand upright on a stable, level support suitable for the complete filled operating weight.
A heat-pump base also needs to maintain the appliance position without creating conditions that obstruct condensate drainage, service access or airflow.
An existing slab or base can only be reused where it remains stable, appropriately sized and suitable for the current appliance.
What Maintenance Does iStore Recommend?
iStore recommends periodic maintenance of the hot-water system and identifies a professional service at approximately the five-year point.
Maintenance considerations include:
- PTR valve operation
- Expansion control valve where fitted
- Condensate drainage
- Clear air inlet and exhaust paths
- Tank and plumbing connections
- Anode condition
- Electrical and heat-pump operation
Water quality can require more frequent anode inspection or replacement than the normal service interval.
iStore 270L Warranty
iStore currently markets the 270L R290 with a full five-year comprehensive parts-and-labour warranty, subject to the manufacturer's warranty conditions.
Warranty coverage depends on the system being correctly installed, commissioned, operated and maintained in accordance with the applicable iStore documentation.
The manufacturer also places particular importance on the specified pressure-reduction arrangement and appropriate licensed-trade installation.
Can the iStore 270L Use Daytime Solar Electricity?
Yes. The built-in timer controls can be used to schedule heating into periods when rooftop solar generation is normally available.
Water heated during the daytime can then remain stored for later household use.
This can increase self-consumption of rooftop solar where the timer, household demand and PV generation profile are appropriately matched.
What Is the Difference Between the iStore 180L and 270L?
| Specification | iStore 180L R290 | iStore 270L R290 |
|---|---|---|
| Tank Capacity | 180L | 270L |
| Manufacturer Household Guide | Approximately 2–4 people | Approximately 3–6+ people |
| Heating Capacity | Approximately 2.5kW | Approximately 4.0kW |
| Compressor Input | Approximately 0.58kW | Approximately 0.85kW |
| Auxiliary Booster | 1.0kW | 1.0kW |
| Total Rated Input | Approximately 2.0kW | Approximately 2.38kW |
| Diameter | Approximately 540mm | Approximately 640mm |
The 180L is the more compact option, while the 270L provides substantially more stored water and greater heat-pump heating capacity for households with stronger demand.
Buy the iStore 270L Supply Only
Choose supply only where appropriately licensed installation trades are already arranged.
The unit-only price does not automatically include:
- Plumbing installation
- Electrical work
- Valve kit
- 500kPa PRV arrangement
- Tempering valve where required
- Additional pipework
- Condensate drainage alterations
- Support-base work
- Old-system removal or disposal
- Difficult-access handling
- Other site-specific installation requirements
iStore 270L Supplied & Installed
Eligible Brisbane and Gold Coast customers can select a supplied-and-installed pathway where the site and existing services suit the current iStore 270L R290.
Plumbing Check
The 500kPa PRV arrangement, PTR valve, ECV where required, tempering, pipework and relief drainage need to suit iStore's current requirements.
Electrical Check
The circuit needs to suit the current 2.38kW total rated input and approximately 9.9A rated current rather than the compressor-only 0.85kW figure.
Airflow & Access
The 640mm-wide appliance still needs substantial surrounding airflow, condensate drainage, stable support and safe handling access.
iStore 270L Installation in Brisbane & Gold Coast
Installed Today can provide supplied-and-installed pathways across eligible Brisbane and Gold Coast service areas where the current iStore system and required installation scope are available.
Additional work can apply where the property requires new valves, electrical alterations, additional plumbing, drainage changes, a new support base, relocation, difficult-access handling or old-system disposal.
Why Choose the iStore 270L?
The current iStore 270L combines substantial 270L storage with a manufacturer-listed 4.0kW heat-pump heating capacity for homes with stronger hot-water demand.
Its current specification includes R290 refrigerant, a 0.85kW compressor, 1.0kW auxiliary booster, programmable timer control, approximately 4.82 COP under the stated test condition and a five-year comprehensive manufacturer warranty.
The main installation considerations are the appliance's substantial size and weight, airflow, condensate drainage, 500kPa pressure-reduction requirement, temperature control and electrical suitability.
Questions About the iStore 270L Heat Pump
What Is the Current Model Number?
The current R290 model is PASHW015-270LD-FL02-R290.
Is the iStore 270L Still Current?
Yes. iStore currently lists the 270L R290 within its active heat-pump range.
What Is the Tank Capacity?
The system stores 270 litres.
How Many People Is It For?
iStore currently describes the 270L as ideal for approximately 3–6+ people or higher-demand households.
What Refrigerant Does It Use?
The current model uses R290.
What Is the Heating Capacity?
Current manufacturer installation data lists approximately 4.0kW.
What Is the Compressor Input?
Approximately 0.85kW.
Is 0.85kW the Maximum Appliance Input?
No. The current installation data lists approximately 2.38kW total rated power input for the complete appliance.
What Is the Rated Current?
Approximately 9.9A under the current manufacturer installation specification.
What Size Is the Booster Element?
The auxiliary electric booster is listed at 1.0kW.
What Is the COP?
iStore lists approximately 4.82 at its stated 20°C test condition while heating the tank from 15°C to 60°C.
Does COP Stay at 4.82 All Year?
No. COP varies with ambient temperature, incoming water temperature and operating conditions.
What Is the Normal Water Temperature?
The current performance specification lists a rated outlet-water temperature of approximately 60°C.
What Is the Maximum Tank Temperature?
The current installation working-range information lists up to approximately 75°C.
What Ambient Temperature Can It Operate In?
The compressor operating range is listed at approximately -5°C to 43°C.
How Loud Is the iStore 270L?
Current manufacturer references list approximately 46.6 to 47dB(A) at one metre, depending on the specific test reference.
What Are the Dimensions?
The width is consistently listed at approximately 640mm. Current manufacturer references differ on height, ranging from approximately 1956mm on the product page to approximately 2000–2005mm in installation documentation.
Why Are There Different Height Figures?
Different current iStore product, installation and pre-lay documents use slightly different overall dimensions. Confirm the actual supplied unit before tight-clearance or pre-lay work.
How Much Does It Weigh?
Current manufacturer references list approximately 133–135kg net.
Does It Have a Timer?
Yes. The current R290 controller provides programmable timer windows.
Can It Be Scheduled Around Solar PV?
Yes. Heating can be scheduled into typical daytime solar-generation periods.
Does It Automatically Follow Surplus Solar Export?
No. Normal iStore timer scheduling does not provide proportional real-time surplus-solar diversion.
Does It Have Wi-Fi?
Wi-Fi compatibility depends on the actual hardware and serial number. iStore provides connectivity support and retrofit compatibility for selected current-model serial ranges, so confirm the actual supplied unit before promising app control.
Does It Need a 500kPa PRV?
Yes. Current iStore installation instructions specify a 500kPa maximum pressure reduction valve unless an appropriate 500kPa pressure-reduction arrangement is already installed at the property mains supply.
What PTR Valve Does It Use?
Current manufacturer documentation specifies an 850kPa, 10kW, 99°C PTR valve.
What ECV Rating Does iStore List?
The current documentation lists a 700kPa ECV where an expansion control valve is required.
Does It Need a Tempering Valve?
The completed installation needs the appropriate temperature-control arrangement because stored water can exceed normal personal-hygiene delivery temperature.
Does It Produce Condensate?
Yes. Condensate is a normal result of heat-pump operation and needs a suitable drain.
Can It Be Installed Indoors?
Potentially, but current R290 indoor requirements are substantial. iStore specifies approximately 120m³ of natural ventilation space and around 1000m³/h fresh-air provision for the 270L in an internal installation. External installation is the preferred normal pathway.
Can It Be Installed Tight Against a Wall?
No. iStore specifies a minimum wall separation and additional model-specific airflow clearances around the heat-pump section.
Can I Buy the iStore 270L Supply Only?
Yes. Supply-only suits customers who already have appropriately licensed installation trades arranged.
What Is the Warranty?
iStore currently markets the 270L R290 with a full five-year comprehensive parts-and-labour warranty, subject to its warranty and installation conditions.
Can Installed Today Install It?
Eligible Brisbane and Gold Coast properties can select a supplied-and-installed pathway where access, airflow, plumbing, drainage, electrical supply and the installation position are suitable.
Is the iStore 270L Right for Your Home?
The iStore PASHW015-270LD-FL02-R290 is primarily aimed at family households wanting a larger integrated heat pump with substantial stored capacity.
Current manufacturer information lists 270L storage, R290 refrigerant, approximately 4.0kW heat-pump heating capacity, 0.85kW compressor input, 1.0kW auxiliary booster, 2.38kW total rated input and 9.9A rated current.
Before ordering, check household hot-water demand, electrical suitability, the 500kPa pressure-reduction requirement, temperature-control arrangement, airflow clearances, condensate drainage, support base, delivery access and the exact dimensions of the actual supplied unit.
For supply only, arrange appropriately licensed installation trades. For eligible Brisbane and Gold Coast properties, select the matching supplied-and-installed pathway and any required valve, electrical, drainage, support, disposal or difficult-access add-ons before checkout.
Tempering valve information:
Where a hot water system is capable of delivering water above 50°C, a compliant tempering valve must be installed to control the temperature delivered to personal hygiene fixtures such as showers, baths, basins, and bathroom outlets. This helps reduce the risk of scalding and assists with meeting plumbing compliance requirements.
A tempering valve blends hot and cold water to deliver a safer controlled outlet temperature to required fixtures. The hot water unit itself may store water at a higher temperature, but the water delivered to personal hygiene outlets must be controlled where required by plumbing regulations.
If your property already has a suitable, compliant tempering valve installed, your licensed plumber can assess whether it is appropriate for use with the new hot water system. Existing valves may not always be suitable due to age, condition, compliance requirements, valve type, location, or system compatibility.
If a compliant tempering valve is not already installed, or if the existing valve is unsuitable, one must be supplied and installed by a licensed plumber as part of the hot water installation.
Tempering valves are not automatically included with every supply-only hot water unit unless specifically selected, listed as included, or purchased as part of a suitable valve kit. If a tempering valve is required, please purchase the appropriate valve kit with your order or arrange for your licensed installer to supply and install the correct tempering valve on site.
It is the customer’s responsibility to ensure the installation is completed by appropriately licensed trades and that all required valves, fittings, electrical work, plumbing work, and compliance requirements are allowed for as part of the installation.
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Important Installation Note
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