Rheem Ambiheat HDc270 270L Heat Pump Hot Water System – 571D270
The Rheem Ambiheat HDc270 Heat Pump Hot Water System is an Australian-made 270 litre air-source heat pump designed for households wanting to reduce water-heating electricity use compared with conventional electric storage.
The current 571D270 uses low-GWP R513a refrigerant, advanced wraparound microchannel heating, a 2.4kW electric backup element, 195L boost capacity and touchscreen controls. Rheem lists the system for approximately 2–6 people, depending on household hot-water demand.
Installed Today offers the Rheem Ambiheat HDc270 as a supply-only heat pump water heater or with supply and installation across eligible Brisbane and Gold Coast service areas.
About the Rheem Ambiheat HDc270
The Ambiheat HDc270 uses a refrigeration cycle to absorb thermal energy from the surrounding outdoor air and transfer that energy into stored water.
Unlike a conventional electric storage water heater, which relies primarily on a resistive heating element, the heat pump moves heat already present in the air into the water. This can substantially reduce electrical energy consumption under suitable conditions.
The system works day and night and does not require direct sunlight or roof-mounted solar collectors.
Who Is the Rheem Ambiheat HDc270 Best For?
2–6 Person Households
Rheem lists the Ambiheat HDc270 for approximately 2–6 people. Actual suitability depends on shower duration, fixture flow rates and other daily hot-water use.
Electric Storage Upgrades
The 270L heat pump can be a practical replacement where a household wants to move from conventional electric storage to lower-energy heat-pump water heating.
Homes With Outdoor Space
The 571D270 is designed for outdoor installation and requires suitable airflow, drainage, electrical provision, supporting surface and service access.
Rheem Ambiheat HDc270 Key Details
*The 10-year cylinder coverage applies to qualifying single-family domestic installations under Rheem's current warranty conditions. Labour coverage differs across the warranty period.
571D270R5 & 571D270R5/B
571D270R5
Current R513a configuration fitted with Rheem's black magnesium anode.
571D270R5/B
Current R513a configuration fitted with a blue aluminium anode for water conditions where Rheem specifies that anode type.
Anode selection depends on water chemistry. The blue-anode model should be selected according to Rheem's published water-quality requirements rather than location alone.
R513a Refrigerant
The current 571D270 uses R513a refrigerant. Rheem describes R513a as a low-GWP refrigerant with a Global Warming Potential below 700.
Rheem's current product page publishes a GWP figure of 629, while its September 2025 datasheet reference table uses 631. To avoid overstating the precision of different published reference values, the manufacturer-supported description is low GWP below 700.
The current technical manual specifies an R513a refrigerant charge of approximately 990 grams.
Advanced Wraparound Microchannel Technology
The Ambiheat uses a wraparound microchannel heat exchanger around the storage cylinder.
Rheem states that the technology provides a larger contact area for heat transfer, supporting uniform and faster water heating while keeping the refrigerant circuit separate from the stored potable water.
How Efficient Is the Rheem Ambiheat HDc270?
Rheem's September 2025 Ambiheat datasheet publishes a headline COP of 4.5 under its nominated test conditions.
The detailed current technical data also publishes an average COP of 4.4 at 19°C ambient air temperature with the water heated through the manufacturer's specified test range.
COP, or Coefficient of Performance, compares useful heat delivered to the water with the electricity consumed by the heat pump. COP figures should only be compared when test conditions are equivalent.
Rheem Ambiheat HDc270 Recovery Performance
| Ambient Air | Relative Humidity | Heating Capacity | Recovery @ 45°C Rise | Average COP |
|---|---|---|---|---|
| 7.2°C | 81% | 3.3kW | 62 L/hr | 3.9 |
| 19°C | 62% | 4.0kW | 77 L/hr | 4.4 |
| 33.5°C | 36% | 5.1kW | 98 L/hr | 5.1 |
| 34.5°C | 52% | 5.3kW | 101 L/hr | 5.3 |
These are Rheem laboratory figures. Actual installed performance varies with outdoor temperature, humidity, incoming water temperature, system settings and hot-water demand.
Potential Water-Heating Energy Savings
Rheem publishes modelled water-heating energy savings of up to 73% in Zone 3 when the Ambiheat replaces an electric water heater under the manufacturer's stated modelling conditions.
These are modelled energy-consumption comparisons rather than guaranteed electricity-bill savings. Actual results depend on climate, household hot-water use, tariff, system settings and the water heater being replaced.
2.4kW Backup Element & 195L Boost Capacity
The Ambiheat HDc270 includes a 2.4kW electric heating element and Rheem publishes a 195 litre boost capacity.
The electric element is controlled by the system and provides heating support when required. Rheem states that it automatically operates when ambient temperature falls below approximately -5°C or rises above approximately 43°C and hot-water heating is required.
Rheem also states that the element can assist where the heat pump has been operating between approximately -5°C and 7°C for an extended period.
| 2.4kW Element Recovery | Approximate Recovery Rate |
|---|---|
| 30°C Temperature Rise | 69 L/hr |
| 40°C Temperature Rise | 52 L/hr |
| 50°C Temperature Rise | 41 L/hr |
Touchscreen Control, Timers & Operating Modes
The Ambiheat uses a touchscreen LED controller to display system status and manage operating functions.
Standard Heating
Normal heat-pump-controlled water heating for everyday household operation.
Dual Timer
The controller allows operation to be scheduled across one or two timed periods during a 24-hour day.
Vacation Mode
Vacation settings allow operation to be adjusted while the property is unoccupied.
Emergency / Electric Heating
The electric heating function can provide additional heating support when required.
System Status
The display provides operating information and system status directly at the water heater.
Variable Control
Rheem lists variable temperature-control functionality within the Ambiheat controller.
Rheem Ambiheat HDc270 Specifications
| Specification | Rheem Ambiheat HDc270 |
|---|---|
| Brand | Rheem |
| Range | Ambiheat HDc-270 Platinum Series |
| Model | 571D270 |
| Black Anode Product Number | 571D270R5 |
| Blue Anode Product Number | 571D270R5/B |
| Storage Capacity | 270L |
| Boost Capacity | 195L |
| Household Guide | Approximately 2–6 people |
| Refrigerant | R513a |
| Refrigerant Charge | 990g |
| Rated Heat Pump Power Input | 985W |
| Electric Backup Element | 2.4kW |
| Maximum Power Input | 3.6kW |
| Electrical Circuit | 15A minimum supply |
| Electrical Supply | 220–240V AC, 50Hz |
| Headline COP | 4.5 under Rheem's specified datasheet test conditions |
| COP at 19°C Detailed Test Point | 4.4 |
| Noise Level | 48 dB(A) LA90 at 1 metre under Rheem test conditions |
| Heat Pump Operating Range | Approximately -5°C to 43°C |
| IP Rating | IP24 |
| Installation | Outdoor only |
| Water Connections | Rp 3/4 |
| TPR Valve Setting | 1000 kPa |
| Expansion Control Valve | 850 kPa |
| Maximum Mains Pressure With ECV | 680 kPa |
| Maximum Mains Pressure Without ECV | 800 kPa |
| Current Manual Cartoned Weight | 145kg |
| Full Operating Weight | 405kg |
| Manufacturing | Manufactured in Australia |
Rheem's September 2025 datasheet lists a 135kg cartoned weight, while the newer December 2025 Owner's Guide lists 145kg. The current Owner's Guide figure has been used above. Confirm freight or lifting requirements against the actual supplied unit where handling weight is critical.
Rheem Ambiheat HDc270 Dimensions
| Dimension | Measurement |
|---|---|
| Overall Height | 1825mm |
| Tank Width | 690mm |
| Tank Depth | 720mm |
| Hot Outlet Height | 913mm |
| Cold Inlet Height | 122mm |
| Electrical Cable Entry Height | 274mm |
| Preferred Top Service Clearance | 650mm |
The Rheem Ambiheat HDc270 Is Outdoor Only
Rheem's current installation instructions state that the 571D270 is designed for outdoor installation only.
The water heater must be installed at ground or floor level in a vertically upright position on a stable supporting surface.
The location should be selected with airflow, operating noise, safety and future servicing in mind. Rheem recommends avoiding positions close to bedroom or living-room windows and considering neighbouring bedroom and living-area windows.
Minimum Rheem Ambiheat HDc270 Clearances
To maintain heat-pump airflow, Rheem specifies minimum clearances of 25mm behind the water heater, 350mm on the left-hand air-inlet side and 600mm on the right-hand air-outlet side.
For easier servicing, Rheem recommends approximately 600mm at both sides, 600mm in front and 650mm above where possible.
How Loud Is the Rheem Ambiheat HDc270?
Rheem's current technical information lists a sound level of 48 dB(A) LA90 at one metre under manufacturer test conditions.
Actual installed noise can be higher because sound may reflect from nearby walls, fences and structures. The installation position should therefore be selected with household and neighbouring sleeping or living areas in mind.
Rheem Ambiheat HDc270 Electrical Supply
Rheem requires the 571D270 to be directly connected to a 220–240V AC, 50Hz mains supply capable of supplying a minimum of 15 amps.
The heat pump must be on its own electrical circuit with an isolating switch at the switchboard.
Rheem's current Australian instructions also require a second lockable isolating switch adjacent to the water heater and an RCD in the electrical circuit in accordance with the applicable Wiring Rules.
All permanent electrical wiring must be completed by a qualified person.
Continuous or Extended Off-Peak Power?
Rheem recommends the Ambiheat HDc270 for connection to an uninterrupted 24-hour continuous tariff.
Depending on household size, hot-water requirements and electricity-retailer arrangements, Rheem states that an extended off-peak or time-controlled supply providing at least 16 hours per day may also be suitable.
A short overnight-only tariff should not automatically be assumed suitable for the heat pump without checking the available heating period and household demand.
The Ambiheat Requires Condensate Drainage
Heat pumps naturally produce condensate while removing heat from outdoor air.
The Ambiheat therefore requires its condensate drain to discharge correctly to a suitable drainage point without creating property damage or nuisance.
The condensate line should remain clear and should be checked as part of servicing because dirt and debris can restrict drainage over time.
Rheem Ambiheat HDc270 Water Pressure Requirements
Rheem specifies a 1000 kPa temperature-pressure relief valve for the 270L Ambiheat.
Where an expansion-control valve is installed, Rheem specifies an 850 kPa ECV and a maximum mains supply pressure of 680 kPa.
Without an ECV, the maximum published mains pressure is 800 kPa. An approved pressure-limiting valve is required where the incoming water supply can exceed the applicable limit.
Optional Blue Anode for Harsh-Water Conditions
Rheem offers the Ambiheat HDc270 with an optional blue aluminium anode for specified water conditions.
The standard 571D270R5 uses a black magnesium anode, while the 571D270R5/B uses a blue aluminium anode.
Rheem's current manual links anode selection to Total Dissolved Solids and water chemistry. The correct product should therefore be selected from actual water-quality information rather than assuming the blue-anode configuration is required everywhere described as hard water.
What Is Required to Install the Rheem Ambiheat HDc270?
Rheem states that the water heater must be installed and serviced by a qualified person in accordance with the manufacturer's instructions and applicable plumbing and electrical requirements.
- Outdoor-only installation location
- Stable and level ground or floor-level supporting surface
- 25mm minimum rear clearance
- 350mm minimum left-side air-inlet clearance
- 600mm minimum right-side air-outlet clearance
- Preferred 600mm service access at the front and sides
- Preferred 650mm service clearance above
- Rp 3/4 compatible hot and cold water pipework
- Correct TPR, isolation and non-return valve arrangement
- Expansion-control valve where required
- Pressure limiting where incoming pressure requires it
- Compliant relief-valve drainage
- Suitable condensate drainage
- Dedicated minimum 15A electrical supply
- Required electrical isolation and RCD protection
- Suitable delivery-temperature control for relevant fixtures
- Installation compliant with AS/NZS 3500.4
- Electrical work compliant with AS/NZS 3000
Is the Rheem Ambiheat HDc270 Eligible for Incentives?
Rheem identifies the Ambiheat HDc270 as eligible for Small-scale Technology Certificates where current scheme requirements are satisfied.
Rheem also identifies pathways for selected state-based incentive programs, including VEECs and ESCs, where the installation and current program rules qualify.
Certificate quantities, rebates and eligibility rules can change. Any incentive should be confirmed for the exact product, location, installation date and installer before being included in the purchase decision.
Rheem Ambiheat HDc270 Maintenance
Rheem specifies regular owner checks together with a larger scheduled service by qualified personnel.
Every 6 Months
Operate the temperature-pressure relief-valve easing lever and, where fitted, the expansion-control-valve easing lever, and confirm associated drain lines are not blocked.
Major Service Every 5 Years
Rheem recommends a major service including TPR-valve replacement, anode inspection, heating-unit checks, heat-pump inspection and cleaning, connection checks and condensate-drain inspection.
The current Rheem warranty states that a claim may be rejected where the recommended fifth-year service was not arranged and the fault would have been detected and rectified during that service.
Rheem Ambiheat HDc270 Warranty
For qualifying single-family domestic dwelling installations, Rheem's current warranty for model 571D270 provides:
| Component | Warranty Coverage |
|---|---|
| All Components | Year 1 – repair or replacement including labour |
| Sealed Refrigeration System | Years 2–3 – repair or replacement including labour |
| Cylinder | Years 2–3 – repair or replacement including labour |
| Cylinder | Years 4–10 – replacement cylinder supplied; installation and repair labour at owner's cost |
| Cylinder – Other Applications | Years 2–3 – replacement cylinder supplied; installation and repair labour at owner's cost |
Rheem's current warranty also includes specific five-year whole-of-product provisions for qualifying installations associated with certain Victorian or NSW incentive schemes, subject to the manufacturer's proof and eligibility requirements.
Buy the Rheem Ambiheat HDc270 Supply Only
Choose supply only if you require the Ambiheat HDc270 and already have appropriately qualified plumbing and electrical installation arranged.
The supply-only price covers the water heater itself. Installation, site-specific valves, electrical work, plumbing changes, condensate drainage, supporting-base work, old-system removal and disposal are separate unless specifically included in the selected order.
Before ordering, confirm the outdoor installation position, airflow clearances, electrical circuit, water pressure, drainage, household sizing and correct anode configuration.
Rheem Ambiheat HDc270 Supplied & Installed
Supply Only
Order the Ambiheat unit by itself where compliant plumbing and electrical installation are already arranged.
Brisbane Installation
Eligible Brisbane customers can check available supply-and-install options for replacing a compatible electric storage system with the Ambiheat HDc270.
Gold Coast Installation
Eligible Gold Coast customers can check installation options including airflow, drainage, valve, electrical and access requirements.
Buy the Rheem Ambiheat HDc270 Across Australia
Installed Today offers supply-only ordering across supported Australian delivery areas, subject to product availability, with local supply-and-install options available in eligible Brisbane and Gold Coast locations.
Customers outside the local installation area can arrange compliant installation through appropriately qualified local trades.
Rheem Ambiheat HDc270 Installation Brisbane
Eligible Brisbane customers can order the Rheem Ambiheat HDc270 with a local installation option where available.
Before installation, confirm there is a suitable outdoor position with the required airflow clearances, approximately 1825mm overall system height, suitable condensate and relief-valve drainage, stable support, compliant 15A electrical provision and adequate service access.
Additional work may be required for electrical circuit upgrades, valve replacement, drainage, pipework, supporting-base work, relocation or difficult access.
Rheem Ambiheat HDc270 Installation Gold Coast
Eligible Gold Coast customers can also check supplied-and-installed options for the Rheem Ambiheat HDc270.
The proposed location should provide unrestricted outdoor airflow, suitable separation from noise-sensitive rooms, compliant drainage, appropriate water-pressure control, stable support and the required electrical connection.
Check These Items Before Ordering Installation
- Moving the heat pump to a new outdoor position
- Constructing or modifying the supporting base
- Old, missing or non-compliant valves
- Additional hot or cold water pipework
- Condensate drainage installation
- Relief-valve drainage alterations
- Electrical circuit or switchboard work
- Adjacent lockable isolating switch requirements
- RCD installation or electrical compliance work
- Restricted access for delivery or servicing
- Insufficient air-inlet or air-outlet clearance
- Noise-sensitive installation positions
- Delivery-temperature or tempering compliance work
- Removal and disposal of the existing water heater
Questions About the Rheem Ambiheat HDc270
What is the Rheem Ambiheat HDc270 model number?
The model family is 571D270. Current product numbers include 571D270R5 with a black magnesium anode and 571D270R5/B with a blue aluminium anode.
What is the tank capacity?
Rheem specifies a 270 litre storage capacity.
What is the boost capacity?
Rheem specifies a 195 litre boost capacity.
How many people is the Ambiheat HDc270 suitable for?
Rheem currently lists the system for approximately 2–6 people. Actual suitability depends on household hot-water use.
What refrigerant does it use?
The current 571D270 uses R513a refrigerant.
What is the GWP of R513a?
Rheem describes the refrigerant as having a GWP below 700. Its current product page states 629 while its September 2025 datasheet reference table states 631.
What size backup element does it use?
The Ambiheat uses a 2.4kW electric backup element.
What is the rated heat-pump power input?
Rheem specifies 985 watts.
What is the maximum electrical input?
The current technical manual lists a maximum power input of approximately 3.6kW.
What electrical circuit is required?
Rheem requires a mains supply capable of at least 15 amps on the water heater's own circuit.
Can the Ambiheat HDc270 be installed indoors?
No. Rheem's current installation instructions specify that the 571D270 is designed for outdoor installation only.
Does it need direct sunlight?
No. It extracts heat from surrounding air and can operate day or night.
What is the heat-pump operating temperature range?
Rheem lists an approximate operating range from -5°C to 43°C.
What is the COP?
Rheem's September 2025 datasheet publishes a headline COP of 4.5 under its nominated conditions. The detailed performance table gives a COP of 4.4 at 19°C under its specified test point.
What is the recovery rate at 19°C?
Rheem publishes approximately 77 L/hr at a 45°C temperature rise under the specified 19°C and 62% relative-humidity test condition.
How loud is the Ambiheat?
Rheem's current information lists 48 dB(A) LA90 at one metre under manufacturer test conditions.
What are the dimensions?
The system is approximately 1825mm high × 690mm wide × 720mm deep.
How much does the Ambiheat weigh?
Rheem's December 2025 Owner's Guide lists approximately 145kg cartoned and approximately 405kg when full.
What airflow clearances are required?
Rheem specifies at least 25mm behind, 350mm on the left air-inlet side and 600mm on the right air-outlet side. Greater service clearances are preferred where possible.
What water connections does it use?
Rheem specifies Rp 3/4 inlet and outlet connections.
What is the TPR valve setting?
The temperature-pressure relief valve is rated at 1000 kPa.
What is the ECV setting?
Where an expansion-control valve is installed, Rheem specifies 850 kPa.
What is the maximum mains pressure?
Rheem specifies 680 kPa maximum with an ECV and 800 kPa maximum without an ECV.
Does the Ambiheat produce condensate?
Yes. The heat-pump section produces condensate and requires suitable drainage.
Does it have a timer?
Yes. Rheem provides a timer function allowing operation during one or two programmed periods within a 24-hour day.
Can it use off-peak electricity?
Rheem recommends an uninterrupted 24-hour supply but states that an extended off-peak or time-controlled supply of at least 16 hours per day may suit some households and electricity-retailer arrangements.
Is the Ambiheat suitable for harsh water?
Rheem offers a blue-anode configuration for specified water conditions. The correct anode should be selected from Rheem's water-quality requirements and actual water chemistry.
Is it eligible for STCs?
Rheem lists the current Ambiheat as STC eligible where the installation satisfies current scheme requirements.
Is it manufactured in Australia?
Yes. Rheem states that the current Ambiheat HDc270 is manufactured in Australia.
How often should it be serviced?
Rheem recommends relief-valve checks every six months and a major service every five years by qualified personnel.
What is the warranty?
For qualifying single-family domestic installations, Rheem provides one year on all components, sealed-system parts and labour through Year 3, cylinder parts and labour through Year 3 and replacement-cylinder supply through Year 10, subject to full warranty conditions.
Can I buy the Rheem Ambiheat HDc270 supply only?
Yes. Installed Today offers a supply-only pathway where appropriately qualified installation is being arranged separately.
Can Installed Today install the Ambiheat HDc270?
Supply-and-install options are available in selected Brisbane and Gold Coast service areas. Final requirements depend on outdoor space, airflow, condensate and relief drainage, plumbing, water pressure, electrical provision and access.
Why Order the Rheem Ambiheat HDc270 From Installed Today?
Installed Today provides a clear pathway to order the Rheem Ambiheat HDc270 as a product-only purchase or combine it with an eligible local installation option. Check outdoor space, airflow, condensate drainage, electrical supply, water pressure, valves, anode configuration and old-system removal requirements before checkout.
Is the Rheem Ambiheat HDc270 Right for You?
The Rheem Ambiheat HDc270 571D270 is suited to households wanting an Australian-made 270L heat-pump water heater with high recovery performance, low-GWP R513a refrigerant, touchscreen controls and electric backup heating.
Before ordering, confirm that household hot-water demand suits the 270L capacity and that the property has a compliant outdoor-only installation position with the required airflow clearances, condensate drainage, 15A electrical supply, water-pressure controls and future service access. Choose supply only where compliant installation is already arranged, or check Installed Today's Brisbane and Gold Coast installation options.
Tempering valve information:
Where a hot water system is capable of delivering water above 50°C, a compliant tempering valve must be installed to control the temperature delivered to personal hygiene fixtures such as showers, baths, basins, and bathroom outlets. This helps reduce the risk of scalding and assists with meeting plumbing compliance requirements.
A tempering valve blends hot and cold water to deliver a safer controlled outlet temperature to required fixtures. The hot water unit itself may store water at a higher temperature, but the water delivered to personal hygiene outlets must be controlled where required by plumbing regulations.
If your property already has a suitable, compliant tempering valve installed, your licensed plumber can assess whether it is appropriate for use with the new hot water system. Existing valves may not always be suitable due to age, condition, compliance requirements, valve type, location, or system compatibility.
If a compliant tempering valve is not already installed, or if the existing valve is unsuitable, one must be supplied and installed by a licensed plumber as part of the hot water installation.
Tempering valves are not automatically included with every supply-only hot water unit unless specifically selected, listed as included, or purchased as part of a suitable valve kit. If a tempering valve is required, please purchase the appropriate valve kit with your order or arrange for your licensed installer to supply and install the correct tempering valve on site.
It is the customer’s responsibility to ensure the installation is completed by appropriately licensed trades and that all required valves, fittings, electrical work, plumbing work, and compliance requirements are allowed for as part of the installation.
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Important Installation Note
Installation availability, inclusions and add-ons vary by product type, service area, site access, existing services, selected options and property requirements.
Some jobs may require additional work, upgrades or checks before installation can proceed. Final suitability may need to be confirmed based on site conditions, plumbing, electrical requirements, valves, drainage, access and compliance requirements.
Supply-only orders do not include installation, old unit removal, disposal, valve kits, electrical work, plumbing alterations or compliance upgrades unless these are clearly selected or included in your order.
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Delivery Options
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Same day delivery may be available for selected hot water systems in Brisbane and Gold Coast metro areas when ordered before 7:00am.
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Delivery timeframes may be affected if wet weather impacts loading, unloading, transport access or safe delivery conditions.
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