RHEEM 111 / 191 SERIES ELECTRIC STORAGE HOT WATER
Rheem 50L Electric Hot Water System – 191050 & 191050P Plug-In
The Rheem 50L Electric Hot Water System is a compact mains-pressure electric storage water heater designed for locations where hot-water demand is relatively low and installation space is limited.
The current range includes the 191050 family with hardwired element options and the 191050P 2.4kW plug-and-lead model. Rheem publishes a rated hot-water delivery of 50 litres, a compact 400mm diameter and an overall height of approximately 695mm.
Installed Today offers the Rheem 50L as a supply-only water heater or with supply and installation across eligible Brisbane and Gold Coast service areas.
Rheem 50L at a glance: a compact 50L electric storage water heater for lower-demand applications, with 1.8kW, 2.4kW and 3.6kW element variants across the range, a 2.4kW plug-and-lead option, dual-handed Rp 3/4 water connections, optional wall mounting with Rheem bracket 299120 and a 7-year cylinder warranty for qualifying single-family domestic installations.
ABOUT THE SYSTEM
About the Rheem 50L Electric Water Heater
The Rheem 50L forms part of the 111 / 191 Series electric storage range. Rheem specifically positions the 50L model for restricted-space installations and lower-demand applications including apartments, kitchens, offices and canteens.
Rheem lists the system for approximately one person under its stated sizing assumptions. Those assumptions include seven-minute showers, 42°C mixed-water temperature, a moderate climate and a time-of-use tariff.
A 50L system should therefore be selected around the actual fixture load and usage pattern rather than household size alone. Frequent showers, higher-flow fixtures or several outlets used close together can exhaust a 50L stored supply relatively quickly.
WHO IT SUITS
Who Is the Rheem 50L Best For?
Low-Demand Applications
Rheem lists the 50L for approximately one person under its stated usage assumptions, making it relevant where total daily hot-water demand remains modest.
Kitchens, Offices & Canteens
Rheem specifically identifies apartments, kitchens, offices and canteens as common applications for its compact 50L electric water heater.
Restricted Spaces
The 400mm diameter and 695mm height make the 50L useful where a larger electric storage cylinder will not fit.
PRODUCT AT A GLANCE
Rheem 50L Key Details
50L
Hot Water Delivery
400mm
Diameter
1 Person
Rheem Sizing Guide
7 Years
Cylinder Warranty*
*For a qualifying single-family domestic dwelling, Rheem covers all components in Year 1, the cylinder including labour through Years 2–3, and the replacement cylinder through Years 4–7 with installation labour at the owner's cost. Different cylinder coverage applies to other installations.
MODEL OPTIONS
Rheem 191050 vs 191050P
| Feature | 191050 Family | 191050P |
|---|---|---|
| Hot Water Delivery | 50L | 50L |
| Element Rating | 1.8kW, 2.4kW or 3.6kW variants | 2.4kW only |
| Electrical Connection | Hardwired fixed connection | Factory-fitted power supply cord and plug |
| Installation Location | Indoor or outdoor, subject to installation requirements | Indoor only |
| Wall Mounting | Available with Rheem bracket 299120 where suitable | Available with Rheem bracket 299120 where suitable |
The plug-and-lead 191050P must not be treated as an outdoor model. Rheem's current installation instructions specifically state that models supplied with a power supply cord and plug are suitable for indoor installation only.
IMPORTANT INSTALLATION DETAIL
Can the Rheem 50L Be Installed Outdoors?
Hardwired models can be installed indoors or outdoors when the location complies with Rheem's installation requirements.
The 191050P plug-and-lead model is indoor only. Rheem explicitly excludes power-cord-and-plug models from outdoor installation.
This distinction is important when replacing an existing outdoor 50L unit. An outdoor replacement should use a suitable hardwired configuration rather than assuming the plug-in model can be installed in the same location.
ELEMENT OPTIONS
1.8kW, 2.4kW & 3.6kW Heating Options
Rheem publishes 1.8kW, 2.4kW and 3.6kW element ratings across the 191050 family.
1.8kW
Lower electrical load with slower reheating compared with the higher-output variants.
2.4kW
Available as a hardwired variant and as the factory plug-and-lead 191050P model.
3.6kW
Provides greater heating power and faster recovery where the property's electrical circuit is suitable.
Confirm the exact electrical variant before ordering. The base 191050 model number is used across multiple element configurations.
KEY FEATURES
Key Features of the Rheem 50L
400mm Diameter
Rheem specifically designed the 50L for restricted-space installations where a wider storage cylinder may not fit.
Dual-Handed Connections
Hot, cold and relief-valve connections can be configured from either side of the 191 Series 50L cylinder.
Plug-In Model Available
The 191050P uses a factory-fitted power supply cord and plug and is available with a 2.4kW element.
Wall Mounting Option
Rheem approves the 50L for wall mounting using wall bracket kit 299120 where the wall can support the filled water heater.
Mains-Pressure Operation
The system connects directly to the mains water supply and is designed to operate at mains pressure.
Restricted-Space Replacement
The compact footprint and dual-handed fittings make the unit particularly useful for compatible small electric storage replacements.
TECHNICAL DETAILS
Rheem 50L Specifications
| Specification | Rheem 50L |
|---|---|
| Brand | Rheem |
| Range | 111 / 191 Series Electric |
| Standard Model Family | 191050 |
| Plug & Lead Model | 191050P |
| Hot Water Delivery | 50L |
| Manufacturer Sizing Guide | Approximately 1 person under Rheem's stated usage assumptions |
| Element Ratings | 1.8kW, 2.4kW and 3.6kW variants |
| Plug & Lead Variant | 2.4kW only |
| Electrical Supply | 230–240V AC single phase |
| Hardwired Installation | Indoor or outdoor |
| Plug-In Installation | Indoor only |
| Wall Mounting | Available using Rheem wall bracket 299120 where structurally suitable |
| Relief Valve Pressure | 1400 kPa |
| Expansion Control Valve Setting | 1200 kPa |
| Maximum Water Supply Pressure With ECV | 960 kPa |
| Maximum Water Supply Pressure Without ECV | 1120 kPa |
| Recommended Supply Pressure for True Mains Pressure Operation | Greater than approximately 350 kPa |
| Hot Water Connection | Rp 3/4 |
| Cold Water Connection | Rp 3/4 |
| Relief Valve Connection | Rp 1/2 |
| Approx. Empty Weight | 24kg |
| Approx. Packaged Weight | 26kg |
| Cylinder Warranty – Single-Family Domestic Dwelling | 7 years under Rheem warranty terms |
| Other Components | 1 year parts and labour for domestic non-commercial installations |
DIMENSIONS
Rheem 50L Dimensions
695mm
Overall Height
400mm
Diameter
24kg
Approx. Empty Weight
50L
Hot Water Delivery
| Dimension | Measurement |
|---|---|
| Overall Height | 695mm |
| Cylinder Diameter | 400mm |
| Connection / Fitting Envelope | Approximately 436mm at the widest fitting position shown in Rheem's drawing |
| Hot Water Outlet Position | Approximately 397mm above inlet reference shown in manufacturer drawing |
| Cold Water Inlet Height | Approximately 142mm from base reference |
| Approx. Empty Weight | 24kg |
| Approx. Packaged Weight | 26kg |
Allow additional room for valves, plumbing, drainage, electrical connection and future servicing. Rheem recommends leaving sufficient headroom for sacrificial-anode inspection or replacement where possible.
WALL MOUNTING
Can the Rheem 50L Be Wall Mounted?
Yes. Rheem states that its 025–050 electric water heaters may be wall mounted using the available Rheem wall bracket kit 299120.
The wall must be capable of supporting the filled weight of the water heater, not simply the approximately 24kg empty cylinder.
Wall mounting also needs to preserve access to the temperature-pressure relief valve, front cover, thermostat, heating unit, rating plate and sacrificial anode for future servicing.
INSTALLATION LOCATION
Choosing the Installation Position
Rheem recommends installing the water heater close to the most frequently used hot-water outlet where practical to reduce the amount of water and energy lost while waiting for hot water to reach the fixture.
The system must remain accessible without requiring a ladder or scaffold for routine service. The relief-valve easing lever, front cover, thermostat and heating unit must be accessible.
Where possible, Rheem recommends leaving approximately one water-heater height of headroom so the sacrificial anode can be inspected or replaced without removing the entire unit.
INSTALLATION REQUIREMENTS
What Is Required to Install the Rheem 50L?
Rheem states that the water heater must be installed and serviced by a qualified person and in accordance with applicable plumbing and electrical requirements.
- Suitable floor, base or structurally capable wall mounting point
- Rp 3/4 compatible hot and cold water plumbing
- Correct 1400 kPa temperature-pressure relief valve
- Suitable isolation and non-return valve arrangement
- 1200 kPa expansion control valve where required
- Pressure limiting where supply pressure exceeds permitted limits
- Compliant relief-valve drain line
- Safe tray and drainage where leakage could cause property damage
- Suitable delivery-temperature control where required
- 230–240V AC single-phase electrical supply
- Electrical circuit matched to the selected element rating
- Switchboard isolation for hardwired models
- Indoor compliant power outlet for the 191050P plug-in model
- Suitable service access
- Compliance with the Plumbing Code of Australia and AS/NZS 3500.4
- Electrical work compliant with AS/NZS 3000
WATER PRESSURE
Rheem 50L Water Pressure Requirements
Rheem specifies a 1400 kPa temperature-pressure relief valve for the 50L model.
Where an expansion control valve is installed, Rheem specifies a 1200 kPa ECV and a maximum mains supply pressure of 960 kPa.
Without an ECV, Rheem specifies a maximum mains supply pressure of 1120 kPa. Where the incoming supply can exceed the relevant limit, a suitable pressure-limiting valve must be installed.
Rheem also advises that supply pressure should be greater than approximately 350 kPa for true mains-pressure operation.
DUAL-HANDED PLUMBING
Left or Right-Hand Water Connections
The Rheem 191 Series 50L has left- and right-hand hot, cold and relief-valve connection options.
Rheem supplies a plug kit for the unused side, including brass plugs, protective caps and insulation components.
This dual-handed layout can make a replacement easier where existing pipework approaches the old water heater from a particular side, although site-specific pipe alterations may still be required.
PLUG-IN MODEL
Rheem 191050P Plug & Lead Model
The 191050P is Rheem's 2.4kW plug-and-lead version of the 50L electric water heater.
It provides a factory-fitted power cord and plug for connection to a suitable electrical outlet. This can simplify the electrical connection where a compliant outlet and circuit are already available.
The 191050P is for indoor installation only. Plumbing installation still needs to be completed by a qualified person, and the electrical outlet and circuit must be appropriate for the unit.
HARDWIRED MODELS
Hardwired Rheem 50L Options
Hardwired versions of the 191050 family are available in 1.8kW, 2.4kW and 3.6kW element ratings.
Rheem requires hardwired units to have an isolation switch installed at the switchboard in accordance with applicable Wiring Rules.
Unlike the power-cord-and-plug version, a correctly installed hardwired 50L can be used in a suitable indoor or outdoor location.
HOT WATER TEMPERATURE
Temperature Control & Scald Protection
Rheem's installation guide states that its 045 and 050 models can store and deliver water at temperatures up to approximately 75°C, depending on thermostat setting.
These temperatures can cause severe scalding. Rheem recommends appropriate temperature-limiting control for fixtures primarily used for personal hygiene, such as bathrooms, ensuites and public ablution areas, in accordance with applicable plumbing requirements.
Kitchen and laundry requirements can differ, so the final plumbing arrangement should be determined by the installing tradesperson.
WHAT'S INCLUDED
What's Supplied With the Rheem 50L?
50L Water Heater
The selected 191050 hardwired variant or 191050P plug-and-lead model.
Relief Valve
Rheem supplies the required 1400 kPa temperature-pressure relief valve with the water heater for installation before operation.
Dual-Hand Plug Kit
The 191 Series includes plugs, caps and insulation components used to seal the unused hot, cold and relief-valve fittings.
Site-specific isolation valves, non-return valves, pressure-limiting valves, expansion-control valves, drain components, tempering equipment and other installation materials depend on the property and should not be assumed to be universally included.
SUPPLY ONLY
Buy the Rheem 50L Supply Only
Choose supply only if you need the Rheem 50L water heater and already have suitable licensed installation arrangements in place.
The supply-only price covers the selected water heater itself. Installation, valves, wall-mounting hardware where required, electrical alterations, plumbing modifications, drainage work, safe trays, old-system removal and disposal are separate unless specifically included in the order.
Before ordering, confirm the required element rating and whether you need a hardwired 191050 variant or the 2.4kW 191050P plug-and-lead model.
SUPPLY & INSTALL
Rheem 50L Supplied & Installed
Supply Only
Order the selected Rheem 50L unit by itself where suitable licensed installation is already arranged.
Brisbane Installation
Eligible Brisbane customers can check available supply-and-install options for replacement or installation of a compatible compact electric storage system.
Gold Coast Installation
Eligible Gold Coast customers can also check installation options and any additional plumbing, electrical, wall-mounting or compliance requirements.
AUSTRALIA-WIDE SUPPLY
Buy the Rheem 50L Across Australia
Installed Today offers supply-only ordering across supported Australian delivery areas, with local supply-and-install options available in eligible Brisbane and Gold Coast locations.
Customers elsewhere can order the required 50L configuration for delivery where available and arrange compliant local installation with appropriately licensed trades.
Brisbane
Gold Coast
Sydney
Melbourne
Adelaide
Perth
BRISBANE INSTALLATION
Rheem 50L Installation Brisbane
Eligible Brisbane customers can order the Rheem 50L with an installation option where available. Its compact dimensions can suit apartments, cupboards, laundries, kitchens and smaller service areas, provided there is appropriate plumbing, drainage, power and service access.
The cylinder is approximately 695mm high × 400mm diameter and approximately 24kg empty, making it considerably easier to position than a full-size storage cylinder.
Additional work may be required for wall mounting, valve replacement, drainage changes, electrical work, pipe alterations, relocation or difficult access.
GOLD COAST INSTALLATION
Rheem 50L Installation Gold Coast
Eligible Gold Coast customers can also check supplied-and-installed options for the Rheem 50L.
Before installation, confirm whether the required unit is hardwired or plug-in, the required element rating, whether the location is indoors or outdoors and whether any proposed wall mounting point can safely support the filled water heater.
WHAT MAY REQUIRE EXTRA WORK
Check These Items Before Ordering Installation
- Moving the water heater to a new location
- Wall mounting using bracket 299120
- Structural work where the wall cannot support the filled heater
- Old, missing or non-compliant valves
- Additional hot or cold water pipework
- Relief-valve or safe-tray drainage alterations
- Electrical circuit, isolation or power-outlet work
- Changing between plug-in and hardwired configurations
- Changing element rating
- Restricted cupboard or service access
- Safe tray installation where required
- Delivery-temperature or tempering compliance work
- Removal and disposal of the existing water heater
MAINTENANCE
Rheem 50L Maintenance
Rheem recommends regular maintenance to support safe operation and the life of the water heater.
A minor maintenance check every six months includes gently operating the temperature-pressure relief-valve easing lever, operating the expansion-control valve where fitted and checking that any safe-tray drain is not blocked.
Rheem recommends a major service every five years by qualified personnel. This includes replacement of the temperature-pressure relief valve, inspection of the expansion-control valve, inspection and possible replacement of the sacrificial anode, inspection of the electric heating unit and a general condition check.
Rheem states that routine servicing and routine replacement of components such as the anode and relief valves are not included in the standard product warranty.
WARRANTY
Rheem 50L Warranty
Rheem's current warranty distinguishes between water heaters installed in a single-family domestic dwelling and other applications.
| Coverage | Single-Family Domestic Dwelling | Other Applications |
|---|---|---|
| All Components | Year 1 – repair or replacement including labour | Year 1 – repair or replacement including labour |
| Cylinder Years 2–3 | Repair or replacement including labour | Replacement cylinder; installation and repair labour at owner's cost |
| Cylinder Years 4–7 | Replacement cylinder; installation and repair labour at owner's cost | Not covered under the 7-year single-family cylinder extension |
Rheem's warranty also requires correct installation, appropriate water supply conditions and maintenance in accordance with the current owner's guide.
COMMON QUESTIONS
Questions About the Rheem 50L
What is the standard Rheem 50L model?
The standard model family is the Rheem 191050. Different element variants are available within this model family.
What is the Rheem 50L plug-in model?
The plug-and-lead version is the Rheem 191050P and uses a 2.4kW element.
How much hot water does the Rheem 50L deliver?
Rheem specifies a rated hot-water delivery of 50 litres.
How many people is the Rheem 50L suitable for?
Rheem lists the 50L for approximately one person under its stated shower, mixed-water-temperature, climate and tariff assumptions.
What element sizes are available?
Rheem publishes 1.8kW, 2.4kW and 3.6kW ratings across the 191050 family. The plug-and-lead model is 2.4kW only.
Can the Rheem 50L be installed outdoors?
A suitable hardwired Rheem 50L can be installed indoors or outdoors. The 191050P plug-and-lead model is indoor only.
Can the Rheem 50L be wall mounted?
Yes. Rheem approves wall mounting using bracket 299120 where the wall is capable of taking the weight of the filled water heater.
What are the Rheem 50L dimensions?
The cylinder is approximately 695mm high × 400mm diameter.
How heavy is the Rheem 50L?
Rheem's installation manual lists approximately 24kg empty, while its plumber specification lists an approximate packaged weight of 26kg.
What water connections does it use?
The Rheem 50L uses Rp 3/4 hot and cold water connections and an Rp 1/2 relief-valve connection.
Does it have connections on both sides?
Yes. The Rheem 191 Series 50L is dual handed, allowing the hot, cold and relief-valve connections to be configured from either side.
What is the relief valve pressure?
Rheem specifies a 1400 kPa temperature-pressure relief valve.
What is the expansion control valve setting?
Where an ECV is installed, Rheem specifies a 1200 kPa expansion-control-valve setting.
What is the maximum water-supply pressure?
Rheem specifies 960 kPa with an ECV and 1120 kPa without an ECV.
Can the Rheem 50L be installed in a cupboard?
Yes, where the space provides suitable access, structural support, plumbing, drainage and electrical provision. The unit must remain accessible for servicing.
Is the plug-in model a DIY installation?
No. The factory-fitted plug simplifies the electrical connection, but Rheem still requires the water heater itself to be installed by a qualified person in accordance with applicable plumbing and electrical requirements.
Does the Rheem 50L provide mains-pressure hot water?
Yes. Rheem designs the unit for direct connection to a mains-pressure water supply.
How often should the Rheem 50L be serviced?
Rheem recommends minor maintenance every six months and a major service by qualified personnel every five years.
What is the warranty on the Rheem 50L?
For qualifying single-family domestic installations, Rheem provides a 7-year cylinder warranty. Cylinder labour is included through Year 3, while all other components are covered for parts and labour during Year 1, subject to Rheem's full warranty conditions.
Can I buy the Rheem 50L supply only?
Yes. Installed Today offers a supply-only pathway where suitable licensed installation is being arranged separately.
Can Installed Today install the Rheem 50L?
Supply-and-install options are available in selected Brisbane and Gold Coast service areas. Final requirements depend on the selected electrical variant, indoor or outdoor location, wall mounting, plumbing, valves, drainage and site access.
WHY INSTALLED TODAY
Why Order the Rheem 50L From Installed Today?
Supply Only
Unit Ordering
Hardwired / Plug-In
Model Options
Australia Wide
Supported Supply
Brisbane & Gold Coast
Installation Options
Installed Today provides a clear pathway to order the Rheem 50L as a product-only purchase or combine it with an eligible local installation option. Confirm the element rating, hardwired or plug-in configuration, indoor or outdoor location, wall-mounting requirements, plumbing, drainage and electrical setup before checkout.
FINAL CHECK
Is the Rheem 50L Right for You?
The Rheem 50L is suited to compact, lower-demand hot-water applications where a conventional larger storage cylinder is unnecessary. Its 400mm diameter, 695mm height, dual-handed connections and optional wall mounting make it particularly useful for selected apartments, kitchens, offices, canteens and restricted-space replacements.
Before ordering, confirm the required 1.8kW, 2.4kW or 3.6kW configuration, whether the system will be hardwired or use the 191050P plug-and-lead option, and whether the location is indoors or outdoors. Choose supply only where compliant installation is already arranged, or check Installed Today's Brisbane and Gold Coast installation options.
Tempering Valve and Element Information
*Element size information:
All electric hot water units are supplied as standard with a 3.6kW element unless otherwise stated on the product page, invoice, or order confirmation.
If a different element configuration is requested, such as 1.8kW or 2.4kW, the hot water unit may still arrive with the standard 3.6kW element fitted from the manufacturer. The requested 1.8kW or 2.4kW element will be supplied separately with the order for installation by a suitably licensed electrical contractor or licensed electrical licence holder.
Any element changeover, electrical connection, disconnection, wiring, testing, or modification must be carried out by a licensed electrical contractor or licensed electrical licence holder. Elements must not be changed, connected, modified, or tested by an unlicensed person.
Alternative elements supplied for non-standard configurations may be generic replacement elements and may not be the same brand as the hot water unit unless specifically stated. Generic elements are supplied to suit the requested element size and electrical configuration, but final suitability must be checked by the licensed installer before installation.
1.8kW and 2.4kW elements supplied separately with a hot water unit include a 12-month supply-only parts warranty from the date of purchase, provided the element has been correctly installed by a licensed electrical contractor or licensed electrical licence holder and used under normal operating conditions.
This element warranty covers the replacement supply of the element only. It does not include labour, call-out fees, electrical work, plumbing work, fault finding, removal, reinstallation, testing, travel, downtime, damage caused by incorrect installation, or any other associated costs. Warranty may be declined where the element has been incorrectly installed, dry-fired, modified, damaged, connected to incorrect voltage or wiring, affected by power issues, used in unsuitable water conditions, or installed by an unlicensed person.
Proof of purchase, installer details, electrical licence details, photos, and/or return of the faulty element may be required before a warranty claim is approved.
**Tempering valve information:
Where a hot water system is capable of delivering water above 50°C, a compliant tempering valve must be installed to control the temperature delivered to personal hygiene fixtures such as showers, baths, basins, and bathroom outlets. This helps reduce the risk of scalding and assists with meeting plumbing compliance requirements.
A tempering valve blends hot and cold water to deliver a safer controlled outlet temperature to required fixtures. The hot water unit itself may store water at a higher temperature, but the water delivered to personal hygiene outlets must be controlled where required by plumbing regulations.
If your property already has a suitable, compliant tempering valve installed, your licensed plumber can assess whether it is appropriate for use with the new hot water system. Existing valves may not always be suitable due to age, condition, compliance requirements, valve type, location, or system compatibility.
If a compliant tempering valve is not already installed, or if the existing valve is unsuitable, one must be supplied and installed by a licensed plumber as part of the hot water installation.
Tempering valves are not automatically included with every supply-only hot water unit unless specifically selected, listed as included, or purchased as part of a suitable valve kit. If a tempering valve is required, please purchase the appropriate valve kit with your order or arrange for your licensed installer to supply and install the correct tempering valve on site.
It is the customer’s responsibility to ensure the installation is completed by appropriately licensed trades and that all required valves, fittings, electrical work, plumbing work, and compliance requirements are allowed for as part of the installation.
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Whether you already know exactly what you need or you are still comparing options, Installed Today gives you a clearer way to buy the right product for your home, budget and timing.
Why Customers Choose Installed Today
Supply Only or Optional Installation
Choose the product on its own, or add installation where available on selected products and in eligible service areas. This gives you the flexibility to order the way that suits you best.
Clear Pricing Before Checkout
See the product price upfront, then review available installation options and common add-ons before placing your order. You can check the package total before checkout, instead of waiting on basic pricing just to get started.
Product Details That Actually Help
Key specs, sizing details, warranty information, product features and suitability notes are shown clearly, making it easier to compare products properly before you buy.
Common Installation Add-Ons Available
Where relevant, you can add common installation extras such as valve kits, bases, access-related items, removal, electrical options or other site-specific upgrades before checkout.
Built Around Brisbane and Gold Coast Homes
Our product and installation options are selected with common Brisbane and Gold Coast homes in mind, including local water quality, access issues, plumbing layouts, replacement requirements and typical installation conditions.
One Simple Order
Add the product and selected options to cart in one order, instead of trying to organise separate suppliers, installers, parts and payments yourself.
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Designed to Make Your Decision Easier
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Choose supply only if you just need the product.
Choose an optional supplied and installed package where installation is available and you want the product and selected install options organised in one order.
Add common extras before checkout if your job needs additional parts, removal, access support or site-specific options.
It is a simpler way to organise the product, the selected extras and the parts of the job that matter most.
Important Installation Note
Installation availability, inclusions and add-ons vary by product type, service area, site access, existing services, selected options and property requirements.
Some jobs may require additional work, upgrades or checks before installation can proceed. Final suitability may need to be confirmed based on site conditions, plumbing, electrical requirements, valves, drainage, access and compliance requirements.
Supply-only orders do not include installation, old unit removal, disposal, valve kits, electrical work, plumbing alterations or compliance upgrades unless these are clearly selected or included in your order.
Fast Delivery and Install-Aligned Shipping
Installed Today makes delivery simple, whether you are ordering supply-only or choosing an optional install package.
For supply-only orders, you can select from available delivery options at checkout. For eligible orders with installation selected, shipping is included and coordinated to align with your selected installation period where possible.
Delivery Options
Same Day Delivery
Same day delivery may be available for selected hot water systems in Brisbane and Gold Coast metro areas when ordered before 7:00am.
Availability depends on stock, courier capacity, delivery location, product type and safe transport conditions.
Express Delivery
Express delivery is available on selected products and locations, with an estimated delivery timeframe of 1–4 business days.
Standard Delivery
Standard delivery is available on selected products, with an estimated delivery timeframe of 2–8 business days.
Free Shipping with Installation
When you select an eligible installation package, delivery is included as part of the supplied and installed order.
Your product delivery will be organised to align with your selected installation period where possible, helping avoid separate courier timing, storage issues or delays between delivery and installation.
Fast Metro Delivery
Most hot water orders in metro areas are delivered quickly, with many arriving within 1 business day depending on stock, location, order time and courier availability.
Weather and Transport Delays
Hot water systems are large, heavy products and cannot always be transported safely during rain or unsafe handling conditions.
Delivery timeframes may be affected if wet weather impacts loading, unloading, transport access or safe delivery conditions.
Express Delivery Refund
If your express delivery order takes longer than the estimated 1–4 business day express timeframe, your order will move to the standard 2–8 business day delivery timeframe and your express shipping charge will be refunded automatically.
Order Tracking
We will send your delivery details once your order has been dispatched or scheduled.
For supplied and installed orders, delivery timing may be coordinated around your selected installation period rather than sent as a separate courier-only delivery.
Need Help with Delivery?
Not sure whether to choose supply-only delivery or an optional install package? Contact our team before ordering and we can help you understand the best option for your product, location and timing.
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