Rheem 20 LPG Gas Hot Water System

Rheem 20 LPG Gas Hot Water System - Installed Today
Rheem 20 LPG Gas Hot Water System - Installed Today

Rheem 20 LPG Gas Hot Water System

Installed Today, Enjoyed Tomorrow. Seamless Service, Every Time
  • * 60Deg Unit May Require Restriction to 50Deg At Additional Cost
Regular price $849.00
  • Express Delivery to Metropolitan Cities
  • Over 90% of Systems Delivered Same Day
  • Secure payments
  • South East QLD Installation Available
  • Same Day Installation Option
  • In stock, ready to ship
  • Inventory on the way


Same day installation is only available business days (Monday-Friday EXC Public Holidays) with online purchases prior to 8am, all orders after 8am will be installed the following business day unless availability has been confirmed in writing prior. The installer will advise of installation time and where the customer is not available the installation will be moved to the following day.

All online packages are for a like for like (see definition below) EXTERNAL (outside building lines) replacement of existing compliant installation only and installation fees do not cover relocating the system, upgrades to current standards, electrical supply alterations outside of a standard disconnect/reconnect, upgrades due to insufficient gas, water or power supplies or repairs of any kind outside of the hot water system. All electrical hot water systems must be perpendicular to the wall with the electrical connection at the front and center facing forward.

All installations are for replacement of an existing system only (excluding water filters) and must be EXTERNAL to the building unless confirmed with installed today prior in writing. Please note where installed internally additional rates and conditions apply.

Installed Today will arrange a reputable installer to install your system when requested. All workmanship warranties will be between the purchaser and the installer. All product warranties will be handled by Installed Today.


Price for installation includes the valve kit only plus applicable basic sundries. Where required the installer will provide pricing for any additional work outside a standard like for like external installation not mentioned in rates below.

Please see rates below for any additional required work and all additional work is to be paid directly to the installer. Note some work may be mandatory to meet any legal or manufacturer requirements and will be added to your final invoice. Other work may be required if the selected system is not a like for like EXTERNAL replacement and only optional extras not required will be discussed prior to installation.

Where you require explicit costs prior to install please send a photo of the existing system to help@installedtoday for clarification at least 1 business day prior to installation if extra additional work is needed. Confirmation of photos being received and viewed will be sent via email.

Installers may send quotes reconfirming the rates below prior to install for approval along with same day payment conditions. Quoted installation rates apply only to payment at time of install of within 24hours of invoice issue only. Any discounts applied for prompt payment will be removed from quotes when paid outside the agreed time period. Any quotes issued will require approval prior to any installation taking place. 

Possible Mandatory Requirements for External Like for Like Replacements (added to invoice where legally or manufacturer required)
1. Gas main upgrades +$75pm
2. LPG Regulator Replacement - 250mj Manual +$250
3. LPG Regulator Replacement - 450mj Auto +$350
4. LPG Gas Bottle Restraint Set +$50
5. Additional pipework outside of package inclusions +$45pm supplied and fitted
6. Electrical extensions where the power does not reach the required connection point +$350
7. RCBO Safety switch where required if power is to be extended +$200
8. Internal Installations +$150
9. Internal Installations Requiring Safe Tray and Mildred Valve +$450
10. Water main location and/or subsurface relocation externally +$550
11. New concrete Support Bases +$80
12. New plastic pizza type support spacer +$50
13. Excavation $850m2
14. Element Swaps +$80
15. Fixture relocation or removal, inc access clearing or any disassembly required to access site (+$35 per 15minutes)
16. Two man install where access issues noted below are applicable and installation is not safe to be completed by a single person +$200

Optional Extras
17. Electrical new circuit +$600 includes circuit upto 10m in single phase
18. Hot water System Disposal exc Heat Pump and Solar +$80
19. Heat Pump/Solar system disposal +$120
20. Solar Removal from Roof Inc Crane Hire +$900
21. System Relocations inc Plumbing and Electrical +$1200
22. LPG Manifold - 3 Bottle +$200
23. LPG Manifold - 4 Bottle +$250
24. Key pickup and delivery for real estate +$75 per drop off/pickup

Two man install where access issues noted below are applicable and installation is not safe to be completed by a single person (+$200). Access for installation is to be free of stairs, steep driveways, through homes, over retaining walls, in ceilings. Unit must be able to be maneuvered by hand trolley from vehicle to installation position without being carried. Confirmation from installed today in writing of access suitability where any of the above conditions apply.


Like for like replacement includes the following replacement types below ONLY. Note all systems are for replacement installation only in an external compliant position. Please confirm the system will fit in the desired position prior to purchasing. If in doubt please send pictures to help@installedtoday.com.au to confirm.

A. Gas storage replaced with Gas Storage

B. Continuous Flow replaced with Gas Storage

C. Continuous Flow replaced with Continuous Flow (Note power point must be reused and/or preinstalled)

D. Electric Storage replaced with Electric Storage

E. Electric Storage replaced with Heat pump 

F. Heat pump replaced with Heat pump

G. Heat pump replaced with Electric Storage (May require electrician to extend circuit at additional cost)

Tax included. Shipping calculated at checkout.

From our customers


Great service and price, will only use JR Gas and Water from now on. Joshua and Sean turned up exactly when they said they would, and Brandon and Lachlan fixed an issue with our shower in 5 minutes!

Brisbane, QLD

Josh arrived on time to replace a hot water system with a friendly and positive attitude. Josh explained the maintenance process and cleaned up after himself. Job was completed within a very short turn around time from engaging in their services. Professional, competitive company with excellent communication. A credit to Jarred's organisation from his website, quote and invoicing to his staff member Josh. Highly recommended.

Wen J
Brisbane, QLD

Very happy with JR Gas and Water, for a new Rheem Steller hot water system installed last week. Sean the installer was very polite and friendly, professional. Owner Jarrod very professional and helpful. We have used this Company twice in two years with two properties. Many thanks.

Jacqui K
Brisbane, QLD

What a great experience. Needing hot water replacement. JR Gas & Water provided quick, easy and well defined scope of works. They were quick to respond. Tradies keep me informed before, during and after the job. Sean and Mark did a great job. Workmanship excellent and the price was good. Highly recommended. JR Gas and Water set the standard for customer service. Great job, well done and highly satisfied. Enviro heat Pump is awesome.

K Hain
Brisbane, QLD

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Los Angeles, CA

Contacted JR Gas and Water this morning regarding a faulty hot water system. As promised by the person I was talking to (unfortunately do not remember his name) Sean and Josh arrived on time. They were extremely professional, polite and quick. Everything went smoothly and left my place in a spotless condition. Should I require their service again, I will not hesitate to contact them. Highly highly recommended. Thanks again guys, you are champions.

Brisbane, QLD

Jared, Sean and Mark has done a fabulous job installing a new hot water system for me. The whole process from quote to installation took less than a week and it's painless! Thank you team for your prompt and professional work! We highly recommend JR gas and water.

Fei F
Brisbane, QLD

Maximize Efficiency with the Rheem Metro 20 Gas Continuous Flow Hot Water System

Exploring a hassle-free and efficient hot water solution for your home? The Rheem Metro 20 is a natural gas continuous flow heater that promises quick, consistent access to hot water for small to mid-sized spaces. In this article, we’ll assess its performance, energy savings, user experience, and any concerns to watch out for, equipping you with the knowledge to make an informed decision.

Key Takeaways

  • The Rheem Metro 20 is a compact, continuous flow gas water heater with a 6-star equivalent energy rating, equipped with Rheem’s Q Factor™ technology for quick hot water delivery with minimal fluctuations.

  • Rheem offers seamless installation and replacement services for the Metro 20, including a substantial warranty, clear detailing of potential additional costs, and a promise of hassle-free upgrade from old units.

  • The Rheem Metro 20 can be integrated with solar hot water systems for further energy savings and ecological benefits, with proper sizing and usage ensuring compliance with safety standards and maximized system efficiency.

Discover the Rheem Metro 20: Your Solution for Continuous Hot Water

Designed with convenience and efficiency in mind, the Rheem Metro 20 is a compact, continuous flow natural gas water heater with medium capacity. This makes it an ideal solution for homes with limited space, as well as small to medium-sized apartments and townhouses. But the Metro 20 is more than just compact; it’s also a powerhouse of performance.

Thanks to Rheem’s Q Factor™ technology, the Rheem Q Factor Metro 20 provides quick hot water with minimal fluctuations. Imagine stepping into your shower and having hot water at your fingertips in an instant, without any annoying temperature dips or spikes. That’s the seamless user experience the Rheem Metro 20 offers.

Performance is not the only thing the Metro 20 offers; it also boasts high energy efficiency. With a 6-star equivalent energy rating, the Metro 20 is designed to offer long-term savings on your energy bills. This means you can enjoy the comfort of rapid, reliable hot water delivery without the worry of skyrocketing energy costs.

Naturally, like any product, the Rheem Metro 20 is not without its flaws. There have been initial concerns over potential ignition failures and status indicator issues. Nonetheless, it should be noted that such issues are rare and often covered under the Metro 20’s comprehensive warranty.

In the realm of hot water systems, the Rheem Metro 20 stands out as a compact, energy-efficient solution that doesn’t compromise on performance. With its rapid hot water delivery and Q Factor™ technology, the Rheem Metro 20 is poised to transform your hot water experience.

Seamless Installation and Replacement Services

Rheem provides a smooth transition with professional services for both the installation of the new Rheem Metro 20 unit and the removal of your previous water heater. This means you won’t have to worry about the complexities of installation or the hassle of getting rid of your old unit.

The Rheem Metro 20 is backed by a substantial warranty, which includes 10 years on the heat exchange and 3 years on parts and labour. This warranty is supported by a national network of trained and qualified technicians ready to perform repairs and replacements, ensuring your system continues to deliver optimal performance.

The installation service fees cover the preset supply of the product at 50 degrees Celsius and connection to existing pipes. The specifics of the installation, labor fees, and booking are detailed for clarity, providing you with a complete understanding of the process and costs involved.

In certain cases, additional costs may be incurred for things like pipework modification, valves, and other adjustments required to upgrade from gas storage to gas continuous flow systems. These costs, varying between $500 and $1500, adhere to current regulations and are necessary for safe and efficient operation of your system.

Rheem’s commitment to seamless installation and replacement services ensures that upgrading to the Metro 20 is a smooth and hassle-free process. From initial setup to warranty-backed repairs and replacements, Rheem is there every step of the way, ensuring your hot water system delivers optimal performance for years to come.

Integrating with Solar Hot Water Systems

Integration of Rheem Metro 20 with solar hot water system for energy savings

The Rheem Metro 20 offers:

  • Compatibility with a solar hot water system for enhanced energy savings and ecological advantages

  • Integration with components such as solar collectors on the roof, well-insulated storage tanks, heat exchangers, pumps, and controllers

  • Professional installation

Integrating the Rheem Metro 20 with solar hot water systems can lead to significant energy savings and environmental benefits by reducing reliance on fossil fuels. This integration can be complemented by solar PV panels for even greater efficiency, turning your hot water system into a solar powerhouse.

Yet, it is critical to use the booster as instructed, timers are set to maintain the best and safest temperature of a minimum water temperature of 60°C for Plumbing Code compliance and shower functionality, and to maintain system efficiency. Proper use of these components is key to maximizing the benefits of solar integration while ensuring the safest temperature.

Proper sizing of the solar hot water system when combined with the Rheem Metro 20 is critical to providing sufficient hot water for your household and maximizing energy savings and system efficiency. This ensures you have plenty of hot water when you need it, without wasting energy on unnecessary heating.

Integrating your Rheem Metro 20 with a solar hot water system offers several benefits:

  • It is a smart move for your wallet, as it can help you save on energy costs.

  • It is a smart move for the planet, as it reduces your carbon footprint by harnessing the power of the sun.

  • You can enjoy plenty of hot water without relying solely on traditional energy sources.

Choosing the Right Model: Rheem Metro 20 vs. Other Options

The Rheem Metro 20, a medium capacity model, belongs to the Rheem continuous flow series that comprises continuous flow units of various capacities, like the smaller Rheem 12, Rheem Metro 16, and the larger Rheem Metro 26, suitable for different sizes of households. This means there’s a Rheem Metro model that’s just right for your specific needs.

The Rheem Metro 26L model, for instance, is particularly well-suited for larger households, capable of supplying hot water for multiple uses at the same time. This guarantees uninterrupted and consistent hot water for every family member.

All models in the Rheem Metro series, including the Metro 20 and propane models, are recognized for their high energy efficiency, with a 6-star energy rating. This means you can enjoy the peace of mind that comes with knowing your hot water system is operating at peak efficiency.

While installation costs start at $1099, the energy-efficient performance of the Rheem Metro series can lead to long-term savings. This makes the Rheem Metro series not just an investment in comfort, but also in energy efficiency and savings.

The Rheem Metro series competes with brands like the Rinnai B-series, which may have a stronger reputation for reliability. However, there have been some concerns with the Metro systems, such as ignition failures around the 8-10 year mark. It’s important to remember, though, that these issues are the exception rather than the rule and are typically covered under the Metro’s substantial warranty, showcasing Rheem Integrity.

Selecting the appropriate model is imperative to cater to your unique needs and preferences in a hot water system. With the Rheem Metro series, you have a range of options to choose from, each offering high energy efficiency and performance.

Maintenance Tips to Prolong Your Hot Water System's Life

Maintenance of Rheem Metro 20 hot water system for prolonged efficiency

Maintenance of your Rheem Metro 20 hot water system not only extends its life, it’s also about ensuring it continues to deliver optimal performance. One key maintenance tip is scheduling an annual inspection and professional servicing of the Metro 20, which helps to keep the system running efficiently and identify any potential issues early.

All repairs to the Rheem Metro 20 hot water system must be made by an approved plumber to ensure safe operation. This ensures your system is handled by professionals who understand its intricacies and can ensure it’s repaired correctly.

Likewise, using genuine spare parts and other components for maintenance and repair is vital for optimal performance and lifespan of the system. This not only ensures your system operates at peak performance but also helps to prolong its life.

Another important maintenance tip for extra safety is to check the LED display panel for error codes regularly and consult the owner’s manual or a professional for troubleshooting. This proactive approach can help you catch and address potential issues before they escalate into significant problems.

Keeping the exterior of the Rheem Metro 20 clean and free from dirt or debris is essential to prevent blockages and maintain proper airflow for combustion. Similarly, inspecting and cleaning the water filter or inlet screen periodically ensures that water flows smoothly and the system operates without interruption.

Regular flushing of the unit can help to clear out any sediment or buildup that may affect the system’s efficiency and longevity, including the heat exchanger. If your gas hot water temperature is higher than desired, the thermostat on the water heater may need to be adjusted downward by an approved plumber.

With these maintenance tips, you can help prolong the life of your Rheem Metro 20 hot water system and ensure it continues to deliver rapid, reliable hot water for many years to come.

Accessorize Your Rheem Metro 20 for Enhanced Performance

Remote Temperature Controller Options can be added to the Rheem Metro 20 gas continuous flow hot water system for improved functionality. These controllers allow users to set ideal temperatures for different applications, significantly enhancing user experience and safety by providing precise temperature control.

Using accessories like scale inhibitors can also extend the system’s operational life and maintain high performance. These inhibitors work to prevent the buildup of scale in your system, ensuring it continues to deliver hot water efficiently.

The Rheem Metro 20 isn’t just about hot water; it’s about delivering a hot water experience tailored to your specific needs. With the right accessories, you can enhance the performance and user experience of your Rheem Metro 20, making it not just a hot water system, but a vital part of your home comfort.


With its compact design, energy-efficient performance, and impressive features, the Rheem Metro 20 stands out as a top choice for hot water needs. Whether it’s integrating with solar hot water systems for added efficiency, choosing the right model for your household size, or maintaining your system for prolonged life, the Rheem Metro 20 offers a solution that’s tailored to your needs.

It’s not just about hot water; it’s about the comfort, efficiency, and peace of mind that comes with knowing you’ve chosen a hot water system that delivers on its promises. So, if you’re looking for a hot water system that’s compact, energy-efficient, and packed with features, the Rheem Metro 20 is a choice worth considering.

Frequently Asked Questions

Is Rheem a good brand for water heater?

Yes, Rheem is a good brand for water heaters because they offer a wide range of affordable and reliable products, including electric, gas, tankless, and instant hot water systems.

How much is Rheem Integrity 20?

The Rheem Integrity 20 costs $1299 fully installed at Installed Today.

Can the Rheem Metro 20 be integrated with a solar hot water system?

Yes, the Rheem Metro 20 can be integrated with a solar hot water system, offering increased energy savings and environmental benefits.

Are there different models of the Rheem Metro series to suit different household sizes?

Yes, the Rheem Metro series offers different capacity models to suit various household sizes, including the Rheem 12, Rheem Metro 16, and Rheem Metro 26.

What maintenance is necessary to prolong the life of my Rheem Metro 20?

To prolong the life of your Rheem Metro 20, regular maintenance such as annual inspections, using genuine spare parts, and regular system flushes are necessary. By following these steps, you can ensure the longevity and efficiency of your system.

    Installation Service (Optional):
    For your convenience, we offer an optional installation service through our network of trusted and professional contractors. Please note, the installation service is a separate arrangement directly between you and the contractor. Installation fees are to be paid directly to the contractor. We have carefully selected contractors based on their expertise and customer service to ensure you receive the best installation experience.

    How It Works:

    1. Select Installation Service: Indicate your interest in installation service during the checkout process.
    2. Contractor Assignment: We will assign a certified contractor from our network to handle your installation.
    3. Payment for Installation: Please be aware that the payment for the installation service is to be made directly to the contractor. We do not collect installation charges on behalf of the contractor.
    4. Schedule Your Installation: The assigned contractor will contact you to schedule the installation at your convenience.
    5. Direct Support: For any questions or support related to the installation process, please direct your inquiries to the contractor.

    Please Note: Our role is to supply the product and facilitate the connection with a certified contractor for installation services. All agreements, payments, and warranties related to the installation are between you and the contractor.

    Experience the "Installed Today" Difference with Our Verified Installers

    When you choose "Installed Today" for your installation needs, you're not just getting a product; you're gaining access to a network of rigorously verified installers dedicated to providing you with an exceptional service experience. Here's what you can expect when you opt for an installation by an "Installed Today" verified installer:

    Professional and Efficient Service

    • Prompt Communication: Our verified installers will contact you within 2 business hours of receiving your order details to confirm and begin scheduling your installation at the earliest convenience.
    • Expert Installation: All "Installed Today" installers are highly skilled and qualified, ensuring your product is installed according to the highest industry standards and specific regulations in your area.
    • Clear and Professional Communication: From the moment they receive your order until the completion of your installation, our installers maintain clear and professional communication, providing you with all necessary information regarding your installation.

    Peace of Mind

    • Insurance and Liability: Every "Installed Today" verified installer maintains comprehensive insurance coverage, giving you peace of mind knowing you're protected throughout the installation process.
    • Warranty and Quality Assurance: Enjoy a warranty on your installation, guaranteeing rectification work at no additional charge in the unlikely event of any deficiencies. Our installers strive to achieve a minimum 4.5-star average rating across major review platforms, reflecting our commitment to excellence and customer satisfaction.

    Customer-Centric Policies

    • Customer Dispute Resolution: In the rare event of a dispute, our installers are committed to acknowledging and initiating the resolution process within 1 business day, aiming for a swift and satisfactory resolution within 5 business days.
    • Rectification Work Timeframes: Should any rectification work be necessary, it will be acknowledged within 1 business day and completed within 2 business days, ensuring minimal inconvenience to you.

    Additional Services at Transparent Rates

    • Beyond Basic Installation: Our verified installers offer a range of additional services to complement your installation. All available services and their set rates are communicated upfront, ensuring no surprises.

    By choosing "Installed Today," you're not just installing a product; you're investing in a seamless, quality service that values your time and peace of mind. Trust in our verified installers to exceed your expectations with their professionalism, expertise, and commitment to excellence.

    This product description outlines the benefits and assurances provided by "Installed Today" verified installers, designed to inform and reassure customers about the high level of service they can expect.


    Greater Brisbane and Gold Coast (EXCLUDING BAY ISLANDS) - 1 business day

    Metropolitan Cities - Up to 3 Business Days

    Non-Serviced Metropolitan Areas (confirmation via email to availability only) - Upto 10 business days


    Greater Brisbane and Gold Coast (EXCLUDING BAY ISLANDS) - Up to 2 business days

    Metropolitan Cities - Up to 4 Business Days

    Non-Serviced Metropolitan Areas (confirmation via email to availability only) - Upto 10 business days


    Greater Brisbane and Gold Coast - up to 5 business days

    Metropolitan Cities & Centres - Up to 10 Business Days



    -Gold Coast

    -Sunshine Coast


    -Coffs Harbour













    -Harvey Bay



    -Tweed Heads


    Brand - Rheem

    Model - 876620

    Volume (L) - 20

    Height (mm) - 580

    Width (mm) - 355

    Weight (kg) - 16

    Energy Rating - 6.0/6

    Made In - Japan

    Made By - Rheem

    Maximum Warranty - 10years

    Internal Material - NA

    Noise Level (dBa) - NA

    Recommend Occupants - 1-7

    Recommended Bathrooms - 1-2

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