RHEEM 16L LPG CONTINUOUS FLOW HOT WATER
Rheem 16L LPG Gas Continuous Flow Hot Water System 50°C – 876A16PF
The Rheem 16L LPG Gas Continuous Flow Hot Water System 50°C is a compact outdoor water heater designed for apartments, townhouses, granny flats and smaller homes wanting continuous hot water without a storage cylinder.
The 876A16PF is the propane version of Rheem's 16L 50°C continuous-flow water heater. It provides 16 L/min nominal hot-water capacity at a 25°C temperature rise, a 6 Star energy rating, a 50°C factory preset outlet temperature and nominal gas consumption of 126 MJ/hr.
Installed Today offers the Rheem 16L LPG as a supply-only gas water heater or with supply and installation across eligible Brisbane and Gold Coast service areas.
Rheem 16L LPG at a glance: model 876A16PF, propane gas, 16 L/min at a 25°C rise, 10 L/min at a 40°C rise, 50°C factory preset outlet temperature, 6 Star rating, 126 MJ/hr gas input, outdoor-only installation, 120 kPa minimum water pressure for rated performance, 1000 kPa maximum mains pressure and up to 12 years heat-exchanger coverage for qualifying single-family domestic installations.
ABOUT THE SYSTEM
About the Rheem 16L LPG Continuous Flow Water Heater
The Rheem 16L heats water as it passes through the appliance instead of maintaining a tank of stored hot water.
When a suitable hot-water outlet is opened, the appliance detects demand and operates its electronic ignition, gas burner and combustion controls to heat water while it is being used.
The compact wall-mounted format can suit smaller properties and compatible LPG replacement installations where gas supply, water pressure, electricity and outdoor clearances meet Rheem's requirements.
IMPORTANT GAS TYPE
876A16PF Is the Propane Model
This page covers the Rheem 876A16PF propane model.
Rheem's current technical documentation identifies the current lead-free technical designation as 876A16PF-LF. In Rheem's model coding, P denotes propane, F denotes frost protection and -LF denotes current lead-free certification.
The propane and Natural Gas versions are separately configured appliances and should not be treated as interchangeable.
Confirm the gas type shown on the appliance rating label and the property's LPG supply before installation.
WHO IT SUITS
Who Is the Rheem 16L LPG Best For?
Apartments & Townhouses
The compact continuous-flow format can suit smaller properties where a large storage cylinder is unnecessary.
Around 1.5 Bathrooms
Rheem's current product information places the 16L model at approximately 1.5 bathrooms, subject to climate and actual fixture demand.
Propane Replacements
The 876A16PF can suit replacement of an existing outdoor LPG continuous-flow system where gas supply, plumbing, power and clearances remain suitable.
PRODUCT AT A GLANCE
Rheem 16L LPG Key Details
16 L/min
At 25°C Rise
6 Star
Energy Rating
126 MJ/hr
Gas Input
50°C
Factory Preset
FLOW PERFORMANCE
16 L/min Continuous Flow Performance
The advertised 16L rating is measured at a 25°C water-temperature rise.
When the incoming water must be heated through a larger temperature difference, the available flow decreases.
| Temperature Rise | Rheem 16L Published Capacity |
|---|---|
| 25°C Rise | 16 L/min nominal capacity |
| 40°C Rise | 10.0 L/min water-heating capacity |
Actual hot-water flow at fixtures also depends on incoming water temperature, supply pressure, LPG supply, gas pipe sizing, fixture flow rates and simultaneous demand.
BATHROOM SIZING
How Many Bathrooms Can the Rheem 16L Supply?
Rheem currently lists the 16L model as suitable for approximately 1.5 bathrooms.
This should be treated as a manufacturer sizing guide rather than a guarantee of simultaneous unrestricted shower and fixture flow.
Incoming water temperature, shower flow rates, water pressure, propane supply and household usage all affect actual performance.
MINIMUM OPERATING FLOW
Low-Flow Operation
Rheem's current 16L plumbers' information lists a minimum operating flow rate of 1.5 L/min.
The April 2025 Owner's Guide separately states that the burners will not light below 2.0 L/min and uses 2.0 L/min as the commissioning minimum operating-flow check.
Because Rheem currently publishes these figures in different technical contexts, the current instructions and the actual supplied appliance should be followed when assessing low-flow operation.
50°C MODEL
Factory Preset to 50°C
The 876 series is Rheem's 50°C factory preset continuous-flow range.
Rheem's current installation instructions state that an 876-series water heater delivers water not exceeding 50°C when installed in the approved configuration.
Rheem's 16L plumbers' information identifies the 50°C 876A16 as requiring no separate tempering valve in its normal compliant configuration.
Specific plumbing arrangements can still require additional temperature-control measures. The 876-series 50°C model should not be confused with Rheem's separate 874-series higher-temperature model.
RHEEM TECHNOLOGY
Rheem Q Factor™ & FlameSafe® Protection
Rheem Q Factor™
Rheem describes Q Factor™ as technology designed to provide rapid hot water while reducing temperature fluctuations as continuous-flow demand changes.
FlameSafe® Protection
FlameSafe® overheat protection is designed to shut down the appliance before an overheating condition develops.
TECHNICAL DETAILS
Rheem 16L LPG 50°C Specifications
| Specification | Rheem 16L LPG |
|---|---|
| Brand | Rheem |
| Range | Gas Continuous Flow 12–26L |
| Model Family | 876A16 |
| Propane Product Code | 876A16PF |
| Current Technical Designation | 876A16PF-LF |
| Gas Type | Propane / LPG |
| Installation | Outdoor only |
| Factory Preset Outlet Temperature | 50°C |
| Nominal Capacity @ 25°C Rise | 16 L/min |
| Water Heating Capacity @ 40°C Rise | 10.0 L/min |
| Manufacturer Bathroom Guide | Approximately 1.5 bathrooms |
| Energy Rating | 6 Star |
| Nominal Gas Consumption | 126 MJ/hr |
| Minimum Propane Supply Pressure | 2.75 kPa |
| Maximum Propane Supply Pressure | 3.50 kPa |
| Minimum Water Supply Pressure | 120 kPa for rated flow and performance |
| Maximum Mains Water Pressure | 1000 kPa |
| Internal Relief Valve Setting | 1750 kPa |
| Plumbers' Sheet Minimum Operating Flow | 1.5 L/min |
| Current Owner's Guide Low-Flow Figure | 2.0 L/min |
| Hot Water Connection | R 3/4 |
| Cold Water Connection | R 3/4 |
| Gas Connection | R 3/4 |
| Electrical Supply | 220–240V AC, 50Hz |
| Power Connection | Lead and plug to a suitable weatherproof GPO |
| Lead-Free Compliance | Current -LF technical model complies with applicable NCC lead-free requirements |
| Plumbers' Sheet Empty Weight | Approx. 16kg |
| April 2025 Manual Unpackaged Weight | Approx. 17.5kg |
Rheem's 16L plumbers' sheet lists approximately 16kg empty, while the April 2025 Owner's Guide technical table lists 17.5kg unpackaged. Confirm against the actual supplied unit where handling weight is critical.
DIMENSIONS
Rheem 16L LPG Dimensions
519mm
Body Height
355mm
Width
188mm
Depth
16–17.5kg
Published Weight*
Rheem's technical drawing shows an overall vertical installation envelope of approximately 585mm once the lower connection area is included.
*Rheem publishes approximately 16kg on the 16L plumbers' information and 17.5kg unpackaged in the April 2025 Owner's Guide.
OUTDOOR INSTALLATION
The Rheem 16L LPG Is Outdoor Only
Rheem's current installation instructions specify the A16 continuous-flow water heater for outdoor installation only.
The appliance must be installed vertically upright with the gas, water and electrical connections on the underside and securely fixed to a suitable wall or frame.
The unit must remain safely accessible for servicing, with the air inlet and flue terminal kept clear of vegetation and other obstructions.
FLUE CLEARANCES
Outdoor Flue-Terminal Clearance Requirements
The final installation location must comply with Rheem's instructions, AS/NZS 5601.1 and applicable local requirements.
- At least 300mm from the top of the flue terminal to eaves
- At least 300mm horizontally from the flue terminal to relevant building openings
- At least 1500mm vertically from the flue terminal to relevant openings
- At least 300mm horizontally from a return wall or external corner
- At least 1500mm to an opening in the direction of flue discharge
- At least 500mm to a fence, wall or other obstruction in the direction of discharge
- More than 450mm to an unobstructed property boundary in the direction of discharge
- Sufficient front clearance to remove the complete front panel for service
These are manufacturer guide extracts only. The licensed gas fitter must assess the actual site against current gas-installation requirements.
COVERED AREAS
Special Propane Requirements for Covered Locations
An outdoor gas continuous-flow water heater installed beneath a partially or fully covered area must satisfy Rheem's requirements and AS/NZS 5601.1 for ventilation and safe dispersion of combustion products.
Rheem specifically states that A16PF propane models are not certified for use with either the Rheem Flue Terminal Diverter or Extended Flue Terminal Diverter.
This means LPG installation beneath eaves, roofed areas, balconies or similar covered locations requires careful site assessment rather than relying on a flue-diverter accessory.
WATER PRESSURE
Rheem 16L Water Pressure Requirements
Rheem specifies a minimum mains water pressure of 120 kPa to achieve the rated flow and performance of the appliance.
The maximum mains water-supply pressure is 1000 kPa.
Where incoming supply pressure can exceed this value, Rheem requires an approved pressure-limiting valve without non-return characteristics.
The appliance incorporates an internal relief valve with a setting of 1750 kPa.
Rheem does not recommend installing this model on a low-pressure water supply.
PROPANE SUPPLY
Gas Supply & Pipe Sizing Matter
The Rheem 16L has a nominal gas input of 126 MJ/hr. The LPG regulator, cylinders or other propane supply arrangement and gas pipework must be capable of supplying the appliance correctly under operating load.
Rheem's current technical data specifies propane supply pressure from approximately 2.75 kPa to 3.50 kPa under the manufacturer's conditions.
Gas pipe sizing must be determined by the licensed gas fitter from the actual pipe length, regulator arrangement, connected gas load and applicable gas-installation requirements.
ELECTRICAL SUPPLY
The Rheem 16L LPG Also Requires Electricity
Although propane provides the heat, the appliance also requires electricity for its electronic controls, ignition, combustion fan and frost-protection system.
Rheem's current installation instructions specify a 220–240V AC, 50Hz electrical supply using the appliance's factory power lead and plug with a suitable weatherproof general-purpose outlet.
The electrical outlet must be positioned clear of the flue exhaust, draining water, gas supply pipe and water connections.
TEMPERATURE CONTROLLERS
Optional Rheem Temperature Controllers
Rheem allows compatible Standard temperature controllers to be fitted to approved single-water-heater installations.
Kitchen Controller
A compatible Rheem kitchen controller can provide convenient user temperature selection.
Bathroom 1 Controller
A compatible Bathroom 1 controller can provide temperature selection and priority control.
Bathroom 2 Controller
A compatible Bathroom 2 controller can be included where the approved controller configuration allows it.
For an 876-series water heater, the maximum available delivery-temperature setting remains 50°C.
Rheem's Standard controllers are intended for single-water-heater installations and are not suitable where multiple continuous-flow units are manifolded together.
ACCESSORIES
Rheem 16L Accessory Options
Pipe Cover – 299430
Rheem lists a compatible silver pipe cover to house suitable pipework beneath the water heater.
Recess Box – 299427
A compatible recess box is available for approved recessed wall installations.
Security Cage – 299867
Rheem lists a security cage as an optional accessory for compatible continuous-flow installations.
Wall Mount Security Kit – 299868
Rheem also lists a compatible wall-mount security kit for the 16L range.
16L VS 20L
Rheem 16L vs 20L Continuous Flow
| Feature | Rheem 16L | Rheem 20L |
|---|---|---|
| Nominal Flow @ 25°C Rise | 16 L/min | 20 L/min |
| Water Heating @ 40°C Rise | 10.0 L/min | 12.5 L/min |
| Rheem Bathroom Guide | Approx. 1.5 bathrooms | Approx. 2 bathrooms |
| Nominal Gas Consumption | 126 MJ/hr | 157 MJ/hr |
The 20L offers greater flow capacity but also requires more gas input. Select system size from actual household demand and the property's gas-supply capacity.
50°C VS HIGHER TEMPERATURE
Rheem 16L 50°C vs 60°C
50°C – 876 Series
The 876A16 is Rheem's factory 50°C temperature-limited version for suitable domestic applications.
60°C – 874 Series
The separate 874A16 can deliver higher-temperature water and may require additional temperature-limiting equipment for personal-hygiene outlets.
Choose the temperature version required by the property's plumbing layout and compliance requirements rather than treating the two models as interchangeable.
INSTALLATION REQUIREMENTS
What Is Required to Install the Rheem 16L LPG?
Rheem requires installation and servicing to be completed by a qualified person in accordance with its instructions and applicable gas, plumbing and electrical requirements.
- Correct 876A16PF propane model
- Propane supply matched to the appliance rating label
- Outdoor-only compliant installation position
- Correct flue-terminal clearances
- Secure vertical wall or frame mounting
- LPG supply capable of supporting 126 MJ/hr
- Correctly sized gas pipework
- R 3/4 gas connection
- R 3/4 hot and cold water connections
- Minimum 120 kPa water pressure for rated performance
- Pressure limiting where mains pressure can exceed 1000 kPa
- Suitable water and gas isolation valves
- Weatherproof 220–240V AC electrical outlet
- Controller wiring where optional controllers are selected
- Safe service access around the appliance
- Unobstructed air inlet and flue terminal
MAINTENANCE
Rheem 16L LPG Maintenance
Routine Owner Checks
Keep the area around the appliance, air inlet and flue terminal clear of vegetation, insects and other obstructions and follow Rheem's current maintenance instructions.
Major Service Every 5 Years
Rheem recommends a major service by qualified personnel every five years, including gas-pressure checks, burner inspection and cleaning, line-strainer cleaning and inspection of connections.
Internal servicing, gas adjustments and appliance repair must only be completed by appropriately qualified personnel.
WARRANTY
Rheem 16L LPG Warranty
Rheem's current warranty for A16 continuous-flow models manufactured after 1 April 2025 separates initial all-component coverage from the longer heat-exchanger parts coverage.
| Coverage | Rheem Warranty |
|---|---|
| All Components – All Installations | Year 1 – repair or replacement of the faulty component including labour |
| All Components – Qualifying Single-Family Domestic Dwelling | Years 2–3 – repair or replacement of the faulty component including labour |
| Heat Exchanger – Qualifying Single-Family Domestic Dwelling | Years 4–12 – replacement heat exchanger supplied free of charge |
| Heat Exchanger Labour – Years 4–12 | Installation and repair labour is the owner's responsibility |
Rheem summarises the qualifying domestic coverage as 12 years parts and 3 years labour on the heat exchanger plus 3 years parts and labour on other components.
For other installation types, different coverage applies. Full Rheem warranty conditions, exclusions and water-supply requirements apply.
SUPPLY ONLY
Buy the Rheem 16L LPG Supply Only
Choose supply only if you require the Rheem 876A16PF and already have appropriately licensed gas and plumbing installation arranged.
The supply-only price covers the water heater itself. Installation, LPG regulator or supply changes, gas pipe alterations, water valves, electrical work, plumbing changes, accessories, old-system removal and disposal are separate unless specifically included in the order.
Before ordering, confirm the property uses the correct propane supply and that gas capacity, water pressure, electrical supply and the proposed outdoor location are suitable.
SUPPLY & INSTALL
Rheem 16L LPG Supplied & Installed
Supply Only
Order the 876A16PF where compliant licensed gas, plumbing and electrical requirements are already arranged.
Brisbane Installation
Eligible Brisbane customers can check supply-and-install options for replacement of a compatible outdoor LPG continuous-flow water heater.
Gold Coast Installation
Eligible Gold Coast customers can also check installation options including LPG supply, gas pipe sizing, water pressure, electrical supply, wall location and flue clearances.
AUSTRALIA-WIDE SUPPLY
Buy the Rheem 16L LPG Across Australia
Installed Today offers supply-only ordering across supported Australian delivery areas, subject to product availability, with local supply-and-install options available in eligible Brisbane and Gold Coast locations.
Customers elsewhere can arrange compliant installation through appropriately licensed local trades.
Brisbane
Gold Coast
Sydney
Melbourne
Adelaide
Perth
BRISBANE INSTALLATION
Rheem 16L LPG Installation Brisbane
Eligible Brisbane customers can order the Rheem 16L LPG with a local installation option where available.
A compatible replacement is generally more straightforward where the existing appliance is already an outdoor LPG continuous-flow water heater and the propane supply, gas pipework, water connections, power provision and flue clearances remain suitable.
The appliance body is approximately 519mm high × 355mm wide × 188mm deep, but suitable installation clearances and service access are still required.
GOLD COAST INSTALLATION
Rheem 16L LPG Installation Gold Coast
Eligible Gold Coast customers can also check supplied-and-installed options for the Rheem 16L LPG.
Before installation, confirm the property's propane supply and check regulator capacity, gas pipe sizing, mains water pressure, plumbing, weatherproof power, wall position, flue clearance and removal requirements for the existing water heater.
WHAT MAY REQUIRE EXTRA WORK
Check These Items Before Ordering Installation
- Changing from Natural Gas to propane
- Relocating the water heater
- Undersized LPG pipework
- LPG regulator or supply alterations
- Insufficient propane supply capacity
- Old or non-compliant water valves
- Additional hot or cold water pipework
- Low or excessive water pressure
- New or relocated weatherproof electrical outlet
- Controller installation or wiring
- Non-compliant flue-terminal clearances
- Covered-area installation complications
- Wall mounting or recess-box work
- Removal and disposal of the existing water heater
COMMON QUESTIONS
Questions About the Rheem 16L LPG 50°C
What is the Rheem 16L LPG model number?
The propane 50°C product code is 876A16PF. Rheem's current technical documentation identifies the lead-free technical designation as 876A16PF-LF.
Is this model LPG or Natural Gas?
This page covers the propane LPG model. The Natural Gas version is separately configured.
What is the flow rate?
Rheem publishes 16 L/min at a 25°C temperature rise and 10.0 L/min at a 40°C rise.
How many bathrooms is the Rheem 16L suitable for?
Rheem's current product information lists the 16L model for approximately 1.5 bathrooms. Actual simultaneous performance depends on site conditions and household demand.
What is the energy rating?
The Rheem 16L has a 6 Star gas energy rating.
What is the gas consumption?
Rheem specifies nominal gas consumption of 126 MJ/hr.
What propane pressure does it require?
Rheem's current technical data specifies approximately 2.75 kPa minimum and 3.50 kPa maximum propane supply pressure under its stated conditions.
What is the minimum water pressure?
Rheem specifies 120 kPa minimum mains water pressure to achieve rated flow and performance.
What is the maximum water pressure?
Rheem specifies 1000 kPa maximum mains water pressure.
What is the relief-valve setting?
The current Rheem installation manual specifies an internal relief-valve setting of 1750 kPa.
What is the minimum operating flow rate?
Rheem's current 16L plumbers' information lists 1.5 L/min, while its April 2025 Owner's Guide uses 2.0 L/min as the burner and commissioning low-flow figure. Follow the documentation supplied with the actual appliance.
What connections does it use?
The hot water, cold water and gas connections are all R 3/4.
Can the Rheem 16L LPG be installed indoors?
No. Rheem specifies the appliance for outdoor installation only.
Does it require electricity?
Yes. The appliance requires 220–240V AC, 50Hz power for its electronic controls, ignition, combustion fan and frost protection.
What are the dimensions?
The appliance body is approximately 519mm high × 355mm wide × 188mm deep.
How much does the Rheem 16L weigh?
Rheem's 16L plumbers' information lists approximately 16kg, while the April 2025 Owner's Guide lists approximately 17.5kg unpackaged.
What does the 50°C model mean?
The 876 series is Rheem's factory 50°C temperature-limited continuous-flow model.
Does the 50°C model need a tempering valve?
Rheem's current 16L plumbers' information identifies the 876A16 50°C model as requiring no tempering valve in the normal compliant configuration. Particular installations can still require additional temperature control.
Can temperature controllers be fitted?
Yes. Rheem lists compatible Kitchen, Bathroom 1 and Bathroom 2 Standard controllers for approved single-water-heater installations.
Can the propane model use a Rheem flue diverter?
No. Rheem states that A16PF propane models are not certified for installation with either its Flue Terminal Diverter or Extended Flue Terminal Diverter.
What accessories are available?
Rheem lists a pipe cover, recess box, security cage and wall-mount security kit for compatible installations.
How often should it be serviced?
Rheem recommends a major service by qualified personnel approximately every five years, together with routine checks that the appliance area, air inlet and flue terminal remain clear.
What is the warranty?
For a qualifying single-family domestic dwelling, Rheem provides parts-and-labour coverage on all components through Year 3 and replacement heat-exchanger parts through Year 12, with heat-exchanger installation and repair labour after Year 3 being the owner's responsibility.
Can I buy the Rheem 16L LPG supply only?
Yes. Installed Today offers a supply-only pathway where compliant licensed installation is already arranged.
Can Installed Today install the Rheem 16L LPG?
Supply-and-install options are available in selected Brisbane and Gold Coast service areas. Final requirements depend on propane supply, gas pipe capacity, mains water pressure, plumbing, electrical supply, outdoor wall position, flue clearances and site compliance.
WHY INSTALLED TODAY
Why Order the Rheem 16L LPG From Installed Today?
Supply Only
Unit Ordering
16 L/min
Continuous Flow
50°C
Preset Model
Brisbane & Gold Coast
Installation Options
Installed Today provides a clear pathway to order the Rheem 16L LPG as a product-only purchase or combine it with an eligible local installation option. Confirm propane supply, gas pipe sizing, water pressure, electrical supply, outdoor clearances, access and old-system removal requirements before checkout.
FINAL CHECK
Is the Rheem 16L LPG 50°C Right for You?
The Rheem 876A16PF is suited to smaller properties wanting a compact outdoor propane continuous-flow water heater with 16 L/min nominal flow at a 25°C rise, a factory 50°C outlet setting and Rheem's 6 Star continuous-flow platform.
Before ordering, confirm that the property uses the correct propane supply, that the LPG regulator and pipework can support the 126 MJ/hr appliance, that mains water pressure is adequate and that a compliant outdoor location with suitable flue clearances and weatherproof power is available. Choose supply only where licensed installation is already arranged, or check Installed Today's Brisbane and Gold Coast installation options.
Tempering valve information:
Where a hot water system is capable of delivering water above 50°C, a compliant tempering valve must be installed to control the temperature delivered to personal hygiene fixtures such as showers, baths, basins, and bathroom outlets. This helps reduce the risk of scalding and assists with meeting plumbing compliance requirements.
A tempering valve blends hot and cold water to deliver a safer controlled outlet temperature to required fixtures. The hot water unit itself may store water at a higher temperature, but the water delivered to personal hygiene outlets must be controlled where required by plumbing regulations.
If your property already has a suitable, compliant tempering valve installed, your licensed plumber can assess whether it is appropriate for use with the new hot water system. Existing valves may not always be suitable due to age, condition, compliance requirements, valve type, location, or system compatibility.
If a compliant tempering valve is not already installed, or if the existing valve is unsuitable, one must be supplied and installed by a licensed plumber as part of the hot water installation.
Tempering valves are not automatically included with every supply-only hot water unit unless specifically selected, listed as included, or purchased as part of a suitable valve kit. If a tempering valve is required, please purchase the appropriate valve kit with your order or arrange for your licensed installer to supply and install the correct tempering valve on site.
It is the customer’s responsibility to ensure the installation is completed by appropriately licensed trades and that all required valves, fittings, electrical work, plumbing work, and compliance requirements are allowed for as part of the installation.
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Whether you already know exactly what you need or you are still comparing options, Installed Today gives you a clearer way to buy the right product for your home, budget and timing.
Why Customers Choose Installed Today
Supply Only or Optional Installation
Choose the product on its own, or add installation where available on selected products and in eligible service areas. This gives you the flexibility to order the way that suits you best.
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See the product price upfront, then review available installation options and common add-ons before placing your order. You can check the package total before checkout, instead of waiting on basic pricing just to get started.
Product Details That Actually Help
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Common Installation Add-Ons Available
Where relevant, you can add common installation extras such as valve kits, bases, access-related items, removal, electrical options or other site-specific upgrades before checkout.
Built Around Brisbane and Gold Coast Homes
Our product and installation options are selected with common Brisbane and Gold Coast homes in mind, including local water quality, access issues, plumbing layouts, replacement requirements and typical installation conditions.
One Simple Order
Add the product and selected options to cart in one order, instead of trying to organise separate suppliers, installers, parts and payments yourself.
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Designed to Make Your Decision Easier
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Instead of guessing what is included, waiting for basic pricing or trying to work out which extras may be needed, you can review the product, compare your options and move forward with confidence.
Choose supply only if you just need the product.
Choose an optional supplied and installed package where installation is available and you want the product and selected install options organised in one order.
Add common extras before checkout if your job needs additional parts, removal, access support or site-specific options.
It is a simpler way to organise the product, the selected extras and the parts of the job that matter most.
Important Installation Note
Installation availability, inclusions and add-ons vary by product type, service area, site access, existing services, selected options and property requirements.
Some jobs may require additional work, upgrades or checks before installation can proceed. Final suitability may need to be confirmed based on site conditions, plumbing, electrical requirements, valves, drainage, access and compliance requirements.
Supply-only orders do not include installation, old unit removal, disposal, valve kits, electrical work, plumbing alterations or compliance upgrades unless these are clearly selected or included in your order.
Fast Delivery and Install-Aligned Shipping
Installed Today makes delivery simple, whether you are ordering supply-only or choosing an optional install package.
For supply-only orders, you can select from available delivery options at checkout. For eligible orders with installation selected, shipping is included and coordinated to align with your selected installation period where possible.
Delivery Options
Same Day Delivery
Same day delivery may be available for selected hot water systems in Brisbane and Gold Coast metro areas when ordered before 7:00am.
Availability depends on stock, courier capacity, delivery location, product type and safe transport conditions.
Express Delivery
Express delivery is available on selected products and locations, with an estimated delivery timeframe of 1–4 business days.
Standard Delivery
Standard delivery is available on selected products, with an estimated delivery timeframe of 2–8 business days.
Free Shipping with Installation
When you select an eligible installation package, delivery is included as part of the supplied and installed order.
Your product delivery will be organised to align with your selected installation period where possible, helping avoid separate courier timing, storage issues or delays between delivery and installation.
Fast Metro Delivery
Most hot water orders in metro areas are delivered quickly, with many arriving within 1 business day depending on stock, location, order time and courier availability.
Weather and Transport Delays
Hot water systems are large, heavy products and cannot always be transported safely during rain or unsafe handling conditions.
Delivery timeframes may be affected if wet weather impacts loading, unloading, transport access or safe delivery conditions.
Express Delivery Refund
If your express delivery order takes longer than the estimated 1–4 business day express timeframe, your order will move to the standard 2–8 business day delivery timeframe and your express shipping charge will be refunded automatically.
Order Tracking
We will send your delivery details once your order has been dispatched or scheduled.
For supplied and installed orders, delivery timing may be coordinated around your selected installation period rather than sent as a separate courier-only delivery.
Need Help with Delivery?
Not sure whether to choose supply-only delivery or an optional install package? Contact our team before ordering and we can help you understand the best option for your product, location and timing.
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