RHEEM 26L LPG CONTINUOUS FLOW HOT WATER
Rheem 26L LPG Gas Continuous Flow Hot Water System 50°C – 876A26PF
The Rheem 26L LPG Gas Continuous Flow Hot Water System 50°C is a compact outdoor water heater designed for medium to larger households wanting continuous-flow hot water without a storage cylinder.
The 876A26PF is the propane version of Rheem's 26L 876-series water heater. It provides 26 L/min nominal hot-water delivery at a 25°C temperature rise, a 6 Star energy rating, a 50°C factory preset outlet temperature and a nominal gas input of 199 MJ/hr.
Installed Today offers the Rheem 26L LPG as a supply-only gas water heater or with supply and installation across eligible Brisbane and Gold Coast service areas.
Rheem 26L LPG at a glance: model 876A26PF, propane gas, 26 L/min at a 25°C rise, 16.2 L/min at a 40°C rise, 50°C factory preset outlet temperature, 6 Star rating, 199 MJ/hr gas input, outdoor-only installation, 120 kPa minimum water pressure for rated performance, 1000 kPa maximum mains pressure and up to 12 years heat-exchanger coverage for qualifying single-family domestic installations.
ABOUT THE SYSTEM
About the Rheem 26L LPG Continuous Flow Water Heater
The Rheem 26L heats water as it passes through the appliance rather than storing a tank of hot water.
When a suitable hot-water tap is opened, the appliance detects water flow, ignites the gas burner and heats the water to the selected outlet temperature. Once demand stops, the burner shuts down.
This allows continuous hot-water operation for as long as adequate water, propane gas and electrical supplies remain available and household demand stays within the water heater's operating capacity.
IMPORTANT GAS TYPE
876A26PF Is the Propane Model
This page covers the Rheem 876A26PF propane model.
Rheem's current technical model designation may also appear as 876A26PF-LF, with the P identifying propane, F identifying frost-protection configuration and LF identifying current lead-free compliance.
The propane version must not be confused with the separately configured Natural Gas model.
Important: Rheem's current installation manual states that the propane model is designed to operate on propane only. Propane/butane mixtures such as automotive LP gas must not be used.
WHO IT SUITS
Who Is the Rheem 26L LPG Best For?
Medium to Larger Homes
The 26L model provides more flow capacity than Rheem's smaller 12L, 16L and 20L continuous-flow models.
Higher Hot-Water Demand
Rheem's current product information places the 26L around the two to 2.5 bathroom category, with actual performance dependent on incoming water temperature and simultaneous demand.
Propane Properties
The 876A26PF suits properties with a compliant propane supply, correctly sized gas pipework and a suitable outdoor installation position.
PRODUCT AT A GLANCE
Rheem 26L LPG Key Details
26 L/min
At 25°C Rise
6 Star
Energy Rating
199 MJ/hr
Gas Input
50°C
Factory Preset
FLOW PERFORMANCE
26 L/min Continuous Flow Performance
The advertised 26L capacity is measured at a 25°C water-temperature rise. As a continuous-flow appliance is required to raise the incoming water temperature further, the available flow rate reduces.
| Temperature Rise | Rheem 26L Published Capacity |
|---|---|
| 25°C Rise | 26 L/min nominal capacity |
| 40°C Rise | 16.2 L/min water-heating capacity |
Actual flow at fixtures also depends on incoming water temperature, supply pressure, gas supply, pipe sizing, fixture flow rates and how many outlets are operating at the same time.
BATHROOM SIZING
How Many Bathrooms Can the Rheem 26L Supply?
Rheem's current product page places the 26L model in the 2 to 2.5 bathroom range, although its feature text also describes 26 L/min at a 25°C rise as suitable for two bathrooms.
This should be treated as a sizing guide rather than a guarantee of simultaneous full-flow operation at every outlet.
Climate, incoming cold-water temperature, shower flow rates, gas supply and simultaneous fixture use can materially change the result.
50°C MODEL
Factory Preset to 50°C
The 876 series is Rheem's 50°C factory preset continuous-flow range.
Without a remote controller connected, the 876-series water heater is configured so its maximum preset outlet temperature does not exceed 50°C.
Rheem's current plumber information identifies the 50°C model as generally not requiring a separate tempering valve for ordinary compliant applications. Some installations can still require additional temperature-control measures depending on the plumbing arrangement and applicable requirements.
The 50°C 876 series must not be treated as interchangeable with Rheem's 874-series 60°C model.
RHEEM TECHNOLOGY
Rheem Q Factor™ & FlameSafe® Protection
Rheem Q Factor™
Rheem describes Q Factor™ as technology designed to provide rapid hot water and reduce the temperature fluctuations that can occur with some continuous-flow water heaters.
FlameSafe® Protection
FlameSafe® overheat protection is designed to shut down the water heater before an overheat condition develops.
TECHNICAL DETAILS
Rheem 26L LPG 50°C Specifications
| Specification | Rheem 26L LPG |
|---|---|
| Brand | Rheem |
| Range | Gas Continuous Flow 12–26L |
| Model Family | 876A26 |
| Propane Product Code | 876A26PF |
| Current Technical Designation | 876A26PF-LF |
| Gas Type | Propane |
| Installation | Outdoor only |
| Factory Preset Outlet Temperature | 50°C |
| Nominal Capacity @ 25°C Rise | 26 L/min |
| Water Heating Capacity @ 40°C Rise | 16.2 L/min |
| Energy Rating | 6 Star |
| Nominal Gas Consumption | 199 MJ/hr |
| Minimum Propane Supply Pressure | 2.75 kPa |
| Maximum Propane Supply Pressure | 3.50 kPa |
| Minimum Water Supply Pressure | 120 kPa for rated flow and performance |
| Maximum Mains Water Pressure | 1000 kPa |
| Internal Relief Valve Setting | 1750 kPa |
| Hot Water Connection | R 3/4 |
| Cold Water Connection | R 3/4 |
| Gas Connection | R 3/4 |
| Electrical Supply | 220–240V AC, 50Hz |
| Power Connection | 1.8m lead and plug to suitable weatherproof GPO |
| Propane Electrical Consumption – Burner On | Approx. 64.8W with anti-frost device inactive |
| Propane Electrical Consumption – Anti-Frost Active | Approx. 136W |
| Lead-Free Compliance | Current -LF technical models comply with applicable NCC lead-free requirements |
| Current Manual Empty Weight | Approx. 17.5kg unpackaged |
Rheem's current single-page plumbers' sheet lists approximately 16kg empty, while the April 2025 Owner's Guide technical table lists 17.5kg unpackaged. Use the current supplied unit and rating documentation where handling weight is critical.
DIMENSIONS
Rheem 26L LPG Dimensions
519mm
Body Height
355mm
Width
188mm
Depth
17.5kg
Current Manual Weight*
Rheem's installation drawing also shows an overall vertical installation envelope of approximately 585mm including the lower connection area.
*The April 2025 technical manual lists 17.5kg unpackaged; Rheem's plumbers' sheet lists 16kg. Allow additional room below the appliance for gas, hot water, cold water and electrical connections.
OUTDOOR INSTALLATION
The Rheem 26L LPG Is Outdoor Only
Rheem's current installation manual states that the A26 water heater is designed for outdoor installation only.
The appliance must be mounted vertically upright with the gas, water and power connections pointing downward and must remain safely accessible for servicing without requiring a ladder or scaffold.
The air inlet and flue terminal must remain unobstructed and clear of vegetation and other items that could interfere with operation.
FLUE CLEARANCES
Outdoor Flue-Terminal Clearance Requirements
The final location must comply with Rheem's installation instructions, AS/NZS 5601.1 and local requirements.
- At least 300mm from the top of the flue terminal to eaves
- At least 300mm horizontally from the flue terminal to relevant building openings
- At least 1500mm vertically from the top of the flue terminal to relevant openings
- At least 300mm horizontally from a return wall or external corner
- At least 1500mm to an opening in the direction of flue discharge
- At least 500mm to a fence, wall or other obstruction in the direction of discharge
- More than 450mm to an unobstructed property boundary in the direction of discharge
- Enough front clearance to remove the complete front panel for service
These are manufacturer installation-guide extracts and are not a substitute for the full Gas Installations Standard or licensed installer assessment.
COVERED AREAS
Special LPG Requirements for Covered Installations
An electronic continuous-flow water heater can only be installed beneath a covered area where the installation satisfies Rheem's requirements and AS/NZS 5601.1 for ventilation and safe dispersion of combustion products.
Rheem's current manual specifically states that its propane A26PF models are not certified for use with the Rheem Flue Terminal Diverter or Extended Flue Terminal Diverter.
This makes correct LPG site selection especially important where the proposed position is beneath eaves, a roofed area, balcony or similar covered location.
WATER PRESSURE
Rheem 26L Water Pressure Requirements
Rheem specifies a minimum mains water pressure of 120 kPa to achieve the rated flow and performance of the water heater.
The maximum mains water-supply pressure is 1000 kPa. Where the incoming supply can exceed this figure, Rheem requires an approved pressure-limiting valve without non-return characteristics.
The appliance incorporates a relief valve with a current manufacturer setting of 1750 kPa.
Rheem does not recommend installing this model on a low-pressure water supply.
PROPANE SUPPLY
Gas Supply & Pipe Sizing Matter
The 26L model has a substantial maximum gas input of 199 MJ/hr. The LPG supply, regulator and gas pipework therefore need to be capable of supplying the appliance correctly under operating load.
Rheem's current technical data specifies propane supply pressure between approximately 2.75 kPa and 3.50 kPa at the appliance supply under the manufacturer's conditions.
Gas pipe sizing must be determined by the licensed gas fitter in accordance with the complete installation, pipe length, regulator, other connected appliances and applicable gas-installation requirements.
ELECTRICAL SUPPLY
The Rheem 26L LPG Also Requires Power
Although the appliance heats water using propane, it also requires electricity for the electronic controls, ignition, combustion fan and frost-protection functions.
Rheem supplies the water heater with a 1.8 metre power lead and plug. A suitable weatherproof 220–240V AC, 50Hz general-purpose outlet is required within the manufacturer's permitted installation distance.
The GPO must be positioned clear of the flue exhaust, draining water, gas pipe and water connections.
TEMPERATURE CONTROLLERS
Optional Rheem Temperature Controllers
Rheem allows compatible Standard temperature controllers to be connected to a single 874 or 876-series water heater.
Kitchen Controller
Provides user temperature control from the kitchen using a compatible hard-wired Rheem controller.
Bathroom 1 Controller
Provides compatible bathroom temperature control and priority functionality.
Bathroom 2 Controller
A second compatible bathroom controller can be incorporated into an approved single-water-heater installation.
On the 876 series, the maximum outlet temperature remains 50°C when a compatible kitchen or bathroom controller is connected.
Rheem specifies that its Standard controllers are for single-water-heater installations and are not suitable where multiple continuous-flow units are manifolded together.
ACCESSORIES
Rheem 26L Accessory Options
Pipe Cover – 299430
Designed to conceal compatible pipework beneath the water heater.
Recess Box – 299427
Allows an approved recessed wall installation where all manufacturer requirements are satisfied.
Security Cage – 299867
Optional security accessory listed by Rheem for the 26L range.
Wall Mount Security Kit – 299868
Optional wall-mount security hardware listed in Rheem's current plumbers' information.
INSTALLATION REQUIREMENTS
What Is Required to Install the Rheem 26L LPG?
Rheem requires the water heater to be installed and serviced by a qualified person in accordance with the manufacturer's instructions, the Plumbing Code of Australia, AS/NZS 3500.4, AS/NZS 5601.1 and applicable local requirements.
- Correct 876A26PF propane model
- Propane supply rather than Natural Gas
- No propane/butane automotive LPG mixture
- Outdoor-only compliant location
- Correct flue-terminal clearances
- Secure vertical wall mounting
- Gas supply and regulator capable of supporting 199 MJ/hr
- Correctly sized gas pipework
- R 3/4 gas connection
- R 3/4 hot and cold water connections
- Minimum 120 kPa water pressure for rated performance
- Pressure limiting where mains pressure can exceed 1000 kPa
- Suitable isolation valves
- Weatherproof 220–240V AC power outlet
- Service access without ladder or scaffold
- Air inlet and flue terminal kept unobstructed
MAINTENANCE
Rheem 26L LPG Maintenance
General Maintenance Every 6 Months
Rheem recommends checking the appliance area, air inlet and flue terminal and removing plant growth, insects or other obstructions that may interfere with operation.
Major Service Every 5 Years
Rheem recommends a major service by qualified personnel every five years, including gas-pressure checks, burner inspection and cleaning, line-strainer cleaning and inspection of connections.
The electrical supply should be switched off before general cleaning around the appliance in accordance with Rheem's maintenance instructions.
WARRANTY
Rheem 26L LPG Warranty
Rheem's current warranty for A26 continuous-flow models manufactured after 1 April 2025 provides different coverage according to installation type and warranty year.
| Coverage | Rheem Warranty |
|---|---|
| All Components – All Installations | Year 1 – repair or replacement including labour |
| All Components – Qualifying Single-Family Domestic Dwelling | Years 2–3 – repair or replacement including labour |
| Heat Exchanger – Qualifying Single-Family Domestic Dwelling | Years 4–12 – replacement heat exchanger supplied free of charge |
| Heat Exchanger Labour – Years 4–12 | Installation and repair labour is the owner's responsibility |
Rheem summarises this as 12 years parts and 3 years labour on the heat exchanger plus 3 years parts and labour on other components when the appliance is installed in a qualifying domestic dwelling.
For other installations, Rheem's current warranty provides one year parts and labour on the heat exchanger and other components. Full warranty terms and exclusions apply.
SUPPLY ONLY
Buy the Rheem 26L LPG Supply Only
Choose supply only if you require the Rheem 876A26PF and already have an appropriately licensed gas fitter or plumber arranged.
The supply-only price covers the water heater itself. Installation, gas pipe alterations, LPG regulators or supply work, water valves, electrical work, plumbing changes, accessories, removal and disposal are separate unless specifically included in the order.
Before ordering, confirm that the property uses propane LPG and that the gas supply, water pressure, electrical outlet and outdoor installation location are suitable.
SUPPLY & INSTALL
Rheem 26L LPG Supplied & Installed
Supply Only
Order the 876A26PF where compliant licensed gas, plumbing and electrical requirements are already arranged.
Brisbane Installation
Eligible Brisbane customers can check supply-and-install options for replacement of a compatible outdoor propane continuous-flow water heater.
Gold Coast Installation
Eligible Gold Coast customers can also check installation options including LPG supply, gas pipe sizing, water pressure, electrical supply, wall location and clearances.
AUSTRALIA-WIDE SUPPLY
Buy the Rheem 26L LPG Across Australia
Installed Today offers supply-only ordering across supported Australian delivery areas, subject to product availability, with local supply-and-install options available in eligible Brisbane and Gold Coast locations.
Customers elsewhere can arrange compliant installation through appropriately licensed local trades.
Brisbane
Gold Coast
Sydney
Melbourne
Adelaide
Perth
BRISBANE INSTALLATION
Rheem 26L LPG Installation Brisbane
Eligible Brisbane customers can order the Rheem 26L LPG with a local installation option where available.
A compatible replacement is generally more straightforward where the existing appliance is already an outdoor propane continuous-flow system and the LPG supply, gas pipework, water connections, electrical outlet and flue clearances remain suitable.
The appliance body is approximately 519mm high × 355mm wide × 188mm deep, making it compact compared with storage water heaters, but the installation still requires compliant clearance around the flue terminal and full service access.
GOLD COAST INSTALLATION
Rheem 26L LPG Installation Gold Coast
Eligible Gold Coast customers can also check supplied-and-installed options for the Rheem 26L LPG.
Before installation, confirm the property uses propane and check regulator capacity, gas pipe sizing, water pressure, plumbing, weatherproof power supply, outdoor wall position, flue clearance and removal requirements for the existing system.
WHAT MAY REQUIRE EXTRA WORK
Check These Items Before Ordering Installation
- Changing from Natural Gas to propane
- Relocating the water heater
- Undersized gas pipework
- LPG regulator or supply alterations
- Insufficient LPG supply capacity
- Old or non-compliant water valves
- Additional hot or cold water pipework
- Water-pressure correction
- New weatherproof electrical outlet
- Non-compliant flue-terminal clearances
- Covered-area installation complications
- Wall mounting or recess-box work
- Restricted servicing access
- Removal and disposal of the existing water heater
COMMON QUESTIONS
Questions About the Rheem 26L LPG 50°C
What is the Rheem 26L LPG model number?
The propane 50°C product code is 876A26PF. Rheem's current technical manual identifies the lead-free technical designation as 876A26PF-LF.
Is this Natural Gas or LPG?
This page covers the propane LPG model. It is not the Natural Gas version.
Can I use any bottled LPG?
The appliance is designed for propane. Rheem specifically warns against using propane/butane mixtures such as automotive LP gas.
What is the flow rate?
Rheem publishes 26 L/min at a 25°C temperature rise and 16.2 L/min at a 40°C rise.
How many bathrooms is the Rheem 26L suitable for?
Rheem's current product information places the model around the 2 to 2.5 bathroom category. Actual simultaneous performance depends on water temperature, pressure, gas supply and fixture flow rates.
What is the energy rating?
The current Rheem 26L continuous-flow model has a 6 Star gas energy rating.
What is the gas consumption?
Rheem specifies a nominal maximum gas input of 199 MJ/hr.
What propane pressure does it require?
Rheem's current technical data lists a propane supply range of approximately 2.75 kPa minimum to 3.50 kPa maximum.
What is the minimum water pressure?
Rheem requires at least 120 kPa to achieve the rated flow and performance.
What is the maximum water pressure?
The maximum mains supply pressure is 1000 kPa.
What is the internal relief-valve setting?
Rheem's current installation manual specifies a 1750 kPa relief-valve setting for its 12–26L continuous-flow range.
What size connections does it use?
Rheem specifies R 3/4 hot water, cold water and gas connections for the 26L model.
Can the Rheem 26L LPG be installed indoors?
No. Rheem specifies this model for outdoor installation only.
Does the Rheem 26L require electricity?
Yes. It requires a 220–240V AC, 50Hz weatherproof general-purpose outlet for the controls, ignition, fan and frost protection.
Does it come with a power cord?
Yes. Rheem's current installation manual states that the appliance is supplied with an approximately 1.8 metre lead and plug.
What are the dimensions?
The appliance body is approximately 519mm high × 355mm wide × 188mm deep.
How much does it weigh?
Rheem's April 2025 technical manual lists approximately 17.5kg unpackaged, while its plumbers' sheet lists approximately 16kg.
What does the 50°C model mean?
The 876 series is factory preset to a maximum outlet temperature of 50°C. This is different from Rheem's 874-series higher-temperature models.
Does the 50°C model need a tempering valve?
Rheem's plumber information identifies the 50°C model as generally not requiring a tempering valve, although particular plumbing arrangements or applications can still require additional temperature-control measures.
Can temperature controllers be fitted?
Yes. Compatible Rheem Kitchen, Bathroom 1 and Bathroom 2 Standard controllers can be used on approved single-water-heater installations.
Can the propane model use Rheem's flue terminal diverter?
No. Rheem's current installation manual states that A26PF propane models are not certified for use with the Rheem Flue Terminal Diverter or Extended Flue Terminal Diverter.
How often should the unit be serviced?
Rheem recommends general maintenance approximately every six months and a major service by qualified personnel approximately every five years.
What is the warranty?
For qualifying single-family domestic installations, Rheem provides parts and labour on all components through Year 3 and replacement heat-exchanger parts through Year 12, with heat-exchanger installation and repair labour after Year 3 being the owner's responsibility.
Can I buy the Rheem 26L LPG supply only?
Yes. Installed Today offers a supply-only pathway where compliant licensed installation is already arranged.
Can Installed Today install the Rheem 26L LPG?
Supply-and-install options are available in selected Brisbane and Gold Coast service areas. Final requirements depend on propane supply, regulator and gas pipe capacity, water pressure, plumbing, electrical supply, wall location, clearances and site compliance.
WHY INSTALLED TODAY
Why Order the Rheem 26L LPG From Installed Today?
Supply Only
Unit Ordering
26 L/min
Continuous Flow
Australia Wide
Supported Supply
Brisbane & Gold Coast
Installation Options
Installed Today provides a clear pathway to order the Rheem 26L LPG as a product-only purchase or combine it with an eligible local installation option. Confirm propane supply, gas pipe sizing, water pressure, electrical supply, outdoor clearances, access and old-system removal requirements before checkout.
FINAL CHECK
Is the Rheem 26L LPG 50°C Right for You?
The Rheem 876A26PF is suited to properties wanting a compact outdoor propane continuous-flow water heater with higher flow capacity, a 50°C factory preset outlet temperature and Rheem's 6 Star continuous-flow platform.
Before ordering, confirm that the property uses propane, that the gas supply and pipework can support the 199 MJ/hr input, that mains water pressure is adequate and that a compliant outdoor position with suitable flue clearances and a weatherproof electrical outlet is available. Choose supply only where licensed installation is already arranged, or check Installed Today's Brisbane and Gold Coast installation options.
Tempering valve information:
Where a hot water system is capable of delivering water above 50°C, a compliant tempering valve must be installed to control the temperature delivered to personal hygiene fixtures such as showers, baths, basins, and bathroom outlets. This helps reduce the risk of scalding and assists with meeting plumbing compliance requirements.
A tempering valve blends hot and cold water to deliver a safer controlled outlet temperature to required fixtures. The hot water unit itself may store water at a higher temperature, but the water delivered to personal hygiene outlets must be controlled where required by plumbing regulations.
If your property already has a suitable, compliant tempering valve installed, your licensed plumber can assess whether it is appropriate for use with the new hot water system. Existing valves may not always be suitable due to age, condition, compliance requirements, valve type, location, or system compatibility.
If a compliant tempering valve is not already installed, or if the existing valve is unsuitable, one must be supplied and installed by a licensed plumber as part of the hot water installation.
Tempering valves are not automatically included with every supply-only hot water unit unless specifically selected, listed as included, or purchased as part of a suitable valve kit. If a tempering valve is required, please purchase the appropriate valve kit with your order or arrange for your licensed installer to supply and install the correct tempering valve on site.
It is the customer’s responsibility to ensure the installation is completed by appropriately licensed trades and that all required valves, fittings, electrical work, plumbing work, and compliance requirements are allowed for as part of the installation.
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Why Customers Choose Installed Today
Supply Only or Optional Installation
Choose the product on its own, or add installation where available on selected products and in eligible service areas. This gives you the flexibility to order the way that suits you best.
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See the product price upfront, then review available installation options and common add-ons before placing your order. You can check the package total before checkout, instead of waiting on basic pricing just to get started.
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Common Installation Add-Ons Available
Where relevant, you can add common installation extras such as valve kits, bases, access-related items, removal, electrical options or other site-specific upgrades before checkout.
Built Around Brisbane and Gold Coast Homes
Our product and installation options are selected with common Brisbane and Gold Coast homes in mind, including local water quality, access issues, plumbing layouts, replacement requirements and typical installation conditions.
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Add the product and selected options to cart in one order, instead of trying to organise separate suppliers, installers, parts and payments yourself.
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Installed Today is built for customers who want a faster, clearer and more convenient way to buy.
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Choose supply only if you just need the product.
Choose an optional supplied and installed package where installation is available and you want the product and selected install options organised in one order.
Add common extras before checkout if your job needs additional parts, removal, access support or site-specific options.
It is a simpler way to organise the product, the selected extras and the parts of the job that matter most.
Important Installation Note
Installation availability, inclusions and add-ons vary by product type, service area, site access, existing services, selected options and property requirements.
Some jobs may require additional work, upgrades or checks before installation can proceed. Final suitability may need to be confirmed based on site conditions, plumbing, electrical requirements, valves, drainage, access and compliance requirements.
Supply-only orders do not include installation, old unit removal, disposal, valve kits, electrical work, plumbing alterations or compliance upgrades unless these are clearly selected or included in your order.
Fast Delivery and Install-Aligned Shipping
Installed Today makes delivery simple, whether you are ordering supply-only or choosing an optional install package.
For supply-only orders, you can select from available delivery options at checkout. For eligible orders with installation selected, shipping is included and coordinated to align with your selected installation period where possible.
Delivery Options
Same Day Delivery
Same day delivery may be available for selected hot water systems in Brisbane and Gold Coast metro areas when ordered before 7:00am.
Availability depends on stock, courier capacity, delivery location, product type and safe transport conditions.
Express Delivery
Express delivery is available on selected products and locations, with an estimated delivery timeframe of 1–4 business days.
Standard Delivery
Standard delivery is available on selected products, with an estimated delivery timeframe of 2–8 business days.
Free Shipping with Installation
When you select an eligible installation package, delivery is included as part of the supplied and installed order.
Your product delivery will be organised to align with your selected installation period where possible, helping avoid separate courier timing, storage issues or delays between delivery and installation.
Fast Metro Delivery
Most hot water orders in metro areas are delivered quickly, with many arriving within 1 business day depending on stock, location, order time and courier availability.
Weather and Transport Delays
Hot water systems are large, heavy products and cannot always be transported safely during rain or unsafe handling conditions.
Delivery timeframes may be affected if wet weather impacts loading, unloading, transport access or safe delivery conditions.
Express Delivery Refund
If your express delivery order takes longer than the estimated 1–4 business day express timeframe, your order will move to the standard 2–8 business day delivery timeframe and your express shipping charge will be refunded automatically.
Order Tracking
We will send your delivery details once your order has been dispatched or scheduled.
For supplied and installed orders, delivery timing may be coordinated around your selected installation period rather than sent as a separate courier-only delivery.
Need Help with Delivery?
Not sure whether to choose supply-only delivery or an optional install package? Contact our team before ordering and we can help you understand the best option for your product, location and timing.
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