RANGE OF AVAILABLE REPLACEMENT SYSTEMS
RINNAI 265L INTEGRATED HEAT PUMP
Rinnai Enviroflo 265L Heat Pump Hot Water System
The Rinnai Enviroflo 265L is a current integrated heat pump hot water system combining a 265-litre storage cylinder, R290 refrigerant, built-in Wi-Fi, solar-PV compatibility and an electric boost element in one freestanding appliance.
The current model code is EHPG265VMT. Rinnai sizes the unit for households of up to five people, with a guide of two bathrooms and four bedrooms.
It is supplied with a 15A plug and can also be hardwired where the electrical installation is suitable. The manufacturer lists a maximum rated current of 13.5A.
The system can be ordered as supply only where available, or considered for supplied-and-installed packages in eligible Brisbane and Gold Coast service areas subject to product availability, site suitability and installation requirements.
Rinnai Enviroflo 265L at a glance: 265L storage, up-to-5-person manufacturer sizing, 395g R290 refrigerant, 2.4kW electric element, 1.1kW refrigeration-module input, 15A plug, built-in SmartLife Wi-Fi, solar-PV compatibility, five operating modes, 46dB(A) listed sound level and heat-pump operation from approximately -7°C to 45°C.
CURRENT PRODUCT
What Is the Rinnai Enviroflo 265L?
The Enviroflo 265L is an all-in-one electric heat pump water heater that uses thermal energy from the surrounding air to heat water stored in its cylinder.
Instead of depending entirely on an electric resistance element, the refrigeration system transfers ambient heat into the stored water. An inbuilt electric element is available to support heating when required.
Rinnai currently lists the EHPG265VMT as a current product and identifies it as exclusive to Tradelink. Installed Today supply availability should therefore be confirmed against the applicable supply channel before accepting an order.
HOUSEHOLD SIZING
How Many People Does the Rinnai Enviroflo 265L Suit?
Rinnai's current sizing guide lists the 265L model for up to five people, with a guide of up to two bathrooms and four bedrooms.
Family Homes
The 265L storage volume provides a practical family-sized hot-water reserve for households that fit within the manufacturer's usage assumptions.
Electric Storage Replacement
The integrated design can suit properties moving from conventional electric storage to heat-pump hot water where the site has appropriate space, drainage and electrical supply.
Higher Daily Demand
The 265L tank offers more stored water than compact heat-pump models, while remaining smaller than many 300L-plus systems.
Household sizing is a guide rather than a guarantee. Shower duration, bath use, fixture flow rates and concentrated periods of hot-water use can materially change the required storage capacity.
PRODUCT AT A GLANCE
Rinnai Enviroflo 265L Key Details
265L
Tank Capacity
Up to 5
People
46 dB(A)
Listed Sound
-7 to 45°C
Heat Pump Range
ENERGY PERFORMANCE
How Efficient Is the Rinnai Enviroflo 265L?
Rinnai states that the Enviroflo 265L can use more than 70% less energy than a standard electric water heater of the same capacity under the manufacturer's stated comparison conditions.
That claim is based on peak winter load in climate Zones 3 and 4 using AS/NZS4234 modelling.
It should not be read as a guaranteed household bill saving. Actual energy use depends on climate, hot-water demand, electricity tariff, operating mode, incoming water temperature and the water heater being replaced.
Rinnai's technical data lists a COP of 8.5 at a test point of 32.6°C ambient temperature and 21.1°C incoming cold water.
COP 8.5 is a test-point result, not a constant year-round efficiency figure. COP changes as ambient air and water temperatures change.
TECHNICAL SPECIFICATIONS
Rinnai Enviroflo 265L Specifications
| Specification | EHPG265VMT |
|---|---|
| Brand | Rinnai |
| Model | EHPG265VMT |
| System Type | Integrated electric heat pump hot water system |
| Tank Volume | 265 litres |
| Manufacturer Sizing Guide | Up to 5 people, 2 bathrooms and 4 bedrooms |
| Height | 1933mm |
| Diameter | 640mm |
| Package Dimensions | 1980mm H x 725mm W x 725mm D |
| Hot Outlet Height | 1210mm |
| Cold Inlet Height | 112mm |
| Empty Weight | 118kg |
| Filled Weight | Approximately 383kg |
| Sound Level | 46 dB(A) |
| Heat Pump Ambient Range | -7°C to 45°C |
| Ingress Protection | IP24 |
| Refrigerant | R290 |
| Refrigerant Charge | 395g |
| Refrigerant Circuit Maximum Pressure | 3091 kPa |
| Electric Element Input | 2.4kW |
| Refrigeration Module Input | 1.1kW |
| Total Rated Input | 3.3kW |
| Maximum Energy Output | 7.0kW for PTR sizing |
| Heat Output | 4.0kW at the stated manufacturer test condition |
| Power Supply | 220–240V AC / 50Hz |
| Maximum Rated Current | 13.5A |
| Electrical Connection | 15A plug fitted; unit can alternatively be hardwired |
| COP | 8.5 at 32.6°C ambient / 21.1°C cold-water inlet |
| Hot / Cold Connections | ISO 7.1 RP 3/4" |
| PTR Connection | ISO 7.1 RP 1/2" |
| PTR Valve Setting | 1000 kPa / 10kW |
| Recommended PLV Rating | 500 kPa where pressure limitation is required |
Maximum energy output for PTR sizing is not the same specification as heat-pump heating output. Rinnai's current technical information lists 7.0kW maximum energy output for PTR sizing and 4.0kW heat output at the stated COP test point.
R290 REFRIGERANT
What Refrigerant Does the Enviroflo 265L Use?
The current EHPG265VMT uses 395g of R290 refrigerant.
Rinnai lists R290 with an ultra-low manufacturer-stated Global Warming Potential of approximately 0.02.
R290 is flammable, so the unit must be installed and serviced in accordance with the manufacturer's requirements and applicable standards.
Refrigeration-system work should only be performed by suitably qualified personnel.
OPERATING TEMPERATURE
How Cold Can the Enviroflo 265L Operate?
Rinnai specifies heat-pump operation from approximately -7°C to 45°C ambient temperature.
The electric element can operate beyond the normal heat-pump temperature limits where heating support is required.
The unit also incorporates an anti-frost function intended to protect the evaporator during colder operating conditions.
OPERATING MODES
What Operating Modes Does the Enviroflo 265L Have?
Rinnai lists five operating modes:
Standard
Normal operating mode using the system's programmed controls to manage hot-water heating.
ECO
Energy-focused operation intended to favour efficient heat-pump use.
Hybrid
Allows the heat-pump system and electric support to work according to the control strategy for increased hot-water availability.
Electric
Uses electric heating where the selected operating situation calls for element operation.
Vacation
Provides a mode intended for periods where normal household hot-water demand is temporarily reduced.
The exact operating logic is controlled by the appliance. Mode selection should follow the current Rinnai operating instructions rather than assumptions based on the mode name alone.
WI-FI CONTROL
Does the Rinnai Enviroflo 265L Have Wi-Fi?
Yes. The EHPG265VMT has a built-in Wi-Fi module and Rinnai currently specifies control through the third-party SmartLife App.
Rinnai also lists compatible voice-control capability through the SmartLife platform.
App functionality is optional and depends on suitable network coverage, compatible devices and continued availability of the third-party service.
Wi-Fi is a convenience feature rather than an installation substitute. The unit must still be correctly commissioned and capable of normal local operation.
SOLAR PV
Can the Enviroflo 265L Work With Solar PV?
Rinnai states that the Enviroflo 265L is solar-PV compatible and can be networked with solar PV systems.
The system can also be scheduled to run during selected periods, which may allow water heating to be aligned with expected daytime solar production.
PV compatibility should not automatically be interpreted as real-time surplus-solar diversion. The actual control behaviour depends on the installed electrical, solar and control arrangement.
OFF-PEAK OPERATION
Can the Enviroflo 265L Run During Off-Peak Periods?
Rinnai states that the system has an option to operate during off-peak periods where the electricity arrangement is suitable.
Scheduled operation may help shift water heating into lower-cost periods where the property has an appropriate electricity tariff.
The heat pump does not create an off-peak tariff. Electricity pricing and controlled-load availability depend on the property's retailer, network and metering configuration.
ELECTRICAL REQUIREMENTS
What Electrical Supply Does the Enviroflo 265L Need?
The EHPG265VMT is supplied with a 15 amp plug and Rinnai lists a maximum rated current of 13.5A.
The manufacturer also states that the unit can be hardwired where that installation arrangement is appropriate.
- 220–240V AC / 50Hz supply
- Maximum rated current 13.5A
- Factory-supplied 15A plug
- Hardwired installation option available
- Electrical supply must suit the appliance
- Electrical work by appropriately licensed trades
A standard 10A power point is not the factory plug arrangement for this model. Confirm the existing electrical supply before installation.
BACKUP ELEMENT
Does the Enviroflo 265L Have an Electric Boost Element?
Yes. Rinnai lists a 2.4kW factory-wired electric element.
The refrigeration module is listed at 1.1kW input, with a total rated system input of 3.3kW.
The element provides additional heating capability when required rather than forcing the system to rely solely on the refrigeration cycle in every operating condition.
AUTO DISINFECTION
What Is the Auto Disinfection Function?
Rinnai includes an automatic disinfection function within the appliance control system.
The manufacturer describes this feature as intended to reduce the potential growth of Legionella by periodically managing stored-water temperature.
This feature does not remove the need for correct plumbing installation, temperature control and ongoing system maintenance.
AUTO RESTART
What Happens After a Power Outage?
The Enviroflo 265L includes an auto-restart function.
Rinnai states that the unit can automatically restart once electrical power is restored after an outage.
Normal recovery time after restoration still depends on stored-water temperature, ambient conditions and the selected operating mode.
SOUND
How Loud Is the Rinnai Enviroflo 265L?
Rinnai lists a sound level of 46 dB(A).
The perceived sound at a property can differ from the published figure because walls, fences, corners and hard surfaces can reflect operating noise.
The installation location should therefore account for bedrooms, neighbouring windows and other noise-sensitive positions.
SIZE & ACCESS
How Large and Heavy Is the Enviroflo 265L?
The unit is approximately 1933mm high x 640mm diameter.
It weighs approximately 118kg empty and approximately 383kg when filled.
Delivery access and the final supporting surface should therefore be assessed before installation.
- Check gate and side-access width
- Check stairs and steep access
- Allow suitable service access
- Provide a stable installation base
- Allow unobstructed heat-pump airflow
- Keep the unit accessible for future maintenance
AIRFLOW
Why Does Heat Pump Airflow Matter?
The Enviroflo extracts heat from the surrounding air, so its air inlet and discharge must remain unobstructed.
Poor positioning around walls, fences, vegetation or enclosed spaces can reduce airflow and affect heating performance, recovery time and operating sound.
The installation location should meet the clearances and airflow requirements in the current model-specific Rinnai installation manual.
Do not select the location based on tank footprint alone. A heat pump needs additional surrounding space for air movement and servicing.
CONDENSATE & DRAINAGE
Does the Enviroflo 265L Need Drainage?
Yes. Heat-pump operation creates condensate as moisture in the surrounding air condenses at the refrigeration system.
The installation needs a suitable condensate drainage path as well as compliant drainage for the PTR valve and any other relief or expansion valves in the plumbing arrangement.
Drainage requirements should be checked before ordering, particularly where the heat pump is replacing an older electric storage heater that did not previously require a condensate connection.
WATER PRESSURE
What Water Pressure Requirements Apply?
Rinnai supplies the Enviroflo 265L with a PTR valve rated at 1000 kPa / 10kW.
| Plumbing Arrangement | Manufacturer Requirement |
|---|---|
| Expansion Control Valve Fitted | Fit a pressure-limiting valve where mains pressure exceeds 680 kPa |
| No Expansion Control Valve | Fit a pressure-limiting valve where mains pressure exceeds 800 kPa |
| Recommended PLV Rating | 500 kPa |
The final valve arrangement depends on mains pressure, local plumbing requirements and the existing installation.
WARRANTY
Rinnai Enviroflo 265L Warranty
For qualifying domestic use, Rinnai's current EHPG265VMT warranty table lists:
| Component | Parts Warranty | Labour Warranty |
|---|---|---|
| Inner Storage Cylinder | 7 years | 5 years |
| Refrigeration Components | 5 years | 5 years |
| Other Components | 1 year | 1 year |
Refrigeration components include items such as the compressor, condenser, expansion valve, heat exchanger, evaporator and associated refrigeration pipework.
Other components include items such as sensors, thermostats, valves, electric heating elements and anodes.
Warranty is subject to Rinnai's terms, installation requirements, use category, servicing conditions and other exclusions. Commercial-use warranty periods differ from domestic use.
SUPPLY ONLY
Buy the Rinnai Enviroflo 265L Supply Only
Choose supply only where you already have appropriately licensed installation trades arranged and simply require the hot water system supplied.
The unit-only price does not include installation, valve kits, electrical work, plumbing alterations, condensate drainage changes, old-system removal, disposal or site-specific upgrades unless selected separately.
Current Rinnai material identifies the EHPG265VMT as exclusive to Tradelink. Installed Today supply availability should therefore be confirmed through the applicable supply channel before the order is finalised.
SUPPLY & INSTALL
Rinnai Enviroflo 265L Supplied & Installed
Eligible Brisbane and Gold Coast customers can check supplied-and-installed options where product availability and the site requirements are suitable.
Plumbing Check
Existing valves, mains pressure, pipework, temperature control and drainage need to suit the new heat pump.
Electrical Check
The site needs a suitable 15A electrical arrangement or an approved hardwired alternative that matches Rinnai's requirements.
Access & Position
The 118kg empty appliance requires suitable delivery access, airflow, a stable base and future service access.
INSTALLATION AREAS
Brisbane & Gold Coast Installation Options
Installed Today can provide supplied-and-installed pathways across eligible Brisbane and Gold Coast service areas where the product and required installation scope are available.
Brisbane
Gold Coast
Additional work can apply where the existing site requires electrical upgrades, valve replacement, extra plumbing, drainage alterations, relocation, difficult access or base modifications.
REBATES & STCS
Is the Rinnai Enviroflo 265L Eligible for STCs?
Rinnai currently identifies the EHPG265VMT as eligible for federal Small-scale Technology Certificates where the installation meets the applicable scheme requirements.
The number and value of certificates change over time and depend on the installation date, location and scheme rules.
Historical STC quantities should therefore not be hard-coded into the product page as a current rebate value.
Any federal or state incentive should be confirmed at the time of purchase and installation.
SMART FAMILY-SIZED HEAT PUMP
Why Choose the Rinnai Enviroflo 265L?
The EHPG265VMT combines a practical 265L storage volume with current heat-pump features including R290 refrigerant, SmartLife Wi-Fi control, multiple operating modes, solar-PV compatibility and an electric boost element.
Rinnai's up-to-five-person sizing guide makes it a family-oriented option for suitable properties moving away from conventional electric resistance storage.
Its factory-fitted 15A plug also creates a clearly defined electrical pathway, provided the property has a suitable 15A supply in the required location.
COMMON QUESTIONS
Questions About the Rinnai Enviroflo 265L
What Is the Current Product Code?
The current Rinnai product code is EHPG265VMT.
Is the Rinnai Enviroflo 265L a Current Product?
Yes. Rinnai currently lists the 265L on its active heat-pump range.
Is It Exclusive to a Particular Supply Channel?
Rinnai currently identifies the model as exclusive to Tradelink. Installed Today availability should therefore be confirmed before purchase.
What Is the Tank Capacity?
The storage cylinder holds 265 litres.
How Many People Does Rinnai Size It For?
Rinnai lists the model for up to five people, with a guide of two bathrooms and four bedrooms.
What Are the Dimensions?
Approximately 1933mm high x 640mm diameter.
How Much Does It Weigh?
Approximately 118kg empty and 383kg filled.
What Refrigerant Does It Use?
It uses R290.
How Much R290 Does It Contain?
Rinnai lists a refrigerant charge of 395g.
What Is the Electric Element Size?
The factory-wired electric element is 2.4kW.
What Is the Refrigeration Module Input?
Rinnai lists 1.1kW.
What Is the Total Rated Input?
Rinnai lists 3.3kW.
What Is the Heat Output?
The current technical sheet lists 4.0kW at the manufacturer's stated performance test condition.
What Does the 7.0kW Figure Mean?
Rinnai lists 7.0kW as the maximum energy output used for PTR sizing. It should not be presented as the normal heat-pump heating output.
What Is the COP?
Rinnai lists a COP of 8.5 at 32.6°C ambient temperature and 21.1°C cold-water inlet temperature.
What Is the Sound Level?
The manufacturer lists 46 dB(A).
What Is the Heat-Pump Operating Range?
Approximately -7°C to 45°C.
Does It Have Anti-Frost Protection?
Yes. Rinnai lists a built-in anti-frost function.
Does It Restart After a Power Outage?
Yes. The system includes automatic restart after power is restored.
Does It Have Auto Disinfection?
Yes. Rinnai includes an automatic disinfection function intended to help reduce the potential growth of Legionella.
Does It Have Wi-Fi?
Yes. Built-in Wi-Fi is provided for use with the SmartLife App.
Is SmartLife a Rinnai-Owned App?
Rinnai identifies SmartLife as a third-party application. Use of the app is optional and subject to the third party's service and privacy terms.
Can It Work With Solar PV?
Yes. Rinnai describes the model as solar-PV compatible and able to be networked with solar PV systems.
Does It Automatically Divert Only Excess Solar?
Rinnai's general PV-compatibility claim should not be interpreted as a guarantee of automatic real-time surplus diversion. The actual control arrangement depends on the installed solar and electrical setup.
Can It Run During Off-Peak Hours?
Rinnai lists an option for operation during off-peak periods where the property's electricity arrangement supports that strategy.
What Operating Modes Does It Have?
Standard, ECO, Hybrid, Electric and Vacation.
Does It Come With a Plug?
Yes. Rinnai's technical information states that the unit is supplied with a 15A plug.
Can It Be Hardwired?
Yes. Rinnai also permits a hardwired installation arrangement.
What Is the Maximum Rated Current?
Rinnai lists 13.5A.
Can It Use a Standard 10A Power Point?
Not with its factory 15A plug. The electrical supply must suit the appliance's connection requirements.
What Is the PTR Valve Setting?
The supplied PTR valve is rated at 1000 kPa / 10kW.
When Is a Pressure-Limiting Valve Required?
Rinnai specifies a PLV where mains pressure exceeds 680 kPa with an ECV fitted, or 800 kPa where an ECV is not fitted.
What PLV Rating Does Rinnai Recommend?
The recommended pressure-limiting valve rating is 500 kPa.
Does It Need Condensate Drainage?
Yes. A suitable condensate drainage path is required as part of the heat-pump installation.
Is It Eligible for STCs?
Rinnai currently identifies the model as STC eligible where scheme and installation requirements are satisfied. The current certificate quantity and value should be confirmed at the installation date.
What Is the Domestic Cylinder Warranty?
Rinnai's current warranty table lists 7 years parts and 5 years labour on the inner storage cylinder for qualifying domestic use.
What Is the Refrigeration Warranty?
Rinnai lists 5 years parts and labour on refrigeration components for qualifying domestic use.
What Warranty Applies to Other Components?
Other components are listed with 1 year parts and labour for qualifying domestic use.
FINAL CHECK
Is the Rinnai Enviroflo 265L Right for Your Home?
The Rinnai EHPG265VMT is primarily suited to households wanting a family-sized integrated heat pump with 265L storage, smart controls and a manufacturer sizing guide of up to five people.
Its main features include R290 refrigerant, SmartLife Wi-Fi, solar-PV compatibility, Standard/ECO/Hybrid/Electric/Vacation modes, a 2.4kW boost element and a factory 15A plug.
Before ordering, confirm household hot-water demand, delivery access, installation space, airflow, drainage, water pressure and the availability of a suitable 15A electrical supply or approved hardwired arrangement.
For supply only, arrange appropriately licensed installation trades. For eligible Brisbane and Gold Coast properties, check supplied-and-installed availability and any required plumbing, electrical, access or drainage add-ons before checkout.
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DELIVERY TIMES WITH INSTALLATION - HOT WATER SYSTEMS EXC. HEAT PUMPS
Greater Brisbane and Gold Coast (EXCLUDING BAY ISLANDS) - up to 2 business days
Toowoomba, Tweed Heads and Sunshine Coast - up to 3 business days
DELIVERY TIMES WITHOUT INSTALLATION - HOT WATER SYSTEMS EXC. HEAT PUMPS
Greater Brisbane and Gold Coast (EXCLUDING BAY ISLANDS) - up to 3 business days
Toowoomba, Tweed Heads and Sunshine Coast - up to 5 business days
Harvey Bay, Cairns and Townsville - up to 5 business days
Metropolitan Cities - up to 5 Business Days
Listed Metropolitan Centers - up to 10 Business Days
DELIVERY TIMES WITH INSTALLATION - HEAT PUMPS
Greater Brisbane and Gold Coast (EXCLUDING BAY ISLANDS) - up to 2 business days
Toowoomba, Tweed Heads and Sunshine Coast - up to 5 business days
DELIVERY TIMES WITHOUT INSTALLATION - HEAT PUMPS
Greater Brisbane and Gold Coast (EXCLUDING BAY ISLANDS) - up to 5 business days
Toowoomba, Tweed Heads and Sunshine Coast - up to 5 business days
Metropolitan Cities - up to 5 Business Days
Listed Metropolitan Centers - up to 10 Business Days
DELIVERY TIMES WITH/WITHOUT INSTALLATION - PUMPS AND WATER FILTERS
Greater Brisbane and Gold Coast - up to 5 business days
Toowoomba, Tweed Heads and Sunshine Coast - up to 5 business days
Harvey Bay, Cairns and Townsville - up to 10 business days
**PLEASE NOTE ORDERS OUTSIDE OF THESE AREAS WILL BE REFUNDED AS SOON AS POSSIBLE**
SERVICED METROPOLITIAN CENTRES & CITIES
-Brisbane (EXCLUDING BAY ISLANDS)
-Gold Coast
-Sunshine Coast
-Toowoomba
-Coffs Harbour
-Tamworth
-Canberra
-Sydney (EXCLUDING ISLANDS)
-Bathurst
-Melbourne
-Ballarat
-Geelong
-Adelaide
-Perth
-Darwin
-Cairns
-Townsville
-Harvey Bay
-Rockhampton
-Bundaberg
-Tweed Heads
-Wollongong
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