Rinnai Enviroflo GR Series 300L Heat Pump Hot Water System
The Rinnai Enviroflo GR Series 300L Heat Pump Hot Water System is the largest-capacity model in Rinnai's GR Series range, designed for family households wanting a large stored hot water capacity with lower water heating energy use than conventional electric storage.
With a 300L tank, manufacturer sizing guide of up to 6 people, R290 refrigerant, built-in Wi-Fi, solar PV compatibility, multiple operating modes and a listed sound level of 46 dB(A), the EHPG300VM is designed as a practical heat pump upgrade for larger residential hot water requirements.
Installed Today offers the Rinnai Enviroflo GR Series 300L as a supply-only heat pump hot water system or with supplied-and-installed options across selected Brisbane and Gold Coast service areas, where available.
What Does the Rinnai Enviroflo GR Series 300L Do?
The Rinnai Enviroflo GR Series 300L uses heat from the surrounding air to heat water stored inside its 300L cylinder.
The refrigeration system absorbs ambient heat and transfers that energy into the water, allowing the heat pump to provide hot water without relying solely on direct electric resistance heating.
An integrated electric element provides additional heating support, while the large storage cylinder provides a substantial volume of hot water for family household use.
Who Is the Rinnai Enviroflo GR Series 300L Best For?
Family Households
Rinnai lists the GR Series 300L for up to 6 people, making it the largest household-capacity option in the current GR Series range.
Electric Hot Water Upgrades
The GR 300L can suit homes replacing conventional electric storage where the new installation position meets the heat pump's airflow, drainage, electrical and access requirements.
Higher Hot Water Demand
The 300L tank provides more stored hot water than the GR 215L and 280L models, making it relevant where a smaller GR Series system does not provide enough capacity.
What Problems Can the Rinnai Enviroflo GR 300L Help Solve?
High Electric Water Heating Energy Use
Heat pump technology uses ambient air energy to heat the stored water and can significantly reduce electricity consumption compared with a conventional electric storage water heater under suitable conditions.
Not Enough Stored Hot Water
The 300L tank provides the largest storage volume in the GR Series range for households needing more capacity than the smaller GR models.
Wanting Smarter Hot Water Control
Built-in Wi-Fi, SmartLife App capability, multiple operating modes and solar PV compatibility provide more control over when and how the system heats water.
Rinnai Enviroflo GR Series 300L Key Details
Household sizing is a manufacturer guide rather than a guarantee. Actual suitability depends on shower length, outlet flow rates, baths, appliance use, climate, system settings and household hot water habits.
Is the Rinnai Enviroflo GR Series 300L Right for My Home?
A Good Choice If...
You want the largest GR Series capacity, need a heat pump sized by Rinnai for up to 6 people or want features such as Wi-Fi control, solar PV compatibility and multiple operating modes.
Consider Another Option If...
Your hot water demand is lower, available installation space is limited or the property cannot provide suitable airflow, drainage, power supply, base support or service access.
Check Before Ordering
Confirm household demand, dimensions, electrical supply, installation clearances, water pressure, drainage, pipework, noise considerations, base condition and delivery access.
How Many People Can the Rinnai Enviroflo GR Series 300L Suit?
Rinnai lists the EHPG300VM as suitable for up to 6 people.
Rinnai's technical sizing information also identifies the 300L model with a guide of up to 2 bathrooms and 4 bedrooms.
Actual household requirements should still be assessed using real hot water demand rather than occupant count alone.
- Number of people in the household
- Average shower duration
- Shower flow rates
- Number of bathrooms
- Bath usage
- Laundry and kitchen demand
- Timing of hot water use
- Ambient temperatures
- Operating mode selected
- Expected future household demand
How Does the Rinnai Enviroflo GR Series 300L Work?
1. Heat Is Collected From the Air
The refrigeration system absorbs usable heat energy from the surrounding air.
2. Heat Is Transferred to the Water
The heat pump refrigeration circuit transfers that energy into the water stored inside the cylinder.
3. Hot Water Is Stored
The heated water remains stored in the 300L tank until required at household hot water outlets.
Key Features of the Rinnai Enviroflo GR Series 300L
300L Tank Volume
The largest storage capacity in the GR Series, with Rinnai listing the model for households of up to 6 people.
Built-In Wi-Fi
An integrated Wi-Fi module allows compatible SmartLife App control for convenient system management.
Solar PV Compatible
Rinnai states that the GR Series can be networked with solar PV panels to help households make use of available solar generation.
R290 Refrigerant
The refrigeration circuit uses R290 refrigerant, which Rinnai identifies as having an ultra-low global warming potential.
Multiple Operating Modes
Standard, ECO, Hybrid, Electric and Vacation modes allow the system's operation to be adjusted for different household requirements.
Anti-Frost & Auto Restart
Built-in anti-frost control helps protect the evaporator in colder conditions, while auto restart allows the system to restart after power is restored.
Rinnai Enviroflo GR Series 300L Specifications
| Specification | Details |
|---|---|
| Brand | Rinnai |
| Range | Enviroflo GR Series |
| Product Code | EHPG300VM |
| System Type | Integrated electric heat pump hot water system |
| Tank Volume | 300 litres |
| Manufacturer Household Guide | Up to 6 people |
| Manufacturer Home Guide | Up to 2 bathrooms and 4 bedrooms |
| Operating Modes | Standard, ECO, Hybrid, Electric and Vacation |
| Wi-Fi | Built-in Wi-Fi with compatible SmartLife App control |
| Solar PV Compatibility | Yes |
| Ambient Heat Pump Operating Range | -7°C to +45°C |
| Sound Level | 46 dB(A) |
| Ingress Protection | IP24 |
| Refrigerant | R290 |
| Refrigerant Mass | 395 g |
| Factory-Wired Electric Element | 2.4 kW |
| Refrigeration Module Rated Input | 1.1 kW |
| Total Rated Input | 3.3 kW |
| Power Supply | 220–240 V AC / 50 Hz |
| Rated Current | 13.5 A |
| Electrical Connection | 15 amp plug fitted, or unit can be hardwired |
| Maximum Energy Output for PTR Sizing | 7.0 kW |
| Refrigerant Circuit Maximum Pressure | 3091 kPa |
| Coefficient of Performance | 8.5 under Rinnai's stated 32.6°C ambient / 21.1°C cold-water-inlet test condition |
| Heat Output | 4.0 kW |
| Unit Height | 2055 mm |
| Technical Cylinder Diameter | 640 mm |
| Overall Published Depth | 652 mm |
| Hot Outlet Height | 1322 mm |
| Cold Inlet Height | 112 mm |
| Package Size | 725 mm x 725 mm x 2100 mm |
| Empty Weight | 124 kg |
| Filled Weight | 424 kg |
| Hot & Cold Water Connections | ISO 7.1 3/4" Rp |
| PTR Valve Connection | ISO 7.1 1/2" Rp |
| PTR Valve Setting | 1000 kPa / 10 kW |
| PLV Required With ECV | Where mains pressure exceeds 680 kPa |
| PLV Required Without ECV | Where mains pressure exceeds 800 kPa |
| Recommended PLV Rating | 500 kPa |
| Warranty | Domestic warranty varies by component and is subject to current Rinnai warranty conditions and scheduled service requirements |
The current Rinnai EHPG300VM technical information lists a 15 amp plug or hardwired connection and a 2.4 kW electric element. These model-specific figures should be used rather than generic GR Series electrical information.
How Efficient Is the Rinnai Enviroflo GR Series 300L?
Rinnai states that the GR Series can use more than 70% less energy than a standard electric water heater of the same capacity under the manufacturer's stated comparison conditions.
The manufacturer currently lists a COP of 8.5 for the EHPG300VM under its specified test condition of 32.6°C ambient air and 21.1°C incoming cold water.
Actual energy consumption and savings vary with climate, household demand, electricity tariff, water temperatures, installation conditions, system settings and the water heater being replaced.
What Refrigerant Does the Rinnai Enviroflo GR 300L Use?
The GR Series 300L uses R290 refrigerant, with the current technical specification listing a refrigerant charge of 395 grams.
Rinnai describes R290 as a high-efficiency refrigerant with an ultra-low global warming potential of 0.02.
The refrigeration system and installation position must be handled in accordance with Rinnai's current installation requirements.
Does the Rinnai Enviroflo GR 300L Have Wi-Fi?
Yes. The GR Series includes built-in Wi-Fi for compatible SmartLife App control.
This provides convenient access to system operation and allows the homeowner to manage the heat pump around household routines where the network and app setup are suitable.
Rinnai uses a third-party application for this functionality, so app availability, compatible devices and third-party terms apply.
Can the Rinnai Enviroflo GR 300L Work With Solar PV?
Yes. Rinnai lists the GR Series as solar PV compatible and states that the system can be networked with solar PV panels.
This can help households schedule water heating around periods of available daytime solar generation where the electrical configuration, system settings and household hot water demand suit this approach.
What Operating Modes Does the Rinnai Enviroflo GR 300L Have?
Standard
Provides normal system operation for everyday household hot water requirements.
ECO
Designed to prioritise energy-efficient heat pump operation where suitable.
Hybrid
Allows the system to combine heat pump and electric heating operation according to its control logic.
Electric
Provides an electric heating mode using the system's inbuilt electric element.
Vacation
Provides an operating option intended for periods when normal household hot water demand is temporarily reduced.
Off-Peak Scheduling
Rinnai states that the system's operating controls can be tailored to household requirements, including off-peak operation where suitable.
What Electrical Supply Does the Rinnai Enviroflo GR 300L Need?
The current Rinnai technical specification for the EHPG300VM lists a 2.4 kW factory-wired electric element, 1.1 kW refrigeration module and 3.3 kW total rated input.
The rated current is listed at 13.5 amps, with Rinnai stating that the unit is supplied with a 15 amp plug or can be hardwired.
Is the Rinnai Enviroflo GR Series 300L a 10 Amp or 15 Amp Model?
Rinnai's current EHPG300VM technical information lists the 300L model at 13.5 amps with a 15 amp plug fitted and states that it can alternatively be hardwired.
The same technical specification lists a 2.4 kW electric element and 3.3 kW total rated input.
For this reason, the exact EHPG300VM model specification should be checked rather than assuming that generic electrical information published for other GR Series models applies to the 300L unit.
Can the Rinnai Enviroflo GR 300L Operate in Cold Weather?
Rinnai lists the heat pump operating range at approximately -7°C to +45°C.
The manufacturer notes that the electric element can operate beyond the heat pump's ambient operating limits.
The GR Series also includes an anti-frost function designed to protect the evaporator in colder climates.
Does the Rinnai Enviroflo GR 300L Have an Auto Disinfection Function?
Yes. Rinnai lists an auto disinfection function as a GR Series feature.
The system control periodically manages water heating to help reduce the potential for legionella growth as part of the product's operating strategy.
How Loud Is the Rinnai Enviroflo GR Series 300L?
Rinnai lists the GR Series 300L at approximately 46 dB(A).
Rinnai notes that installed sound levels can be higher because of noise reflections from nearby walls and structures.
The final location should therefore consider bedrooms, windows, neighbouring properties, fences, walls and other reflective surfaces.
What Is Required to Install the Rinnai Enviroflo GR Series 300L?
A heat pump installation requires suitable plumbing, electrical supply, drainage, airflow and service access as well as a stable position capable of supporting the system when full.
- Suitable heat pump installation position
- Stable base suitable for approximately 424 kg filled weight
- Required airflow and manufacturer clearances
- Suitable condensate drainage
- Suitable hot and cold water pipework
- Correct valve arrangement
- Suitable incoming water pressure
- PTR and expansion drainage
- Suitable 15 amp supply or compliant hardwired connection
- Electrical installation suitable for 3.3 kW total rated input
- Service and maintenance access
- Safe delivery and positioning access
- Consideration of operating noise
- Suitable Wi-Fi coverage where app control is required
Will the Rinnai Enviroflo GR 300L Fit in the Existing Location?
Rinnai lists the EHPG300VM at 2055 mm high. The model-specific technical sheet lists a 640 mm cylinder diameter, while Rinnai's current product page publishes an overall depth of approximately 652 mm.
The system has a listed empty weight of 124 kg and a filled operating weight of 424 kg.
The packaged unit is approximately 725 mm x 725 mm x 2100 mm, so the complete delivery route should be checked as well as the final installation position.
What Water Pressure Requirements Apply?
1000 kPa PTR Valve
Rinnai lists the supplied pressure and temperature relief valve at 1000 kPa / 10 kW.
680 kPa With ECV
Where an expansion control valve is fitted, Rinnai requires a pressure limiting valve if mains pressure exceeds 680 kPa.
800 kPa Without ECV
Where an expansion control valve is not fitted, a pressure limiting valve is required if mains pressure exceeds 800 kPa.
Rinnai lists a recommended pressure limiting valve pressure rating of 500 kPa.
Can the Rinnai Enviroflo GR 300L Replace My Existing Electric Hot Water System?
The GR Series is designed as an energy-efficient alternative to conventional electric water heating and can be considered where an existing medium or large electric storage system is being replaced.
A heat pump conversion is not necessarily a direct tank swap because airflow, condensate drainage, electrical supply, service clearance, noise and base requirements also need to be considered.
Electric Storage Replacement
The GR 300L can suit selected electric hot water replacements where the new installation area meets Rinnai's requirements.
Changing Technology
Moving to a heat pump introduces airflow, condensate, noise and service-access requirements that may not have applied to the existing electric cylinder.
Relocating the System
A new installation location can require additional pipework, drainage, electrical work, base preparation and labour.
Rinnai Enviroflo GR 280L vs GR 300L
| Consideration | GR Series 280L | GR Series 300L |
|---|---|---|
| Product Code | EHPG280VM | EHPG300VM |
| Tank Volume | 280L | 300L |
| Rinnai Sizing Guide | Up to 5 people | Up to 6 people |
| Height | 1975 mm | 2055 mm |
| Empty Weight | 120 kg | 124 kg |
| Filled Weight | 400 kg | 424 kg |
| Sound Level | 46 dB(A) | 46 dB(A) |
| Main Difference | Smaller storage capacity | Largest GR Series capacity |
Choose capacity based on actual household hot water demand as well as occupant count. Installation space and delivery access should also be checked.
Rinnai Enviroflo GR 300L vs Conventional Electric Storage
GR Series Heat Pump
Uses a refrigeration cycle to transfer heat from surrounding air into the stored water and offers features including Wi-Fi control, multiple operating modes and solar PV compatibility.
Conventional Electric Storage
Uses electric resistance heating as its primary heating method and can provide a simpler like-for-like replacement where heat pump airflow, noise or condensate requirements cannot be accommodated.
What's Included With the Rinnai Enviroflo GR Series 300L?
Supply Only
Choose supply only if you already have suitable licensed trades arranged and simply need the Rinnai Enviroflo GR Series 300L supplied.
Supplied & Installed
Eligible Brisbane and Gold Coast customers can choose a supplied-and-installed option where service coverage and site conditions allow.
Possible Additional Work
Valve replacement, electrical work, drainage, pipework changes, base preparation, relocation, system removal, disposal and difficult-access work may be additional depending on the site.
Choose How You Want to Order the Rinnai Enviroflo GR 300L
Supply Only
Choose supply only if you already have the required licensed plumbing and electrical installation arrangements in place.
Brisbane Installation
Supply and installation may be available across selected Brisbane service areas, subject to site suitability, service coverage and installation availability.
Gold Coast Installation
Supply and installation may be available across selected Gold Coast service areas, subject to site suitability, service coverage and installation availability.
Buy the Rinnai Enviroflo GR Series 300L Across Australia
Installed Today can offer supply-only ordering to supported Australian locations, while eligible Brisbane and Gold Coast customers may also have supplied-and-installed options available.
Rinnai Enviroflo GR Series 300L Supply & Installation Brisbane
The Rinnai Enviroflo GR Series 300L can suit Brisbane family homes, larger townhouses and properties replacing an existing electric storage water heater where the new position provides suitable airflow, drainage, power supply and service access.
Before installation, the site should be checked for delivery access, tank dimensions, filled weight, base condition, airflow, condensate drainage, electrical supply, valves, water pressure, pipework and old-system removal requirements.
Rinnai Enviroflo GR Series 300L Supply & Installation Gold Coast
Gold Coast customers may be able to order the GR Series 300L with installation where service coverage and site conditions allow.
The 300L capacity can make the system relevant to family homes, larger townhouses, rentals and investment properties needing substantial stored hot water together with heat pump efficiency and smart-control features.
Is the Rinnai Enviroflo GR Series 300L Eligible for STCs?
Rinnai lists the EHPG300VM as eligible for Small-scale Technology Certificates where current scheme and installation requirements are met.
The number and value of STCs varies with installation location, installation date and current certificate values. Additional state-based incentives may also apply in eligible locations.
Any rebate, STC value or other incentive should be confirmed for the actual installation before purchase.
Questions About the Rinnai Enviroflo GR Series 300L
Can I Buy the Rinnai Enviroflo GR Series 300L Supply Only?
Yes. Supply-only ordering is suitable where available if you already have the required licensed trades arranged to install the heat pump.
Can Installed Today Install the Rinnai Enviroflo GR 300L?
Supply and installation may be available in selected Brisbane and Gold Coast service areas, subject to service coverage, site suitability and installation availability.
Is Installation Included in the Product Price?
No. The product-only price covers the heat pump unless an installed option is selected. Site-specific installation work and selected add-ons may also be additional.
What Is the Product Code?
The Rinnai product code is EHPG300VM.
How Much Hot Water Does the GR Series 300L Store?
The system has a listed tank volume of 300 litres.
How Many People Can the GR Series 300L Suit?
Rinnai lists the 300L model for up to 6 people.
Is the GR Series 300L the Largest Model in the Range?
Yes. The 300L model is currently the largest storage capacity in Rinnai's GR Series heat pump range.
Does the Rinnai GR 300L Have Wi-Fi?
Yes. Rinnai lists built-in Wi-Fi with compatible SmartLife App control.
Can It Work With Solar PV?
Yes. Rinnai lists the GR Series as compatible with solar PV panel systems.
What Operating Modes Does It Have?
Rinnai lists Standard, ECO, Hybrid, Electric and Vacation operating modes.
What Refrigerant Does the GR 300L Use?
The system uses R290 refrigerant.
How Much Refrigerant Does It Contain?
Rinnai's current model-specific technical information lists 395 grams of R290 for the EHPG300VM.
What Is the COP of the Rinnai GR 300L?
Rinnai's current technical information lists a COP of 8.5 for the 300L model under the manufacturer's stated test condition.
What Is the Heat Output?
Rinnai's current product information lists a heat output of approximately 4.0 kW.
How Loud Is the Rinnai GR 300L?
The listed sound level is approximately 46 dB(A). Actual installed sound can vary because nearby surfaces and structures can reflect noise.
What Is the Operating Temperature Range?
Rinnai lists heat pump operation across ambient temperatures from approximately -7°C to +45°C.
What Size Electric Element Does the GR 300L Have?
The current EHPG300VM technical specification lists a 2.4 kW factory-wired electric element.
Is the Rinnai Enviroflo GR Series 300L a 10 Amp Plug Model?
Rinnai's current model-specific EHPG300VM technical sheet lists a 13.5 amp rated current and 15 amp plug fitted, with the option for the system to be hardwired. The specific 300L technical information should therefore be checked rather than relying on generic GR Series electrical descriptions.
What Is the Total Rated Electrical Input?
The current Rinnai technical specification lists a 3.3 kW total rated input, comprising the 2.4 kW electric element and 1.1 kW refrigeration module.
What Are the Dimensions?
Rinnai lists the unit at approximately 2055 mm high. The technical sheet lists a 640 mm cylinder diameter, while the current product page publishes an overall depth of approximately 652 mm.
How Much Does the Rinnai GR 300L Weigh?
The listed empty weight is approximately 124 kg and the filled weight is approximately 424 kg.
What Water Connections Does It Use?
Rinnai lists ISO 7.1 3/4-inch Rp hot and cold water connections.
What Is the PTR Valve Setting?
The supplied PTR valve is listed at 1000 kPa / 10 kW.
When Is a Pressure Limiting Valve Required?
Rinnai requires a PLV where mains pressure exceeds 680 kPa with an ECV fitted or 800 kPa without an ECV. The listed recommended PLV pressure rating is 500 kPa.
Does the Rinnai GR 300L Have Auto Disinfection?
Yes. Rinnai lists an automatic disinfection function as a feature of the GR Series.
Does It Have Anti-Frost Protection?
Yes. Rinnai lists built-in anti-frost control designed to help protect the evaporator in colder conditions.
Does It Restart After a Power Outage?
Yes. Rinnai lists an auto restart function that allows the system to restart after power is restored.
Can the Rinnai GR 300L Reduce Water Heating Energy Use?
Rinnai states that the GR Series can use more than 70% less energy than a standard electric water heater of the same capacity under its stated comparison conditions. Actual savings vary.
Is the Rinnai GR 300L Eligible for STCs?
Yes, where current Small-scale Renewable Energy Scheme requirements and installation conditions are met.
Can It Replace a Standard Electric Storage Water Heater?
Potentially, yes. The property still needs suitable installation space, airflow, condensate drainage, electrical supply, water pressure, plumbing and access for the heat pump.
What Is the Difference Between the GR 280L and GR 300L?
The GR 280L has a 280L tank and a manufacturer guide of up to 5 people. The GR 300L increases storage to 300L and is listed for up to 6 people.
Rinnai Enviroflo GR Series 300L Warranty and Maintenance
For domestic use, Rinnai's current GR Series warranty table lists 7 years parts warranty on the inner storage cylinder, 5 years labour on the cylinder, 5 years parts and labour on refrigeration components and 1 year parts and labour on other components, subject to the manufacturer's current warranty terms.
Rinnai notes that the extended 7-year cylinder warranty is subject to participation in the applicable Rinnai scheduled service program.
Correct installation, suitable water pressure, adequate airflow, condensate drainage and maintenance in accordance with the current manufacturer documentation are important to long-term system operation and warranty compliance.
Why Order the Rinnai Enviroflo GR Series 300L From Installed Today?
Supply-Only Ordering
Suitable for customers who already have the required licensed trades and simply need the heat pump supplied.
Installation Options
Eligible Brisbane and Gold Coast customers can check available supplied-and-installed options for the Rinnai GR 300L.
Clear Installation Add-Ons
Valve work, electrical requirements, drainage, pipework changes, removal, disposal and other installation requirements can be separated from the unit price where applicable.
Is the Rinnai Enviroflo GR Series 300L Right for You?
The Rinnai Enviroflo GR Series 300L is primarily suited to family households wanting the largest storage capacity in the GR Series together with heat pump efficiency, built-in Wi-Fi, solar PV compatibility and multiple operating modes.
Its key characteristics include a 300L tank, sizing guide of up to 6 people, 4.0 kW listed heat output, R290 refrigerant, 46 dB(A) published sound level and current model-specific electrical specification of 13.5 amps with a 15 amp plug or hardwired connection.
Before ordering, check household hot water demand, dimensions, filled weight, electrical supply, airflow, condensate drainage, water pressure, noise considerations and delivery access. Choose supply only if you already have the required licensed trades arranged, or check available Brisbane and Gold Coast installation options where applicable.
Tempering valve information:
Where a hot water system is capable of delivering water above 50°C, a compliant tempering valve must be installed to control the temperature delivered to personal hygiene fixtures such as showers, baths, basins, and bathroom outlets. This helps reduce the risk of scalding and assists with meeting plumbing compliance requirements.
A tempering valve blends hot and cold water to deliver a safer controlled outlet temperature to required fixtures. The hot water unit itself may store water at a higher temperature, but the water delivered to personal hygiene outlets must be controlled where required by plumbing regulations.
If your property already has a suitable, compliant tempering valve installed, your licensed plumber can assess whether it is appropriate for use with the new hot water system. Existing valves may not always be suitable due to age, condition, compliance requirements, valve type, location, or system compatibility.
If a compliant tempering valve is not already installed, or if the existing valve is unsuitable, one must be supplied and installed by a licensed plumber as part of the hot water installation.
Tempering valves are not automatically included with every supply-only hot water unit unless specifically selected, listed as included, or purchased as part of a suitable valve kit. If a tempering valve is required, please purchase the appropriate valve kit with your order or arrange for your licensed installer to supply and install the correct tempering valve on site.
It is the customer’s responsibility to ensure the installation is completed by appropriately licensed trades and that all required valves, fittings, electrical work, plumbing work, and compliance requirements are allowed for as part of the installation.
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Important Installation Note
Installation availability, inclusions and add-ons vary by product type, service area, site access, existing services, selected options and property requirements.
Some jobs may require additional work, upgrades or checks before installation can proceed. Final suitability may need to be confirmed based on site conditions, plumbing, electrical requirements, valves, drainage, access and compliance requirements.
Supply-only orders do not include installation, old unit removal, disposal, valve kits, electrical work, plumbing alterations or compliance upgrades unless these are clearly selected or included in your order.
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Delivery Options
Same Day Delivery
Same day delivery may be available for selected hot water systems in Brisbane and Gold Coast metro areas when ordered before 7:00am.
Availability depends on stock, courier capacity, delivery location, product type and safe transport conditions.
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Express delivery is available on selected products and locations, with an estimated delivery timeframe of 1–4 business days.
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Standard delivery is available on selected products, with an estimated delivery timeframe of 2–8 business days.
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Most hot water orders in metro areas are delivered quickly, with many arriving within 1 business day depending on stock, location, order time and courier availability.
Weather and Transport Delays
Hot water systems are large, heavy products and cannot always be transported safely during rain or unsafe handling conditions.
Delivery timeframes may be affected if wet weather impacts loading, unloading, transport access or safe delivery conditions.
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If your express delivery order takes longer than the estimated 1–4 business day express timeframe, your order will move to the standard 2–8 business day delivery timeframe and your express shipping charge will be refunded automatically.
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