From our customers
Product Overview
STIEBEL ELTRON's latest range of hot water heat pumps, the WWK 222|222H and WWK 302|302H, set a new benchmark for heat pumps in the Australian market. Not only are they great looking but there are many new innovations incorporated in the sophisticated design. Features include a maintenance free current impressed anode, active defrost for operation down to minus 5°C, the option to connect the heat pumps with solar PV systems and the ability to transport them horizontally.
- German engineered
- Designed for Australian conditions
- Quiet operation with encased compressor design
- Suitable for hard or soft water areas with maintenance free current impressed anode
- Operates down to minus 5°C, ideal for cold climates
- Unique roll bond condenser technology for optimal heat transfer
- Active defrost function maintains operation in cold climates automatically
- Single piece design for ease of installation
- Ideal to operate with solar PV system
- H models contain a smart element to aid hot water recovery for high use of hot water.
Installation Service (Optional):
For your convenience, we offer an optional installation service through our network of trusted and professional contractors.
How It Works:
- Select Installation Service: Indicate your interest in installation service during the checkout process.
- Payment for Installation: Pay for you installation with you system purchase.
- Contractor Assignment: We will assign a certified contractor from our network to handle your installation.
- Schedule Your Installation: The assigned contractor will contact you to schedule the installation at your convenience.
- Direct Support: For any questions or support related to the installation process, please direct your inquiries to the contractor first and if you are having issues with the contractor we are here to help.
Please Note: Our role is to supply the product and facilitate the connection with a certified contractor for installation services.
We are committed to ensuring your satisfaction both with our products and the installation service facilitated through our contractor network. For any product-related inquiries or assistance, please contact us.
Experience the "Installed Today" Difference with Our Verified Installers
When you choose "Installed Today" for your installation needs, you're not just getting a product; you're gaining access to a network of rigorously verified installers dedicated to providing you with an exceptional service experience. Here's what you can expect when you opt for an installation by an "Installed Today" verified installer:
Professional and Efficient Service
- Prompt Communication: Our verified installers will contact you within 2 business hours of receiving your order details to confirm and begin scheduling your installation at the earliest convenience.
- Expert Installation: All "Installed Today" installers are highly skilled and qualified, ensuring your product is installed according to the highest industry standards and specific regulations in your area.
- Clear and Professional Communication: From the moment they receive your order until the completion of your installation, our installers maintain clear and professional communication, providing you with all necessary information regarding your installation.
Peace of Mind
- Insurance and Liability: Every "Installed Today" verified installer maintains comprehensive insurance coverage, giving you peace of mind knowing you're protected throughout the installation process.
- Warranty and Quality Assurance: Enjoy a warranty on your installation, guaranteeing rectification work at no additional charge in the unlikely event of any deficiencies. Our installers strive to achieve a minimum 4.5-star average rating across major review platforms, reflecting our commitment to excellence and customer satisfaction.
Customer-Centric Policies
- Customer Dispute Resolution: In the rare event of a dispute, our installers are committed to acknowledging and initiating the resolution process within 1 business day, aiming for a swift and satisfactory resolution within 5 business days.
- Rectification Work Timeframes: Should any rectification work be necessary, it will be acknowledged within 1 business day and completed within 2 business days, ensuring minimal inconvenience to you.
Additional Services at Transparent Rates
- Beyond Basic Installation: Our verified installers offer a range of additional services to complement your installation. All available services and their set rates are communicated upfront, ensuring no surprises.
By choosing "Installed Today," you're not just installing a product; you're investing in a seamless, quality service that values your time and peace of mind. Trust in our verified installers to exceed your expectations with their professionalism, expertise, and commitment to excellence.
This product description outlines the benefits and assurances provided by "Installed Today" verified installers, designed to inform and reassure customers about the high level of service they can expect.
DELIVERY TIMES WITH INSTALLATION - HOT WATER SYSTEMS EXC. HEAT PUMPS
Greater Brisbane and Gold Coast (EXCLUDING BAY ISLANDS) - up to 2 business days
Toowoomba, Tweed Heads and Sunshine Coast - up to 3 business days
DELIVERY TIMES WITHOUT INSTALLATION - HOT WATER SYSTEMS EXC. HEAT PUMPS
Greater Brisbane and Gold Coast (EXCLUDING BAY ISLANDS) - up to 3 business days
Toowoomba, Tweed Heads and Sunshine Coast - up to 5 business days
Harvey Bay, Cairns and Townsville - up to 5 business days
Metropolitan Cities - up to 5 Business Days
Listed Metropolitan Centers - up to 10 Business Days
DELIVERY TIMES WITH INSTALLATION - HEAT PUMPS
Greater Brisbane and Gold Coast (EXCLUDING BAY ISLANDS) - up to 2 business days
Toowoomba, Tweed Heads and Sunshine Coast - up to 5 business days
DELIVERY TIMES WITHOUT INSTALLATION - HEAT PUMPS
Greater Brisbane and Gold Coast (EXCLUDING BAY ISLANDS) - up to 5 business days
Toowoomba, Tweed Heads and Sunshine Coast - up to 5 business days
Metropolitan Cities - up to 5 Business Days
Listed Metropolitan Centers - up to 10 Business Days
DELIVERY TIMES WITH/WITHOUT INSTALLATION - PUMPS AND WATER FILTERS
Greater Brisbane and Gold Coast - up to 5 business days
Toowoomba, Tweed Heads and Sunshine Coast - up to 5 business days
Harvey Bay, Cairns and Townsville - up to 10 business days
**PLEASE NOTE ORDERS OUTSIDE OF THESE AREAS WILL BE REFUNDED AS SOON AS POSSIBLE**
SERVICED METROPOLITIAN CENTRES & CITIES
-Brisbane (EXCLUDING BAY ISLANDS)
-Gold Coast
-Sunshine Coast
-Toowoomba
-Coffs Harbour
-Tamworth
-Canberra
-Sydney (EXCLUDING ISLANDS)
-Bathurst
-Melbourne
-Ballarat
-Geelong
-Adelaide
-Perth
-Darwin
-Cairns
-Townsville
-Harvey Bay
-Rockhampton
-Bundaberg
-Tweed Heads
-Wollongong
Brand - Stiebel Eltron
Model - wwk302
Volume (L) - 300
Height (mm) - 1905
Width (mm) - 690
Weight (kg) - 135
Energy Rating - /6
Made In - Slovakia
Made By - Stiebel Eltron
Maximum Warranty - 5years
Internal Material - Steel
Noise Level (dBa) - 45
Recommend Occupants - 5-6
Recommended Bathrooms - 1-3
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