RANGE OF AVAILABLE REPLACEMENT SYSTEMS
STIEBEL ELTRON HEAT PUMP HOT WATER
Stiebel Eltron WWK 302 302L Heat Pump Hot Water System
The Stiebel Eltron WWK 302 is a 302L heat pump hot water system designed for households wanting larger stored hot water capacity with efficient heat pump operation. It uses surrounding air as its primary heat source and includes active defrost, solar PV compatibility, an encased compressor and a maintenance-free impressed current anode.
Installed Today offers the WWK 302 as a supply-only heat pump hot water system, with supply and installation options available across eligible Brisbane and Gold Coast service areas.
This is the standard non-H WWK 302 model. It does not include the 1.7 kW smart element fitted to the WWK 302H, making it important to choose the correct version for your household and recovery requirements.
Stiebel Eltron WWK 302 at a glance: this is a 302L heat pump storage hot water system with a seasonal COP of 3.58, active defrost, solar PV compatibility, a maintenance-free impressed current anode and indoor or outdoor installation capability where suitable. It is the standard non-H model and does not include the 1.7 kW smart element found in the WWK 302H.
WHAT IT DOES
What Does the Stiebel Eltron WWK 302 Do?
The WWK 302 uses heat pump technology to extract thermal energy from the surrounding air and transfer that energy into water stored inside its 302L enamelled steel cylinder.
This allows the system to produce domestic hot water without relying solely on direct resistance heating as its primary heat source, making it an alternative to a conventional electric storage hot water system where the installation site is suitable.
WHO IT SUITS
Who Is the Stiebel Eltron WWK 302 Best For?
Larger Households
The 302L cylinder may suit larger households, family homes and properties with higher hot water demand where more stored capacity is wanted than the smaller WWK 222.
Electric Hot Water Upgrades
The WWK 302 may suit homes replacing an older electric storage hot water system where sufficient airflow, drainage, access and electrical provision are available.
Standard Non-H Applications
This model suits customers specifically wanting the standard WWK 302 rather than the WWK 302H with its additional 1.7 kW smart element.
WHO IT HELPS
What Problems Can the WWK 302 Help Solve?
Higher Electric Storage Energy Use
The system uses ambient air as its primary heat source instead of heating the complete cylinder solely through a conventional electric resistance element.
Need for More Stored Hot Water
The 302L cylinder provides greater stored capacity than the smaller 220L WWK 222, making it relevant where household hot water demand is higher.
Solar-Compatible Hot Water
The WWK 302 supports solar PV integration where correctly configured, allowing hot water operation to make use of available self-generated electricity.
PRODUCT AT A GLANCE
Stiebel Eltron WWK 302 Key Details
302L
Cylinder Capacity
3.58
Seasonal COP
0.55 kW
Heat Pump Power
-5°C to +42°C
Operating Range
PRODUCT SUITABILITY
Is the Stiebel Eltron WWK 302 Right for My Home?
A Good Choice If...
You want a 302L heat pump, need more stored hot water than the WWK 222 provides, want solar PV compatibility, or are upgrading from electric storage and have a suitable heat pump installation location.
Consider Another Option If...
You want the additional recovery support of the 1.7 kW smart element, your household requires a different storage capacity, or the available installation location cannot satisfy airflow, drainage, access or clearance requirements.
Check Before Ordering
Confirm access, base support, airflow, condensate drainage, water pressure, electrical provision, existing valve condition and whether the standard WWK 302 or WWK 302H better matches your recovery requirements.
SIZE & APPLICATION
What Size Home Does the Stiebel Eltron WWK 302 Suit?
Is the WWK 302 Suitable for Larger Households?
The supplied product information positions the 302L WWK 302 for larger households and homes with higher hot water use. Actual suitability depends on shower duration, flow rates, bath use, household routines, ambient conditions and expected recovery.
How Much 40°C Hot Water Can It Deliver?
The listed maximum available nominal hot water volume at 40°C is up to 540 litres when based on a 20°C cold water temperature under the specified conditions.
When Should I Consider the WWK 302H Instead?
The WWK 302H should be compared where the household wants the same 302L cylinder capacity but also wants the additional recovery support provided by its 1.7 kW smart element.
HOW IT WORKS
How Does the Stiebel Eltron WWK 302 Work?
1. Ambient Air
The heat pump draws thermal energy from the surrounding air through its refrigeration circuit.
2. Heat Transfer
The captured energy is transferred into the water stored inside the 302L enamelled steel cylinder.
3. Stored Hot Water
The heated water remains stored for household use and is reheated through normal heat pump operation as required.
KEY FEATURES
Key Features of the Stiebel Eltron WWK 302
302L Storage Capacity
The larger cylinder provides more stored hot water capacity than the WWK 222 for households or applications with greater hot water demand.
Standard Non-H Model
The WWK 302 operates as the standard model without the 1.7 kW smart element fitted to the WWK 302H.
Active Defrost
Active defrost helps remove frost from the evaporator and supports heat pump operation at ambient temperatures down to -5°C.
Impressed Current Anode
The maintenance-free impressed current anode provides corrosion protection without routine sacrificial-anode replacement under normal conditions.
Solar PV Compatibility
The system supports solar PV integration where correctly configured, helping households make use of available solar generation for hot water.
Encased Compressor
The compressor is encased to help manage operating noise, with a listed sound pressure level of 45 dB(A) at 1 metre.
TECHNICAL DETAILS
Stiebel Eltron WWK 302 Specifications
| Specification | Details |
|---|---|
| Brand | Stiebel Eltron |
| Range | WWK |
| Model | WWK 302 |
| Article Number | 231211 |
| Product Type | Heat pump storage hot water system |
| Rated Cylinder Capacity | 302L |
| Model Type | Standard non-H model |
| Smart Element | No |
| Heat Pump Power Consumption | 0.55 kW at EN16147 / A15 |
| Rated Voltage | 240 V |
| Connection | 1/N/PE |
| Maximum Operating Current | 3.18 A |
| Electrical Installation | As per AS/NZS 3000 |
| Installation Requirements | AS/NZS 3500.4 and applicable local requirements |
| Cylinder Material | Enamelled steel |
| Maximum Available Nominal Hot Water at 40°C | 540L |
| Set Hot Water Temperature | 61°C |
| Maximum Hot Water Temperature | 65°C |
| Maximum Permissible Pressure | 500 kPa |
| PTR Valve Setting | 850 kPa |
| Seasonal COP | 3.58 |
| Operating Temperature Range | -5°C to +42°C |
| Air Flow Rate | 550 m³/h |
| IP Rating | IP24 |
| Refrigerant | R134a |
| Refrigerant Capacity | 0.85 kg |
| Height | 1921–1937 mm with adjustable feet |
| Diameter | 690 mm |
| Empty Weight | 135 kg |
| Filled Weight | Approximately 437 kg |
| Sound Pressure Level | 45 dB(A) at 1 m |
| Minimum Indoor Space | 13 m³ |
| Outdoor Clearance | 500 mm either side of the grille |
| Installation | Indoor or outdoor where suitable |
| Approvals | WaterMark Lic. No. WMKA00301, AS3498 |
| Warranty | Current Stiebel Eltron warranty terms apply |
STANDARD MODEL
WWK 302 Standard Model — Not the WWK 302H
This product is the standard Stiebel Eltron WWK 302. It does not include the 1.7 kW smart element fitted to the WWK 302H.
Both models use a 302L cylinder, but the H-model provides an additional electric smart element designed to assist recovery during periods of higher hot water demand.
If faster assisted recovery during heavy usage is an important requirement, compare the WWK 302 with the WWK 302H before ordering.
INSTALLATION REQUIREMENTS
What Is Required to Install the Stiebel Eltron WWK 302?
The WWK 302 must be installed in a location that provides adequate airflow, drainage, structural support, correct water pressure and suitable electrical provision.
- Suitable level and structurally adequate base
- Access suitable for a 690 mm diameter unit
- Suitable hot and cold water connections
- Correct water pressure and valve arrangement
- Condensate drainage
- Safety valve discharge drainage
- Suitable electrical supply
- Required airflow and clearances
- Minimum 13 m³ indoor space where installed indoors
- 500 mm clearance either side of grille for applicable outdoor installation
- Suitable service access
- Installation in accordance with applicable Australian standards and local requirements
INDOOR & OUTDOOR INSTALLATION
Can the WWK 302 Be Installed Indoors or Outdoors?
Yes. The WWK 302 can be installed indoors or outdoors where the position satisfies the applicable installation requirements.
Indoor Installation
The supplied product information lists a minimum indoor room volume of 13 m³ so cold air from the refrigeration system can diffuse appropriately. Suitable airflow, drainage and service access are also required.
Outdoor Installation
Outdoor installation requires suitable airflow, drainage, structural support and access. The supplied product information lists 500 mm clearance either side of the grille.
WATER PRESSURE & DRAINAGE
Water Pressure, Valves and Condensate Requirements
The WWK 302 has a listed maximum permissible pressure of 500 kPa and a PTR valve setting of 850 kPa.
Incoming water pressure should be checked before installation. A pressure limiting valve or replacement valve kit may be required depending on the property's water pressure, existing plumbing and installation requirements.
Heat pumps produce condensate during normal operation, so the installation position must provide suitable condensate drainage in addition to the required hot water safety-valve discharge drainage.
REPLACEMENT & UPGRADES
Can the WWK 302 Replace My Existing Hot Water System?
The WWK 302 may be suitable for replacing an older electric storage hot water system where the installation position can accommodate the unit's size, approximately 437 kg filled weight, airflow requirements, drainage and electrical requirements.
A heat pump replacement is not automatically like-for-like simply because the existing tank has a similar capacity. Heat pumps have additional airflow and condensate requirements that must be considered before installation.
Relocating the System
Moving the new WWK 302 away from the existing hot water position can require additional pipework, electrical work, condensate drainage, base preparation and installation labour.
WHAT'S INCLUDED
What's Included With the Stiebel Eltron WWK 302?
Supply Only
Choose supply only if you already have appropriately licensed plumbing and electrical trades arranged. The product price covers the WWK 302 unit and applicable manufacturer-supplied components.
Supplied & Installed
Where available, select an Installed Today installation package for the unit plus the applicable standard installation scope. Site suitability still needs to be confirmed.
Possible Additional Work
Valve replacement, old-system removal, disposal, electrical work, pipework changes, drainage, condensate management, pressure control, relocation, base work and restricted access may require additional charges.
SUPPLY OR INSTALL
Choose How You Want to Order the WWK 302
Supply Only
Choose supply only if you already have suitable licensed trades arranged and only require the Stiebel Eltron WWK 302 unit supplied.
Brisbane Installation
Supplied and installed options are available across eligible Brisbane service areas, subject to access, site conditions and installation availability.
Gold Coast Installation
Supplied and installed options are available across eligible Gold Coast service areas, subject to site suitability and installation availability.
SUPPLY OPTIONS
Buy the Stiebel Eltron WWK 302 From Installed Today
Installed Today offers supply-only ordering for customers who already have their own licensed plumber and electrician arranged. Delivery availability and freight requirements depend on the destination and order.
Eligible Brisbane and Gold Coast customers can also select supplied-and-installed options where available.
Brisbane
Gold Coast
Supply Only
Licensed Installer Required
BRISBANE INSTALLATION
Stiebel Eltron WWK 302 Supply & Installation Brisbane
Brisbane customers can order the WWK 302 with an eligible supply and installation package. The 302L system may suit homes replacing older electric storage hot water where larger storage capacity, heat pump efficiency, active defrost and solar PV compatibility are wanted.
Before installation, the site should be checked for unit access, base support, airflow, drainage, water pressure, electrical supply, existing valves and compliance requirements. Additional work outside the selected standard installation scope may incur extra charges.
GOLD COAST INSTALLATION
Stiebel Eltron WWK 302 Supply & Installation Gold Coast
Eligible Gold Coast customers can select the WWK 302 as a supplied and installed heat pump package. Its 302L storage capacity may suit larger family homes, townhouses, investment properties and other homes with higher hot water requirements.
Installation still requires suitable airflow, condensate drainage, structural support, electrical provision and correct water pressure. Restricted access, relocation or upgrades to existing services can change the final installation scope.
PERFORMANCE & OWNERSHIP
How Efficient Is the Stiebel Eltron WWK 302?
The WWK 302 has a listed seasonal COP of 3.58. COP compares useful heat output with electrical input under specified test conditions. Heat pumps can achieve a COP above 1 because they transfer thermal energy from ambient air rather than generating all heat through direct electrical resistance.
Actual household energy consumption varies with ambient temperature, inlet water temperature, hot water use, airflow, installation location, operating settings, tariff structure and solar PV availability.
What Is the Heat Pump Power Consumption?
The listed heat pump power consumption is 0.55 kW under the specified EN16147 / A15 condition, with a listed maximum operating current of 3.18 A.
Can the WWK 302 Use Solar PV?
Yes. The WWK 302 supports solar PV integration where the electrical and control arrangement is configured appropriately. This can allow hot water heating to be aligned with periods of available solar generation.
Can It Run on Off-Peak Power?
The WWK 302 can operate with off-peak arrangements where available and where the selected operating schedule provides adequate hot water recovery for the household.
COMPARE YOUR OPTIONS
WWK 302 vs WWK 302H vs WWK 222
| Feature | WWK 302 | WWK 302H | WWK 222 |
|---|---|---|---|
| Cylinder Capacity | 302L | 302L | 220L |
| Smart Element | No | Yes – 1.7 kW | No |
| Maximum Nominal 40°C Hot Water | Up to 540L under stated conditions | Up to 540L under stated conditions | Up to 360L under stated conditions |
| Primary Difference | 302L standard non-H model | 302L H-model with extra smart-element recovery support | Smaller 220L standard model |
WWK 302 vs WWK 302H
Both models use a 302L cylinder. The key difference is that the WWK 302H includes a 1.7 kW smart element to assist recovery during higher hot water use. The standard WWK 302 does not include this element.
WWK 302 vs WWK 222
The WWK 222 has a smaller 220L cylinder and can provide up to 360L of nominal 40°C hot water under the stated conditions. The WWK 302 increases storage to 302L and can provide up to 540L under its stated conditions.
REBATES & INCENTIVES
Is the Stiebel Eltron WWK 302 Eligible for STCs or Rebates?
Heat pump hot water systems may qualify for STCs or other incentive programs depending on the eligible product, installation date, installation location and current program rules.
Eligibility and incentive values can change. Any rebate or incentive should be confirmed for the specific order and installation rather than assumed before purchase.
COMMON QUESTIONS
Questions About the Stiebel Eltron WWK 302
Can I buy the Stiebel Eltron WWK 302 supply only?
Yes. The WWK 302 can be purchased as a supply-only unit if you already have appropriately licensed plumbing and electrical trades arranged.
Can Installed Today install the WWK 302?
Supply and installation options are available across eligible Brisbane and Gold Coast service areas, subject to site suitability and installation availability.
Is installation included in the product price?
No. The product price is for the unit unless an installed option is selected. Installation labour, valves, old-system removal, electrical work, drainage and other site-specific requirements are separate unless expressly included in the selected package.
Is this the WWK 302H?
No. This page is for the standard WWK 302, not the WWK 302H.
Does the WWK 302 have a smart element?
No. The standard WWK 302 does not include the 1.7 kW smart element. That feature is included in the WWK 302H.
What is the Stiebel Eltron WWK 302 article number?
The listed article number is 231211.
What size is the WWK 302?
The WWK 302 has a rated cylinder capacity of 302 litres.
How much 40°C hot water can it provide?
The listed maximum available nominal volume is up to 540 litres at 40°C under the stated test conditions.
What are the dimensions?
The listed height is approximately 1921–1937 mm with adjustable feet and the unit has a 690 mm diameter.
How much does the WWK 302 weigh?
The listed empty weight is 135 kg. Its approximate filled weight is 437 kg.
What is the sound level?
The listed sound pressure level is 45 dB(A) at 1 metre. Perceived noise can still vary depending on the installation position and surrounding surfaces.
Does the WWK 302 have active defrost?
Yes. Active defrost supports operation in colder ambient conditions and contributes to the listed operating range down to -5°C.
Can the WWK 302 be installed outdoors?
Yes. Outdoor installation is possible where the position provides suitable airflow, drainage, access, structural support and the required clearances.
Can the WWK 302 be installed indoors?
Yes. Indoor installation may be possible where the required ventilation, drainage and space conditions are met. The supplied information lists a minimum indoor space requirement of 13 m³.
What outdoor clearance does the WWK 302 need?
The supplied product information lists 500 mm clearance either side of the grille. Full installation requirements should be checked for the final position.
What refrigerant does the WWK 302 use?
The listed refrigerant is R134a, with a listed refrigerant capacity of 0.85 kg.
What is the maximum permissible pressure?
The supplied data lists the maximum permissible pressure as 500 kPa.
What is the PTR valve setting?
The listed PTR valve setting is 850 kPa.
What is the seasonal COP?
The listed seasonal COP is 3.58.
What temperature does the WWK 302 store water at?
The supplied specifications list a set hot water temperature of 61°C and a maximum hot water temperature of 65°C.
Can the WWK 302 work with solar PV?
Yes. Solar PV integration is supported where the heat pump and electrical control arrangement are configured correctly.
Can the WWK 302 run on off-peak electricity?
Yes. Off-peak operation may be possible where the property has a suitable tariff and the available heating window provides adequate recovery for the household.
Does the WWK 302 need condensate drainage?
Yes. Heat pumps produce condensate during normal operation, so suitable condensate drainage is required.
Is electrical work included with installation?
Electrical work is not automatically included unless it forms part of the selected installation package. Circuit, power supply or other electrical changes may require additional work.
Is the WWK 302 suitable for hard water areas?
The supplied product information states the WWK range is suitable for hard or soft water areas and uses a maintenance-free impressed current anode.
Can the WWK 302 replace an old electric storage system?
It may be suitable provided the property has adequate space, airflow, drainage, electrical supply, water pressure and access for a heat pump installation.
What is the difference between the WWK 302 and WWK 302H?
The WWK 302 is the standard 302L heat pump model. The WWK 302H adds a 1.7 kW smart element to assist hot water recovery during higher usage.
What is the difference between the WWK 222 and WWK 302?
The WWK 222 has a 220L cylinder, while the WWK 302 has a 302L cylinder. The larger WWK 302 may suit homes wanting greater stored hot water capacity.
WARRANTY & MAINTENANCE
Stiebel Eltron WWK 302 Warranty and Maintenance
Current Stiebel Eltron warranty terms apply to the WWK 302. Warranty periods, component coverage, exclusions and claim requirements should be checked against the current manufacturer warranty documentation applicable at the time of purchase.
The system uses a maintenance-free impressed current anode, so it does not rely on routine sacrificial-anode replacement under normal conditions. The complete hot water installation still requires appropriate maintenance, including checking valves, drainage, system operation and other components in accordance with manufacturer instructions and applicable requirements.
WHY INSTALLED TODAY
Why Buy the Stiebel Eltron WWK 302 From Installed Today?
Installed Today gives customers a straightforward choice between purchasing the WWK 302 as a supply-only heat pump or selecting an eligible supplied-and-installed package in Brisbane or the Gold Coast.
Supply Only
For Customers With Their Own Installer
Online Options
Clear Product and Installation Pathways
Brisbane
Eligible Installation Areas
Gold Coast
Eligible Installation Areas
FINAL CHECK
Is the Stiebel Eltron WWK 302 Right for You?
The Stiebel Eltron WWK 302 is primarily suited to customers wanting a larger 302L heat pump hot water system without the smart element included in the WWK 302H. Key features include a seasonal COP of 3.58, active defrost, solar PV compatibility, a maintenance-free impressed current anode and indoor or outdoor installation capability where the required conditions are met.
Before ordering, confirm that the property can accommodate the unit's 690 mm diameter, 1921–1937 mm height, approximately 437 kg filled weight, airflow, drainage, water pressure and electrical requirements. Choose supply only if your licensed installer is already arranged, or select an eligible Brisbane or Gold Coast supply and installation option where available.
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DELIVERY TIMES WITH INSTALLATION - HOT WATER SYSTEMS EXC. HEAT PUMPS
Greater Brisbane and Gold Coast (EXCLUDING BAY ISLANDS) - up to 2 business days
Toowoomba, Tweed Heads and Sunshine Coast - up to 3 business days
DELIVERY TIMES WITHOUT INSTALLATION - HOT WATER SYSTEMS EXC. HEAT PUMPS
Greater Brisbane and Gold Coast (EXCLUDING BAY ISLANDS) - up to 3 business days
Toowoomba, Tweed Heads and Sunshine Coast - up to 5 business days
Harvey Bay, Cairns and Townsville - up to 5 business days
Metropolitan Cities - up to 5 Business Days
Listed Metropolitan Centers - up to 10 Business Days
DELIVERY TIMES WITH INSTALLATION - HEAT PUMPS
Greater Brisbane and Gold Coast (EXCLUDING BAY ISLANDS) - up to 2 business days
Toowoomba, Tweed Heads and Sunshine Coast - up to 5 business days
DELIVERY TIMES WITHOUT INSTALLATION - HEAT PUMPS
Greater Brisbane and Gold Coast (EXCLUDING BAY ISLANDS) - up to 5 business days
Toowoomba, Tweed Heads and Sunshine Coast - up to 5 business days
Metropolitan Cities - up to 5 Business Days
Listed Metropolitan Centers - up to 10 Business Days
DELIVERY TIMES WITH/WITHOUT INSTALLATION - PUMPS AND WATER FILTERS
Greater Brisbane and Gold Coast - up to 5 business days
Toowoomba, Tweed Heads and Sunshine Coast - up to 5 business days
Harvey Bay, Cairns and Townsville - up to 10 business days
**PLEASE NOTE ORDERS OUTSIDE OF THESE AREAS WILL BE REFUNDED AS SOON AS POSSIBLE**
SERVICED METROPOLITIAN CENTRES & CITIES
-Brisbane (EXCLUDING BAY ISLANDS)
-Gold Coast
-Sunshine Coast
-Toowoomba
-Coffs Harbour
-Tamworth
-Canberra
-Sydney (EXCLUDING ISLANDS)
-Bathurst
-Melbourne
-Ballarat
-Geelong
-Adelaide
-Perth
-Darwin
-Cairns
-Townsville
-Harvey Bay
-Rockhampton
-Bundaberg
-Tweed Heads
-Wollongong
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