10,000+
Successful Installations
★★★★★
1,000+ 5-Star Reviews
✓
Real Trade Experience
Product Information Quick Specs & Benefits View sizing, power, warranty and key product details
Recommended Household Size 1 people
Make Vulcan
Model 6901050
Volume 50L
Maximum Warranty 7 years
Height 695 mm
Width 400 mm
Made In China
Main Cylinder Material Steel

Vulcan 50L Electric Hot Water System

What are you replacing?
Most Common

Standard Install

2 of 3
For standard electric hot water replacements
From...product + package

Installation Availability
Select Your Preferred Install
Choose an exact installation date
or
Supply Only
Already have a licensed installer? Buy the hot water system Supply Only.
Installation and related site works are not included.
...
 
COMPACT 50L ELECTRIC STORAGE

Vulcan 50L Electric Storage Hot Water System

The Vulcan 50L Electric Water Heater is a compact mains-pressure storage system designed for apartments, kitchens, studios, offices and other applications with relatively low hot-water demand.

The current model is 691050G7 and combines 50 litres of hot-water delivery with a 3.6kW single electric element. Its compact cabinet, dual-handed plumbing connections and continuous electricity-supply requirement make it particularly relevant to like-for-like replacement of smaller electric storage units.

Vulcan currently gives the 50L a maximum guide of one person under its stated sizing assumptions. It should not be treated as a general family-size water heater simply because it can supply whole-home plumbing.

Installed Today can offer the Vulcan 50L as supply only or through eligible supplied-and-installed pathways in Brisbane and Gold Coast service areas, subject to product availability, plumbing, electrical supply, water pressure, drainage, access and installation requirements.

Vulcan 50L at a glance: model 691050G7, 50L hot-water delivery, 3.6kW single element, continuous electricity supply, dual-handed water and TPR connections, indoor or outdoor installation, 24kg empty weight, compact 695mm-high cabinet and a detailed manufacturer cylinder warranty extending to 7 years for qualifying single-family domestic installations.
CURRENT MODEL

What Is the Current Vulcan 50L Model?

The current standard model is 691050G7.

It forms part of Vulcan's 691 Series compact mains-pressure electric storage range and uses one 3.6kW heating element.

50L Delivery

The cylinder provides 50 litres of manufacturer-listed hot-water delivery.

3.6kW Element

The current model uses a single 3.6kW electric immersion heating element.

WHO IS IT FOR?

How Many People Does the Vulcan 50L Suit?

Vulcan currently lists the 50L for a maximum of one person under the manufacturer's stated sizing assumptions.

Vulcan bases that guide on seven-minute showers at a 42°C mixed-water temperature in a moderate climate with the specified electricity-supply arrangement.

The 50L can also suit applications where the demand is limited to selected outlets rather than a full family household.

Single-Person Use

Can suit a small dwelling where hot-water use remains modest and the system can reheat throughout the day.

Kitchens & Offices

Can provide stored hot water for lower-demand amenities where a larger household cylinder is unnecessary.

Compact Replacement

Particularly relevant where an existing small electric storage water heater is already installed in a suitable location.

The one-person figure is a manufacturer sizing guide rather than a guarantee. Shower flow, duration and simultaneous use materially affect available hot water.

KEY NUMBERS

Vulcan 50L at a Glance

50L Hot-Water Delivery
3.6kW Single Element
24kg Empty Weight
695mm Overall Height
TECHNICAL SPECIFICATIONS

Vulcan 50L Electric Water Heater Specifications

Specification Vulcan 691050G7
Brand Vulcan
Series 691050
Model 691050G7
System Type Mains-pressure electric storage water heater
Hot-Water Delivery 50L
Element Arrangement Single element
Element Rating 3.6kW
Electrical Supply 220–240V AC, 50Hz
Tariff Continuous electricity supply
Installation Indoor or outdoor
Connection Orientation Dual handed
Hot & Cold Water Connections Rp 3/4
Relief-Valve Connection Rp 1/2
TPR Valve Setting 1000kPa
ECV Setting 850kPa where fitted
Maximum Mains Pressure With ECV 680kPa
Maximum Mains Pressure Without ECV 800kPa
Height 695mm
Main Body Width 400mm
Maximum Depth 436mm
Empty Weight 24kg
Shipped Weight Approximately 26kg
Manufacturer People Guide Maximum 1 person under stated conditions
DUAL-HANDED CONNECTIONS

What Does Dual Handed Mean?

The Vulcan 50L has hot-water, cold-water and TPR-valve connection positions on both sides of the cabinet.

This gives an installer more flexibility than a single-sided cylinder when matching existing plumbing in cupboards, apartments, kitchens and other compact installation areas.

The water connections can be made from the side that best suits the approved installation arrangement.

Dual handed does not mean every old pipe layout will connect without alteration. Existing pipe condition, valve position and service access still need to be checked.
CONTINUOUS ELECTRICITY

Does the Vulcan 50L Need Continuous Power?

Yes. Vulcan lists the 50L for connection to a continuous electricity supply.

The small cylinder relies on regular access to electrical power so the thermostat can reheat stored water after use.

This is particularly important where the unit is expected to provide showering hot water rather than only occasional handwashing or kitchen demand.

The 50L is not listed by Vulcan as a normal restricted off-peak storage model. Check the existing tariff arrangement before replacing an older water heater.
ELECTRICAL REQUIREMENTS

How Is the Vulcan 50L Connected to Power?

Vulcan specifies permanent connection to a 220–240V AC, 50Hz mains supply.

The circuit, cable, isolation and protective-device arrangement must suit the 3.6kW appliance and the existing electrical installation.

A licensed electrical worker should assess any fixed-wiring work, circuit modification, isolator change or increase in electrical load required for the replacement.

The water heater must be completely full before it is energised. Vulcan specifically requires the cylinder to be filled and the electrical installation checked before switching on the power.
STORED WATER TEMPERATURE

How Hot Does the Vulcan 50L Store Water?

The current Vulcan installation guide lists the 50L thermostat as adjustable from approximately 60°C to 75°C.

The manufacturer lists the factory thermostat setting at approximately 75°C for the 50L model.

This higher storage temperature helps increase the useful quantity of mixed hot water available from a compact cylinder, but it also means the stored water is capable of causing serious scalding.

The completed installation therefore needs the appropriate temperature-control arrangement where delivery temperature is required to be limited at personal-hygiene fixtures.

INDOOR OR OUTDOOR

Can the Vulcan 50L Be Installed Inside or Outside?

Yes. Vulcan specifies the 691 Series 50L as suitable for indoor or outdoor installation.

The system needs a suitable location with stable support, service access, compliant plumbing and a suitable electrical connection.

For indoor installations, particular attention needs to be given to leakage protection and drainage.

WALL MOUNTING

Can the Vulcan 50L Be Mounted on a Wall?

Vulcan's current installation guide allows the 50L to be wall mounted where the wall is capable of supporting the complete filled operating weight.

The manufacturer identifies a dedicated wall-bracket kit for this installation pathway.

Wall mounting is not automatically suitable for every wall construction. The supporting structure, fixings, plumbing, drainage and service access need to be appropriate for the completed installation.

SAFE TRAY

When Does the Vulcan 50L Need a Safe Tray?

Where a future leak could cause property damage, Vulcan requires a suitable safe tray beneath the water heater.

This is particularly relevant to cupboard installations, apartments, kitchens and other internal locations.

The tray requires its own compliant drain arrangement.

Relief-valve drain lines do not simply terminate into the safe tray. The TPR or ECV discharge arrangement and safe-tray drainage have separate requirements.
COMPACT DIMENSIONS

How Small Is the Vulcan 50L?

The current installation drawing lists the water heater at approximately 695mm high x 400mm wide x 436mm maximum depth.

The unit weighs approximately 24kg empty.

This makes it substantially smaller and lighter than conventional family-size electric storage cylinders, but the installation still needs enough room for plumbing, drainage and service access.

  • Check cupboard height and depth
  • Check doorway or access opening width
  • Allow room for pipework and valves
  • Maintain access to the electrical service cover
  • Allow access to the TPR valve
  • Provide safe drainage where required
  • Allow for future removal and replacement
WATER PRESSURE

What Water Pressure Limits Apply?

The Vulcan 50L uses a 1000kPa temperature and pressure relief valve.

Where an expansion control valve is fitted, Vulcan specifies an 850kPa ECV.

Cold-Water Arrangement Maximum Mains Supply Pressure
With Expansion Control Valve 680kPa
Without Expansion Control Valve 800kPa

If incoming mains pressure is above the applicable limit, a suitable pressure-limiting valve is required.

EXPANSION CONTROL

Does Every Vulcan 50L Need an ECV?

No. Vulcan lists the 850kPa ECV specification for installations where an expansion control valve is required rather than stating that one is universal to every property.

Where fitted, the ECV provides a lower-pressure cold-side discharge point as stored water expands during heating.

The licensed plumber confirms the correct valve arrangement for the actual installation.

RELIEF DRAINAGE

Does the Vulcan 50L Need Drainage?

Yes. The TPR valve and any fitted expansion control valve require suitable drain lines.

Relief discharge must remain open to atmosphere and terminate in an appropriate location where hot water will not create injury, damage or nuisance.

If the existing drainage arrangement cannot be reused, additional plumbing work can be required.

PUSH-THROUGH OPTION

Can the 50L Be Used as a Push-Through Water Heater?

Vulcan's current installation guide identifies a specific push-through or free-outlet installation option for the 50L in appropriate applications.

That arrangement is intended to supply a single non-tempered, non-ablution outlet and has different plumbing requirements from a normal mains-pressure whole-home installation.

This is a specialist installation pathway and should not be confused with the standard mains-pressure configuration used for normal household hot-water distribution.

VITREOUS ENAMEL CYLINDER

How Is the Vulcan 50L Cylinder Protected?

The water heater uses a vitreous-enamel-lined steel cylinder together with sacrificial anode protection.

The enamel lining protects the steel vessel from direct water contact while the anode provides additional corrosion protection.

Water chemistry, pressure control, correct anode selection and regular maintenance can all affect cylinder service life.

MAINTENANCE

What Maintenance Does Vulcan Recommend?

Vulcan recommends minor maintenance approximately every six months and a professional major service in the fifth year after installation.

Every Six Months

Gently operate the TPR-valve easing lever, operate the ECV lever where one is fitted and check safe-tray drainage where applicable.

Fifth-Year Major Service

The manufacturer service schedule includes checks of the valves, anode, electric heating unit, drainage, plumbing connections and general condition of the water heater.

The fifth-year service can affect warranty claims. Vulcan states that a claim may be rejected where the recommended major service was not arranged and the relevant fault would have been detected and corrected during that service.
WARRANTY

Vulcan 50L Warranty

The current detailed Vulcan warranty for the 691 Series 50L provides:

Period Component Coverage
Year 1 All components Repair or replacement of the faulty component, including labour, subject to warranty terms
Years 2–7 Cylinder in a single-family domestic dwelling Replacement cylinder supplied; installation and repair labour is the owner's responsibility
Years 2–3 Cylinder where not installed in a single-family domestic dwelling Replacement cylinder supplied; installation and repair labour is the owner's responsibility

The detailed current warranty therefore provides a seven-year total cylinder warranty period for the 691 Series 50L in a qualifying single-family domestic dwelling.

Manufacturer-document note: Vulcan's current product-page headline displays a 10-year cylinder claim, but the same page's specification table lists seven years and the detailed current warranty document specifically assigns years 2–7 to the 691 Series 50L. The detailed warranty terms should be relied upon for warranty coverage.
50L VS LARGER STORAGE

When Is the Vulcan 50L the Right Size?

The 50L is intended for genuinely low hot-water demand.

It can be useful where space is limited and a larger storage cylinder would provide unnecessary capacity, but it should not be selected purely because it is physically compact.

A larger storage water heater may be more suitable where:

  • More than one person regularly needs showering hot water
  • Several showers occur close together
  • Bath use is required
  • There are multiple bathrooms
  • Kitchen and shower demand overlap
  • The property regularly exhausts a smaller cylinder
50L VS INSTANT ELECTRIC

How Does a 50L Storage Heater Compare With Instant Electric?

The Vulcan stores heated water inside a 50L cylinder and reheats it with a 3.6kW element.

An instantaneous electric water heater instead heats water while it flows through the appliance and can require a substantially higher electrical load depending on the application.

The Vulcan can make sense where a compact stored-water solution fits the property and a conventional 3.6kW storage circuit is appropriate.

The better option depends on available electrical capacity, required flow, available space and the intended hot-water outlets.

SUPPLY ONLY

Buy the Vulcan 50L Supply Only

Choose supply only where appropriately licensed plumbing and electrical trades are already arranged.

The unit-only price does not automatically include:

  • Plumbing installation
  • Electrical disconnect or reconnect
  • Electrical circuit alterations
  • Valve kit
  • Temperature-control equipment
  • Pressure-control components
  • Additional pipework
  • Relief-drain alterations
  • Safe tray where required
  • Wall-mounting bracket or structural work
  • Old-system disposal
  • Difficult-access work
SUPPLY & INSTALL

Vulcan 50L Supplied & Installed

Eligible Brisbane and Gold Coast customers can select a supplied-and-installed pathway where the property and existing services suit the Vulcan 691050G7.

Plumbing Check

Water pressure, valve arrangement, pipework, temperature control and relief drainage need to suit the selected installation.

Electrical Check

The existing electrical supply and circuit need to suit the 3.6kW element and continuous-supply requirement.

Location Check

Cupboard space, floor or wall support, drainage and future service access need to be suitable for the compact cylinder.

INSTALLATION AREAS

Vulcan 50L Installation in Brisbane & Gold Coast

Installed Today can provide supplied-and-installed pathways across eligible Brisbane and Gold Coast service areas where the selected product and required installation scope are available.

Brisbane Gold Coast

Additional work can apply where the property requires new valves, electrical alterations, extra plumbing, pressure control, a safe tray, drainage changes, relocation, wall-support work or old-system disposal.

SMALL SYSTEM FOR LOW HOT-WATER DEMAND

Why Choose the Vulcan 50L?

The Vulcan 50L provides a compact mains-pressure storage option where hot-water demand is limited and installation space matters.

Its current manufacturer specifications include 50L delivery, a 3.6kW single element, continuous electricity supply, dual-handed connections, indoor or outdoor installation and a compact 695mm-high cabinet.

It is particularly relevant as a replacement for an existing small electric storage system in an apartment, kitchen, studio, office or similar low-demand installation.

COMMON QUESTIONS

Questions About the Vulcan 50L Electric Water Heater

Is the Vulcan 50L Still a Current Product?

Yes. Vulcan currently lists the 50L within its active electric vitreous-enamel water-heater range.

What Is the Current Model Code?

The current model is 691050G7.

How Much Hot Water Does It Deliver?

Vulcan lists 50 litres of hot-water delivery.

How Many People Does Vulcan List It For?

The current manufacturer guide lists a maximum of one person under its stated sizing assumptions.

What Size Is the Element?

The current model uses a 3.6kW single element.

Does It Need Continuous Electricity?

Yes. Vulcan lists the 50L for continuous electricity supply.

Can It Be Installed Indoors?

Yes, where the installation satisfies the manufacturer's plumbing, electrical, support, access and drainage requirements.

Can It Be Installed Outdoors?

Yes. The current installation guide identifies the 691050 as suitable for either indoor or outdoor installation.

Can It Be Wall Mounted?

Yes, where the wall can support the complete filled water heater and the manufacturer's wall-bracket arrangement and installation requirements are followed.

What Are the Dimensions?

Approximately 695mm high x 400mm wide x 436mm maximum depth.

How Much Does It Weigh?

Approximately 24kg empty. Vulcan's current product page lists approximately 26kg shipped.

What Does Dual Handed Mean?

The 50L provides hot-water, cold-water and TPR connection positions on both sides of the cabinet, allowing the installer to use the appropriate side for the installation.

What Size Are the Water Connections?

The hot and cold water connections are Rp 3/4.

What Size Is the TPR Connection?

The current installation guide lists Rp 1/2.

What Is the TPR Valve Setting?

1000kPa.

What Is the ECV Setting?

Where an expansion control valve is fitted, Vulcan lists 850kPa.

What Is the Maximum Mains Pressure With an ECV?

680kPa.

What Is the Maximum Mains Pressure Without an ECV?

800kPa.

Does Every Installation Need an ECV?

No. The requirement depends on the actual plumbing arrangement and applicable installation conditions.

How Hot Can It Store Water?

The thermostat is adjustable from approximately 60°C to 75°C, with Vulcan listing a factory setting of approximately 75°C for the 50L.

Does It Need Temperature Control?

Where the appliance supplies personal-hygiene fixtures, the completed installation needs the appropriate temperature-control arrangement required for that plumbing configuration.

Can the 50L Be Used as a Push-Through Heater?

Vulcan identifies a specific push-through installation arrangement for selected single-outlet applications. This is different from a normal mains-pressure whole-home installation and must follow the manufacturer's instructions.

Does It Need a Safe Tray Indoors?

Where leakage could cause property damage, Vulcan requires a suitable safe tray and drainage arrangement.

Does It Need Servicing?

Yes. Vulcan recommends regular minor maintenance and a professional major service in the fifth year after installation.

What Is the Detailed Cylinder Warranty?

For a qualifying single-family domestic dwelling, year 1 covers all components including labour and the cylinder then receives replacement-parts coverage through years 2–7. Installation and repair labour during years 2–7 is the owner's responsibility.

Why Does the Vulcan Webpage Also Say 10 Years?

The current product page contains conflicting warranty information. Its headline states 10 years, while its specification table states seven years and the detailed current warranty document specifically gives the 691 Series 50L cylinder coverage through year 7. The detailed warranty terms should be used when assessing coverage.

Can I Buy the Vulcan 50L Supply Only?

Yes. Supply-only ordering suits customers who already have appropriately licensed plumbing and electrical trades arranged.

Can Installed Today Install It?

Eligible Brisbane and Gold Coast properties can select a supplied-and-installed pathway where the plumbing, continuous electricity supply, drainage, access and installation position are suitable.

FINAL CHECK

Is the Vulcan 50L Right for Your Installation?

The Vulcan 691050G7 is primarily suited to low-demand applications needing a compact mains-pressure electric storage water heater.

Its current manufacturer specifications include 50L hot-water delivery, a 3.6kW single element, continuous electricity supply, dual-handed plumbing connections, 24kg empty weight and indoor or outdoor installation.

Before ordering, check actual hot-water demand, existing electrical circuit, continuous-supply arrangement, water pressure, valve condition, temperature control, drainage, cupboard or wall space and future service access.

For supply only, arrange appropriately licensed installation trades. For eligible Brisbane and Gold Coast properties, select the matching supplied-and-installed pathway and any required valve, electrical, drainage, support, disposal or access add-ons before checkout.

Tempering Valve and Element Information

*Element size information:
All electric hot water units are supplied as standard with a 3.6kW element unless otherwise stated on the product page, invoice, or order confirmation.

If a different element configuration is requested, such as 1.8kW or 2.4kW, the hot water unit may still arrive with the standard 3.6kW element fitted from the manufacturer. The requested 1.8kW or 2.4kW element will be supplied separately with the order for installation by a suitably licensed electrical contractor or licensed electrical licence holder.

Any element changeover, electrical connection, disconnection, wiring, testing, or modification must be carried out by a licensed electrical contractor or licensed electrical licence holder. Elements must not be changed, connected, modified, or tested by an unlicensed person.

Alternative elements supplied for non-standard configurations may be generic replacement elements and may not be the same brand as the hot water unit unless specifically stated. Generic elements are supplied to suit the requested element size and electrical configuration, but final suitability must be checked by the licensed installer before installation.

1.8kW and 2.4kW elements supplied separately with a hot water unit include a 12-month supply-only parts warranty from the date of purchase, provided the element has been correctly installed by a licensed electrical contractor or licensed electrical licence holder and used under normal operating conditions.

This element warranty covers the replacement supply of the element only. It does not include labour, call-out fees, electrical work, plumbing work, fault finding, removal, reinstallation, testing, travel, downtime, damage caused by incorrect installation, or any other associated costs. Warranty may be declined where the element has been incorrectly installed, dry-fired, modified, damaged, connected to incorrect voltage or wiring, affected by power issues, used in unsuitable water conditions, or installed by an unlicensed person.

Proof of purchase, installer details, electrical licence details, photos, and/or return of the faulty element may be required before a warranty claim is approved.

**Tempering valve information:
Where a hot water system is capable of delivering water above 50°C, a compliant tempering valve must be installed to control the temperature delivered to personal hygiene fixtures such as showers, baths, basins, and bathroom outlets. This helps reduce the risk of scalding and assists with meeting plumbing compliance requirements.

A tempering valve blends hot and cold water to deliver a safer controlled outlet temperature to required fixtures. The hot water unit itself may store water at a higher temperature, but the water delivered to personal hygiene outlets must be controlled where required by plumbing regulations.

If your property already has a suitable, compliant tempering valve installed, your licensed plumber can assess whether it is appropriate for use with the new hot water system. Existing valves may not always be suitable due to age, condition, compliance requirements, valve type, location, or system compatibility.

If a compliant tempering valve is not already installed, or if the existing valve is unsuitable, one must be supplied and installed by a licensed plumber as part of the hot water installation.

Tempering valves are not automatically included with every supply-only hot water unit unless specifically selected, listed as included, or purchased as part of a suitable valve kit. If a tempering valve is required, please purchase the appropriate valve kit with your order or arrange for your licensed installer to supply and install the correct tempering valve on site.

It is the customer’s responsibility to ensure the installation is completed by appropriately licensed trades and that all required valves, fittings, electrical work, plumbing work, and compliance requirements are allowed for as part of the installation.

A Simpler Way to Buy Hot Water, Filters, Pumps and Plumbing Products

Buying a new hot water system, water filter, pump or plumbing product should be clear, simple and easy to organise.

Installed Today helps you compare products, check supply-only pricing and, where available, build an optional installation package before checkout. That means you can choose the product, review the available options and order with more confidence, without the usual back and forth just to understand the starting price.

Whether you already know exactly what you need or you are still comparing options, Installed Today gives you a clearer way to buy the right product for your home, budget and timing.

Why Customers Choose Installed Today

Supply Only or Optional Installation

Choose the product on its own, or add installation where available on selected products and in eligible service areas. This gives you the flexibility to order the way that suits you best.

Clear Pricing Before Checkout

See the product price upfront, then review available installation options and common add-ons before placing your order. You can check the package total before checkout, instead of waiting on basic pricing just to get started.

Product Details That Actually Help

Key specs, sizing details, warranty information, product features and suitability notes are shown clearly, making it easier to compare products properly before you buy.

Common Installation Add-Ons Available

Where relevant, you can add common installation extras such as valve kits, bases, access-related items, removal, electrical options or other site-specific upgrades before checkout.

Built Around Brisbane and Gold Coast Homes

Our product and installation options are selected with common Brisbane and Gold Coast homes in mind, including local water quality, access issues, plumbing layouts, replacement requirements and typical installation conditions.

One Simple Order

Add the product and selected options to cart in one order, instead of trying to organise separate suppliers, installers, parts and payments yourself.

Practical Help Before You Buy

Not sure which size, model or installation option is right? Installed Today gives you a clearer path to compare your options before you order.

Designed to Make Your Decision Easier

Installed Today is built for customers who want a faster, clearer and more convenient way to buy.

Instead of guessing what is included, waiting for basic pricing or trying to work out which extras may be needed, you can review the product, compare your options and move forward with confidence.

Choose supply only if you just need the product.

Choose an optional supplied and installed package where installation is available and you want the product and selected install options organised in one order.

Add common extras before checkout if your job needs additional parts, removal, access support or site-specific options.

It is a simpler way to organise the product, the selected extras and the parts of the job that matter most.

Important Installation Note

Installation availability, inclusions and add-ons vary by product type, service area, site access, existing services, selected options and property requirements.

Some jobs may require additional work, upgrades or checks before installation can proceed. Final suitability may need to be confirmed based on site conditions, plumbing, electrical requirements, valves, drainage, access and compliance requirements.

Supply-only orders do not include installation, old unit removal, disposal, valve kits, electrical work, plumbing alterations or compliance upgrades unless these are clearly selected or included in your order.

Fast Delivery and Install-Aligned Shipping

Installed Today makes delivery simple, whether you are ordering supply-only or choosing an optional install package.

For supply-only orders, you can select from available delivery options at checkout. For eligible orders with installation selected, shipping is included and coordinated to align with your selected installation period where possible.

Delivery Options

Same Day Delivery

Same day delivery may be available for selected hot water systems in Brisbane and Gold Coast metro areas when ordered before 7:00am.

Availability depends on stock, courier capacity, delivery location, product type and safe transport conditions.

Express Delivery

Express delivery is available on selected products and locations, with an estimated delivery timeframe of 1–4 business days.

Standard Delivery

Standard delivery is available on selected products, with an estimated delivery timeframe of 2–8 business days.

Free Shipping with Installation

When you select an eligible installation package, delivery is included as part of the supplied and installed order.

Your product delivery will be organised to align with your selected installation period where possible, helping avoid separate courier timing, storage issues or delays between delivery and installation.

Fast Metro Delivery

Most hot water orders in metro areas are delivered quickly, with many arriving within 1 business day depending on stock, location, order time and courier availability.

Weather and Transport Delays

Hot water systems are large, heavy products and cannot always be transported safely during rain or unsafe handling conditions.

Delivery timeframes may be affected if wet weather impacts loading, unloading, transport access or safe delivery conditions.

Express Delivery Refund

If your express delivery order takes longer than the estimated 1–4 business day express timeframe, your order will move to the standard 2–8 business day delivery timeframe and your express shipping charge will be refunded automatically.

Order Tracking

We will send your delivery details once your order has been dispatched or scheduled.

For supplied and installed orders, delivery timing may be coordinated around your selected installation period rather than sent as a separate courier-only delivery.

Need Help with Delivery?

Not sure whether to choose supply-only delivery or an optional install package? Contact our team before ordering and we can help you understand the best option for your product, location and timing.

This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.

Recently viewed