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Product Information Quick Specs & Benefits View filtration, certification, contaminant reduction and warranty details
Filtration Type Whole Home
NSF/ANSI Certification Yes – Independently tested to meet public health and safety standards
Reduces Dirt, Sand, Silt, Rust, Sediment, Microplastics, Chlorine, Chloramine (partial reduction), Volatile Organic Compounds (VOCs), Pesticides, Herbicides, Industrial Solvents, Some Pharmaceuticals, Chlorine taste & odor, Organic smells, Sulfur compounds (reducing rotten egg smell), Lead (significant reduction), Mercury (significant reduction), Copper (significant reduction), Some arsenic compounds (partial reduction), Chromium 6 (partial reduction), Trihalomethanes (THMs), Haloacetic acids (HAAs), , E. coli, Salmonella, Campylobacter, Hepatitis A, Norovirus, Rotavirus, Giardia, Cryptosporidium, Algae, Fungal Spores, Microbial Cysts, Coliform Bacteria, and Legionella
Warranty Comprehensive 3 Year
Puretec G6 Whole House UV Twin Filter System
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PURETEC WHOLE HOUSE FILTRATION & UV

Puretec Hybrid G6 Dual Stage Whole House Rainwater Filter with UV – 75 L/min

The Puretec Hybrid G6 is a whole-house dual-stage filtration and ultraviolet water-treatment system designed primarily for rainwater. Instead of filtering only one kitchen tap, the Hybrid G6 is installed on the property's main water line so treated water can be supplied throughout the home.

The current HYBRID-G6-LF combines a PL05MP1 5 micron washable sediment cartridge with a DP10MP1 10 micron dual-purpose carbon cartridge, followed by Puretec Radfire ultraviolet treatment using an RL6 46W UV lamp and RQS6 quartz sleeve.

Puretec publishes a headline maximum flow of 75 litres per minute for the Hybrid G6, with 1-inch BSP connections, weather protection for suitable outdoor installation and electronic monitoring of the UV lamp.

Puretec Hybrid G6 at a glance: a dual-stage whole-house rainwater filter with ultraviolet treatment, 10-inch MaxiPlus cartridges, 5 micron system filtration, 1-inch connections and a 75 L/min headline maximum flow. It reduces sediment, chemicals including chlorine, unwanted taste and odour before using UV technology for microbiological treatment.
WHAT IT ACTUALLY IS

What Does the Puretec Hybrid G6 Do?

The Hybrid G6 treats incoming water before it is distributed through the property's plumbing network. Water first passes through two dedicated filtration cartridges and then through Puretec's stainless-steel Radfire ultraviolet chamber.

The first stage reduces silt, sludge, dirt, rust and other sediment. The second stage combines additional sediment filtration with carbon treatment to reduce chlorine taste, unpleasant taste and odour.

The filtered water then passes through the ultraviolet system. Puretec's current product information states that Radfire UV treatment can reduce up to 99.99% of E. coli, Giardia and Cryptosporidium cysts when the equipment is correctly installed, maintained and operated within the required water-quality and flow conditions.

IMPORTANT CORRECTION

Is the Puretec Hybrid G6 an Inline Kitchen Filter?

No. The Hybrid G6 is not a compact under-sink drinking-water filter and it does not simply connect to an existing kitchen mixer.

It is a substantial whole-house point-of-entry filtration and UV system containing two 10-inch MaxiPlus filtration housings, a UV chamber, electronic ballast and weather-protected enclosure.

The unit treats the main water supply so multiple taps, showers and other downstream outlets can receive filtered and UV-treated water.

WHO IT SUITS

Who Is the Puretec Hybrid G6 Best For?

Small to Medium Homes

The compact 10-inch cartridge format makes the G6 particularly relevant where whole-house filtration and UV are required without moving to the larger 20-inch Hybrid models.

Rainwater-Supplied Properties

Puretec specifically designs its Hybrid UV systems around common rainwater applications and also lists the G6 for suitable mains-water supplies.

Homes Requiring UV Treatment

The G6 combines physical filtration, carbon treatment and ultraviolet disinfection rather than relying on filter cartridges alone.

WHAT IT HELPS SOLVE

What Water Problems Can the Hybrid G6 Help With?

Silt, Sludge, Dirt & Rust

The PL05MP1 washable pleated cartridge provides 5 micron sediment filtration before water reaches the second treatment stage.

Chlorine, Taste & Odour

The DP10MP1 dual-purpose carbon cartridge reduces sediment together with chlorine taste, unwanted taste and odour.

Microorganisms

The final Radfire ultraviolet stage provides chemical-free treatment against microorganisms including E. coli, Giardia and Cryptosporidium cysts under suitable operating conditions.

PRODUCT AT A GLANCE

Puretec Hybrid G6 Key Details

2 Stage + UV Whole-House Treatment
5 Micron System Filtration
75 L/min Headline Maximum Flow
3 Years Manufacturer Warranty*

*Puretec specifies 3 years parts, including parts and labour for the first year where applicable, followed by a further 2 years parts only. Consumables are excluded.

PRODUCT SUITABILITY

Is the Puretec Hybrid G6 Right for My Property?

A Good Choice If...

You need whole-house rainwater filtration with sediment reduction, carbon treatment and ultraviolet treatment in one weather-protected system.

Consider Another Option If...

You only need under-sink drinking-water filtration, need more cartridge capacity, require treatment for dissolved salts or hardness, or need a system with an integrated pressure pump.

Check Before Ordering

Confirm water quality, required peak flow, UV dose, available pressure, existing pump performance, electrical supply, installation space and whether extra pre-treatment is required.

HOW IT WORKS

How Does the Puretec Hybrid G6 Work?

Stage 1 – PL05MP1

A washable 5 micron pleated sediment cartridge reduces silt, sludge, dirt, rust and suspended particles.

Stage 2 – DP10MP1

A 10 micron dual-purpose carbon cartridge provides sediment filtration together with chlorine taste, unwanted taste and odour reduction.

Stage 3 – Radfire UV

Filtered water passes through the UV chamber where ultraviolet light provides chemical-free microbiological treatment.

ULTRAVIOLET TREATMENT

What Does the Puretec Hybrid G6 UV System Do?

Puretec's Radfire ultraviolet system treats water without adding disinfection chemicals. The manufacturer states that the Hybrid G6 is highly effective against microorganisms including E. coli, Giardia and Cryptosporidium cysts.

UV performance depends on the clarity of the water. Suspended solids, iron, manganese, hardness and other substances can reduce UV transmission or cause deposits on the quartz sleeve.

Puretec recommends a UV transmittance test where the clarity of the source water is uncertain so additional pre-filtration can be identified before relying on the UV stage.

FLOW & UV DOSAGE

What Flow Rate Does the Puretec Hybrid G6 Support?

Puretec publishes a 75 L/min headline maximum flow for the Hybrid G6. It also publishes separate UV performance figures because the ultraviolet dose changes with flow rate.

Published Rating Flow Rate What It Means
G6 Headline Maximum 75 L/min Puretec's published maximum-flow figure for the complete Hybrid G6.
UV Dose 40 mJ/cm² 54 L/min Higher UV dose at a lower flow rate.
UV Dose 30 mJ/cm² 70 L/min Puretec identifies 30 mJ/cm² as the industry-standard UV dose for drinking water.
UV Dose 16 mJ/cm² 130 L/min Published UV-chamber performance at the lower 16 mJ/cm² dose.

The complete Hybrid G6 remains published as a 75 L/min maximum system. System sizing should therefore consider both the complete system rating and the UV dose required for the intended application.

KEY FEATURES

Key Features of the Puretec Hybrid G6

Dual Filtration + UV

Combines sediment filtration, carbon treatment and ultraviolet treatment in one whole-house water-treatment unit.

Compact 10-Inch Cartridges

The G6 uses 10-inch MaxiPlus cartridges, giving it a more compact footprint than the larger 20-inch G7.

Weather Protection Cover

The Hybrid G Series incorporates a weather cover designed for suitable outdoor installations.

Anti-Tamper Lockable Lid

A childproof and anti-tamper lockable lid protects internal components while providing hinged access for servicing.

Lamp Countdown & Alarm

The electronic controller monitors UV lamp life and includes audible and visible failure warnings.

Anti-Corrosion Construction

Puretec uses a high-strength lightweight aluminium bracket with protective coating for durability in demanding environments.

TECHNICAL DETAILS

Puretec Hybrid G6 Specifications

Specification Details
Brand Puretec
Product Hybrid G6 Dual Stage Whole House Filtration & UV System
Model HYBRID-G6-LF
Application Whole-house / point-of-entry filtration and ultraviolet treatment
Primary Water Source Rainwater
Other Listed Water Source Mains water
Filtration Stages 2 cartridge stages plus UV treatment
System Micron Rating 5 micron nominal
Stage 1 Cartridge PL05MP1 – washable pleated sediment cartridge
Stage 1 Rating 5 micron
Stage 2 Cartridge DP10MP1 – dual-purpose carbon cartridge
Stage 2 Rating 10 micron
Cartridge Size 4.5" × 10" MaxiPlus format
UV Lamp RL6 – 46W
Quartz Sleeve RQS6
Headline Maximum Flow 75 L/min
Flow @ 40 mJ/cm² 54 L/min
Flow @ 30 mJ/cm² 70 L/min
Flow @ 16 mJ/cm² 130 L/min UV-chamber figure
Connection 1" BSP / 25mm
Supply Pressure 300–875 kPa*
Water Temperature 0–52°C, protect from freezing
Electrical Supply AC 240V / 50Hz
Approx. Dimensions 670mm wide × 700mm high × 211mm deep
UV Lamp Rated Life 365 days
Certification WMTS103:2016, Licence No. WM 74593
Manufacturer Warranty 3 years parts; first year includes parts and labour where applicable, followed by 2 years parts only

*Where line pressure exceeds 500 kPa, Puretec requires an approved pressure-limiting device to comply with applicable Australian and New Zealand plumbing requirements.

INCOMING WATER QUALITY

What Water Quality Is Required for Effective UV Treatment?

Effective ultraviolet treatment requires sufficiently clear water. Puretec publishes recommended maximum levels for several water-quality parameters because excessive levels can cause deposits on the quartz sleeve and reduce UV transmission.

Water Parameter Puretec Recommended Maximum
Iron Less than 0.3 mg/L
Hydrogen Sulfide Less than 0.05 mg/L
Suspended Solids Less than 10 mg/L
Manganese Less than 0.05 mg/L
Hardness Less than 110 mg/L

Water outside these parameters may require additional treatment or more frequent maintenance. Puretec recommends confirming UV transmittance where source-water clarity is uncertain.

REPLACEMENT FILTERS

What Replacement Cartridges Does the Hybrid G6 Use?

Stage 1 – PL05MP1

The Puretec PL05MP1 is a 4.5-inch × 10-inch washable pleated sediment cartridge rated at 5 micron. It is designed for sediment including sand, rust and debris and has a large pleated surface area for dirt-holding capacity.

Stage 2 – DP10MP1

The Puretec DP10MP1 is a 4.5-inch × 10-inch carbon-impregnated dual-purpose cartridge rated at 10 micron. It provides sediment filtration together with chlorine taste, unwanted taste and odour reduction.

UV REPLACEMENT PARTS

What UV Lamp and Quartz Sleeve Does the G6 Use?

The Hybrid G6 uses the Puretec RL6 46W ultraviolet lamp and Puretec RQS6 quartz sleeve.

The clear quartz sleeve separates the UV lamp from the water while allowing ultraviolet light to pass into the treatment chamber. Keeping this sleeve clean is important because deposits can reduce UV transmission.

Puretec specifies a rated UV-lamp life of 365 days.

MAINTENANCE KIT

What Maintenance Kit Suits the Puretec Hybrid G6?

Puretec specifies the HR-G6R1 maintenance kit for Hybrid G6 and Hybrid R1 systems.

  • PL05MP1 5 micron sediment cartridge
  • DP10MP1 10 micron dual-purpose carbon cartridge
  • RL6 replacement UV lamp
  • RQS6 replacement quartz sleeve
  • Food-grade lubricant
  • 2 replacement O-rings
SERVICE INTERVALS

How Often Does the Puretec Hybrid G6 Need Servicing?

Puretec's Hybrid Series installation and operation manual specifies replacement of the PL05MP1 and DP10MP1 cartridges every 6 months.

The RL6 UV lamp must be replaced annually. Puretec gives the UV lamp a rated life of 365 days and provides a countdown timer and alarm to help identify when replacement is due.

The quartz sleeve should be checked approximately every 3 months, depending on source-water quality, and cleaned where deposits have accumulated.

INSTALLATION REQUIREMENTS

What Is Required to Install the Puretec Hybrid G6?

The Hybrid G6 is a point-of-entry filtration and UV system requiring appropriate plumbing, structural support and electrical power.

  • Suitable cold-water supply
  • 1" / 25mm compatible plumbing
  • 300–875 kPa supply pressure
  • Approved pressure limiting above 500 kPa
  • Dual-check backflow prevention for point-of-entry installation
  • Stable wall or suitable mounting structure
  • AC 240V / 50Hz electrical supply
  • Suitable surge protection for the UV equipment
  • Isolation valves for future servicing
  • Protection from freezing
  • Suitable ventilation and drainage around installation area
  • Adequate clearance for cartridge servicing
  • Approximately 700mm access above for UV lamp and sleeve servicing
  • Water quality suitable for effective UV treatment
  • Installation by appropriately qualified tradespeople

Puretec states that the water-treatment appliance should be installed by a fully qualified and licensed plumber. Electrical requirements must also comply with applicable regulations.

IMPORTANT ELECTRICAL DETAIL

Does the Puretec Hybrid G6 Require Electricity?

Yes. The Hybrid G6 contains a powered ultraviolet treatment system and requires an AC 240V / 50Hz electrical supply.

The original claim that the G6 operates without electricity does not apply to the Hybrid G6. Without power, the ultraviolet lamp and electronic controller cannot operate normally.

Puretec supplies surge protection with the Hybrid system and recommends protecting the electrical equipment against power surges and brown-outs.

INSTALLATION SPACE

How Much Space Does the Puretec Hybrid G6 Need?

The Hybrid G6 is approximately 670mm wide × 700mm high × 211mm deep.

Additional servicing room is required. Puretec's installation guide requires sufficient clearance above the system for removal of the UV lamp and quartz sleeve and approximately 120mm below the filter housings for cartridge servicing.

The installation location should also allow the cover to open and provide suitable access to isolation valves, pipework and electrical equipment.

OUTDOOR INSTALLATION

Can the Puretec Hybrid G6 Be Installed Outdoors?

Yes. Puretec specifically equips the Hybrid G Series with a weather-protection cover for suitable outdoor installations.

The unit also incorporates anti-corrosion construction, a coated lightweight aluminium bracket and an anti-tamper and childproof lockable lid.

The system should still be protected from freezing and from harsh environments involving excessive salt or aggressive chemicals.

WATER SOURCES

Can the Hybrid G6 Be Used on Rainwater and Mains Water?

Yes. Puretec describes the Hybrid G Series as designed for both rainwater and mains-water supply, with common rainwater being its primary application.

Other untreated water sources should not automatically be assumed suitable. Puretec recommends confirming treatment requirements where the water source differs from normal rainwater or mains supply.

The effectiveness of UV treatment also depends on the source-water quality, so extra pre-treatment can be necessary where iron, manganese, hardness, suspended solids or other conditions exceed the manufacturer's recommended parameters.

WHAT'S INCLUDED

What's Included With the Puretec Hybrid G6?

Dual Filtration Assembly

Two 10-inch MaxiPlus filter housings using the PL05MP1 and DP10MP1 cartridges.

Radfire UV System

Integrated ultraviolet chamber using the RL6 lamp and RQS6 quartz sleeve, together with electronic lamp monitoring.

Protective Cabinet & Accessories

Weather-protection enclosure with lockable hinged cover. Puretec's Hybrid manual also lists the UV lamp, user guide, spanner, spring and surge protector among the supplied installation components.

FLUORIDE

Does the Puretec Hybrid G6 Remove Fluoride?

Puretec does not publish fluoride reduction as a standard treatment claim for the Hybrid G6's PL05MP1 and DP10MP1 cartridge combination.

If fluoride reduction is required, select a Puretec treatment system or speciality cartridge specifically designed and published by the manufacturer for that application.

SUPPLY OR INSTALL

Choose How You Want to Order the Puretec Hybrid G6

Supply Only

Choose supply only if you need the Puretec Hybrid G6 supplied and already have appropriate licensed plumbing and electrical installation arrangements in place.

Brisbane Installation

Eligible Brisbane customers can check available supplied-and-installed options for the Puretec Hybrid G6 whole-house rainwater filtration and UV system.

Gold Coast Installation

Eligible Gold Coast customers can also confirm available installation options, including pump, pipework, pressure, electrical and water-quality requirements.

AUSTRALIA-WIDE SUPPLY

Buy the Puretec Hybrid G6 Across Australia

Installed Today offers supply-only ordering for the Puretec Hybrid G6 across supported Australian delivery areas, subject to product availability.

Brisbane and Gold Coast customers can also check supplied-and-installed options. Customers elsewhere can arrange compliant local plumbing and electrical installation after delivery.

Brisbane Gold Coast Sydney Melbourne Adelaide Perth
BRISBANE INSTALLATION

Puretec Hybrid G6 Supply & Installation Brisbane

Brisbane customers can check supplied-and-installed options for the Puretec Hybrid G6 where available. Installation typically requires integration into the property's main cold-water line, secure wall mounting, correctly sized pipework, pressure control, backflow protection and electrical provision for the UV system.

For rainwater properties, the existing pump, source-water quality, available pressure and required peak household flow should be assessed before installation.

GOLD COAST INSTALLATION

Puretec Hybrid G6 Supply & Installation Gold Coast

Eligible Gold Coast customers can also order the Hybrid G6 with installation options where available. Its smaller 10-inch cartridge arrangement can suit properties wanting whole-house filtration and UV treatment without the larger housings used on higher-capacity Hybrid models.

The installation location still needs sufficient wall area and service access for six-monthly cartridge replacement, annual UV-lamp replacement and quartz-sleeve inspection.

COMMON QUESTIONS

Questions About the Puretec Hybrid G6

Is the Puretec G6 an under-sink filter?

No. The Hybrid G6 is a whole-house filtration and ultraviolet treatment system installed on the property's main water line.

How many filtration stages does the Hybrid G6 have?

It has two cartridge filtration stages followed by ultraviolet treatment.

What cartridges does the Hybrid G6 use?

The system uses the PL05MP1 washable sediment cartridge and DP10MP1 dual-purpose carbon cartridge.

What micron rating is the Hybrid G6?

Puretec lists the G6 as a 5 micron nominal filtration system. Stage 1 is 5 micron and Stage 2 is 10 micron.

Does the Hybrid G6 reduce chlorine?

Yes. Puretec specifies the DP10MP1 for sediment filtration together with chlorine taste, unwanted taste and odour reduction.

Does the Hybrid G6 treat bacteria?

Yes. Puretec states that its Radfire UV technology can reduce up to 99.99% of E. coli, Giardia and Cryptosporidium cysts under appropriate operating conditions.

What UV lamp does the G6 use?

The Hybrid G6 uses the Puretec RL6 46W UV lamp.

What quartz sleeve does the G6 use?

The G6 uses the Puretec RQS6 quartz sleeve.

What is the Puretec Hybrid G6 maximum flow rate?

Puretec publishes a 75 L/min headline maximum flow for the complete G6 system.

What flow applies at the standard drinking-water UV dose?

Puretec publishes 70 L/min at 30 mJ/cm² and identifies 30 mJ/cm² as the industry-standard UV dose for drinking water.

What connection size does the G6 use?

The Hybrid G6 uses 1-inch BSP / 25mm connections.

What water pressure does the G6 require?

Puretec specifies 300–875 kPa supply pressure, with an approved pressure-limiting device required where line pressure exceeds 500 kPa.

What water temperature can the G6 handle?

Puretec specifies 0–52°C and requires the system to be protected from freezing.

How large is the Puretec Hybrid G6?

The manufacturer publishes dimensions of approximately 670mm wide × 700mm high × 211mm deep.

Can the Hybrid G6 be used with rainwater?

Yes. Rainwater is the primary application for Puretec Hybrid UV systems.

Can the Hybrid G6 be used with mains water?

Yes. Puretec also lists the Hybrid G Series for mains-water supply.

Can the Hybrid G6 be installed outdoors?

Yes. The G Series incorporates a weather cover specifically designed for suitable outdoor installations.

Does the Hybrid G6 require electricity?

Yes. The ultraviolet lamp and controller require an AC 240V / 50Hz electrical supply.

Does the G6 have a UV failure alarm?

Yes. Puretec specifies audible and visible failure warnings together with a lamp-life countdown function.

How often should the G6 filters be replaced?

Puretec specifies replacement of both filtration cartridges every 6 months.

How often should the UV lamp be replaced?

The RL6 UV lamp has a rated life of 365 days and Puretec requires annual lamp replacement.

How often should the quartz sleeve be checked?

Puretec recommends checking the quartz sleeve approximately every 3 months, depending on source-water quality.

What maintenance kit suits the Puretec Hybrid G6?

The correct maintenance kit is the Puretec HR-G6R1.

Does the Hybrid G6 remove fluoride?

Puretec does not list fluoride reduction as a treatment function of the standard Hybrid G6 cartridge configuration.

Can I install the Hybrid G6 myself?

Puretec states that its Hybrid water-treatment system should be installed by a fully qualified and licensed plumber. Electrical installation requirements must also comply with applicable regulations.

Can I buy the Puretec Hybrid G6 supply only?

Yes. Installed Today can offer the Hybrid G6 as a supply-only product where suitable installation is being arranged separately.

Can Installed Today install the Puretec Hybrid G6?

Installation options are available across eligible Brisbane and Gold Coast service areas. Final requirements depend on water source, water quality, pump setup, pipework, pressure, electrical provision and mounting location.

WARRANTY

Puretec Hybrid G6 Warranty

Puretec specifies a 3-year parts warranty for the Hybrid G6, including parts and labour during the first year where applicable, followed by a further 2 years parts only.

Filter cartridges, UV lamps and other consumable maintenance components are excluded from the standard product warranty. Coverage remains subject to correct installation, servicing and operation in accordance with Puretec's requirements.

WHY INSTALLED TODAY

Why Buy the Puretec Hybrid G6 From Installed Today?

Supply Only System Ordering
Genuine Care Kit HR-G6R1
Australia Wide Supported Supply
Brisbane & Gold Coast Installation Options

Installed Today provides a straightforward way to order the Puretec Hybrid G6, arrange eligible local installation and source genuine maintenance components including PL05MP1 and DP10MP1 cartridges, the RL6 UV lamp, RQS6 quartz sleeve and complete HR-G6R1 maintenance kit.

FINAL CHECK

Is the Puretec Hybrid G6 Right for You?

The Puretec Hybrid G6 is suited to properties wanting whole-house sediment filtration, carbon treatment and ultraviolet treatment in one weather-protected unit. Its compact 10-inch filter housings provide a smaller alternative to Puretec's 20-inch Hybrid systems while still treating the main property water supply.

If you only need drinking-water filtration at one sink, require substantially greater cartridge capacity, need an integrated pump or require specialised treatment for dissolved contaminants, another Puretec system may be more appropriate. Choose supply only where compliant installation is already arranged, or check Installed Today's available Brisbane and Gold Coast installation options.

Buying a new hot water system, water filter, pump or plumbing product should be simple. Installed Today helps you compare the product, the supply-only price and the available installation options in one place, so you can choose what suits your home, budget and timing without the back and forth.

Whether you already know exactly what you need or you are still comparing options, we make it easier to order with confidence.

Why Customers Choose Installed Today

Supply Only or Installed Options

Choose the product on its own, or add installation where available. This gives you the flexibility to buy the way that suits you best.

Clear Pricing Before Checkout

See your product price upfront, then add the installation options or common extras you need before placing your order. No confusing quote forms just to understand your starting price.

Product Details That Actually Help

Key specs, sizing details, warranty information, product features and suitability notes are shown clearly, so you can compare products properly before you buy.

Installation Add-Ons Available

Where relevant, you can add common installation extras such as valve kits, bases, electrical options, removal, access-related items or other site-specific upgrades before checkout.

Built Around Brisbane and Gold Coast Homes

Our product and installation options are selected with common local homes, water quality, plumbing layouts, access issues and replacement requirements in mind.

One Simple Order

Add the product and selected extras to cart in one order, instead of trying to organise separate suppliers, installers and parts.

Practical Help Before You Buy

Not sure which product, size or installation option is right? Installed Today gives you a clearer path to choosing the right system before you order.

Designed To Make Your Decision Easier

Installed Today is built for customers who want a faster, clearer and more convenient way to buy.

Instead of guessing what is included, waiting for basic pricing or trying to work out which extras are needed, you can review the product, compare your options and move forward with confidence.

Choose supply only if you just need the product.

Choose supplied and installed if you want the product installed where available.

Add common extras before checkout if your job needs additional parts or site-specific options.

It is a simpler way to organise the product and the parts of the job that matter most.

Important Note

Installation availability, inclusions and add-ons vary by product type, site access, existing services, selected options and your property requirements. Some installations may require additional work, upgrades or checks before the job can proceed.

Fast & Reliable Delivery – What to Expect

Same Day Delivery: Available in Brisbane and Gold Coast on select units ordered before 8:00am
Express Delivery: 1–4 business days
Standard Delivery: 2–8 business days

Same Day Delivery

Same day delivery is available for selected hot water systems in Brisbane and Gold Coast metro areas when ordered before 8:00am, subject to stock availability, delivery capacity and suitable transport conditions.

Fast Metro Delivery

Most hot water orders in metro areas are delivered quickly, with around 90% arriving within 1 business day.

Weather Delays

Hot water systems cannot always be transported safely by courier during rain. Delivery timeframes may be affected when wet weather impacts safe handling, loading, unloading or transport conditions.

Express Delivery Guarantee

If your express delivery order takes longer than 1–4 business days, we will adjust the delivery timeframe to our standard 2–8 business days and refund your express shipping charge automatically.

Order Tracking

We will send your delivery details as soon as your order has been dispatched.

Need help with your delivery? Contact our team and we’ll be happy to assist.

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