From our customers
Maximize Energy Efficiency with the Stiebel Eltron WWK302H Heat Pump Hot Water System
The Stiebel Eltron WWK302H stands out as a heat pump designed for efficiency and quiet performance. With substantial electricity reduction capabilities and compatibility with solar energy systems, it’s tailored to help you lower energy bills in any climate, even as low as -5°C. This article dissects its essential features, hassle-free installation, upkeep requirements, and the financial benefits—including rebates—it offers, equipping you with the knowledge to make an informed decision.
Key Takeaways
-
The Stiebel Eltron WWK302H Heat Pump is an energy-efficient hot water system that operates effectively in low temperatures, reducing electricity use by up to 74% and providing an eco-friendly option with solar PV compatibility.
-
Offering the flexibility of outdoor or indoor installation, the WWK302H features low-noise operation and requires adherence to specific electrical installation standards for safety and overall system efficiency.
-
Equipped with a maintenance-free current impressed anode, the Stiebel Eltron WWK302H Heat Pump minimizes maintenance needs, comes with a comprehensive warranty, and provides dedicated customer support.
Stiebel Eltron WWK302H Heat Pump: Features and Benefits
The Stiebel Eltron WWK302H Heat Pump distinguishes itself with its advanced features and advantages. Engineered in Germany, this hot water system harnesses heat pump technology to deliver energy-efficient hot water. It’s designed to function optimally even in cold water temperatures, thanks to its encased compressor design.
It doubles as an eco-friendly solution for domestic use due to its compatibility with solar PV systems.
Energy Efficiency and Savings
Efficiency is the hallmark of the WWK302H heat pump. It offers the following benefits:
-
It consumes up to 74% less electricity than conventional hot water tanks, making it a highly cost-effective choice for your household.
-
It operates efficiently even at temperatures as low as -5°C, thanks to its active defrost feature.
-
It eliminates the need for an auxiliary heating element.
Designed for outdoor installation in Australia, the heat pump offers the following features:
-
Utilizes free natural energy from the air to create hot water, a testament to its sustainable operation
-
Can achieve domestic hot water temperatures up to 65°C in heat pump mode
-
Superb cylinder insulation ensures lower energy consumption for your hot water needs
Low Noise Operation
Its quiet operation is a defining feature of the Stiebel Eltron WWK302H Heat Pump. The heat pump utilizes advanced acoustic separation technology, maintaining an average sound pressure level of 45 dB(A) at 1m distance in free field conditions.
This low noise level is largely attributable to the heat pump’s encased compressor design suitable for significantly reducing operational noise. The company also encourages reading the operating and installation guide to consider the positioning of the heat pump to further minimize noise.
Solar PV Compatibility
The WWK302H heat pump impressively supports integration with solar PV systems. It can be connected to solar PV systems, allowing it to strategically raise the tank temperature using excess solar energy when signaled by the solar PV inverter.
Featuring a smart element, the heat pump can heat approximately the top 80 litres of the tank with a 1.7 kW element, optimizing the use of available solar power during periods of high hot water demand. Additionally, the heat pump can be networked with solar PV and energy management tools, creating smart systems that maximize on-site consumption of solar power.
Installation Options and Requirements
The Stiebel Eltron WWK302H Heat Pump caters to a range of installation settings, each with its unique requirements. It’s designed with a smart element situated at the top of the hot water cylinder, which activates during high hot water demand to assist with heating approximately the top 80 liters.
The heat pump, designed for cold climates, operates efficiently and safely in cold water temperature as low as -5°C, thanks to its installation active defrost function.
Indoor vs Outdoor Installation
The WWK302H heat pump is designed specifically for installation outdoor in Australia, but it can be installed either indoors or outdoors, offering flexibility in installation choices. For an indoor installation, it is necessary to have a clear space of at least 13 m^3 to ensure efficient diffusion of cold air from the refrigeration system. This allows for proper functioning and maintenance of the system.
With a tank capacity of 302 liters, the heat pump operates efficiently in a wide range of temperatures from -5°C to +42°C, making it suitable for a diverse range of climate conditions and maintaining an optimal c air flow rate.
Electrical Installation and Safety
Electrical installation for the WWK302H heat pump must adhere to AS/NZS3000 wiring rules and AS/NZS3500.4.2 installation requirements to ensure compliance and safety. The heat pump operates on a 240V supply and has a current draw of 2.3 Amps, with a rated connection requirement of 10 Amps.
The heat pump also has an IP24 ingress protection, indicating a level of protection against solid objects larger than 12mm and splashing water, contributing to its safety features. A thorough inspection of all equipment and connections is recommended after installation and before switching on power to ensure everything is functioning correctly.
Maintenance and Anode Technology
The WWK302H heat pump has been designed with maintenance considerations to ensure long-term reliability and optimal performance. Regular monthly checks are recommended for the condensate drain and pan to prevent blockages that can affect the system’s operation.
The maintenance-free current impressed anode eliminates the need for regular anode replacement. It also reduces overall maintenance requirements.
Maintenance Schedule
For the Stiebel Eltron WWK302H heat pump to perform optimally and last longer, regular maintenance is indispensable. One key aspect of this maintenance schedule involves inspecting the condensate drain and the top of the condensate pan at least once a month to ensure there are no blockages from debris.
Following this maintenance schedule not only ensures the efficient operation of the heat pump but also significantly prolongs its lifespan. It’s a small time investment that results in long-term benefits.
Maintenance-Free Anode
The maintenance-free current impressed anode of the WWK302H heat pump deserves special attention. Unlike traditional sacrificial anodes that require regular replacement or manual maintenance, the maintenance-free anode utilizes a current impressed method.
This innovative technology offers several benefits:
-
Eliminates the need for recurring inspection or replacement costs associated with traditional anodes
-
Contributes to the system’s efficiency
-
Extends the lifespan of the heat pump.
Warranty and Customer Support
Stiebel Eltron guarantees extensive warranty coverage and committed customer support for the WWK302H heat pump. The company stands behind its products, ensuring you have the support you need throughout your heat pump’s lifespan.
Warranty Coverage
The specifics of the warranty coverage for the Stiebel Eltron WWK302H heat pump are not explicitly provided in online resources and require further research. However, rest assured knowing that Stiebel Eltron’s commitment to customer satisfaction extends to providing comprehensive warranty coverage for the heat pump.
While the details of the warranty, including aspects like the cylinder, onsite labor, and parts are still to be confirmed, the warranty coverage reflects the manufacturer’s confidence in the product’s quality and durability.
Customer Support Services
Stiebel Eltron provides dedicated customer support services for the WWK302H heat pump. Customers can reach the dedicated service team at 1800 153 351 for any inquiries or issues related to the heat pump.
The customer support team is committed to providing timely and effective solutions, ensuring a smooth experience for you. Whether you need assistance with installation, maintenance, or troubleshooting, Stiebel Eltron’s dedicated team is ready to assist.
Sizing and Capacity Considerations
The 302-liter cylinder capacity of the WWK302H heat pump accommodates a variety of household sizes. Choosing the right size is crucial for optimal energy efficiency and making sure you never run out of hot water.
Cylinder Capacity and Household Size
The 302-liter capacity of the Stiebel Eltron WWK302H heat pump is typically adequate for a household of 3-4 people. This adaptability makes it a versatile choice for different household sizes, from small to medium families.
For households with more than 4 people, it is advisable to opt for hot water systems with a larger capacity than 300 liters. It’s all about finding the right hot water system for your specific needs.
Choosing the Right Size
The size of the hot water system needed is influenced by factors such as:
-
The number of people in the home
-
The number of bathrooms
-
Hot water usage patterns
-
The electricity tariff type
A 300-liter electric storage hot water system, comparable to the WWK302H’s 302-liter capacity, is generally suitable for a household of 3-5 people when connected to an extended off peak power tariff, such as off-peak electricity. The temperature water in such a system ensures a consistent supply of hot water for daily needs.
For average-sized homes with 3 bedrooms and 1 bathroom, a heat pump water heater with a capacity between 200-300 liters is adequate for up to 3 occupants. It’s all about finding the perfect balance between capacity and demand.
Pricing, Delivery, and Rebates
The Stiebel Eltron WWK302H Heat Pump is priced competitively and includes a range of delivery options. Additionally, it is eligible for STC/VEECS rebates. It presents an attractive proposition, combining an efficient hot water system with potential savings.
Competitive Pricing
The Stiebel Eltron WWK302H Heat Pump is competitively priced in the market when compared with other heat pump models and brands offering similar features. Although the upfront cost of the WWK302H may be higher than some conventional electric or gas water heaters, it is competitive with other high-efficiency heat pump models.
The heat pump’s high energy efficiency results in significant savings on utility bills, making it a cost-effective option over time. Moreover, customers might be eligible for rebates and incentives that can further lower the long-term cost of owning a WWK302H heat pump.
Delivery Options
Free delivery options are provided for specific areas when purchasing the Stiebel Eltron WWK302H heat pump. This includes areas such as:
-
Melbourne
-
Woolongong
-
Sydney
-
Central Coast
-
Newcastle
-
South East Queensland
To qualify for delivery, the purchase location must be within a 50km radius of a town with a population over 30,000. Purchases made from locations outside of the eligible delivery zones will be refunded, as free delivery is not available beyond specified regions.
STC/VEECS Rebates
The Stiebel Eltron WWK302H Heat Pump is eligible for hot water rebates, including:
-
STCs, which can be claimed by downloading a form from sites like Greenbank Environmental, subject to meeting certain eligibility criteria and conditions.
-
Victorian households can obtain a 50% rebate of up to $1,000 on eligible hot water heat pumps through Solar Victoria.
-
For supply only prices, customers need to claim the STCs themselves.
The value of Small-scale Technology Certificates (STCs) is subject to market conditions and can change based on supply and demand. Rebates under STC/VEECS are provided as a point of sale discount, which is integrated into the supply and installation pricing of the Stiebel Eltron WWK302H heat pump.
Summary
In sum, the Stiebel Eltron WWK302H Heat Pump is an innovative, energy-efficient solution for your hot water needs. It offers a host of impressive features, including significant energy savings, quiet operation, and solar PV compatibility. Its versatile installation options, low maintenance requirements, comprehensive warranty coverage, and customer support services contribute to a seamless user experience.
Moreover, the heat pump’s 302-liter capacity caters to diverse household sizes, while its competitive pricing, free delivery options, and eligibility for STC/VEECS rebates offer a cost-effective solution for homeowners. It’s not just a hot water system; it’s an investment in energy efficiency and eco-friendliness.
Frequently Asked Questions
How much does a heat pump hot water cylinder cost?
A heat pump hot water system can cost anywhere between $2500 and $5500, depending on the size, with installation included. Keep in mind that the size of the system will affect the overall cost.
How much is the stiebel eltron ground source heat pump?
The Stiebel Eltron ground source heat pump is priced at $4,950, including installation.
How energy-efficient is the Stiebel Eltron WWK302H Heat Pump?
The Stiebel Eltron WWK302H Heat Pump is highly energy-efficient, consuming up to 74% less electricity than conventional hot water tanks and utilizing free natural energy from the air to create hot water, which makes it a sustainable option.
Can the heat pump be installed indoors?
Yes, the heat pump can be installed indoors, but it requires a clear space of at least 13 m^3.
What kind of maintenance does the heat pump require?
The heat pump features a maintenance-free current impressed anode, but it is recommended to perform regular monthly checks on the condensate drain and pan to ensure proper functioning. Regular maintenance is essential for optimal performance.
Installation Service (Optional):
For your convenience, we offer an optional installation service through our network of trusted and professional contractors.
How It Works:
- Select Installation Service: Indicate your interest in installation service during the checkout process.
- Payment for Installation: Pay for you installation with you system purchase.
- Contractor Assignment: We will assign a certified contractor from our network to handle your installation.
- Schedule Your Installation: The assigned contractor will contact you to schedule the installation at your convenience.
- Direct Support: For any questions or support related to the installation process, please direct your inquiries to the contractor first and if you are having issues with the contractor we are here to help.
Please Note: Our role is to supply the product and facilitate the connection with a certified contractor for installation services.
We are committed to ensuring your satisfaction both with our products and the installation service facilitated through our contractor network. For any product-related inquiries or assistance, please contact us.
Experience the "Installed Today" Difference with Our Verified Installers
When you choose "Installed Today" for your installation needs, you're not just getting a product; you're gaining access to a network of rigorously verified installers dedicated to providing you with an exceptional service experience. Here's what you can expect when you opt for an installation by an "Installed Today" verified installer:
Professional and Efficient Service
- Prompt Communication: Our verified installers will contact you within 2 business hours of receiving your order details to confirm and begin scheduling your installation at the earliest convenience.
- Expert Installation: All "Installed Today" installers are highly skilled and qualified, ensuring your product is installed according to the highest industry standards and specific regulations in your area.
- Clear and Professional Communication: From the moment they receive your order until the completion of your installation, our installers maintain clear and professional communication, providing you with all necessary information regarding your installation.
Peace of Mind
- Insurance and Liability: Every "Installed Today" verified installer maintains comprehensive insurance coverage, giving you peace of mind knowing you're protected throughout the installation process.
- Warranty and Quality Assurance: Enjoy a warranty on your installation, guaranteeing rectification work at no additional charge in the unlikely event of any deficiencies. Our installers strive to achieve a minimum 4.5-star average rating across major review platforms, reflecting our commitment to excellence and customer satisfaction.
Customer-Centric Policies
- Customer Dispute Resolution: In the rare event of a dispute, our installers are committed to acknowledging and initiating the resolution process within 1 business day, aiming for a swift and satisfactory resolution within 5 business days.
- Rectification Work Timeframes: Should any rectification work be necessary, it will be acknowledged within 1 business day and completed within 2 business days, ensuring minimal inconvenience to you.
Additional Services at Transparent Rates
- Beyond Basic Installation: Our verified installers offer a range of additional services to complement your installation. All available services and their set rates are communicated upfront, ensuring no surprises.
By choosing "Installed Today," you're not just installing a product; you're investing in a seamless, quality service that values your time and peace of mind. Trust in our verified installers to exceed your expectations with their professionalism, expertise, and commitment to excellence.
This product description outlines the benefits and assurances provided by "Installed Today" verified installers, designed to inform and reassure customers about the high level of service they can expect.
DELIVERY TIMES WITH INSTALLATION - HOT WATER SYSTEMS EXC. HEAT PUMPS
Greater Brisbane and Gold Coast (EXCLUDING BAY ISLANDS) - up to 2 business days
Toowoomba, Tweed Heads and Sunshine Coast - up to 3 business days
DELIVERY TIMES WITHOUT INSTALLATION - HOT WATER SYSTEMS EXC. HEAT PUMPS
Greater Brisbane and Gold Coast (EXCLUDING BAY ISLANDS) - up to 3 business days
Toowoomba, Tweed Heads and Sunshine Coast - up to 5 business days
Harvey Bay, Cairns and Townsville - up to 5 business days
Metropolitan Cities - up to 5 Business Days
Listed Metropolitan Centers - up to 10 Business Days
DELIVERY TIMES WITH INSTALLATION - HEAT PUMPS
Greater Brisbane and Gold Coast (EXCLUDING BAY ISLANDS) - up to 2 business days
Toowoomba, Tweed Heads and Sunshine Coast - up to 5 business days
DELIVERY TIMES WITHOUT INSTALLATION - HEAT PUMPS
Greater Brisbane and Gold Coast (EXCLUDING BAY ISLANDS) - up to 5 business days
Toowoomba, Tweed Heads and Sunshine Coast - up to 5 business days
Metropolitan Cities - up to 5 Business Days
Listed Metropolitan Centers - up to 10 Business Days
DELIVERY TIMES WITH/WITHOUT INSTALLATION - PUMPS AND WATER FILTERS
Greater Brisbane and Gold Coast - up to 5 business days
Toowoomba, Tweed Heads and Sunshine Coast - up to 5 business days
Harvey Bay, Cairns and Townsville - up to 10 business days
**PLEASE NOTE ORDERS OUTSIDE OF THESE AREAS WILL BE REFUNDED AS SOON AS POSSIBLE**
SERVICED METROPOLITIAN CENTRES & CITIES
-Brisbane (EXCLUDING BAY ISLANDS)
-Gold Coast
-Sunshine Coast
-Toowoomba
-Coffs Harbour
-Tamworth
-Canberra
-Sydney (EXCLUDING ISLANDS)
-Bathurst
-Melbourne
-Ballarat
-Geelong
-Adelaide
-Perth
-Darwin
-Cairns
-Townsville
-Harvey Bay
-Rockhampton
-Bundaberg
-Tweed Heads
-Wollongong
Brand - Stiebel Eltron
Model - wwk302h
Volume (L) - 300
Height (mm) - 1905
Width (mm) - 690
Weight (kg) - 135
Energy Rating -
/6Made In - Slovakia
Made By - Stiebel Eltron
Maximum Warranty - 5years
Internal Material - Steel
Noise Level (dBa) - 45
Recommend Occupants - 5-6
Recommended Bathrooms - 1-3