RHEEM 16L NATURAL GAS CONTINUOUS FLOW HOT WATER
Rheem 16L Natural Gas Continuous Flow Hot Water System 50°C – 876A16NF
The Rheem 16L Natural Gas Continuous Flow Hot Water System 50°C is a compact outdoor water heater designed for apartments, townhouses, granny flats and smaller homes wanting continuous hot water without a storage cylinder.
The 876A16NF is the Natural Gas version of Rheem's 16L 50°C continuous-flow water heater. It provides 16 L/min nominal hot-water capacity at a 25°C temperature rise, a 6 Star energy rating, a 50°C factory preset outlet temperature and nominal gas consumption of 126 MJ/hr.
Installed Today offers the Rheem 16L Natural Gas as a supply-only gas water heater or with supply and installation across eligible Brisbane and Gold Coast service areas.
Rheem 16L Natural Gas at a glance: model 876A16NF, 16 L/min at a 25°C rise, 10 L/min at a 40°C rise, 50°C factory preset outlet temperature, 6 Star rating, 126 MJ/hr gas input, outdoor-only installation, 120 kPa minimum water pressure for rated performance, 1000 kPa maximum mains pressure and up to 12 years heat-exchanger parts coverage for qualifying single-family domestic installations.
ABOUT THE SYSTEM
About the Rheem 16L Natural Gas Continuous Flow Water Heater
The Rheem 16L heats water as it passes through the appliance rather than maintaining a tank of stored hot water.
When a suitable hot-water outlet is opened, the appliance detects demand and operates its electronic ignition, gas burner and combustion controls to heat the water while it is being used.
The compact wall-mounted format can suit smaller properties and compatible Natural Gas replacement installations where gas supply, water pressure, electricity and outdoor clearances meet Rheem's requirements.
IMPORTANT GAS TYPE
876A16NF Is the Natural Gas Model
This page covers the Rheem 876A16NF Natural Gas model.
Rheem's current technical documentation identifies the current lead-free technical designation as 876A16NF-LF. In Rheem's model coding, N denotes Natural Gas, F denotes frost protection and -LF denotes current lead-free certification.
The Natural Gas and propane versions are separately configured appliances and should not be treated as interchangeable.
Confirm the gas type shown on the appliance rating label and the property's gas supply before installation.
WHO IT SUITS
Who Is the Rheem 16L Natural Gas Best For?
Apartments & Townhouses
The compact continuous-flow format can suit smaller properties where a large storage cylinder is unnecessary.
Around 1 to 1.5 Bathrooms
Rheem's current product page lists approximately 1.5 bathrooms, while its broader continuous-flow sizing table lists the 16L class at around 1 to 1.5 bathrooms.
Natural Gas Replacements
The 876A16NF can suit replacement of an existing outdoor Natural Gas continuous-flow system where the gas supply, plumbing, power and clearances remain suitable.
PRODUCT AT A GLANCE
Rheem 16L Natural Gas Key Details
16 L/min
At 25°C Rise
6 Star
Energy Rating
126 MJ/hr
Gas Input
50°C
Factory Preset
FLOW PERFORMANCE
16 L/min Continuous Flow Performance
The advertised 16L rating is measured at a 25°C water-temperature rise.
Where the appliance needs to raise incoming water through a larger temperature difference, the available heated-water flow reduces.
| Temperature Rise | Rheem 16L Published Capacity |
|---|---|
| 25°C Rise | 16 L/min nominal capacity |
| 40°C Rise | 10.0 L/min water-heating capacity |
Actual hot-water flow at household fixtures also depends on incoming water temperature, mains pressure, Natural Gas supply, gas pipe sizing, fixture flow rates and simultaneous demand.
BATHROOM SIZING
How Many Bathrooms Can the Rheem 16L Supply?
Rheem's current individual product page lists the 16L continuous-flow model for approximately 1.5 bathrooms.
Rheem's wider domestic hot-water specification table describes the 16L class as approximately 1 to 1.5 bathrooms.
These figures should be treated as sizing guidance rather than a guarantee of simultaneous unrestricted fixture flow.
Incoming water temperature, shower flow rates, water pressure, gas supply and household usage all influence actual performance.
MINIMUM OPERATING FLOW
Low-Flow Operation
Rheem's current 16L plumbers' information lists a minimum operating flow rate of 1.5 L/min.
The April 2025 Owner's Guide separately uses 2.0 L/min as a low-flow and commissioning reference.
Because Rheem currently publishes these figures in different technical contexts, the current documentation supplied with the appliance should be followed when assessing low-flow operation.
50°C MODEL
Factory Preset to 50°C
The 876 series is Rheem's 50°C factory preset continuous-flow range.
Rheem's current installation instructions state that an 876-series water heater delivers water not exceeding 50°C when installed in an approved configuration.
Rheem's 16L plumbers' information identifies the 50°C 876A16 as requiring no separate tempering valve in the normal compliant configuration.
Particular plumbing arrangements can still require additional temperature-control measures. The 876-series 50°C model should not be confused with Rheem's separate 874-series higher-temperature model.
RHEEM TECHNOLOGY
Rheem Q Factor™ & FlameSafe® Protection
Rheem Q Factor™
Rheem describes Q Factor™ as technology designed to provide rapid hot water while reducing temperature fluctuations as continuous-flow demand changes.
FlameSafe® Protection
FlameSafe® overheat protection is designed to shut down the appliance before an overheating condition develops.
TECHNICAL DETAILS
Rheem 16L Natural Gas 50°C Specifications
| Specification | Rheem 16L Natural Gas |
|---|---|
| Brand | Rheem |
| Range | Gas Continuous Flow 12–26L |
| Model Family | 876A16 |
| Natural Gas Product Code | 876A16NF |
| Current Technical Designation | 876A16NF-LF |
| Gas Type | Natural Gas |
| Installation | Outdoor only |
| Factory Preset Outlet Temperature | 50°C |
| Nominal Capacity @ 25°C Rise | 16 L/min |
| Water Heating Capacity @ 40°C Rise | 10.0 L/min |
| Manufacturer Bathroom Guide | Approx. 1 to 1.5 bathrooms |
| Energy Rating | 6 Star |
| Nominal Gas Consumption | 126 MJ/hr |
| Minimum Natural Gas Supply Pressure | 1.13 kPa |
| Maximum Natural Gas Supply Pressure | 3.50 kPa |
| Minimum Water Supply Pressure | 120 kPa for rated flow and performance |
| Maximum Mains Water Pressure | 1000 kPa |
| Internal Relief Valve Setting | 1750 kPa |
| Plumbers' Sheet Minimum Operating Flow | 1.5 L/min |
| Hot Water Connection | R 3/4 |
| Cold Water Connection | R 3/4 |
| Gas Connection | R 3/4 |
| Electrical Supply | 220–240V AC, 50Hz |
| Power Connection | Factory lead and plug to suitable weatherproof GPO |
| Lead-Free Compliance | Current -LF technical model complies with applicable NCC lead-free requirements |
| Plumbers' Sheet Empty Weight | Approx. 16kg |
| April 2025 Manual Unpackaged Weight | Approx. 17.5kg |
Rheem's current 16L plumbers' sheet lists approximately 16kg empty, while the April 2025 Owner's Guide technical table lists 17.5kg unpackaged. Confirm against the actual supplied unit where handling weight is critical.
DIMENSIONS
Rheem 16L Natural Gas Dimensions
519mm
Body Height
355mm
Width
188mm
Depth
16–17.5kg
Published Weight*
Rheem's installation drawing shows an overall vertical installation envelope of approximately 585mm once the lower connection area is included.
*Rheem publishes approximately 16kg on its current plumbers' information and 17.5kg unpackaged in the April 2025 Owner's Guide.
OUTDOOR INSTALLATION
The Rheem 16L Natural Gas Is Outdoor Only
Rheem specifies the A16 continuous-flow water heater for outdoor installation only.
The appliance must be installed vertically upright with the gas, water and electrical connections on the underside and securely fixed to a suitable wall or frame.
The water heater must remain safely accessible for servicing, with the air inlet and flue terminal kept clear of vegetation and other obstructions.
FLUE CLEARANCES
Outdoor Flue-Terminal Clearance Requirements
The final installation location must comply with Rheem's instructions, AS/NZS 5601.1 and applicable local requirements.
- At least 300mm from the top of the flue terminal to eaves
- At least 300mm horizontally from the flue terminal to relevant building openings
- At least 1500mm vertically from the flue terminal to relevant openings
- At least 300mm horizontally from a return wall or external corner
- At least 1500mm to an opening in the direction of flue discharge
- At least 500mm to a fence, wall or other obstruction in the direction of discharge
- More than 450mm to an unobstructed property boundary in the direction of discharge
- Sufficient front access to remove the complete front panel for service
These are manufacturer guide extracts only. The licensed gas fitter must assess the actual location against the current Gas Installations Standard.
COVERED AREAS
Natural Gas Flue Diverter Options
An outdoor continuous-flow gas water heater installed beneath a partially or fully covered area must satisfy Rheem's installation requirements and AS/NZS 5601.1.
For the A16NF Natural Gas model, Rheem lists specific flue-diverter options that can be used in certain compliant covered-area configurations.
Flue Terminal Diverter – 299336
Rheem permits this diverter on A16NF Natural Gas models in specified installations when fitted and positioned in accordance with the manufacturer's instructions.
Extended Flue Terminal Diverter – 299334
Rheem also lists an extended diverter for specified Natural Gas installations where the discharge must extend beyond the applicable covered-area edge or corner.
These accessories do not automatically make a proposed covered location compliant. The complete site must still be assessed by the licensed gas fitter.
WATER PRESSURE
Rheem 16L Water Pressure Requirements
Rheem specifies a minimum mains water pressure of 120 kPa to achieve the rated flow and performance of the appliance.
The maximum mains water-supply pressure is 1000 kPa.
Where incoming supply pressure can exceed this value, Rheem requires an approved pressure-limiting valve without non-return characteristics.
The appliance incorporates an internal relief valve with a setting of 1750 kPa.
Rheem does not recommend installation of this model on a low-pressure water supply.
NATURAL GAS SUPPLY
Gas Supply & Pipe Sizing Matter
The Rheem 16L has a nominal gas input of 126 MJ/hr. The Natural Gas meter, supply and pipework must be capable of supplying the appliance correctly under operating load.
Rheem's current technical data specifies a minimum Natural Gas supply pressure of 1.13 kPa and a maximum of 3.50 kPa.
During commissioning, Rheem requires the gas inlet pressure to be checked while the water heater and other gas-burning appliances on the same supply are operating.
If the required minimum pressure cannot be maintained, the gas meter, regulator or gas line may be undersized for the connected load.
ELECTRICAL SUPPLY
The Rheem 16L Natural Gas Also Requires Electricity
Although Natural Gas provides the heat, the appliance requires electricity for its electronic controls, ignition, combustion fan and frost-protection system.
Rheem specifies a 220–240V AC, 50Hz power supply using the appliance's factory lead and plug with a suitable weatherproof general-purpose outlet.
The electrical outlet must be positioned clear of the flue exhaust, draining water, gas supply pipe and water connections.
TEMPERATURE CONTROLLERS
Optional Rheem Temperature Controllers
Rheem allows compatible Standard temperature controllers to be fitted to approved single-water-heater installations.
Kitchen Controller
A compatible Rheem kitchen controller can provide convenient user temperature selection.
Bathroom 1 Controller
A compatible Bathroom 1 controller can provide temperature selection and priority operation.
Bathroom 2 Controller
A compatible Bathroom 2 controller can be incorporated where the approved controller arrangement allows it.
For the 876-series model, the available delivery-temperature settings remain subject to the 50°C system configuration.
Rheem's Standard controllers are intended for approved single-water-heater installations and controller compatibility should be confirmed before ordering.
ACCESSORIES
Rheem 16L Accessory Options
Pipe Cover – 299430
Rheem lists a compatible pipe cover for suitable pipework beneath the appliance.
Recess Box – 299427
A compatible recess box is available for approved recessed wall installations.
Security Cage – 299867
Rheem lists a security cage as an optional accessory for compatible continuous-flow installations.
Wall Mount Security Kit – 299868
Rheem also lists a compatible wall-mount security kit for the range.
16L VS 20L
Rheem 16L vs 20L Continuous Flow
| Feature | Rheem 16L | Rheem 20L |
|---|---|---|
| Nominal Flow @ 25°C Rise | 16 L/min | 20 L/min |
| Water Heating @ 40°C Rise | 10.0 L/min | 12.5 L/min |
| Broad Rheem Bathroom Guide | Approx. 1–1.5 bathrooms | Approx. 1.5–2 bathrooms |
| Nominal Gas Consumption | 126 MJ/hr | 157 MJ/hr |
The 20L offers additional flow capacity but also requires more gas input. Select the model from actual household demand and the property's available gas-supply capacity.
50°C VS HIGHER TEMPERATURE
Rheem 16L 50°C vs 60°C
50°C – 876 Series
The 876A16 is Rheem's factory 50°C temperature-limited version for suitable domestic applications.
60°C – 874 Series
The separate 874A16 can deliver higher-temperature water and may require additional temperature-limiting equipment for personal-hygiene outlets.
Choose the temperature version required by the property's plumbing arrangement and compliance requirements rather than treating the two model families as interchangeable.
INSTALLATION REQUIREMENTS
What Is Required to Install the Rheem 16L Natural Gas?
Rheem requires installation and servicing to be completed by a qualified person in accordance with the manufacturer's instructions and applicable gas, plumbing and electrical requirements.
- Correct 876A16NF Natural Gas model
- Property connected to Natural Gas
- Outdoor-only compliant installation position
- Correct flue-terminal clearances
- Secure vertical wall or frame mounting
- Gas supply capable of supporting 126 MJ/hr
- Correctly sized Natural Gas pipework
- R 3/4 gas connection
- R 3/4 hot and cold water connections
- Minimum 120 kPa water pressure for rated performance
- Pressure limiting where mains pressure can exceed 1000 kPa
- Suitable gas and water isolation valves
- Weatherproof 220–240V AC electrical outlet
- Controller wiring where optional controllers are selected
- Safe service access around the appliance
- Unobstructed air inlet and flue terminal
MAINTENANCE
Rheem 16L Natural Gas Maintenance
Routine Owner Checks
Keep the area around the appliance, air inlet and flue terminal clear of vegetation, insects and other obstructions and follow Rheem's current owner-maintenance instructions.
Major Service Every 5 Years
Rheem recommends a major service by qualified personnel every five years, including gas-pressure checks, burner inspection and cleaning, line-strainer cleaning and inspection of connections.
Internal servicing, gas adjustment and appliance repair must only be undertaken by appropriately qualified personnel.
WARRANTY
Rheem 16L Natural Gas Warranty
Rheem's current warranty for A16 continuous-flow models manufactured after 1 April 2025 separates initial all-component coverage from the longer heat-exchanger parts coverage.
| Coverage | Rheem Warranty |
|---|---|
| All Components – All Installations | Year 1 – repair or replacement of the faulty component including labour |
| All Components – Qualifying Single-Family Domestic Dwelling | Years 2–3 – repair or replacement of the faulty component including labour |
| Heat Exchanger – Qualifying Single-Family Domestic Dwelling | Years 4–12 – replacement heat exchanger supplied free of charge |
| Heat Exchanger Labour – Years 4–12 | Installation and repair labour is the owner's responsibility |
Rheem summarises the qualifying domestic coverage as 12 years parts and 3 years labour on the heat exchanger plus 3 years parts and labour on other components.
For other installation types, different coverage applies. Full Rheem warranty conditions, exclusions and water-supply requirements apply.
SUPPLY ONLY
Buy the Rheem 16L Natural Gas Supply Only
Choose supply only if you require the Rheem 876A16NF and already have appropriately licensed gas, plumbing and electrical installation arranged.
The supply-only price covers the water heater itself. Installation, gas pipe alterations, water valves, electrical work, plumbing changes, accessories, old-system removal and disposal are separate unless specifically included in the order.
Before ordering, confirm that the property uses Natural Gas and that gas capacity, water pressure, electrical supply and the proposed outdoor location are suitable.
SUPPLY & INSTALL
Rheem 16L Natural Gas Supplied & Installed
Supply Only
Order the 876A16NF where compliant licensed gas, plumbing and electrical requirements are already arranged.
Brisbane Installation
Eligible Brisbane customers can check supply-and-install options for replacement of a compatible outdoor Natural Gas continuous-flow water heater.
Gold Coast Installation
Eligible Gold Coast customers can also check installation options including gas pipe sizing, water pressure, electrical supply, wall location and flue clearances.
AUSTRALIA-WIDE SUPPLY
Buy the Rheem 16L Natural Gas Across Australia
Installed Today offers supply-only ordering across supported Australian delivery areas, subject to product availability, with local supply-and-install options available in eligible Brisbane and Gold Coast locations.
Customers elsewhere can arrange compliant installation through appropriately licensed local trades.
Brisbane
Gold Coast
Sydney
Melbourne
Adelaide
Perth
BRISBANE INSTALLATION
Rheem 16L Natural Gas Installation Brisbane
Eligible Brisbane customers can order the Rheem 16L Natural Gas with a local installation option where available.
A compatible replacement is generally more straightforward where the existing appliance is already an outdoor Natural Gas continuous-flow water heater and the gas pipework, water connections, power provision and flue clearances remain suitable.
The appliance body is approximately 519mm high × 355mm wide × 188mm deep, but compliant installation clearances and service access are still required.
GOLD COAST INSTALLATION
Rheem 16L Natural Gas Installation Gold Coast
Eligible Gold Coast customers can also check supplied-and-installed options for the Rheem 16L Natural Gas.
Before installation, confirm the property's Natural Gas supply and check gas pipe capacity, mains water pressure, plumbing, weatherproof power, wall position, flue clearance and removal requirements for the existing water heater.
WHAT MAY REQUIRE EXTRA WORK
Check These Items Before Ordering Installation
- Changing from LPG to Natural Gas
- Relocating the water heater
- Undersized Natural Gas pipework
- Gas meter or supply-capacity limitations
- Old or non-compliant water valves
- Additional hot or cold water pipework
- Low or excessive water pressure
- New or relocated weatherproof electrical outlet
- Controller installation or wiring
- Flue-diverter accessory where permitted and required
- Non-compliant flue-terminal clearances
- Wall mounting or recess-box work
- Restricted servicing access
- Removal and disposal of the existing water heater
COMMON QUESTIONS
Questions About the Rheem 16L Natural Gas 50°C
What is the Rheem 16L Natural Gas model number?
The Natural Gas 50°C product code is 876A16NF. Rheem's current technical documentation identifies the lead-free technical designation as 876A16NF-LF.
Is this Natural Gas or LPG?
This page covers the Natural Gas model. The propane version is separately configured.
What is the flow rate?
Rheem publishes 16 L/min at a 25°C temperature rise and 10.0 L/min at a 40°C rise.
How many bathrooms is the Rheem 16L suitable for?
Rheem's current individual product page lists approximately 1.5 bathrooms, while the wider Rheem continuous-flow specification guide lists approximately 1 to 1.5 bathrooms.
What is the energy rating?
The Rheem 16L has a 6 Star gas energy rating.
What is the gas consumption?
Rheem specifies nominal gas consumption of 126 MJ/hr.
What Natural Gas pressure does it require?
Rheem's current technical data specifies approximately 1.13 kPa minimum and 3.50 kPa maximum Natural Gas supply pressure.
What is the minimum water pressure?
Rheem specifies 120 kPa minimum mains water pressure to achieve rated flow and performance.
What is the maximum water pressure?
Rheem specifies 1000 kPa maximum mains water pressure.
What is the relief-valve setting?
The current Rheem installation manual specifies an internal relief-valve setting of 1750 kPa.
What is the minimum operating flow rate?
Rheem's current plumbers' information lists 1.5 L/min, while the April 2025 Owner's Guide uses 2.0 L/min in its low-flow and commissioning guidance. Follow the documentation supplied with the actual appliance.
What connections does it use?
The hot water, cold water and Natural Gas connections are all R 3/4.
Can the Rheem 16L Natural Gas be installed indoors?
No. Rheem specifies the appliance for outdoor installation only.
Does it require electricity?
Yes. The appliance requires 220–240V AC, 50Hz power for electronic controls, ignition, combustion fan and frost protection.
What are the dimensions?
The appliance body is approximately 519mm high × 355mm wide × 188mm deep.
How much does the Rheem 16L weigh?
Rheem's current plumbers' information lists approximately 16kg, while the April 2025 Owner's Guide lists approximately 17.5kg unpackaged.
What does the 50°C model mean?
The 876 series is Rheem's factory 50°C temperature-limited continuous-flow model.
Does the 50°C model need a tempering valve?
Rheem's current 16L plumbers' information identifies the 876A16 50°C model as requiring no tempering valve in the normal compliant configuration. Particular plumbing arrangements can still require additional temperature control.
Can temperature controllers be fitted?
Yes. Rheem lists compatible Kitchen, Bathroom 1 and Bathroom 2 Standard controllers for approved installations.
Can the Natural Gas model use a Rheem flue diverter?
Yes, in specified compliant installations. Rheem lists the 299336 Flue Terminal Diverter and 299334 Extended Flue Terminal Diverter for compatible A16NF Natural Gas covered-area installations.
What accessories are available?
Rheem lists a pipe cover, recess box, security cage and wall-mount security kit for compatible installations.
How often should it be serviced?
Rheem recommends a major service by qualified personnel approximately every five years, together with routine checks that the appliance area, air inlet and flue terminal remain clear.
What is the warranty?
For a qualifying single-family domestic dwelling, Rheem provides parts-and-labour coverage on all components through Year 3 and replacement heat-exchanger parts through Year 12, with heat-exchanger installation and repair labour after Year 3 being the owner's responsibility.
Can I buy the Rheem 16L Natural Gas supply only?
Yes. Installed Today offers a supply-only pathway where compliant licensed installation is already arranged.
Can Installed Today install the Rheem 16L Natural Gas?
Supply-and-install options are available in selected Brisbane and Gold Coast service areas. Final requirements depend on Natural Gas availability, gas pipe capacity, mains water pressure, plumbing, electrical supply, outdoor wall position, flue clearances and site compliance.
WHY INSTALLED TODAY
Why Order the Rheem 16L Natural Gas From Installed Today?
Supply Only
Unit Ordering
16 L/min
Continuous Flow
50°C
Preset Model
Brisbane & Gold Coast
Installation Options
Installed Today provides a clear pathway to order the Rheem 16L Natural Gas as a product-only purchase or combine it with an eligible local installation option. Confirm Natural Gas supply, gas pipe sizing, water pressure, electrical supply, outdoor clearances, access and old-system removal requirements before checkout.
FINAL CHECK
Is the Rheem 16L Natural Gas 50°C Right for You?
The Rheem 876A16NF is suited to smaller properties wanting a compact outdoor Natural Gas continuous-flow water heater with 16 L/min nominal flow at a 25°C rise, a factory 50°C outlet setting and Rheem's 6 Star continuous-flow platform.
Before ordering, confirm that the property uses Natural Gas, that the gas supply and pipework can support the 126 MJ/hr appliance, that mains water pressure is adequate and that a compliant outdoor location with suitable flue clearances and weatherproof power is available. Choose supply only where licensed installation is already arranged, or check Installed Today's Brisbane and Gold Coast installation options.
Tempering valve information:
Where a hot water system is capable of delivering water above 50°C, a compliant tempering valve must be installed to control the temperature delivered to personal hygiene fixtures such as showers, baths, basins, and bathroom outlets. This helps reduce the risk of scalding and assists with meeting plumbing compliance requirements.
A tempering valve blends hot and cold water to deliver a safer controlled outlet temperature to required fixtures. The hot water unit itself may store water at a higher temperature, but the water delivered to personal hygiene outlets must be controlled where required by plumbing regulations.
If your property already has a suitable, compliant tempering valve installed, your licensed plumber can assess whether it is appropriate for use with the new hot water system. Existing valves may not always be suitable due to age, condition, compliance requirements, valve type, location, or system compatibility.
If a compliant tempering valve is not already installed, or if the existing valve is unsuitable, one must be supplied and installed by a licensed plumber as part of the hot water installation.
Tempering valves are not automatically included with every supply-only hot water unit unless specifically selected, listed as included, or purchased as part of a suitable valve kit. If a tempering valve is required, please purchase the appropriate valve kit with your order or arrange for your licensed installer to supply and install the correct tempering valve on site.
It is the customer’s responsibility to ensure the installation is completed by appropriately licensed trades and that all required valves, fittings, electrical work, plumbing work, and compliance requirements are allowed for as part of the installation.
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Whether you already know exactly what you need or you are still comparing options, Installed Today gives you a clearer way to buy the right product for your home, budget and timing.
Why Customers Choose Installed Today
Supply Only or Optional Installation
Choose the product on its own, or add installation where available on selected products and in eligible service areas. This gives you the flexibility to order the way that suits you best.
Clear Pricing Before Checkout
See the product price upfront, then review available installation options and common add-ons before placing your order. You can check the package total before checkout, instead of waiting on basic pricing just to get started.
Product Details That Actually Help
Key specs, sizing details, warranty information, product features and suitability notes are shown clearly, making it easier to compare products properly before you buy.
Common Installation Add-Ons Available
Where relevant, you can add common installation extras such as valve kits, bases, access-related items, removal, electrical options or other site-specific upgrades before checkout.
Built Around Brisbane and Gold Coast Homes
Our product and installation options are selected with common Brisbane and Gold Coast homes in mind, including local water quality, access issues, plumbing layouts, replacement requirements and typical installation conditions.
One Simple Order
Add the product and selected options to cart in one order, instead of trying to organise separate suppliers, installers, parts and payments yourself.
Practical Help Before You Buy
Not sure which size, model or installation option is right? Installed Today gives you a clearer path to compare your options before you order.
Designed to Make Your Decision Easier
Installed Today is built for customers who want a faster, clearer and more convenient way to buy.
Instead of guessing what is included, waiting for basic pricing or trying to work out which extras may be needed, you can review the product, compare your options and move forward with confidence.
Choose supply only if you just need the product.
Choose an optional supplied and installed package where installation is available and you want the product and selected install options organised in one order.
Add common extras before checkout if your job needs additional parts, removal, access support or site-specific options.
It is a simpler way to organise the product, the selected extras and the parts of the job that matter most.
Important Installation Note
Installation availability, inclusions and add-ons vary by product type, service area, site access, existing services, selected options and property requirements.
Some jobs may require additional work, upgrades or checks before installation can proceed. Final suitability may need to be confirmed based on site conditions, plumbing, electrical requirements, valves, drainage, access and compliance requirements.
Supply-only orders do not include installation, old unit removal, disposal, valve kits, electrical work, plumbing alterations or compliance upgrades unless these are clearly selected or included in your order.
Fast Delivery and Install-Aligned Shipping
Installed Today makes delivery simple, whether you are ordering supply-only or choosing an optional install package.
For supply-only orders, you can select from available delivery options at checkout. For eligible orders with installation selected, shipping is included and coordinated to align with your selected installation period where possible.
Delivery Options
Same Day Delivery
Same day delivery may be available for selected hot water systems in Brisbane and Gold Coast metro areas when ordered before 7:00am.
Availability depends on stock, courier capacity, delivery location, product type and safe transport conditions.
Express Delivery
Express delivery is available on selected products and locations, with an estimated delivery timeframe of 1–4 business days.
Standard Delivery
Standard delivery is available on selected products, with an estimated delivery timeframe of 2–8 business days.
Free Shipping with Installation
When you select an eligible installation package, delivery is included as part of the supplied and installed order.
Your product delivery will be organised to align with your selected installation period where possible, helping avoid separate courier timing, storage issues or delays between delivery and installation.
Fast Metro Delivery
Most hot water orders in metro areas are delivered quickly, with many arriving within 1 business day depending on stock, location, order time and courier availability.
Weather and Transport Delays
Hot water systems are large, heavy products and cannot always be transported safely during rain or unsafe handling conditions.
Delivery timeframes may be affected if wet weather impacts loading, unloading, transport access or safe delivery conditions.
Express Delivery Refund
If your express delivery order takes longer than the estimated 1–4 business day express timeframe, your order will move to the standard 2–8 business day delivery timeframe and your express shipping charge will be refunded automatically.
Order Tracking
We will send your delivery details once your order has been dispatched or scheduled.
For supplied and installed orders, delivery timing may be coordinated around your selected installation period rather than sent as a separate courier-only delivery.
Need Help with Delivery?
Not sure whether to choose supply-only delivery or an optional install package? Contact our team before ordering and we can help you understand the best option for your product, location and timing.
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