2 Man Install - Additonal Add-On For Installation Requiring 2 Person Due to Access Restrictions

Applicable where any of the following apply and installation cannot be safely carried out by a single person.

• Stairs
• Steep driveways
• Through homes (Rheem Stellar Installations Only)
• Under buildings
• Over retaining walls (Maximum height 40cm)
• Ceilings (Rheem Stellar Installations Only)

Unit must be able to be maneuverer by hand trolley from vehicle to installation position without being carried. Minimum 1m wide clearance required at all times to installation location exc doorways

Installation Service (Optional):
For your convenience, we offer an optional installation service through our network of trusted and professional contractors.

How It Works:

1. Select Installation Service: Indicate your interest in installation service during the checkout process.
2. Payment for Installation: Pay for you installation with you system purchase.
3. Contractor Assignment: We will assign a certified contractor from our network to handle your installation.
4. Schedule Your Installation: The assigned contractor will contact you to schedule the installation at your convenience.
5. Direct Support: For any questions or support related to the installation process, please direct your inquiries to the contractor first and if you are having issues with the contractor we are here to help.

Please Note: Our role is to supply the product and facilitate the connection with a certified contractor for installation services.

We are committed to ensuring your satisfaction both with our products and the installation service facilitated through our contractor network. For any product-related inquiries or assistance, please contact us.

Experience the "Installed Today" Difference with Our Verified Installers

When you choose "Installed Today" for your installation needs, you're not just getting a product; you're gaining access to a network of rigorously verified installers dedicated to providing you with an exceptional service experience. Here's what you can expect when you opt for an installation by an "Installed Today" verified installer:

Professional and Efficient Service

• Prompt Communication: Our verified installers will contact you within 2 business hours of receiving your order details to confirm and begin scheduling your installation at the earliest convenience.
• Expert Installation: All "Installed Today" installers are highly skilled and qualified, ensuring your product is installed according to the highest industry standards and specific regulations in your area.
• Clear and Professional Communication: From the moment they receive your order until the completion of your installation, our installers maintain clear and professional communication, providing you with all necessary information regarding your installation.

Peace of Mind

• Insurance and Liability: Every "Installed Today" verified installer maintains comprehensive insurance coverage, giving you peace of mind knowing you're protected throughout the installation process.
• Warranty and Quality Assurance: Enjoy a warranty on your installation, guaranteeing rectification work at no additional charge in the unlikely event of any deficiencies. Our installers strive to achieve a minimum 4.5-star average rating across major review platforms, reflecting our commitment to excellence and customer satisfaction.

Customer-Centric Policies

• Customer Dispute Resolution: In the rare event of a dispute, our installers are committed to acknowledging and initiating the resolution process within 1 business day, aiming for a swift and satisfactory resolution within 5 business days.
• Rectification Work Timeframes: Should any rectification work be necessary, it will be acknowledged within 1 business day and completed within 2 business days, ensuring minimal inconvenience to you.

Additional Services at Transparent Rates

• Beyond Basic Installation: Our verified installers offer a range of additional services to complement your installation. All available services and their set rates are communicated upfront, ensuring no surprises.

By choosing "Installed Today," you're not just installing a product; you're investing in a seamless, quality service that values your time and peace of mind. Trust in our verified installers to exceed your expectations with their professionalism, expertise, and commitment to excellence.

This product description outlines the benefits and assurances provided by "Installed Today" verified installers, designed to inform and reassure customers about the high level of service they can expect.

DELIVERY TIMES WITH INSTALLATION - HOT WATER SYSTEMS EXC. HEAT PUMPS

Greater Brisbane and Gold Coast (EXCLUDING BAY ISLANDS) - up to 2 business days

Toowoomba, Tweed Heads and Sunshine Coast - up to 3 business days

DELIVERY TIMES WITHOUT INSTALLATION - HOT WATER SYSTEMS EXC. HEAT PUMPS

Greater Brisbane and Gold Coast (EXCLUDING BAY ISLANDS) - up to 3 business days

Toowoomba, Tweed Heads and Sunshine Coast - up to 5 business days

Harvey Bay, Cairns and Townsville - up to 5 business days

Metropolitan Cities - up to 5 Business Days

Listed Metropolitan Centers - up to 10 Business Days

DELIVERY TIMES WITH INSTALLATION - HEAT PUMPS

Greater Brisbane and Gold Coast (EXCLUDING BAY ISLANDS) - up to 2 business days

Toowoomba, Tweed Heads and Sunshine Coast - up to 5 business days

DELIVERY TIMES WITHOUT INSTALLATION - HEAT PUMPS

Greater Brisbane and Gold Coast (EXCLUDING BAY ISLANDS) - up to 5 business days

Toowoomba, Tweed Heads and Sunshine Coast - up to 5 business days

Metropolitan Cities - up to 5 Business Days

Listed Metropolitan Centers - up to 10 Business Days

DELIVERY TIMES WITH/WITHOUT INSTALLATION - PUMPS AND WATER FILTERS

Greater Brisbane and Gold Coast - up to 5 business days

Toowoomba, Tweed Heads and Sunshine Coast - up to 5 business days

Harvey Bay, Cairns and Townsville - up to 10 business days

**PLEASE NOTE ORDERS OUTSIDE OF THESE AREAS WILL BE REFUNDED AS SOON AS POSSIBLE**

SERVICED METROPOLITIAN CENTRES & CITIES

-Brisbane (EXCLUDING BAY ISLANDS)

-Gold Coast

-Sunshine Coast

-Toowoomba

-Coffs Harbour

-Tamworth

-Canberra

-Sydney (EXCLUDING ISLANDS)

-Bathurst

-Melbourne

-Ballarat

-Geelong

-Adelaide

-Perth

-Darwin

-Cairns

-Townsville

-Harvey Bay

-Rockhampton

-Bundaberg

-Tweed Heads

-Wollongong

Brand -

Model -

Volume (L) -

Height (mm) -

Width (mm) -

Weight (kg) -

Energy Rating - /6

Made In -

Made By -

Maximum Warranty - years

Internal Material -

Noise Level (dBa) -

Recommend Occupants -

Recommended Bathrooms -

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Ex: Shipping and return policies, size guides, and other common questions.