🔥 We Install What You Buy – No Hidden Extras, Just Professional Installation
When you purchase an installation package, it covers the labor to professionally fit your purchased system and accessories. We don’t supply any fittings, valves, or pipework—those must be purchased separately—but if you’ve got everything you need from us, we’ll ensure it’s installed correctly, safely, and in full compliance.
✅ What’s Included in Your Installation Package?
✔️ Installation of your purchased continuous flow hot water system (must be an external, like-for-like replacement).
✔️ Fitting of any purchased valve kits or accessories (if purchased).
✔️ Electrical disconnect/reconnect (if applicable for power-supplied models).
✔️ Gas Compliance Assessment & Certification (if applicable).
✔️ Submission of QBCC Form 4 & Payment of Fees (where required).
✔️ Removal of the old unit (disposal available as an add-on at checkout).
💡 Bonus Offer!
If you add a valve kit to your order, we’ll include 2m of pipework—installed—so your system is set up neatly and runs at its best!
🔧 Installation Terms & Conditions – Read Before Booking!
🚨 Like-for-Like Replacements Only – The system must be a direct replacement of the same type and in the same external location unless modifications are pre-approved.
🔧 What’s NOT Included:
❌ No fittings, valves, or pipework provided—these must be purchased separately.
❌ No relocation or plumbing modifications unless pre-approved.
❌ No gas or electrical circuit alterations unless the required upgrade package is purchased.
⚠️ Access Requirements:
🏡 Installation must be ground-floor external only with clear access.
🚧 Any installs requiring stairs, steep driveways, or difficult access require a pre-paid $300 two-man team fee.
📸 Not sure? Email photos of your current system and preferred unit to help@installedtoday.com.au for verification.
✅ What’s Required for a Fully Compliant Continuous Flow Installation?
A compliant installation isn’t just about swapping one system for another—it must meet all safety, plumbing, and gas regulations to ensure efficiency, reliability, and long-term performance. Below are the key requirements your setup must meet before installation can proceed.
⚠️ Before Installation Begins, Your System Must Have:
✔️ A Compliant Location:
- The system must be external unless an internal installation add-on has been purchased.
- The unit must be installed in the same location as the existing system unless modifications have been approved.
- If relocating, additional plumbing/gas work is required (must be pre-approved and purchased separately).
✔️ Compliant Gas Supply:
- Your existing gas line must meet correct sizing and pressure requirements for your new system.
- If your new unit requires an increased gas flow rate, a gas upgrade package may be required.
✔️ Safe Ventilation & Clearances:
- The system must have adequate airflow and clearance from windows, doors, vents, and other ignition sources.
- If relocating, your unit must comply with manufacturer’s recommended distances from building features.
✔️ Valves in Good Working Order:
- Gas isolation valve, water isolation valve, non-return valve, and pressure limiting valve must be in good condition.
- If these are faulty, missing, or non-compliant, a valve kit must be purchased with your order.
✔️ Adequate Electrical Supply (for Electric-Ignition Models):
- The existing power point must be in good condition and within reach of the new unit.
- If upgrading to an electric-ignition model where power was previously not required, an electrical connection must be installed separately.
✔️ Safe & Clear Access:
- Installation must be ground-floor external only with no access obstructions.
- If the unit needs to be moved via stairs, steep driveways, or through restricted areas, a $300 two-man team fee applies (must be pre-purchased).
🔥 What Counts as a Like-for-Like Replacement?
✔️ Continuous Flow → Continuous Flow (existing power point must be reused or pre-installed).
✔️ Gas Storage → Continuous Flow (gas upgrade may be required).
✔️ Continuous Flow → Gas Storage.
✔️ Gas Storage → Gas Storage.
✔️ Electric Storage → Electric Storage.
✔️ Electric Storage → Heat Pump.
✔️ Heat Pump → Heat Pump.
✔️ Heat Pump → Electric Storage.
✔️ Gas Storage → Heat Pump/Electric (requires new circuit—must be purchased).
✔️ Continuous Flow → Heat Pump/Electric (requires new circuit & support base—must be purchased).
🚨 IMPORTANT: If the system type or gas/electrical load changes, additional work is required.
🔌 You must purchase an electrical extension package for any system requiring rewiring or circuit upgrades (e.g., switching from a non-powered continuous flow to a powered model). This work can no longer be completed under a restricted electrical disconnect/reconnect license.
💡 Buy smart, install right! Get professional installation with no hidden surprises. 🔥💧
Experience the "Installed Today" Difference with Our Verified Installers
When you choose "Installed Today" for your installation needs, you're not just getting a product; you're gaining access to a network of rigorously verified installers dedicated to providing you with an exceptional service experience. Here's what you can expect when you opt for an installation by an "Installed Today" verified installer:
Professional and Efficient Service
- Prompt Communication: Our verified installers will contact you within 2 business hours of receiving your order details to confirm and begin scheduling your installation at the earliest convenience.
- Expert Installation: All "Installed Today" installers are highly skilled and qualified, ensuring your product is installed according to the highest industry standards and specific regulations in your area.
- Clear and Professional Communication: From the moment they receive your order until the completion of your installation, our installers maintain clear and professional communication, providing you with all necessary information regarding your installation.
Peace of Mind
- Insurance and Liability: Every "Installed Today" verified installer maintains comprehensive insurance coverage, giving you peace of mind knowing you're protected throughout the installation process.
- Warranty and Quality Assurance: Enjoy a warranty on your installation, guaranteeing rectification work at no additional charge in the unlikely event of any deficiencies. Our installers strive to achieve a minimum 4.5-star average rating across major review platforms, reflecting our commitment to excellence and customer satisfaction.
Customer-Centric Policies
- Customer Dispute Resolution: In the rare event of a dispute, our installers are committed to acknowledging and initiating the resolution process within 1 business day, aiming for a swift and satisfactory resolution within 5 business days.
- Rectification Work Timeframes: Should any rectification work be necessary, it will be acknowledged within 1 business day and completed within 2 business days, ensuring minimal inconvenience to you.
Additional Services at Transparent Rates
- Beyond Basic Installation: Our verified installers offer a range of additional services to complement your installation. All available services and their set rates are communicated upfront, ensuring no surprises.
By choosing "Installed Today," you're not just installing a product; you're investing in a seamless, quality service that values your time and peace of mind. Trust in our verified installers to exceed your expectations with their professionalism, expertise, and commitment to excellence.
This product description outlines the benefits and assurances provided by "Installed Today" verified installers, designed to inform and reassure customers about the high level of service they can expect.