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Puretec SOL30-E3 Softener
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PURETEC SOFTROL™ VOLUMETRIC WATER SOFTENER

Puretec SOL30-E3 Water Softener System

The Puretec SOL30-E3 is a WaterMark approved domestic water softener designed to reduce hardness minerals and the scale and spotting associated with hard water.

Puretec combines a 30 L/min service flow rate with its Volumetric E3-matic valve, which monitors water use and manages regeneration according to the programmed water conditions and system demand.

The SOL30-E3 is a genuine regenerating water softener rather than a salt-free scale-control cartridge. It uses softening media, water-softener salt, electrical power and a drain connection as part of normal operation.

Quick answer: the Puretec SOL30-E3 is a 30 L/min volumetric water softener with a nominal 12,000 litre capacity based on 100 ppm hardness. It reduces calcium, magnesium and other hardness-related minerals and uses Puretec's E3-matic valve to regenerate according to water consumption rather than relying only on a fixed time schedule.
PRODUCT AT A GLANCE

Puretec SOL30-E3 Key Details

30 L/min Service Flow Rate
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12,000 L Nominal Capacity*
25 mm Inlet / Outlet
E3-matic Volumetric Valve
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*Puretec bases the 12,000 litre capacity figure on incoming hardness of 100 ppm. Practical capacity between regeneration cycles changes with actual hardness and system settings.

WHAT DOES IT DO?

Reduce Hardness Minerals & Scale

Hard water contains dissolved minerals, particularly calcium and magnesium, which can contribute to scale deposits and spotting around water-using fixtures and equipment.

The SOL30-E3 uses ion-exchange softening media to reduce these hardness minerals before the treated water continues through the property.

Hardness Reduction

Puretec specifies the SOL30-E3 for reducing calcium, magnesium and minerals associated with hard water.

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Scale Reduction

Reducing hardness can reduce scale formation within compatible downstream plumbing and water-using equipment.

Spotting Reduction

Puretec lists reduced scaling and spotting among the functions of its Softrol™ water-softening systems.

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TRUE WATER SOFTENING

Different From a Salt-Free AntiScale System

The SOL30-E3 is designed to reduce water hardness using ion-exchange media.

When the softening media reaches its programmed treatment capacity, the system regenerates using brine made from water-softener salt. The regeneration process restores the media so it can continue reducing hardness.

This is different from cartridge-based scale-control media, which can help manage scale formation without removing hardness minerals through ion exchange.

E3-MATIC CONTROL

Volumetric Regeneration Based on Water Use

Puretec's E3-matic valve monitors water consumption and uses the programmed water conditions to determine when regeneration is needed.

Puretec states that if water is not being used, the E3 system does not simply backwash unnecessarily. When regeneration is required, the control system calculates the cycle around water volume used and the programmed water quality information.

  • Volumetric electronic control valve
  • Monitors water consumption
  • Programmed using incoming water conditions
  • Automatic regeneration
  • Designed to regenerate according to treatment demand
  • Electronic control panel for system setup
CAPACITY

12,000 Litres at 100 ppm Hardness

Puretec currently lists the SOL30-E3 with a nominal capacity of 12,000 litres based on water hardness of 100 ppm.

That does not mean every installation will treat exactly 12,000 litres between regeneration cycles. Harder incoming water consumes the resin's working capacity more quickly.

Incoming water should be tested before commissioning. Puretec requires water-analysis information including hardness and other relevant parameters so the system can be selected and programmed appropriately.
WATER ANALYSIS

Check the Water Before Installing the Softener

Puretec's current SOL-E3 installation guide includes an installation record for incoming water conditions including:

  • Hardness
  • Iron
  • Manganese
  • pH
  • Total dissolved salts
  • Conductivity
  • Chloride
  • Sodium

Puretec notes that its softeners are designed to reduce hardness and can handle reasonable amounts of soluble iron where the iron content is considered during model selection and regeneration setup.

SALT REQUIREMENT

The SOL30-E3 Uses Water-Softener Salt

The SOL30-E3 is not a salt-free treatment system.

Water-softener salt is used during regeneration to restore the ion-exchange media after hardness minerals have been captured.

Maximum Salt Storage

Puretec's current SOL-E3 guide lists a maximum salt storage capacity of approximately 50 kg.

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Ongoing Maintenance

The salt level needs to be checked and replenished as required. Consumption varies with hardness, water use and regeneration frequency.

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PRE-FILTRATION

Puretec Recommends Carbon Pre-Filtration

Puretec lists a free-chlorine tolerance of 1 ppm for the softening resin.

The manufacturer warns that high chlorine levels can permanently damage the resin and recommends a carbon pre-filter when chlorine exceeds this level.

Puretec also recommends carbon pre-filtration more generally to help protect the softener against chlorine spikes and prolong resin service life.

A water softener and a whole-house filter perform different jobs. The SOL30-E3 reduces hardness. Sediment and chlorine treatment should be handled by suitable upstream filtration where required.
INSTALLATION POSITION

Install the Softener Before the Water Heater

Puretec specifies that the water softener should be installed in the water supply line before the water heater.

The system should also be positioned as close as practical to a suitable drain while retaining enough access for servicing, control-valve access and salt replenishment.

  • Install before the water heater
  • Position near suitable drainage
  • Provide a firm and level supporting surface
  • Provide a non-switched electrical supply
  • Protect from freezing
  • Provide service access around the unit
SPECIFICATIONS

Puretec SOL30-E3 Technical Details

Specification Puretec SOL30-E3
Model SOL30-E3
Product Type Softrol™ volumetric domestic water softener
Valve Volumetric E3-matic
Service Flow Rate 30 L/min
Nominal Capacity 12,000 litres based on 100 ppm hardness
Operating Pressure 138–862 kPa
Pressure Limiting Approved pressure limiting device required where line pressure exceeds 500 kPa
Operating Temperature 0–48°C; protect from freezing
Electrical Connection 240V / 50 Hz
Inlet / Outlet Connection 25 mm
Drain Connection 5/8"
Overflow Connection 5/8"
Width 350 mm
Height 1125 mm
Depth 490 mm
Dry Weight 29 kg
Maximum Salt Storage 50 kg
WaterMark WaterMark approved
Replacement Media Kit RMK-SOL30
DIMENSIONS

Allow Space for the Full-Size Softener Cabinet

The SOL30-E3 is not an under-sink drinking-water filter. It is a full-size point-of-entry softener requiring dedicated installation space.

1125 mm Height
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350 mm Width
490 mm Depth
29 kg Dry Weight
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Allow additional room for plumbing, electrical connection, drain and overflow lines, control-valve access and salt replenishment.

PRESSURE REQUIREMENTS

138–862 kPa Operating Pressure

Puretec lists an operating pressure range of 138–862 kPa for the SOL-E3 series.

Where line pressure exceeds 500 kPa, the manufacturer requires an approved pressure limiting device to comply with applicable Australian and New Zealand plumbing requirements.

POWER REQUIREMENT

Electronic Control Requires Electricity

Puretec's current SOL-E3 user guide lists an electrical connection of 240V / 50 Hz.

The installation instructions specify a non-switched power source for the control valve so the E3-matic system can monitor water use and operate its regeneration cycles.

DRAINAGE

Regeneration Requires Drain & Overflow Connections

The SOL30-E3 regenerates its treatment media and therefore requires permanent drainage.

Puretec's current SOL-E3 guide lists a 5/8" drain connection and a separate 5/8" overflow connection.

Drainage should be considered before choosing the installation location. A regenerating softener cannot be installed like a passive cartridge housing without allowing for the regeneration discharge.
BACKFLOW & PLUMBING

Point-of-Entry Installation Requirements Matter

Puretec's current guide states that installation should be completed by qualified tradespeople and that plumbing must comply with applicable local requirements.

For point-of-entry installations, Puretec also specifies an approved backflow prevention device.

  • Qualified installation
  • 25 mm water connections
  • Suitable drainage
  • Overflow provision
  • Suitable pressure control where required
  • Approved backflow prevention for point-of-entry use
WHAT IT DOES NOT DO

A Water Softener Is Not a Complete Filtration System

The SOL30-E3 is designed primarily for hardness reduction.

  • It is not a sediment cartridge filter
  • It is not a carbon filter for chlorine, taste or odour
  • It is not a UV treatment system
  • It is not a reverse-osmosis system
  • It does not replace suitable upstream filtration where required
  • It should not be described as universal contaminant treatment
WHO IS IT FOR?

When the SOL30-E3 May Be Suitable

  • Your incoming water has measurable hardness
  • You want genuine hardness reduction
  • A 30 L/min service flow rate suits the property
  • You prefer volumetric regeneration based on water usage
  • You can provide drainage and overflow connections
  • A suitable electrical supply is available
  • You have room for the full-size cabinet
  • You are prepared to maintain the salt supply
SOL30-E3 VS SOL40-E3

Choose the E3 Model Around Flow & Capacity

Feature SOL30-E3 SOL40-E3
Valve Volumetric E3-matic Volumetric E3-matic
Service Flow 30 L/min 40 L/min
Nominal Capacity 12,000 L at 100 ppm hardness 18,000 L at 100 ppm hardness
Inlet / Outlet 25 mm 25 mm
Dry Weight 29 kg 37 kg
Cabinet Dimensions 1125 × 350 × 490 mm 1125 × 350 × 490 mm

Both models use volumetric E3-matic control. Choose between them using actual peak flow, incoming hardness and treatment demand rather than household labels alone.

MAINTENANCE

Salt, Resin & System Condition Need Ongoing Attention

Salt Level

Check the brine compartment and replenish suitable water-softener salt as required.

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Softening Media

Puretec lists the RMK-SOL30 replacement media kit for SOL30 systems.

Pre-Filtration

Where a whole-house pre-filter is installed, service its cartridges according to the applicable Puretec instructions.

Leaks

Regularly inspect accessible connections and the system for leakage or deterioration.

Hardness

Hardness testing can assist with initial programming and checking ongoing softener performance.

E3 Settings

Keep the control settings appropriate for the actual incoming hardness and installation conditions.

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PURETEC ACCESSORIES

Accessories Listed for the SOL30-E3

WTV5000 Bypass Assembly

Optional bypass assembly for system testing and maintenance.

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WTV5050 Blending Valve

Optional blending valve where partial hardness reduction is required.

PTE30 Hardness Test Kit

Puretec total-hardness titration kit for testing incoming or treated water.

WTV5090 Microswitch

Optional microswitch assembly for compatible external equipment automation.

SS5000 SoftenerSafe

Puretec SoftenerSafe media accessory for compatible maintenance applications.

RMK-SOL30

Puretec replacement media kit specifically listed for SOL30 systems.

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WARRANTY

Puretec SOL30-E3 Warranty

Puretec currently lists the SOL30-E3 with a 6-year warranty, structured as 1 year parts and labour plus 5 years parts only, excluding consumables and subject to Puretec's warranty conditions.

Qualifying extended warranty: Puretec states that eligible SOL30-E3 installations can extend to 10 years from purchase when a qualifying Puretec whole-house pre-filter is installed and the applicable Puretec cartridges and Softrol™ media are routinely replaced in accordance with product instructions. The extension is structured as 1 year parts and labour plus 9 years parts only, excluding consumables and subject to the full warranty conditions.

Puretec currently identifies qualifying pre-filter models including WH2-55, WH2-60, FilterWall F3, F4, F5 and F6.

INSTALLATION REQUIREMENTS

Plan the SOL30-E3 Installation Before Ordering

  • Test incoming water hardness and relevant water conditions
  • Confirm 30 L/min service flow suits the property
  • Provide suitable 25 mm water connections
  • Provide a suitable drain
  • Provide a suitable overflow connection
  • Provide non-switched electrical power
  • Allow approximately 1125 × 350 × 490 mm plus service clearance
  • Provide space for salt replenishment
  • Install pressure limiting where required
  • Consider suitable carbon pre-filtration
ORDERING OPTIONS

Choose How You Want to Order

Supply Only

Order the Puretec SOL30-E3 for delivery to supported Australian locations where you already have an appropriately qualified installer.

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Add Pre-Filtration

Consider an appropriate Puretec whole-house sediment and carbon system where the incoming water requires filtration before the softener.

Supply & Installation

Professional installation may be available in eligible Brisbane and Gold Coast service areas, subject to plumbing, drainage, power, water conditions and site access.

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COMMON QUESTIONS

Questions About the Puretec SOL30-E3

What Does the SOL30-E3 Do?

It is designed to reduce hardness minerals such as calcium and magnesium and reduce scale and spotting associated with hard water.

What Is the Service Flow Rate?

Puretec lists the SOL30-E3 at 30 litres per minute.

What Is the Capacity?

Puretec currently lists a nominal 12,000 litre capacity based on 100 ppm hardness. Actual capacity between regeneration cycles depends on incoming hardness.

What Does E3 Mean?

The E3 model uses Puretec's volumetric E3-matic control valve, which monitors water use and manages regeneration according to system demand and programmed water conditions.

Does It Regenerate Every Few Days?

There is no universal fixed number of days. Regeneration frequency depends on hardness, water consumption, system capacity and the programmed settings.

Does It Need Salt?

Yes. The SOL30-E3 is an ion-exchange softener and uses water-softener salt during regeneration.

How Much Salt Can It Hold?

Puretec's current SOL-E3 guide lists a maximum salt storage capacity of 50 kg.

Does It Need Electricity?

Yes. The current SOL-E3 user guide lists a 240V / 50 Hz electrical connection.

Does It Need a Drain?

Yes. Puretec lists a 5/8" drain connection and a separate 5/8" overflow connection.

Is It WaterMark Approved?

Yes. Puretec identifies the SOL30-E3 as a WaterMark approved water softener.

What Is the Operating Pressure?

Puretec lists an operating range of 138–862 kPa. An approved pressure limiting device is required where incoming line pressure exceeds 500 kPa.

What Are the Dimensions?

The current Puretec SOL-E3 guide lists approximately 1125 mm high × 350 mm wide × 490 mm deep.

How Much Does It Weigh?

Puretec lists the SOL30-E3 at approximately 29 kg dry weight.

Does It Remove Chlorine?

The SOL30-E3 is primarily a hardness-reduction system rather than a carbon chlorine filter. Puretec recommends suitable carbon pre-filtration to protect the resin from chlorine.

What Is the Chlorine Tolerance?

Puretec lists a free-chlorine tolerance of 1 ppm and warns that higher chlorine levels can permanently damage the softening resin.

What Replacement Media Does It Use?

Puretec lists the RMK-SOL30 replacement media kit for SOL30 water softeners.

WHY INSTALLED TODAY

Supply the Genuine Puretec System, Add Installation Where Required

Supply Only Available

Purchase the Puretec SOL30-E3 without installation where you already have an appropriately qualified installer.

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Manufacturer-Based Specifications

Flow, capacity, dimensions, pressure, salt, drainage and pre-filtration requirements are matched to current Puretec product information.

Installation Capability

Installed Today can also support eligible local installations where water conditions, plumbing, drainage, power and site access are suitable.

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FINAL CHECK

Is the Puretec SOL30-E3 Right for Your Property?

The Puretec SOL30-E3 Softrol™ Water Softener is designed for properties requiring genuine hardness reduction with a service flow rate of up to 30 L/min.

It uses Puretec's Volumetric E3-matic valve, has a nominal 12,000 litre capacity at 100 ppm hardness, requires salt, power, drainage and overflow provision, and measures approximately 1125 × 350 × 490 mm. Puretec lists the dry weight at 29 kg and maximum salt storage at 50 kg.

Before ordering, test the incoming hardness and other relevant water conditions, confirm 30 L/min is appropriate for the property's demand, provide suitable 25 mm plumbing, drainage and electrical supply, and consider Puretec carbon pre-filtration to protect the softening resin. Where greater service flow and softening capacity are required, the SOL40-E3 provides the corresponding 40 L/min volumetric option.

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Fast & Reliable Delivery – What to Expect

Same Day Delivery: Available in Brisbane and Gold Coast on select units ordered before 8:00am
Express Delivery: 1–4 business days
Standard Delivery: 2–8 business days

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